Question 1

Apple's Siri application is an example of

Accepted Answer

A) neural networks. 
B) CBR. 
C) artificial intelligence. 
D) intelligent agents. 
E) machine learning. 
A) neural networks. 
B) CBR. 
C) artificial intelligence. 
D) intelligent agents. 
E) machine learning.

Question 2

Backward chaining is

Accepted Answer

A) a strategy for searching the rule base in an expert system that begins with information entered by the user. 
B) the programming environment of an expert system. 
C) a method of organizing expert system knowledge into chunks. 
D) a strategy for searching the rule base in an expert system that begins with a hypothesis. 
E) a programming algorithm used to create a virtual world using VRML. 
A) a strategy for searching the rule base in an expert system that begins with information entered by the user. 
B) the programming environment of an expert system. 
C) a method of organizing expert system knowledge into chunks. 
D) a strategy for searching the rule base in an expert system that begins with a hypothesis. 
E) a programming algorithm used to create a virtual world using VRML.

Question 3

Specialized systems built for engineers,scientists,and other knowledge workers charged with discovering and creating new knowledge for a company are called

Accepted Answer

A) KWS. 
B) LMS. 
C) wikis. 
D) CAD systems. 
E) KMS. 
A) KWS. 
B) LMS. 
C) wikis. 
D) CAD systems. 
E) KMS.

Question 4

In content management,once a taxonomy is developed,documents must then be ________ with the proper classification.

Accepted Answer

A) tagged 
B) linked 
C) tupled 
D) referenced 
E) documented 
A) tagged 
B) linked 
C) tupled 
D) referenced 
E) documented

Question 5

________ is the study of how computer programs can improve their performance without explicit programming.

Accepted Answer

A) Neural networks 
B) COP 
C) Genetic algorithms 
D) Machine learning 
E) Intelligent techniques 
A) Neural networks 
B) COP 
C) Genetic algorithms 
D) Machine learning 
E) Intelligent techniques

Question 6

Changing organizational behavior by sensing and responding to new experience and knowledge is called

Accepted Answer

A) change management. 
B) knowledge networking. 
C) the knowledge value chain. 
D) organizational learning. 
E) knowledge management. 
A) change management. 
B) knowledge networking. 
C) the knowledge value chain. 
D) organizational learning. 
E) knowledge management.

Question 7

Which of the following would not be considered semistructured knowledge?

Accepted Answer

A) request for proposals 
B) voice-mail 
C) videos 
D) e-mail 
E) memos 
A) request for proposals 
B) voice-mail 
C) videos 
D) e-mail 
E) memos

Question 8

A(n)________ is a type of intelligent technique that finds patterns and relationships in massive data sets too large for a human to analyze.

Accepted Answer

A) inference engine 
B) CAD 
C) expert system 
D) genetic algorithm 
E) neural network 
A) inference engine 
B) CAD 
C) expert system 
D) genetic algorithm 
E) neural network

Question 9

________ knowledge exists in formal documents,as well as in formal rules that organizations derive by observing experts and their decision-making behaviors.

Accepted Answer

A) Unstructured 
B) Tacit 
C) Management 
D) Explicit 
E) Semi-structured 
A) Unstructured 
B) Tacit 
C) Management 
D) Explicit 
E) Semi-structured

Question 10

3-D printers can produce fully functioning components,such as working batteries and LEDs.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is not one of the main four dimensions of knowledge described in the Chapter ?

Accepted Answer

A) Knowledge is a firm asset. 
B) Knowledge has different forms. 
C) Knowledge has a location. 
D) Knowledge is situational. 
E) Knowledge is timeless. 
A) Knowledge is a firm asset. 
B) Knowledge has different forms. 
C) Knowledge has a location. 
D) Knowledge is situational. 
E) Knowledge is timeless.

Question 12

Expertise of organizational members that has not been formally documented best describes

Accepted Answer

A) wisdom. 
B) information. 
C) data. 
D) experience. 
E) tacit knowledge. 
A) wisdom. 
B) information. 
C) data. 
D) experience. 
E) tacit knowledge.

Question 13

You are advising a multimedia company on the best type of knowledge management system to help them archive digital video and sound clips.Which of the following will suit their needs?

Accepted Answer

A) enterprise content management system 
B) digital asset management system 
C) CAD system 
D) VRML system 
E) LMS 
A) enterprise content management system 
B) digital asset management system 
C) CAD system 
D) VRML system 
E) LMS

Question 14

Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.

Accepted Answer

A) True 
 B)False

Question 15

A MOOC is

Accepted Answer

A) a type of online course. 
B) an intelligent technique. 
C) a virtual reality system. 
D) a collaboration tool. 
E) a type of knowledge work system. 
A) a type of online course. 
B) an intelligent technique. 
C) a virtual reality system. 
D) a collaboration tool. 
E) a type of knowledge work system.

Question 16

Genetic algorithms

Accepted Answer

A) develop solutions to particular problems using fitness,crossover,and mutation. 
B) represent knowledge as groups of characteristics. 
C) do not work for most problems. 
D) are based on logic. 
E) seek to emulate a human expert's way of solving problems. 
A) develop solutions to particular problems using fitness,crossover,and mutation. 
B) represent knowledge as groups of characteristics. 
C) do not work for most problems. 
D) are based on logic. 
E) seek to emulate a human expert's way of solving problems.

Question 17

Hardware and software that attempt to emulate the processing patterns of the biological brain best describe

Accepted Answer

A) a neural network. 
B) an expert system. 
C) case-based reasoning. 
D) fuzzy logic. 
E) artificial intelligence. 
A) a neural network. 
B) an expert system. 
C) case-based reasoning. 
D) fuzzy logic. 
E) artificial intelligence.

Question 18

Expert systems are expensive and time consuming to maintain because

Accepted Answer

A) their rule base is so complex. 
B) they rely on equipment that becomes outdated. 
C) their rules must be reprogrammed every time there is a change in the environment,which in turn may change the applicable rules. 
D) only the person who created the system knows exactly how it works,and may not be available when changes are needed. 
E) it is difficult to program at this level of complexity without introducing software bugs. 
A) their rule base is so complex. 
B) they rely on equipment that becomes outdated. 
C) their rules must be reprogrammed every time there is a change in the environment,which in turn may change the applicable rules. 
D) only the person who created the system knows exactly how it works,and may not be available when changes are needed. 
E) it is difficult to program at this level of complexity without introducing software bugs.

Question 19

Both structured and unstructured documents can contain knowledge.

Accepted Answer

A) True 
 B)False

Question 20

Briefly outline the knowledge management value chain as it might apply to the online catalog system of a public library.

Accepted Answer

Steps in the knowledge management chain

Apple's Siri application is an example of

Backward chaining is

Specialized systems built for engineers,scientists,and other knowledge workers charged with discovering and creating new knowledge for a company are called

In content management,once a taxonomy is developed,documents must then be ________ with the proper classification.

________ is the study of how computer programs can improve their performance without explicit programming.

Changing organizational behavior by sensing and responding to new experience and knowledge is called

Which of the following would not be considered semistructured knowledge?

A(n)________ is a type of intelligent technique that finds patterns and relationships in massive data sets too large for a human to analyze.

________ knowledge exists in formal documents,as well as in formal rules that organizations derive by observing experts and their decision-making behaviors.

3-D printers can produce fully functioning components,such as working batteries and LEDs.

Which of the following is not one of the main four dimensions of knowledge described in the Chapter ?

Expertise of organizational members that has not been formally documented best describes

You are advising a multimedia company on the best type of knowledge management system to help them archive digital video and sound clips.Which of the following will suit their needs?

Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.

A MOOC is

Genetic algorithms

Hardware and software that attempt to emulate the processing patterns of the biological brain best describe

Expert systems are expensive and time consuming to maintain because

Both structured and unstructured documents can contain knowledge.

Briefly outline the knowledge management value chain as it might apply to the online catalog system of a public library.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 11: Managing Knowledge

Apple's Siri application is an example of

Backward chaining is

Specialized systems built for engineers,scientists,and other knowledge workers charged with discovering and creating new knowledge for a company are called

In content management,once a taxonomy is developed,documents must then be ________ with the proper classification.

________ is the study of how computer programs can improve their performance without explicit programming.

Changing organizational behavior by sensing and responding to new experience and knowledge is called

Which of the following would not be considered semistructured knowledge?

A(n)________ is a type of intelligent technique that finds patterns and relationships in massive data sets too large for a human to analyze.

________ knowledge exists in formal documents,as well as in formal rules that organizations derive by observing experts and their decision-making behaviors.

3-D printers can produce fully functioning components,such as working batteries and LEDs.

Which of the following is not one of the main four dimensions of knowledge described in the Chapter ?

Expertise of organizational members that has not been formally documented best describes

You are advising a multimedia company on the best type of knowledge management system to help them archive digital video and sound clips.Which of the following will suit their needs?

Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.

A MOOC is

Genetic algorithms

Hardware and software that attempt to emulate the processing patterns of the biological brain best describe

Expert systems are expensive and time consuming to maintain because

Both structured and unstructured documents can contain knowledge.

Briefly outline the knowledge management value chain as it might apply to the online catalog system of a public library.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters