Question 1

Setting the right ground rules for a team and maintaining positive team processes requires an emotionally intelligent leader.

Accepted Answer

A) True 
 B)False  True

Question 2

What factors promote cohesiveness?

Accepted Answer

A)  smaller team size 
B)  effective management of conflict 
C)  friendly competition with other teams 
D)  all of these 
A)  smaller team size 
B)  effective management of conflict 
C)  friendly competition with other teams 
D)  all of these D

Question 3

What term refers to a higher level team of managers who manage lower-level cross-team integration?

Accepted Answer

A)  cross-team integrating teams 
B)  liaison roles 
C)  management team 
D)  co-leader 
A)  cross-team integrating teams 
B)  liaison roles 
C)  management team 
D)  co-leader C

Question 4

Email is a synchronous technology.

Accepted Answer

A) True 
 B)False

Question 5

Work groups usually engage in group decision making.

Accepted Answer

A) True 
 B)False

Question 6

What term refers to a team's shared belief that it can organize and execute the behaviors necessary to reach its goals?

Accepted Answer

A)  team esteem 
B)  team efficiency 
C)  team effectiveness 
D)  team efficacy 
A)  team esteem 
B)  team efficiency 
C)  team effectiveness 
D)  team efficacy

Question 7

What term refers to diversity in knowledge and experience?

Accepted Answer

A)  informational diversity 
B)  demographic diversity 
C)  racial diversity 
D)  emotional diversity 
A)  informational diversity 
B)  demographic diversity 
C)  racial diversity 
D)  emotional diversity

Question 8

Team member turnover compromises team effectiveness.

Accepted Answer

A) True 
 B)False

Question 9

List the three conditions that Irving L.Janis identified as antecedents of groupthink.

Accepted Answer

-high group cohesiveness
-lead

Question 10

An important Japanese norm is to avoid direct confrontation.

Accepted Answer

A) True 
 B)False

Question 11

What term refers to one or more team members who are responsible for regularly communicating with other teams' activities as needed?

Accepted Answer

A)  liaison roles 
B)  team management specialists 
C)  task specialists 
D)  leadership roles 
A)  liaison roles 
B)  team management specialists 
C)  task specialists 
D)  leadership roles

Question 12

Define groups and teams.Outline how they differ on interdependence,goals,accountability,competencies,decision making,and leadership.

Accepted Answer

The definition that we will use is that

Question 13

Define synchronous and asynchronous technologies and give an example of each.

Accepted Answer

Synchronous technologies such as videoco

Question 14

List the five categories of important leadership skills in a virtual project team or distance management situations.

Accepted Answer

1.Communicating effectively and matching

Question 15

Most teams have very rigid hierarchies.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is not a component of emotional intelligence?

Accepted Answer

A)  regulation of emotion 
B)  overuse of emotion 
C)  self-emotion appraisal 
D)  other's emotion appraisal 
A)  regulation of emotion 
B)  overuse of emotion 
C)  self-emotion appraisal 
D)  other's emotion appraisal

Question 17

Members of work groups have _______ task interdependence and _______ goals.

Accepted Answer

A)  high, shared 
B)  high, individual 
C)  low, shared 
D)  low, individual 
A)  high, shared 
B)  high, individual 
C)  low, shared 
D)  low, individual

Question 18

Team conflict tends to ________ and teams tends to perform _______ as they become more demographically diverse.

Accepted Answer

A)  decrease, lower 
B)  increase, lower 
C)  decrease, higher 
D)  increase, higher 
A)  decrease, lower 
B)  increase, lower 
C)  decrease, higher 
D)  increase, higher

Question 19

Many virtual teams rely on __________ information technologies.

Accepted Answer

A)  synchronous 
B)  asynchronous 
C)  both of these 
D)  neither of these 
A)  synchronous 
B)  asynchronous 
C)  both of these 
D)  neither of these

Question 20

Informational diversity has a _______ impact on team performance; demographic diversity often has a ________ impact.

Accepted Answer

A)  positive, positive 
B)  negative, negative 
C)  positive, negative 
D)  negative, positive 
A)  positive, positive 
B)  negative, negative 
C)  positive, negative 
D)  negative, positive

Setting the right ground rules for a team and maintaining positive team processes requires an emotionally intelligent leader.

What factors promote cohesiveness?

What term refers to a higher level team of managers who manage lower-level cross-team integration?

Email is a synchronous technology.

Work groups usually engage in group decision making.

What term refers to a team's shared belief that it can organize and execute the behaviors necessary to reach its goals?

What term refers to diversity in knowledge and experience?

Team member turnover compromises team effectiveness.

List the three conditions that Irving L.Janis identified as antecedents of groupthink.

An important Japanese norm is to avoid direct confrontation.

What term refers to one or more team members who are responsible for regularly communicating with other teams' activities as needed?

Define groups and teams.Outline how they differ on interdependence,goals,accountability,competencies,decision making,and leadership.

Define synchronous and asynchronous technologies and give an example of each.

List the five categories of important leadership skills in a virtual project team or distance management situations.

Most teams have very rigid hierarchies.

Which of the following is not a component of emotional intelligence?

Members of work groups have _ task interdependence and _ goals.

Team conflict tends to __ and teams tends to perform _ as they become more demographically diverse.

Many virtual teams rely on __________ information technologies.

Informational diversity has a _ impact on team performance; demographic diversity often has a __ impact.

What Is Organizational Behavior

Diversity

Individual Differences I: Demographics, personality, and Intelligence

Individual Differences II: Self-Concept, learning Styles, and Types of Fit

Attitudes, values, moods, and Emotions

Social Perception, attribution, and Perceived Fairness

Motivating Behavior

Communicating

Making Decisions

Power,influence,and Politics

Managing Conflict and Negotiating

Leading

Organizational Structure and Design

Organizational Culture and Organizational Change

Managing Your Career

Filters

Exam 12: Group Behavior and Effective Teams

Setting the right ground rules for a team and maintaining positive team processes requires an emotionally intelligent leader.

What factors promote cohesiveness?

What term refers to a higher level team of managers who manage lower-level cross-team integration?

Email is a synchronous technology.

Work groups usually engage in group decision making.

What term refers to a team's shared belief that it can organize and execute the behaviors necessary to reach its goals?

What term refers to diversity in knowledge and experience?

Team member turnover compromises team effectiveness.

List the three conditions that Irving L.Janis identified as antecedents of groupthink.

An important Japanese norm is to avoid direct confrontation.

What term refers to one or more team members who are responsible for regularly communicating with other teams' activities as needed?

Define groups and teams.Outline how they differ on interdependence,goals,accountability,competencies,decision making,and leadership.

Define synchronous and asynchronous technologies and give an example of each.

List the five categories of important leadership skills in a virtual project team or distance management situations.

Most teams have very rigid hierarchies.

Which of the following is not a component of emotional intelligence?

Members of work groups have _______ task interdependence and _______ goals.

Team conflict tends to ________ and teams tends to perform _______ as they become more demographically diverse.

Many virtual teams rely on __________ information technologies.

Informational diversity has a _______ impact on team performance; demographic diversity often has a ________ impact.

What Is Organizational Behavior

Diversity

Individual Differences I: Demographics, personality, and Intelligence

Individual Differences II: Self-Concept, learning Styles, and Types of Fit

Attitudes, values, moods, and Emotions

Social Perception, attribution, and Perceived Fairness

Motivating Behavior

Communicating

Making Decisions

Power,influence,and Politics

Managing Conflict and Negotiating

Leading

Organizational Structure and Design

Organizational Culture and Organizational Change

Managing Your Career

Filters

Members of work groups have _ task interdependence and _ goals.

Team conflict tends to __ and teams tends to perform _ as they become more demographically diverse.

Informational diversity has a _ impact on team performance; demographic diversity often has a __ impact.