Question 1

The goal of recruitment is to obtain a pool of applicants large enough to contain a number of talented prospects.

Accepted Answer

A) True 
 B)False

Question 2

Training should not be necessary for a new employee to perform the duties for which he or she has been hired.

Accepted Answer

A) True 
 B)False

Question 3

Match the term with its definition. Some terms may not be used.
-Preparation of employees for career advancement through education, job experiences, network development, and performance assessment

Accepted Answer

A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization 
A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization

Question 4

Match the term with its definition. Some terms may not be used.
-The consistency of a test in measuring job performance ability

Accepted Answer

A) Cafeteria plan 
B) Employee training 
C) Job description 
D) Job Instruction Training 
E) Job specification
F)On-the-job training
G)Reliability
H)Validity 
A) Cafeteria plan 
B) Employee training 
C) Job description 
D) Job Instruction Training 
E) Job specification
F)On-the-job training
G)Reliability
H)Validity

Question 5

Hiring a more diverse group of workers can help a company maintain good relations with an increasingly heterogeneous customer base.

Accepted Answer

A) True 
 B)False

Question 6

The small firm has a particularly strong need to develop both managerial and professional employees.

Accepted Answer

A) True 
 B)False

Question 7

Executive search firms should be used only by large companies because of their cost.

Accepted Answer

A) True 
 B)False

Question 8

As a firm grows, it experiences pressure to formalize its personnel policies and procedures.

Accepted Answer

A) True 
 B)False

Question 9

Match the term with its definition. Some terms may not be used.
-Supplements to compensation designed to be attractive and useful to employees

Accepted Answer

A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization 
A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization

Question 10

Match the term with its definition. Some terms may not be used.
-Planned efforts to help workers master the knowledge, skills, and behaviors they need to perform their duties

Accepted Answer

A) Cafeteria plan 
B) Employee training 
C) Job description 
D) Job Instruction Training 
E) Job specification
F)On-the-job training
G)Reliability
H)Validity 
A) Cafeteria plan 
B) Employee training 
C) Job description 
D) Job Instruction Training 
E) Job specification
F)On-the-job training
G)Reliability
H)Validity

Question 11

The use of temporary employees provides management with an introduction to individuals whose performance may justify an offer of permanent employment.

Accepted Answer

A) True 
 B)False

Question 12

Jan is ready to franchise her retail clothing store and needs to hire a new manager who has knowledge in the franchising process. Which recruiting source would be best?

Accepted Answer

A)  Temporary help agencies 
B)  Leasing companies 
C)  Headhunters 
D)  Employees 
A)  Temporary help agencies 
B)  Leasing companies 
C)  Headhunters 
D)  Employees

Question 13

Hiring illegal or undocumented workers is a minor offense and affects only the worker, not the hiring firm.

Accepted Answer

A) True 
 B)False

Question 14

A compensation system based on time is most appropriate for jobs in which

Accepted Answer

A)  performance is not easy to measure. 
B)  responsibilities are difficult to understand. 
C)  fringe benefits are an important part of the compensation offered. 
D)  commissions make up a significant portion of compensation received. 
A)  performance is not easy to measure. 
B)  responsibilities are difficult to understand. 
C)  fringe benefits are an important part of the compensation offered. 
D)  commissions make up a significant portion of compensation received.

Question 15

Most small businesses now use flexible benefit plans so employees can select the benefits they wish to receive.

Accepted Answer

A) True 
 B)False

Question 16

Match the term with its definition. Some terms may not be used.
-A search firm that locates qualified candidates for executive positions

Accepted Answer

A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization 
A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization

Question 17

Profit-sharing plans

Accepted Answer

A)  provide a more direct incentive in small firms than in large firms. 
B)  are practically impossible to use successfully in small firms. 
C)  are similar to individual incentive plans in their motivational effect. 
D)  are an expensive fringe benefit for small firms, costing 40 percent of payroll. 
A)  provide a more direct incentive in small firms than in large firms. 
B)  are practically impossible to use successfully in small firms. 
C)  are similar to individual incentive plans in their motivational effect. 
D)  are an expensive fringe benefit for small firms, costing 40 percent of payroll.

Question 18

Match the term with its definition. Some terms may not be used.
-The management of employees in a way that enables a firm to reach its strategic objectives

Accepted Answer

A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity 
A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity

Question 19

The source that accounts for most new hires is help-wanted ads in newspapers.

Accepted Answer

A) True 
 B)False

Question 20

Planned efforts to help workers master the knowledge, skills, and behaviors they need to perform their duties is known as

Accepted Answer

A)  employee training. 
B)  human resources. 
C)  management development. 
D)  workforce diversity. 
A)  employee training. 
B)  human resources. 
C)  management development. 
D)  workforce diversity.

Exam 20: Managing Human Resources

The goal of recruitment is to obtain a pool of applicants large enough to contain a number of talented prospects.

Training should not be necessary for a new employee to perform the duties for which he or she has been hired.

Match the term with its definition. Some terms may not be used. -Preparation of employees for career advancement through education, job experiences, network development, and performance assessment

Match the term with its definition. Some terms may not be used. -The consistency of a test in measuring job performance ability

Hiring a more diverse group of workers can help a company maintain good relations with an increasingly heterogeneous customer base.

The small firm has a particularly strong need to develop both managerial and professional employees.

Executive search firms should be used only by large companies because of their cost.

As a firm grows, it experiences pressure to formalize its personnel policies and procedures.

Match the term with its definition. Some terms may not be used. -Supplements to compensation designed to be attractive and useful to employees

Match the term with its definition. Some terms may not be used. -Planned efforts to help workers master the knowledge, skills, and behaviors they need to perform their duties

The use of temporary employees provides management with an introduction to individuals whose performance may justify an offer of permanent employment.

Jan is ready to franchise her retail clothing store and needs to hire a new manager who has knowledge in the franchising process. Which recruiting source would be best?

Hiring illegal or undocumented workers is a minor offense and affects only the worker, not the hiring firm.

A compensation system based on time is most appropriate for jobs in which

Most small businesses now use flexible benefit plans so employees can select the benefits they wish to receive.

Match the term with its definition. Some terms may not be used. -A search firm that locates qualified candidates for executive positions

Profit-sharing plans

Match the term with its definition. Some terms may not be used. -The management of employees in a way that enables a firm to reach its strategic objectives

The source that accounts for most new hires is help-wanted ads in newspapers.

Planned efforts to help workers master the knowledge, skills, and behaviors they need to perform their duties is known as

The Entrepreneurial Lifethe Entrepreneurial Life

Integrity, Ethics, and Social Entrepreneurship

Starting a Small Business

Franchises and Buyouts

The Family Business

The Business Plan: Visualizing the Dream

The Marketing Plan

The Organizational Plan: Teams, Legal Structures, Alliances, and Directors

The Location Plan

Understanding a Firms Financial Statements

Forecasting Financial Requirements

A Firms Sources of Financing

Planning for the Harvest

Building Customer Relationships

Product Development and Supply Chain Management

Pricing and Credit Decisions

Promotional Planning

Global Opportunities for Small Businesses

Professional Management and the Small Business

Managing Small Business Operations

Managing the Firms Assets

Managing Risk

Filters