Exam 9: Learning and Decision Making

When Maya arrived late to Christine's OB class,Christine was talking about explicit knowledge.

Stereotyping results when decision makers select the first acceptable alternative considered.

Because of their tacit knowledge,experts sometimes cannot put into words why they know that a problem exists,why a solution will work,or how they accomplished a task.

The knowledge and skills that distinguish experts from novices and less experienced people is referred to as:

When assumptions are made about someone based on their membership in a social group,which of these occurs?

Which of the following is NOT a characteristic of explicit knowledge?

Define explicit and tacit knowledge.Identify the differences between the two types of knowledge.

Performance-prove orientation is a predisposition or attitude by which employees focus on demonstrating their competence so that others think favourably of them.

Bianca has just showed up for a very important company meeting-one hour late.What questions might we ask to determine whether or not Bianca's behaviour can be attributed to internal or external reasons?

Which of these,according to research,is the least long-lasting or most difficult to maintain the high level of performance?

When you read a textbook,the authors are communicating which of the following knowledge to you?

Performance-oriented individuals enjoy working on new kinds of tasks,even if they fail during their early experiences.

Which of the following occurs when an unwanted outcome follows an unwanted behaviour?

Communities of practice are groups of employees who work together and learn from one another by collaborating over an extended period of time.

Originally known as operant conditioning,_______ was the first to pioneer the notion that we learn by observing the link between our voluntary behaviour and the consequences that follow it.

In general,_______ and _______ should be the most common forms of reinforcement used by managers to create learning among their employees.

The belief that others think,feel,and act the same way as you do,refers to:

Janell,a newly promoted manager at Island Properties,Inc.(IPI)is interested in learning what she can do to increase desired behaviours at IPI.Which two contingencies of reinforcement she should focus on?

The tendency for people to see their environment only as it affects them and as it is consistent with their expectations is called:

Transfer of training can be fostered if organizations create a _____,an environment that can support the use of new skills.