Exam 7: Training and Development

__________ identifies where in the organization development or improvement opportunities exist.

What is a learning style? Which learning style do you use most often? Please explain your answer.

On-the-job training typically relies on both verbal and written instructions,observation,imitation,and practice.

What is a learning objective,and to what three types does the book refer? Give an example of each.

_________ learners tend to prefer informational and active-reflective methods.

__________ consists of the skills and knowledge employees need that change as new technologies are used and as the company's strategy changes to stay competitive.

Kirk needs to design an effective new-hire training process in his department.What should he do first?

__________ training programs help employees and managers understand their own ethical values and practice confronting ethical dilemmas.

A sensory modality preference for learning by hearing is called _______.

Development focuses on developing competencies that an employee or workgroup is expected to need in the future.

Identify and describe three of the five types of training methods.

______ learners tend to prefer active learning activities.

Learning objectives identify desired learning outcomes based on the needs assessment.

__________ refers to formal and informal activities intended to improve competencies relevant to an employee's or workgroup's current job.

Learning style refers to how people's information processing remains the same when problem solving.

A task needs analysis focuses on identifying which jobs,competencies,abilities,behaviors,etc.,the training effort should focus.

__________ is creating negative outcomes to decrease the likelihood of a behavior.

What is the fifth step in an effective training process?

Training assessment and evaluation later evaluate whether the __________ objectives are met.

__________ is the change in participants' knowledge,skills,or attitudes.