Question 1

Sally Akins is a project manager for a real-estate development company. Which of these is NOT a responsibility of hers as project manager?

Accepted Answer

A) Delivering the project on time, within established fiscal parameters and to specification. 
B) Managing and directing project staff, suppliers, and project stakeholders. 
C) Reviewing the performance standards for team members. 
D) Undertaking the activities required to initiate, plan, execute, and close the project successfully. 
A) Delivering the project on time, within established fiscal parameters and to specification. 
B) Managing and directing project staff, suppliers, and project stakeholders. 
C) Reviewing the performance standards for team members. 
D) Undertaking the activities required to initiate, plan, execute, and close the project successfully.

Question 2

The Analysis of Variance (ANOVA) is a statistical technique used to compare samples from populations to determine if they have the same mean. Which of the following cannot be done with ANOVA?

Accepted Answer

A) Comparing two samples drawn from populations that have the same mean. 
B) Determining the process conforms to a normal distribution. 
C) Calculating the amount of common cause variation. 
D) Control process variance. 
A) Comparing two samples drawn from populations that have the same mean. 
B) Determining the process conforms to a normal distribution. 
C) Calculating the amount of common cause variation. 
D) Control process variance.

Question 3

An organization realized it was having difficulty with Takt time. What basic problem existed?

Accepted Answer

A) The average length of production was too long in duration. 
B) The length of production for a single item was too long in duration. 
C) Production outpaced the customer demand. 
D) No measure for time existed. 
A) The average length of production was too long in duration. 
B) The length of production for a single item was too long in duration. 
C) Production outpaced the customer demand. 
D) No measure for time existed.

Question 4

A CIPM, or continuous improvement process methodology, seeks to combine the process improvement benefits of the Six Sigma method with the waste reduction benefits of lean. Continuous improvement requires several conditions in order to be implemented within an organization. Which of the following is NOT included in these requirements?

Accepted Answer

A) Thorough problem solving tool structures for DMAIC(Define, Measure, Analyze, Improve, and Control). 
B) Strategically aligned outcome-based goals, including the voice of the customer. 
C) An established infrastructure to support continuous process improvement implementation. 
D) Management oversight and attendance at all initiatives. 
A) Thorough problem solving tool structures for DMAIC(Define, Measure, Analyze, Improve, and Control). 
B) Strategically aligned outcome-based goals, including the voice of the customer. 
C) An established infrastructure to support continuous process improvement implementation. 
D) Management oversight and attendance at all initiatives.

Question 5

Process and design FMEA identifies and evaluates the potential failures of a process, product, or service. How is the risk priority number calculated?

Accepted Answer

A) By assessing the impact of the failure mode, with 1 representing the least safety concern and 10 representing the most dangerous safety concern. 
B) By assessing the RPN, which is severity x occurrence x detection. 
C) By assessing the chance of a failure happening, with 1 representing the lowest occurrence and 10 representing the highest occurrence. 
D) By assessing the chance of a failure being detected, with 1 representing the highest chance of detection and 10 representing the lowest chance of detection. 
A) By assessing the impact of the failure mode, with 1 representing the least safety concern and 10 representing the most dangerous safety concern. 
B) By assessing the RPN, which is severity x occurrence x detection. 
C) By assessing the chance of a failure happening, with 1 representing the lowest occurrence and 10 representing the highest occurrence. 
D) By assessing the chance of a failure being detected, with 1 representing the highest chance of detection and 10 representing the lowest chance of detection.

Question 6

When identifying root causes, several tools can be used to resolve chronic problems. Which tool would you use to rank causes from most significant to least significant?

Accepted Answer

A) Cause and effect diagrams. 
B) Fault tree analysis. 
C) Pareto charts. 
D) Waste analysis. 
A) Cause and effect diagrams. 
B) Fault tree analysis. 
C) Pareto charts. 
D) Waste analysis.

Question 7

Which of the following is a methodology or practice that provides tools to improve the capability of business processes, increase performance, and decrease process variation?

Accepted Answer

A) Analysis of Variance (ANOV
A)  statistical technique. 
B) Kaizen method for continuous improvement. 
C) Environmental management systems (EMS). 
D) Six Sigma methodology. 
A) Analysis of Variance (ANOV
A)  statistical technique. 
B) Kaizen method for continuous improvement. 
C) Environmental management systems (EMS). 
D) Six Sigma methodology.

Question 8

Which part of the Deming Cycle includes carrying out a test of change on a small scale?

Accepted Answer

A) The Act portion of the Plan-Do-Check-Act (PDC
A) . 
B) The Check portion of the Plan-Do-Check-Act (PDC
A) . 
C) The Do portion of the Plan-Do-Check-Act (PDC
A) . 
D) The Plan portion of the Plan-Do-Check-Act (PDC
A) . 
A) The Act portion of the Plan-Do-Check-Act (PDC
A) . 
B) The Check portion of the Plan-Do-Check-Act (PDC
A) . 
C) The Do portion of the Plan-Do-Check-Act (PDC
A) . 
D) The Plan portion of the Plan-Do-Check-Act (PDC
A) .

Question 9

Economies of flow are commonly used to design services versus products. What is "failure demand" in economies of flow?

Accepted Answer

A) The point at which a process must be redesigned because it no longer meets demand levels. 
B) A failure to do something for a customer or a failure to do something correctly. 
C) The point at which demand can no longer be met. 
D) The point at which flow meets resistance because of a failure. 
A) The point at which a process must be redesigned because it no longer meets demand levels. 
B) A failure to do something for a customer or a failure to do something correctly. 
C) The point at which demand can no longer be met. 
D) The point at which flow meets resistance because of a failure.

Question 10

Six Sigma green and black belts should be skilled in five areas, which include project management, leadership, analytical thinking, organizational change management, and __________.

Accepted Answer

A) Adult learning skills. 
B) Financial analysis skills 
C) Analytical analysis skills 
D) Statistical design modeling skills. 
A) Adult learning skills. 
B) Financial analysis skills 
C) Analytical analysis skills 
D) Statistical design modeling skills.

Question 11

Which technique would a continuous improvement team use for balancing production throughput over time?

Accepted Answer

A) Level loading production. 
B) Load-load working from piece to piece. 
C) Line balancing work, staffing, and Takt time. 
D) Listening post, which collects and documents feedback. 
A) Level loading production. 
B) Load-load working from piece to piece. 
C) Line balancing work, staffing, and Takt time. 
D) Listening post, which collects and documents feedback.

Question 12

Which type of waste causes fluctuation in performance in a manufacturing environment?

Accepted Answer

A) Uncaptured or measured waste. 
B) Muda, which has two forms of waste. 
C) Muri, or demand for the process. 
D) Mura, or demand of unevenness. 
A) Uncaptured or measured waste. 
B) Muda, which has two forms of waste. 
C) Muri, or demand for the process. 
D) Mura, or demand of unevenness.

Question 13

Standard deviation helps to determine the variability of some processes. Which choice explains how the standard deviation of a process would be calculated?

Accepted Answer

A) The square root of the most frequent observation occurrence in a data set. 
B) The square root of the arithmetic mean value of the data set. 
C) The square root of the sum of squared standard deviations about a population mean divided by the number of observations in a population. 
D) The square root of the difference between the largest data range value and the smallest data value. 
A) The square root of the most frequent observation occurrence in a data set. 
B) The square root of the arithmetic mean value of the data set. 
C) The square root of the sum of squared standard deviations about a population mean divided by the number of observations in a population. 
D) The square root of the difference between the largest data range value and the smallest data value.

Question 14

A laminate processing plant has a high level of Muri. What does that mean for employees?

Accepted Answer

A) Employee satisfaction is at an all-time high. 
B) Employees feel as the processes are out of their control. 
C) The employees do not feel engaged. 
D) The employees feel overworked. 
A) Employee satisfaction is at an all-time high. 
B) Employees feel as the processes are out of their control. 
C) The employees do not feel engaged. 
D) The employees feel overworked.

Question 15

Which of these choices is an example of an internal cost related to an improvement?

Accepted Answer

A) Redesign of a supply warehouse floor layout. 
B) Warranties provided for a product by built by the organization. 
C) A quarterly loss in sales revenue. 
D) A customer complains. 
A) Redesign of a supply warehouse floor layout. 
B) Warranties provided for a product by built by the organization. 
C) A quarterly loss in sales revenue. 
D) A customer complains.

Question 16

The second part of Jidoka includes separating the man from the machine. What is the goal of the separation of man from the machine?

Accepted Answer

A) Reduction of the number of employees required in a process. 
B) Building processes that are capable of making intelligent decisions and shutting down automatically. 
C) Reduction of errors by reducing the number of humans in contact with a process. 
D) Allowing humans to focus on more complex activities. 
A) Reduction of the number of employees required in a process. 
B) Building processes that are capable of making intelligent decisions and shutting down automatically. 
C) Reduction of errors by reducing the number of humans in contact with a process. 
D) Allowing humans to focus on more complex activities.

Question 17

Which process improvement diagram, picture, or chart would a lean team use to show if the improvements implemented in a project are improving over time?

Accepted Answer

A) A scatter diagram. 
B) A trend analysis. 
C) A Pareto chart. 
D) Histogram of the process measures. 
A) A scatter diagram. 
B) A trend analysis. 
C) A Pareto chart. 
D) Histogram of the process measures.

Question 18

Which level of sigma results in 6,210 defective parts per million?

Accepted Answer

A) The 3rd sigma level. 
B) The 4th sigma level. 
C) The 2nd sigma level. 
D) The 6th sigma level. 
A) The 3rd sigma level. 
B) The 4th sigma level. 
C) The 2nd sigma level. 
D) The 6th sigma level.

Question 19

Design for Manufacturability is a team approach to develop production costs and the best options for the error free production of a product. Which of the following is NOT included in the steps of the Design for Manufacturability process?

Accepted Answer

A) Develop subcontractor production proposals. 
B) Create a baseline process for assembling the product. 
C) Investigate and implement the design concepts. 
D) Brainstorm ideas to apply to the design that would reduce the design complexity. 
A) Develop subcontractor production proposals. 
B) Create a baseline process for assembling the product. 
C) Investigate and implement the design concepts. 
D) Brainstorm ideas to apply to the design that would reduce the design complexity.

Question 20

Visual signs are encouraged in the workplace in lean environments. What would be a visual sign for process measures?

Accepted Answer

A) Organizational information about processes. 
B) Identification of hazards. 
C) Standard work instructions and flow charts. 
D) Reject rates, run charts, and KPIs. 
A) Organizational information about processes. 
B) Identification of hazards. 
C) Standard work instructions and flow charts. 
D) Reject rates, run charts, and KPIs.

Sally Akins is a project manager for a real-estate development company. Which of these is NOT a responsibility of hers as project manager?

The Analysis of Variance (ANOVA) is a statistical technique used to compare samples from populations to determine if they have the same mean. Which of the following cannot be done with ANOVA?

An organization realized it was having difficulty with Takt time. What basic problem existed?

Process and design FMEA identifies and evaluates the potential failures of a process, product, or service. How is the risk priority number calculated?

When identifying root causes, several tools can be used to resolve chronic problems. Which tool would you use to rank causes from most significant to least significant?

Which of the following is a methodology or practice that provides tools to improve the capability of business processes, increase performance, and decrease process variation?

Which part of the Deming Cycle includes carrying out a test of change on a small scale?

Economies of flow are commonly used to design services versus products. What is "failure demand" in economies of flow?

Six Sigma green and black belts should be skilled in five areas, which include project management, leadership, analytical thinking, organizational change management, and __________.

Which technique would a continuous improvement team use for balancing production throughput over time?

Which type of waste causes fluctuation in performance in a manufacturing environment?

Standard deviation helps to determine the variability of some processes. Which choice explains how the standard deviation of a process would be calculated?

A laminate processing plant has a high level of Muri. What does that mean for employees?

Which of these choices is an example of an internal cost related to an improvement?

The second part of Jidoka includes separating the man from the machine. What is the goal of the separation of man from the machine?

Which process improvement diagram, picture, or chart would a lean team use to show if the improvements implemented in a project are improving over time?

Which level of sigma results in 6,210 defective parts per million?

Design for Manufacturability is a team approach to develop production costs and the best options for the error free production of a product. Which of the following is NOT included in the steps of the Design for Manufacturability process?

Visual signs are encouraged in the workplace in lean environments. What would be a visual sign for process measures?

Business Results

Cultural Enablers

Enterprise Culture

Filters

Exam 2: Continuous Improvement

Sally Akins is a project manager for a real-estate development company. Which of these is NOT a responsibility of hers as project manager?

The Analysis of Variance (ANOVA) is a statistical technique used to compare samples from populations to determine if they have the same mean. Which of the following cannot be done with ANOVA?

An organization realized it was having difficulty with Takt time. What basic problem existed?

Process and design FMEA identifies and evaluates the potential failures of a process, product, or service. How is the risk priority number calculated?

When identifying root causes, several tools can be used to resolve chronic problems. Which tool would you use to rank causes from most significant to least significant?

Which of the following is a methodology or practice that provides tools to improve the capability of business processes, increase performance, and decrease process variation?

Which part of the Deming Cycle includes carrying out a test of change on a small scale?

Economies of flow are commonly used to design services versus products. What is "failure demand" in economies of flow?

Six Sigma green and black belts should be skilled in five areas, which include project management, leadership, analytical thinking, organizational change management, and __________.

Which technique would a continuous improvement team use for balancing production throughput over time?

Which type of waste causes fluctuation in performance in a manufacturing environment?

Standard deviation helps to determine the variability of some processes. Which choice explains how the standard deviation of a process would be calculated?

A laminate processing plant has a high level of Muri. What does that mean for employees?

Which of these choices is an example of an internal cost related to an improvement?

The second part of Jidoka includes separating the man from the machine. What is the goal of the separation of man from the machine?

Which process improvement diagram, picture, or chart would a lean team use to show if the improvements implemented in a project are improving over time?

Which level of sigma results in 6,210 defective parts per million?

Design for Manufacturability is a team approach to develop production costs and the best options for the error free production of a product. Which of the following is NOT included in the steps of the Design for Manufacturability process?

Visual signs are encouraged in the workplace in lean environments. What would be a visual sign for process measures?

Business Results

Cultural Enablers

Enterprise Culture

Filters