Exam 9: Reception, Correspondence, Mail, Telephone Techniques, and Supplies

A patient states that she has had severe pain in the right upper abdominal quadrant for three days. This statement should be recorded in which of the following parts of the patient's medical record?

Which of the following best illustrates constructive communication that is open and honest?

When performing triage, a patient with which of the following injuries should be treated first?

If a urinalysis cannot be performed immediately after collection, a urine specimen must be stored

Which of the following should replace a patient's medical record when the record is removed from the filing system?

A collection of related files that serve as a foundation for retrieving information is known as a

Which of the following items is an administrative supply?

The person named as the principal in an insurance contract is referred to as the

Long-term inhalation of the dust of an inorganic compound found in sand or quartz may cause which of the following?

An ophthalmologist is the most appropriate specialist to treat a patient with a disorder of which of the following?

Which of the following infectious disorders is transmitted by eating undercooked pork from infected pigs?

The hepatitis C virus is most commonly transmitted by

A patient calls the office and states that she wants to know the physician's fee. After asking the patient's name, which of the following is the most appropriate next question?"

Which of the following is defined as treatment of all body fluids as though they were infectious, regardless of their true pathogenicity?

Recording income when it is earned and expenses as they are incurred is called

Which of the following provides up-to-date information about the medical office's accounts receivable status?

How often must employers who pay Social Security and Medicare taxes file Form 941?

The measles-mumps-rubella (MMR) vaccine is most commonly administered at which age?

Which of the following interviewing techniques encourages patients to provide a more complete history?

A medical assistant working in a walk-in clinic is instructed by the physician to place patients in the examination room based on each patient's condition. Which of the following patients should be examined first?