Question 1

The term that most accurately describes two or more persons engaged in a systematic effort to produce goods and services is:

Accepted Answer

A)  manufacturing. 
B)  organisation. 
C)  planning. 
D)  communication. 
A)  manufacturing. 
B)  organisation. 
C)  planning. 
D)  communication.

Question 2

What are the main factors which influence a manager's work agenda?

Accepted Answer

The three factors that impact

Question 3

Managerial jobs vary according to two important dimensions: the vertical and the horizontal. Which of the following is a false statement regarding the horizontal dimension?

Accepted Answer

A)  Managers in differing specialisations are involved in different 'mixes' of the four major functions of management. 
B)  The three major horizontal differentiations are functional, project and executive. 
C)  Typical horizontal areas include human resources, finance, accounting and quality assurance. 
D)  Managers for all vertical levels can usually be found in any responsibility area. 
A)  Managers in differing specialisations are involved in different 'mixes' of the four major functions of management. 
B)  The three major horizontal differentiations are functional, project and executive. 
C)  Typical horizontal areas include human resources, finance, accounting and quality assurance. 
D)  Managers for all vertical levels can usually be found in any responsibility area.

Question 4

The person most likely to have the capacity to recognise an idea's significance, help get funding and facilitate implementation is a:

Accepted Answer

A)  first-line supervisor. 
B)  middle manager. 
C)  top manager. 
D)  project manager. 
A)  first-line supervisor. 
B)  middle manager. 
C)  top manager. 
D)  project manager.

Question 5

How do you differentiate between the concepts of efficiency and effectiveness? Give an example of the terms from your own experience.

Accepted Answer

The student's response should include a

Question 6

Stewart (1982) identified three main factors on a manager's work agenda, they are:

Accepted Answer

A)  demands, constraints and networks. 
B)  demands, choices and constraints. 
C)  work roles, constraints and job level. 
D)  appointments, choices and constraints. 
A)  demands, constraints and networks. 
B)  demands, choices and constraints. 
C)  work roles, constraints and job level. 
D)  appointments, choices and constraints.

Question 7

Programs known as Total Quality Management (TQM) are:

Accepted Answer

A)  responses to competitors' advances. 
B)  only a philosophy hardly used in management. 
C)  a set of guidelines for use by management. 
D)  a set of strong guidelines aiming to improve quality and customer demands, as well as competitive benchmarking. 
A)  responses to competitors' advances. 
B)  only a philosophy hardly used in management. 
C)  a set of guidelines for use by management. 
D)  a set of strong guidelines aiming to improve quality and customer demands, as well as competitive benchmarking.

Question 8

Information about an industry and its technology, company policies and practices, and important suppliers and customers is part of a manager's:

Accepted Answer

A)  role. 
B)  Function. 
C)  management skills. 
D)  knowledge base. 
A)  role. 
B)  Function. 
C)  management skills. 
D)  knowledge base.

Question 9

How do agendas channel the efforts of managers?

Accepted Answer

A basic response is that agendas help ma

Question 10

Which of the following is one of the major functions of management?

Accepted Answer

A)  Disseminating 
B)  Disturbance handling 
C)  Organising 
D)  Communicating 
A)  Disseminating 
B)  Disturbance handling 
C)  Organising 
D)  Communicating

Question 11

Which one of the following is not a part of the organising function of management?

Accepted Answer

A)  Determining which tasks are to be done 
B)  Determining how tasks are grouped into jobs 
C)  Determining who shall staff each job 
D)  Determining incentive awards for high performers 
A)  Determining which tasks are to be done 
B)  Determining how tasks are grouped into jobs 
C)  Determining who shall staff each job 
D)  Determining incentive awards for high performers

Question 12

In what ways does the job of a manager differ between hierarchical levels in an organisation?

Accepted Answer

The difficulty with this question is in

Question 13

What are the three generic roles of managers? Provide your understanding of whether or not they match the view of the four major management functions.

Accepted Answer

Students must nominate the interpersonal

Question 14

The ability to engage in a set of behaviours that are functionally related to one another and that lead to a desired performance level describes:

Accepted Answer

A)  a management skill. 
B)  a network. 
C)  a project. 
D)  a work agenda. 
A)  a management skill. 
B)  a network. 
C)  a project. 
D)  a work agenda.

Question 15

Managers need three skill types. Which of the following is not one of them?

Accepted Answer

A)  Informational 
B)  Technical 
C)  Conceptual 
D)  Human 
A)  Informational 
B)  Technical 
C)  Conceptual 
D)  Human

Question 16

A learning organisation differs from a bureaucratic organisation in that is uses:

Accepted Answer

A)  mental models. 
B)  tems thinking. 
C)  personal mastery. 
D)  All of the given answers are correct 
A)  mental models. 
B)  tems thinking. 
C)  personal mastery. 
D)  All of the given answers are correct

Question 17

How do the four major management functions relate to each other (in order for organisational goals to be achieved)?

Accepted Answer

The basic response is to identify the fu

Question 18

An intrapreneur is a person who:

Accepted Answer

A)  is engaged in entrepreneurial roles in the organisation. 
B)  innovates by creating new organisations. 
C)  adapts their own work practices to suit the economic environment. 
D)  finds and exploits new opportunities outside the organisation. 
A)  is engaged in entrepreneurial roles in the organisation. 
B)  innovates by creating new organisations. 
C)  adapts their own work practices to suit the economic environment. 
D)  finds and exploits new opportunities outside the organisation.

Question 19

The difference between the vertical and horizontal dimensions of management is:

Accepted Answer

A)  that the vertical dimension relates to the hierarchical levels of the organisation and the horizontal to the nature of the responsibility area. 
B)  that the vertical dimension relates to the nature of the responsibility area and the horizontal dimension to the hierarchical levels of the organisation. 
C)  the vertical dimension refers to the skill level and the horizontal to the knowledge base. 
D)  the vertical level only concerns the top management, whereas the horizontal dimension focuses on the employees of the organisation. 
A)  that the vertical dimension relates to the hierarchical levels of the organisation and the horizontal to the nature of the responsibility area. 
B)  that the vertical dimension relates to the nature of the responsibility area and the horizontal dimension to the hierarchical levels of the organisation. 
C)  the vertical dimension refers to the skill level and the horizontal to the knowledge base. 
D)  the vertical level only concerns the top management, whereas the horizontal dimension focuses on the employees of the organisation.

The term that most accurately describes two or more persons engaged in a systematic effort to produce goods and services is:

What are the main factors which influence a manager's work agenda?

Managerial jobs vary according to two important dimensions: the vertical and the horizontal. Which of the following is a false statement regarding the horizontal dimension?

The person most likely to have the capacity to recognise an idea's significance, help get funding and facilitate implementation is a:

How do you differentiate between the concepts of efficiency and effectiveness? Give an example of the terms from your own experience.

Stewart (1982) identified three main factors on a manager's work agenda, they are:

Programs known as Total Quality Management (TQM) are:

Information about an industry and its technology, company policies and practices, and important suppliers and customers is part of a manager's:

How do agendas channel the efforts of managers?

Which of the following is one of the major functions of management?

Which one of the following is not a part of the organising function of management?

In what ways does the job of a manager differ between hierarchical levels in an organisation?

What are the three generic roles of managers? Provide your understanding of whether or not they match the view of the four major management functions.

The ability to engage in a set of behaviours that are functionally related to one another and that lead to a desired performance level describes:

Managers need three skill types. Which of the following is not one of them?

A learning organisation differs from a bureaucratic organisation in that is uses:

How do the four major management functions relate to each other (in order for organisational goals to be achieved)?

An intrapreneur is a person who:

The difference between the vertical and horizontal dimensions of management is:

Pioneering Ideas in Management

Internal External Environments

Social Responsibility and Ethics

Managerial Decision Making

Establishing Goals, Plans and Strategies

Managing Change and Conflict

Fostering Innovation

Strategic Organisation Structure and Design

Human Resource Management

Motivation

Leadership

Communication

Groups and Teams

Controlling the Organisation

Operations Management

International Management

The Regional Context

Filters

Exam 1: The Challenge of Management

The term that most accurately describes two or more persons engaged in a systematic effort to produce goods and services is:

What are the main factors which influence a manager's work agenda?

Managerial jobs vary according to two important dimensions: the vertical and the horizontal. Which of the following is a false statement regarding the horizontal dimension?

The person most likely to have the capacity to recognise an idea's significance, help get funding and facilitate implementation is a:

How do you differentiate between the concepts of efficiency and effectiveness? Give an example of the terms from your own experience.

Stewart (1982) identified three main factors on a manager's work agenda, they are:

Programs known as Total Quality Management (TQM) are:

Information about an industry and its technology, company policies and practices, and important suppliers and customers is part of a manager's:

How do agendas channel the efforts of managers?

Which of the following is one of the major functions of management?

Which one of the following is not a part of the organising function of management?

In what ways does the job of a manager differ between hierarchical levels in an organisation?

What are the three generic roles of managers? Provide your understanding of whether or not they match the view of the four major management functions.

The ability to engage in a set of behaviours that are functionally related to one another and that lead to a desired performance level describes:

Managers need three skill types. Which of the following is not one of them?

A learning organisation differs from a bureaucratic organisation in that is uses:

How do the four major management functions relate to each other (in order for organisational goals to be achieved)?

An intrapreneur is a person who:

The difference between the vertical and horizontal dimensions of management is:

Pioneering Ideas in Management

Internal External Environments

Social Responsibility and Ethics

Managerial Decision Making

Establishing Goals, Plans and Strategies

Managing Change and Conflict

Fostering Innovation

Strategic Organisation Structure and Design

Human Resource Management

Motivation

Leadership

Communication

Groups and Teams

Controlling the Organisation

Operations Management

International Management

The Regional Context

Filters