Exam 2: The Evolution of Management Thinking

Scenario - Britney Marr The opportunity to gain a foothold in the snack cracker industry had just been found.Britney Marr,an account executive manager for Baked Wheat Industries had developed an interest in wheat crackers two months ago when one of her newly hired account execs,Amy Bender,had convinced her about the high margins and promising future associated with that market.Marr had always believed that if you do your homework in hiring the best people then it only makes sense to listen to their recommendations and implement their suggestions. Marr had given her approval to Bender to explore opportunities to move into this promising new market.This morning,Bender had reported that the Jackson Corporation had severed its contract with Feel Good Crackers Incorporated.Apparently,the Feel Good salesman had shared sensitive information about Jackson at a cocktail party.Bender had already established a good relationship with Feel Good buyers and so recognized this as an opportunity to expand her market into wheat crackers. -Contingency theory recommends

The implementation of small,incremental improvements in all areas of the organization on an ongoing basis refers to continuous improvement.

The principle that similar activities in an organization should be grouped together under one manager is the essence of the classical perspective known as

Contingency thinking is the ability to see both the distinct elements of a system or situation and the complex and changing interaction among those elements.

A supply chain is a network of multiple businesses and individuals that are connected through the flow of products or services.

Scenario - Britney Marr The opportunity to gain a foothold in the snack cracker industry had just been found.Britney Marr,an account executive manager for Baked Wheat Industries had developed an interest in wheat crackers two months ago when one of her newly hired account execs,Amy Bender,had convinced her about the high margins and promising future associated with that market.Marr had always believed that if you do your homework in hiring the best people then it only makes sense to listen to their recommendations and implement their suggestions. Marr had given her approval to Bender to explore opportunities to move into this promising new market.This morning,Bender had reported that the Jackson Corporation had severed its contract with Feel Good Crackers Incorporated.Apparently,the Feel Good salesman had shared sensitive information about Jackson at a cocktail party.Bender had already established a good relationship with Feel Good buyers and so recognized this as an opportunity to expand her market into wheat crackers. -From a System's theory perspective

Which of the following uses the latest information technology to keep in close touch with customers and to collect and manage large amounts of customer data?

A key finding in the Hawthorne studies was which of these?

The humanistic perspective contains three subfields: scientific management,bureaucratic organizations,and administrative principles.

Taylor was awarded the title of "father of scientific management" since he was the sole contributor in the area of scientific management.

Which of the following refers to financial managers and others who base their decisions on complex quantitative analysis,under assumption that using advanced mathematics and technology can accurately predict how the market works?

In the Manager's Shoptalk of chapter 2,benchmarking and six sigma are the top two contemporary management tools.

Positions organized in a hierarchy of authority is an important characteristic of

After decades of being a manager,Jeffrey has learned that an organizational structure that is effective for one company is likely to be ineffective for a different company.This knowledge reflects which current management perspective?

The teamwork philosophy is based in part on the assumption that five people working together can produce more than five people working individually.This philosophy is consistent with the concept of

The implementation of small incremental improvements in all areas of the organization on an ongoing basis is referred to as

A management perspective that suggests jobs should be designed to meet higher-level needs by allowing workers to use their full potential is called a(n)____________________.

Frederick Taylor's contributions were in the field of

The use of specialization to produce more and better work with the same level of effort is consistent with the administrative management principle of

Archies' Antiques,Inc. ,is characterized by separation of management from ownership and by clearly defined lines of authority and responsibility.These characteristics are consistent with the principles of