Exam 14: Project Management, business Value, and Managing Change

The information systems steering committee is composed of information systems managers and end-user managers responsible for overseeing several specific information systems projects.

Between 30 and 40 percent of all software projects are "runaway" projects that far exceed original schedule and budget projections.

Companies typically are presented with many ________ projects for solving problems and improving performance.

Many information systems projects do not succeed because organizations incorrectly assess their business value or because firms fail to manage the ________ surrounding the introduction of new technology.

A Gantt chart graphically depicts project tasks and their interrelationships.

Which method is used to assign weights to various features of a system?

The project team is supervised by a project management group composed of information systems managers and end-user managers responsible for overseeing several specific information systems projects.

Information systems project costs do not include the cost of hardware,software,and work space.

A road map indicating the direction of systems development,the rationale,the current systems,new developments to consider,the management strategy,the implementation plan,and the budget is called a(n)

Anticipated difficulties in implementation and Progress reports are all part of the Implementation Plan section of an information systems plan.

Real options pricing models use the concept of options valuation borrowed from the financial industry.

External integration tools

Which of the following is NOT an organizational factor in systems planning and implementation?

Scoring models are used most commonly to support decisions rather than as the final arbiters of system selection.

A(n)________ contains a statement of corporate goals and specifies how information technology will support the attainment of those goals.

The ________ the project-as indicated by the dollars spent,the size of the implementation staff,the time allocated for implementation,and the number of organizational units affected-the greater the risk.

Differentiate between intangible and tangible benefits and list three examples of each.In what types of systems are intangible benefits more predominant?

A project is a planned series of related activities for achieving a specific business objective.

________ inventories all of the organization's information systems projects and assets,including infrastructure,outsourcing contracts,and licences.

A benefit of using TCO analysis to evaluate an information technology investment is that it is able to incorporate intangible and "soft" factors such as benefits and complexity costs.