Question 1

According to the psychologist Abraham Maslow, esteem needs are satisfied:

Accepted Answer

A)  through food, shelter, and clothing. 
B)  through feelings of self-importance or prestige. 
C)  by providing security against mental abuse. 
D)  by providing security against physical abuse. 
A)  through food, shelter, and clothing. 
B)  through feelings of self-importance or prestige. 
C)  by providing security against mental abuse. 
D)  by providing security against physical abuse. B

Question 2

53. Describe how reading is important in your social, educational, and professional life.

Accepted Answer

a) Your Social Life. Reading newspapers, magazines, and books helps you to broaden your knowledge and understanding of the world and to become a more interesting person. Reading gives you more information and ideas to share with others.
b) Your Educational Life. In any kind of educational setting, reading is one of the principal means of acquiring course-related information.
c) Your Professional Life. Reading will be part of any job, starting with the employment forms you must read when you are hired. E-mails, letters, reports, computer manuals, schedules, procedure manuals, and policy manuals are just a few of the documents that will require reading skills.

Question 3

Oral communication is the use of spoken words to exchange ideas and information.

Accepted Answer

A) True 
 B)False  True

Question 4

When used together, listening, speaking, reading, and writing tend to confuse most communication situations.

Accepted Answer

A) True 
 B)False

Question 5

Feedback to a message may include a written response and verbal questions, but it does not include nonverbal gestures.

Accepted Answer

A) True 
 B)False

Question 6

Which type of communication provides proof that information was exchanged?

Accepted Answer

A)  Written communication 
B)  Nonverbal communication 
C)  Oral communication 
D)  Kinesthetic communication 
A)  Written communication 
B)  Nonverbal communication 
C)  Oral communication 
D)  Kinesthetic communication

Question 7

Which of the following is the reason why physical distractions are usually easier to prevent in a listening or speaking situation?

Accepted Answer

A)  In a listening or speaking situation, the listener has little control over his or her surroundings. 
B)  The surroundings of a listening or speaking situation can often be changed. 
C)  In a listening or speaking situation, the sender is never required to develop error-free messages. 
D)  In a listening or speaking situation, the receiver is never expected to provide feedback to the sender. 
A)  In a listening or speaking situation, the listener has little control over his or her surroundings. 
B)  The surroundings of a listening or speaking situation can often be changed. 
C)  In a listening or speaking situation, the sender is never required to develop error-free messages. 
D)  In a listening or speaking situation, the receiver is never expected to provide feedback to the sender.

Question 8

Miscommunication occurs when components of the intended message, actual message, or interpreted message are different for either the sender or the receiver.

Accepted Answer

A) True 
 B)False

Question 9

In what ways can a communicator be considerate of his or her receiver?

Accepted Answer

A good communicator is courteous, honest

Question 10

According to the psychologist Abraham Maslow, self-actualizing needs are met through a:

Accepted Answer

A)  feeling of self-importance, prestige, or recognition. 
B)  sense of achievement, competence, and creativity. 
C)  feeling of belonging to a group. 
D)  sense of security from physical harm and mental abuse. 
A)  feeling of self-importance, prestige, or recognition. 
B)  sense of achievement, competence, and creativity. 
C)  feeling of belonging to a group. 
D)  sense of security from physical harm and mental abuse.

Question 11

Describe how information flows within an organization.

Accepted Answer

Communication not only links members of

Question 12

The you-attitude involves putting your reader or listener first and being considerate of the other person.

Accepted Answer

A) True 
 B)False

Question 13

All communication should be consistent in fact, treatment, and _____.

Accepted Answer

The answer of All communication should be consistent in fact,...

Question 14

The management team of an organization transfers information about an employee to the HR department of the organization. In this scenario, the type of communication between the management team and the HR department is an example of _____ communication.

Accepted Answer

The answer of The management team of an organization transfers...

Question 15

Which of the following is NOT one of the main purposes of communication?

Accepted Answer

A)  To inquire or to inform 
B)  To persuade 
C)  To demonstrate extensive vocabulary 
D)  To develop goodwill 
A)  To inquire or to inform 
B)  To persuade 
C)  To demonstrate extensive vocabulary 
D)  To develop goodwill

Question 16

With regard to the six Cs of effective communication, being specific rather than vague is a way to meet the criterion for:

Accepted Answer

A)  correctness in communication. 
B)  courteousness in communication. 
C)  clear in communication. 
D)  consistency in communication. 
A)  correctness in communication. 
B)  courteousness in communication. 
C)  clear in communication. 
D)  consistency in communication.

Question 17

Which of the following background elements relates to the emotions, attitudes, and prejudices that are likely to influence the receiver's interpretation of a message?

Accepted Answer

A)  Receiver's knowledge 
B)  Receiver's personality 
C)  Receiver's experience 
D)  Receiver's interest and motivation 
A)  Receiver's knowledge 
B)  Receiver's personality 
C)  Receiver's experience 
D)  Receiver's interest and motivation

Question 18

The transfer of information to and from people outside the company is called _____.

Accepted Answer

external c

Question 19

With regard to the six Cs of effective communication, consistency in fact means treating similar items the same way.

Accepted Answer

A) True 
 B)False

Question 20

In a social setting, good _____ -those who understand what the speaker is saying and why-are much in demand.

Accepted Answer

The answer of In a social setting, good _____ -those...

According to the psychologist Abraham Maslow, esteem needs are satisfied:

53. Describe how reading is important in your social, educational, and professional life.

Oral communication is the use of spoken words to exchange ideas and information.

When used together, listening, speaking, reading, and writing tend to confuse most communication situations.

Feedback to a message may include a written response and verbal questions, but it does not include nonverbal gestures.

Which type of communication provides proof that information was exchanged?

Which of the following is the reason why physical distractions are usually easier to prevent in a listening or speaking situation?

Miscommunication occurs when components of the intended message, actual message, or interpreted message are different for either the sender or the receiver.

In what ways can a communicator be considerate of his or her receiver?

According to the psychologist Abraham Maslow, self-actualizing needs are met through a:

Describe how information flows within an organization.

The you-attitude involves putting your reader or listener first and being considerate of the other person.

All communication should be consistent in fact, treatment, and _____.

The management team of an organization transfers information about an employee to the HR department of the organization. In this scenario, the type of communication between the management team and the HR department is an example of _____ communication.

Which of the following is NOT one of the main purposes of communication?

With regard to the six Cs of effective communication, being specific rather than vague is a way to meet the criterion for:

Which of the following background elements relates to the emotions, attitudes, and prejudices that are likely to influence the receiver's interpretation of a message?

The transfer of information to and from people outside the company is called _____.

With regard to the six Cs of effective communication, consistency in fact means treating similar items the same way.

In a social setting, good _____ -those who understand what the speaker is saying and why-are much in demand.

Interpreting Communication

Communicating Globally

Exploring Language Elements

Mastering Nouns and Pronouns

Expanding Language Skills

Applying the Mechanics of Style

Sharpening Writing Skills

Writing E-Mails, Memos, and Letters

Writing Specific Communications

Preparing and Writing Reports

Working With Technology

Communicating With Customers

Developing Presentation Skills

Searching for Jobs

Interviewing and Employment Issues

Filters

Exam 1: Communicating in Everyday Life

According to the psychologist Abraham Maslow, esteem needs are satisfied:

53. Describe how reading is important in your social, educational, and professional life.

Oral communication is the use of spoken words to exchange ideas and information.

When used together, listening, speaking, reading, and writing tend to confuse most communication situations.

Feedback to a message may include a written response and verbal questions, but it does not include nonverbal gestures.

Which type of communication provides proof that information was exchanged?

Which of the following is the reason why physical distractions are usually easier to prevent in a listening or speaking situation?

Miscommunication occurs when components of the intended message, actual message, or interpreted message are different for either the sender or the receiver.

In what ways can a communicator be considerate of his or her receiver?

According to the psychologist Abraham Maslow, self-actualizing needs are met through a:

Describe how information flows within an organization.

The you-attitude involves putting your reader or listener first and being considerate of the other person.

All communication should be consistent in fact, treatment, and _____.

The management team of an organization transfers information about an employee to the HR department of the organization. In this scenario, the type of communication between the management team and the HR department is an example of _____ communication.

Which of the following is NOT one of the main purposes of communication?

With regard to the six Cs of effective communication, being specific rather than vague is a way to meet the criterion for:

Which of the following background elements relates to the emotions, attitudes, and prejudices that are likely to influence the receiver's interpretation of a message?

The transfer of information to and from people outside the company is called _____.

With regard to the six Cs of effective communication, consistency in fact means treating similar items the same way.

In a social setting, good _____ -those who understand what the speaker is saying and why-are much in demand.

Interpreting Communication

Communicating Globally

Exploring Language Elements

Mastering Nouns and Pronouns

Expanding Language Skills

Applying the Mechanics of Style

Sharpening Writing Skills

Writing E-Mails, Memos, and Letters

Writing Specific Communications

Preparing and Writing Reports

Working With Technology

Communicating With Customers

Developing Presentation Skills

Searching for Jobs

Interviewing and Employment Issues

Filters