Question 1

The balanced scorecard approach emphasizes the appropriate selection of critical indicators for assessing excellence of quality.

Accepted Answer

A) True 
 B)False  True

Question 2

The following is one of the reasons to have a consistent and disciplined review of information from data gathering and monitoring:

Accepted Answer

A)  to keep track of all activities 
B)  to avoid poor understanding of problems due to weak review of data 
C)  to ease the burden of collecting data 
D)  to prevent emerging crises 
A)  to keep track of all activities 
B)  to avoid poor understanding of problems due to weak review of data 
C)  to ease the burden of collecting data 
D)  to prevent emerging crises B

Question 3

To carry out the behavior of clarifying roles and objectives, it is recommended that, among other things, the leader gives emphasis to establishing priorities among job responsibilities and establishing a scope of authority.

Accepted Answer

A) True 
 B)False  False

Question 4

Richard Branson, founder of the Virgin label, is known for his:

Accepted Answer

A)  charisma and consistency 
B)  creativity and innovation 
C)  goodwill and generosity 
D)  tolerance and passion 
A)  charisma and consistency 
B)  creativity and innovation 
C)  goodwill and generosity 
D)  tolerance and passion

Question 5

The following is not stated as a primary virtue of effective delegation:

Accepted Answer

A)  It helps busy leaders free up their time for other responsibilities 
B)  It is a form of job enrichment 
C)  It favors subordinates 
D)  It can improve decisions when subordinates are competent in or closer to the issues to be handled 
A)  It helps busy leaders free up their time for other responsibilities 
B)  It is a form of job enrichment 
C)  It favors subordinates 
D)  It can improve decisions when subordinates are competent in or closer to the issues to be handled

Question 6

The following is one of the guidelines for clarifying roles and objectives:

Accepted Answer

A)  Establish priorities among job responsibilities and establish a scope of authority 
B)  Compare progress with plans 
C)  Ask clarifying questions 
D)  Determine the best way to relay information 
A)  Establish priorities among job responsibilities and establish a scope of authority 
B)  Compare progress with plans 
C)  Ask clarifying questions 
D)  Determine the best way to relay information

Question 7

Learning organizations typically:

Accepted Answer

A)  favor blue-collar workers 
B)  have no problems with recruiting and retention 
C)  require loose informal links in term of cooperative synergies 
D)  require highly trained individuals 
A)  favor blue-collar workers 
B)  have no problems with recruiting and retention 
C)  require loose informal links in term of cooperative synergies 
D)  require highly trained individuals

Question 8

Deployment charts such as Gantt charts and planning grids that show the flow of steps to be taken by people involved in the work are the primary tools for delegating as a behavior in the task domain.

Accepted Answer

A) True 
 B)False

Question 9

Discuss the importance of task-oriented leadership behaviors. If an organization hired only experienced or well-trained employees or only college graduates, do you believe the leadership could or should put task-oriented behaviors aside? Explain.

Accepted Answer

The answer of Discuss the importance of task-oriented leadership behaviors....

Question 10

The textbook uses an example of the World War II film Twelve O'Clock High to illustrate that a people-oriented leader is the best leader.

Accepted Answer

A) True 
 B)False

Question 11

For at least the last sixty years, behavioral studies of leadership have focused on the two categories of task-oriented and people-oriented behaviors.

Accepted Answer

A) True 
 B)False

Question 12

A similar technique, credited to Motorola and later adopted by General Electric, is known as:

Accepted Answer

A)  Six Beta 
B)  Six Sigma 
C)  Six Gamma 
D)  Six Lambda 
A)  Six Beta 
B)  Six Sigma 
C)  Six Gamma 
D)  Six Lambda

Question 13

Task-oriented focus tends to increase when:

Accepted Answer

A)  operations are running smoothly 
B)  employees are well-trained and self-managed 
C)  customer and client demands are shrill 
D)  there is a crisis needing immediate attention 
A)  operations are running smoothly 
B)  employees are well-trained and self-managed 
C)  customer and client demands are shrill 
D)  there is a crisis needing immediate attention

Question 14

What is the Six Sigma approach, and how does it related to clarifying roles and objectives?

Accepted Answer

The answer of What is the Six Sigma approach, and...

Question 15

A "fishbone" technique to get to the root of operational glitches in organizational activity so that the root problem of various issues could be analyzed was invented in Japan by:

Accepted Answer

A)  Professor Ishikawa 
B)  Professor Nakagawa 
C)  Professor Fujiwara 
D)  Professor Ichimura 
A)  Professor Ishikawa 
B)  Professor Nakagawa 
C)  Professor Fujiwara 
D)  Professor Ichimura

Question 16

Why would an employee sometimes be upset by delegation? What are some recommendations that help leaders to delegate well?

Accepted Answer

The answer of Why would an employee sometimes be upset...

Question 17

A case study in the text demonstrated that Intel invented the process of requiring vendors to stock and own the Intel product themselves until it was sold or otherwise used from inventory.

Accepted Answer

A) True 
 B)False

Question 18

Peter Senge's definition of the learning organization is:

Accepted Answer

A)  "organization that acquires knowledge and innovates fast enough to survive and thrive in a rapidly changing environment" 
B)  "an organization that facilitates training for all its members and consciously transforms itself and its context" 
C)  "an extremely flat organization with social links across functional areas" 
D)  "one where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collection aspiration is set free, and where people are continually learning how to learn together" 
A)  "organization that acquires knowledge and innovates fast enough to survive and thrive in a rapidly changing environment" 
B)  "an organization that facilitates training for all its members and consciously transforms itself and its context" 
C)  "an extremely flat organization with social links across functional areas" 
D)  "one where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collection aspiration is set free, and where people are continually learning how to learn together"

Question 19

A special type of operations planning that takes into account the problems most likely to disrupt operations and unexpected crises is known as:

Accepted Answer

A)  coordination planning 
B)  tactical planning 
C)  program planning 
D)  contingency planning 
A)  coordination planning 
B)  tactical planning 
C)  program planning 
D)  contingency planning

Question 20

To carry out the behavior of monitoring and assessing, it is recommended that, among other things, the leader defines and measures key indicators of what is important for performance.

Accepted Answer

A) True 
 B)False

The balanced scorecard approach emphasizes the appropriate selection of critical indicators for assessing excellence of quality.

The following is one of the reasons to have a consistent and disciplined review of information from data gathering and monitoring:

To carry out the behavior of clarifying roles and objectives, it is recommended that, among other things, the leader gives emphasis to establishing priorities among job responsibilities and establishing a scope of authority.

Richard Branson, founder of the Virgin label, is known for his:

The following is not stated as a primary virtue of effective delegation:

The following is one of the guidelines for clarifying roles and objectives:

Learning organizations typically:

Deployment charts such as Gantt charts and planning grids that show the flow of steps to be taken by people involved in the work are the primary tools for delegating as a behavior in the task domain.

Discuss the importance of task-oriented leadership behaviors. If an organization hired only experienced or well-trained employees or only college graduates, do you believe the leadership could or should put task-oriented behaviors aside? Explain.

The textbook uses an example of the World War II film Twelve O'Clock High to illustrate that a people-oriented leader is the best leader.

For at least the last sixty years, behavioral studies of leadership have focused on the two categories of task-oriented and people-oriented behaviors.

A similar technique, credited to Motorola and later adopted by General Electric, is known as:

Task-oriented focus tends to increase when:

What is the Six Sigma approach, and how does it related to clarifying roles and objectives?

A "fishbone" technique to get to the root of operational glitches in organizational activity so that the root problem of various issues could be analyzed was invented in Japan by:

Why would an employee sometimes be upset by delegation? What are some recommendations that help leaders to delegate well?

A case study in the text demonstrated that Intel invented the process of requiring vendors to stock and own the Intel product themselves until it was sold or otherwise used from inventory.

Peter Senge's definition of the learning organization is:

A special type of operations planning that takes into account the problems most likely to disrupt operations and unexpected crises is known as:

To carry out the behavior of monitoring and assessing, it is recommended that, among other things, the leader defines and measures key indicators of what is important for performance.

Approaches for Motivating Followers, Achieving Results, and Inspiring Change

Understanding Theories of Organizational Leadership

From Early Managerial to Transactional Theories of Leadership

Traits and Skills Contributing to Leader Effectiveness

People-Oriented Leadership Behaviors

Charismatic and Transformational Behaviors 184

Vision-Oriented Leadership Behaviors

The Goals Approach and Assessment of Results

Gender, Ethnicity, and Culture

Leadership Imperatives for Inspiring Change

Leadership Development at Individual and Organizational Levels

Filters

Exam 5: Task-Oriented Leadership Behaviors

The balanced scorecard approach emphasizes the appropriate selection of critical indicators for assessing excellence of quality.

The following is one of the reasons to have a consistent and disciplined review of information from data gathering and monitoring:

To carry out the behavior of clarifying roles and objectives, it is recommended that, among other things, the leader gives emphasis to establishing priorities among job responsibilities and establishing a scope of authority.

Richard Branson, founder of the Virgin label, is known for his:

The following is not stated as a primary virtue of effective delegation:

The following is one of the guidelines for clarifying roles and objectives:

Learning organizations typically:

Deployment charts such as Gantt charts and planning grids that show the flow of steps to be taken by people involved in the work are the primary tools for delegating as a behavior in the task domain.

Discuss the importance of task-oriented leadership behaviors. If an organization hired only experienced or well-trained employees or only college graduates, do you believe the leadership could or should put task-oriented behaviors aside? Explain.

The textbook uses an example of the World War II film Twelve O'Clock High to illustrate that a people-oriented leader is the best leader.

For at least the last sixty years, behavioral studies of leadership have focused on the two categories of task-oriented and people-oriented behaviors.

A similar technique, credited to Motorola and later adopted by General Electric, is known as:

Task-oriented focus tends to increase when:

What is the Six Sigma approach, and how does it related to clarifying roles and objectives?

A "fishbone" technique to get to the root of operational glitches in organizational activity so that the root problem of various issues could be analyzed was invented in Japan by:

Why would an employee sometimes be upset by delegation? What are some recommendations that help leaders to delegate well?

A case study in the text demonstrated that Intel invented the process of requiring vendors to stock and own the Intel product themselves until it was sold or otherwise used from inventory.

Peter Senge's definition of the learning organization is:

A special type of operations planning that takes into account the problems most likely to disrupt operations and unexpected crises is known as:

To carry out the behavior of monitoring and assessing, it is recommended that, among other things, the leader defines and measures key indicators of what is important for performance.

Approaches for Motivating Followers, Achieving Results, and Inspiring Change

Understanding Theories of Organizational Leadership

From Early Managerial to Transactional Theories of Leadership

Traits and Skills Contributing to Leader Effectiveness

People-Oriented Leadership Behaviors

Charismatic and Transformational Behaviors 184

Vision-Oriented Leadership Behaviors

The Goals Approach and Assessment of Results

Gender, Ethnicity, and Culture

Leadership Imperatives for Inspiring Change

Leadership Development at Individual and Organizational Levels

Filters