Exam 8: Questionnaire and Form Design
Exam 1: Introduction to Marketing Research98 Questions
Exam 2: Defining the Marketing Research Problem and Developing an Approach103 Questions
Exam 3: Research Design, Secondary and Syndicated Data141 Questions
Exam 4: Qualitative Research96 Questions
Exam 5: Survey and Observation95 Questions
Exam 6: Experimentation and Causal Research91 Questions
Exam 7: Measurement and Scaling124 Questions
Exam 8: Questionnaire and Form Design87 Questions
Exam 9: Sampling: Design and Procedures86 Questions
Exam 10: Data Collection and Preparation138 Questions
Exam 11: Data Analysis: Frequency Distribution, Hypothesis Testing, and Cross-Tabulation88 Questions
Exam 12: Data Analysis: Hypothesis Testing Related to Differences, Correlation, and Regression94 Questions
Exam 13: Report Preparation and Presentation90 Questions
Select questions type
________ is the testing of the questionnaire on a small sample of respondents for the purpose of improving the questionnaire by identifying and eliminating potential problems before using it in the actual survey.
(Multiple Choice)
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Which of the following types of information is the most important aspect of a marketing research study?
(Multiple Choice)
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The last step in the questionnaire design process is to reproduce the questionnaire.
(True/False)
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When respondents are unable to articulate a response to a question, this usually indicates they have no opinion on that topic.
(True/False)
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A(n)________ is a structured technique for data collection that consists of a series of questions, written or verbal, which a respondent answers.
(Multiple Choice)
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Open-ended questions are most useful in ________ and as opening questions.
(Multiple Choice)
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In wording questions, the researcher should avoid doing all of the following EXCEPT ________.
(Multiple Choice)
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Which of the following is the last step in the questionnaire design process?
(Multiple Choice)
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Questions regarding identification information generally come before questions regarding demographics.
(True/False)
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Classification information is considered most sensitive and, therefore, should appear at the very end of the questionnaire.
(True/False)
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To increase the likelihood of obtaining sensitive information, such topics should be placed in the middle of the questionnaire.
(True/False)
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One consistency in conducting cross-national studies is the universal definition of "household" and "household size" across countries of the world.
(True/False)
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Which of the following is NOT a situation in which respondents are likely to refuse to answer a survey question?
(Multiple Choice)
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Problem-solving information is one of the three types of information that is obtained in a questionnaire.
(True/False)
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Identification information is a type of information obtained in a questionnaire that includes name, address, and phone number.
(True/False)
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Which of the following is the first step in the questionnaire design process?
(Multiple Choice)
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Basic information is the most important aspect of a marketing research study.
(True/False)
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Which of the following types of information is considered most sensitive and, therefore, should appear at the end of the questionnaire?
(Multiple Choice)
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In a short essay, define unstructured questions and discuss at least two advantages and two disadvantages to using these types of questions.
(Essay)
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