Question 1

Which of the following best describes responsibility?

Accepted Answer

A)  the power to make the decisions necessary to complete a task 
B)  the liability of subordinates for accomplishing tasks assigned by managers 
C)  the number of people supervised by one manager 
D)  the duty to perform an assigned task 
E)  the need to prove satisfactory work performance 
A)  the power to make the decisions necessary to complete a task 
B)  the liability of subordinates for accomplishing tasks assigned by managers 
C)  the number of people supervised by one manager 
D)  the duty to perform an assigned task 
E)  the need to prove satisfactory work performance

Question 2

Coordination across functional departments becomes more complicated in smaller firms than in larger firms.

Accepted Answer

A) True 
 B)False

Question 3

Organization charts are graphical representations of employee salary information.

Accepted Answer

A) True 
 B)False

Question 4

What do managers do when the "job" of a firm is broken down into smaller jobs?

Accepted Answer

A)  fragment the task 
B)  specialize the job 
C)  respond to the job 
D)  assign the task 
E)  control the job 
A)  fragment the task 
B)  specialize the job 
C)  respond to the job 
D)  assign the task 
E)  control the job

Question 5

Which of the following, if True, would strengthen the argument that TLS should change its organizational structure?

Accepted Answer

A)  TLS values corporate social responsibility as well as profitability. 
B)  New product offerings have been neglected as divisions have focused on traditional revenue sources. 
C)  TLS division managers have focused on short-term revenue at the expense of developing profitable relationships with long-term customers. 
D)  The markets TLS serves have different requirements in different geographic areas. 
E)  The expected revenue of some of the regional divisions is higher than that of some of the other divisions. 
A)  TLS values corporate social responsibility as well as profitability. 
B)  New product offerings have been neglected as divisions have focused on traditional revenue sources. 
C)  TLS division managers have focused on short-term revenue at the expense of developing profitable relationships with long-term customers. 
D)  The markets TLS serves have different requirements in different geographic areas. 
E)  The expected revenue of some of the regional divisions is higher than that of some of the other divisions.

Question 6

At Ace Products, three vice presidents report to the CEO, including the VP for Finance, the VP for Marketing, and the VP for Operations. What type of structure does Ace Products have?

Accepted Answer

A)  divisional 
B)  matrix 
C)  regional 
D)  functional 
E)  international 
A)  divisional 
B)  matrix 
C)  regional 
D)  functional 
E)  international

Question 7

How do the job duties of line employees and staff employees differ?

Accepted Answer

Line employees are directly involved in

Question 8

Executives claim that this division of labor keeps employees focused on the tasks that fit their skills and leads to a better product. Which of the following, if True, would strengthen that claim?

Accepted Answer

A)  During every project, Design department members spend a large amount of time consulting with Marketing department members to learn how the Marketing department will attempt to sell the completed project. 
B)  When environmental changes that take place after the project has been launched make the project unattractive to customers, the Production department attempts to complete the project according to the original schedule and budget. 
C)  After a product specification is completed, knowledge of the thinking that went into the product specification is not necessary to complete the project effectively. 
D)  The team process is based on the process that Appleson's executives used during the era of print-only product development. 
E)  The reasoning behind the team process is presented to new employees as part of their initial orientation. 
A)  During every project, Design department members spend a large amount of time consulting with Marketing department members to learn how the Marketing department will attempt to sell the completed project. 
B)  When environmental changes that take place after the project has been launched make the project unattractive to customers, the Production department attempts to complete the project according to the original schedule and budget. 
C)  After a product specification is completed, knowledge of the thinking that went into the product specification is not necessary to complete the project effectively. 
D)  The team process is based on the process that Appleson's executives used during the era of print-only product development. 
E)  The reasoning behind the team process is presented to new employees as part of their initial orientation.

Question 9

Which of the following are the "doers" and producers in a company?

Accepted Answer

A)  line employees 
B)  staff employees 
C)  matrix employees 
D)  the legal department 
E)  the finance department 
A)  line employees 
B)  staff employees 
C)  matrix employees 
D)  the legal department 
E)  the finance department

Question 10

What authority is based on special expertise and usually involves counseling and advising?

Accepted Answer

A)  line authority 
B)  matrix authority 
C)  delegated authority 
D)  staff authority 
E)  divisional authority 
A)  line authority 
B)  matrix authority 
C)  delegated authority 
D)  staff authority 
E)  divisional authority

Question 11

Firms typically use the same form of departmentalization at upper and lower levels.

Accepted Answer

A) True 
 B)False

Question 12

What kind of organization becomes more responsive to its environment by breaking the company into more manageable units?

Accepted Answer

A)  centralized 
B)  decentralized 
C)  geographic 
D)  process-oriented 
E)  brand conscious 
A)  centralized 
B)  decentralized 
C)  geographic 
D)  process-oriented 
E)  brand conscious

Question 13

What do the solid lines on an organization chart show in reporting relationships within a company?

Accepted Answer

A)  mission statement 
B)  chain of command 
C)  job specialization 
D)  grapevine activity 
E)  market share 
A)  mission statement 
B)  chain of command 
C)  job specialization 
D)  grapevine activity 
E)  market share

Question 14

Which of the following types of structure entails a second chain of command?

Accepted Answer

A)  divisional 
B)  departmental 
C)  committee 
D)  matrix 
E)  team 
A)  divisional 
B)  departmental 
C)  committee 
D)  matrix 
E)  team

Question 15

American Wood Products has three divisions. The Lumberjack division is involved in harvesting trees and transporting them to lumber mills. The Milling division transforms cut timber into dimensional lumber for building. The Paper Products division makes paper and cardboard from the remnants of the milling process. What type of departmentalization is this an example of?

Accepted Answer

A)  functional departmentalization 
B)  process departmentalization 
C)  customer departmentalization 
D)  geographic departmentalization 
E)  brand departmentalization 
A)  functional departmentalization 
B)  process departmentalization 
C)  customer departmentalization 
D)  geographic departmentalization 
E)  brand departmentalization

Question 16

Which of the following, if True, would most strongly support the conclusion that All American Burger should adopt a decentralized approach?

Accepted Answer

A)  The value of a decentralized approach has been a popular topic in academic research. 
B)  A large percentage of All American Burger's revenue comes from a small number of menu items. 
C)  The popularity of All American Burger's special menu items has varied greatly across different regions. 
D)  All American Burger has been growing more quickly than most of its major competitors. 
E)  A well-publicized instance of discrimination at a single All American Burger can alter the public's perception of the entire company. 
A)  The value of a decentralized approach has been a popular topic in academic research. 
B)  A large percentage of All American Burger's revenue comes from a small number of menu items. 
C)  The popularity of All American Burger's special menu items has varied greatly across different regions. 
D)  All American Burger has been growing more quickly than most of its major competitors. 
E)  A well-publicized instance of discrimination at a single All American Burger can alter the public's perception of the entire company.

Question 17

Departmentalization refers to the process of grouping jobs into logical units.

Accepted Answer

A) True 
 B)False

Question 18

A team organization typically does not utilize functional hierarchy.

Accepted Answer

A) True 
 B)False

Question 19

What are specialists in law, accounting, and human resource management commonly called?

Accepted Answer

A)  profit centers 
B)  cost centers 
C)  staff members 
D)  line members 
E)  unit managers 
A)  profit centers 
B)  cost centers 
C)  staff members 
D)  line members 
E)  unit managers

Question 20

Explain the differences among functional, divisional, matrix, and international organizational structures and describe the most popular new forms of organizational design.

Accepted Answer

Most firms rely on one of four basic for

Which of the following best describes responsibility?

Coordination across functional departments becomes more complicated in smaller firms than in larger firms.

Organization charts are graphical representations of employee salary information.

What do managers do when the "job" of a firm is broken down into smaller jobs?

Which of the following, if True, would strengthen the argument that TLS should change its organizational structure?

At Ace Products, three vice presidents report to the CEO, including the VP for Finance, the VP for Marketing, and the VP for Operations. What type of structure does Ace Products have?

How do the job duties of line employees and staff employees differ?

Executives claim that this division of labor keeps employees focused on the tasks that fit their skills and leads to a better product. Which of the following, if True, would strengthen that claim?

Which of the following are the "doers" and producers in a company?

What authority is based on special expertise and usually involves counseling and advising?

Firms typically use the same form of departmentalization at upper and lower levels.

What kind of organization becomes more responsive to its environment by breaking the company into more manageable units?

What do the solid lines on an organization chart show in reporting relationships within a company?

Which of the following types of structure entails a second chain of command?

Which of the following, if True, would most strongly support the conclusion that All American Burger should adopt a decentralized approach?

Departmentalization refers to the process of grouping jobs into logical units.

A team organization typically does not utilize functional hierarchy.

What are specialists in law, accounting, and human resource management commonly called?

Explain the differences among functional, divisional, matrix, and international organizational structures and describe the most popular new forms of organizational design.

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters

Exam 6: Organizing the Business

Which of the following best describes responsibility?

Coordination across functional departments becomes more complicated in smaller firms than in larger firms.

Organization charts are graphical representations of employee salary information.

What do managers do when the "job" of a firm is broken down into smaller jobs?

Which of the following, if True, would strengthen the argument that TLS should change its organizational structure?

At Ace Products, three vice presidents report to the CEO, including the VP for Finance, the VP for Marketing, and the VP for Operations. What type of structure does Ace Products have?

How do the job duties of line employees and staff employees differ?

Executives claim that this division of labor keeps employees focused on the tasks that fit their skills and leads to a better product. Which of the following, if True, would strengthen that claim?

Which of the following are the "doers" and producers in a company?

What authority is based on special expertise and usually involves counseling and advising?

Firms typically use the same form of departmentalization at upper and lower levels.

What kind of organization becomes more responsive to its environment by breaking the company into more manageable units?

What do the solid lines on an organization chart show in reporting relationships within a company?

Which of the following types of structure entails a second chain of command?

Which of the following, if True, would most strongly support the conclusion that All American Burger should adopt a decentralized approach?

Departmentalization refers to the process of grouping jobs into logical units.

A team organization typically does not utilize functional hierarchy.

What are specialists in law, accounting, and human resource management commonly called?

Explain the differences among functional, divisional, matrix, and international organizational structures and describe the most popular new forms of organizational design.

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters