Exam 8: E-Commerce

A ____ market concentrates on a specific function or business process and automates this function or process for different industries.

The ____________________concept introduced by Michael Porter consists of a series of activities designed to meet business needs by adding value (or cost)in each phase of the e-commerce process.

Describe business-to-consumer e-commerce.Provide examples of companies that are involved in this type of e-commerce and explain the difference between "pure play" companies and "brick-and-mortar" companies with an online sales presence.

Tax filing and payments,completing,submitting,and downloading forms,requests for records,and online voter registration are all examples of ____________________ e-government.

E-commerce sites that use the ____ model collect information on consumers and businesses and then sell this information to other companies for marketing purposes.

Crisis response is an example of a ____ e-government application.

Companies use B2B e-commerce application for purchase orders.

Another term that is use interchangeably with e-commerce is ____.

E-procurement is an example of the ____ B2B e-commerce model.

The main objective of ____ is to prevent purchases from suppliers that are not on the approved list of sellers and eliminate the processing costs of purchases.

____ usually works with a smart card.

Describe the information sharing activity of e-commerce.

Service and support are more important in traditional commerce than in e-commerce.

Provide examples of organizational e-commerce activities that take place inside an organization.

Lack of acceptance is one of the disadvantages of e-commerce.

A(n)____________________ market concentrates on a specific industry or market.

____ is a supporting activity in the value chain.

Mobile commerce (m-commerce)is based on the ____ protocol.

In the case of Staples,a brick-and-mortar company,e-commerce has replaced traditional commerce.

Each activity in a value chain adds cost and value to the product or service delivered to the customer.