Question 1

Rework control is also known as _____________.

Accepted Answer

A) Inputs 
B) Outputs 
C) Transformation process 
D) Customer/Stakeholder satisfaction 
A) Inputs 
B) Outputs 
C) Transformation process 
D) Customer/Stakeholder satisfaction

Question 2

Critical success factors are used during what step of the Control Systems Process?

Accepted Answer

A) Set Objectives and Standards 
B) Correct or Reinforce 
C) Measure Performance 
D) Compare Performance to Standards 
A) Set Objectives and Standards 
B) Correct or Reinforce 
C) Measure Performance 
D) Compare Performance to Standards

Question 3

What is the most important part of coaching?

Accepted Answer

Positive feedback is the most

Question 4

Who of the following is NOT a regular user of the financial statements?

Accepted Answer

A) customers 
B) internal managers 
C) creditors 
D) investors 
A) customers 
B) internal managers 
C) creditors 
D) investors

Question 5

Preventative maintenance is an example of:

Accepted Answer

A) Damage control 
B) Preliminary control 
C) Concurrent control 
D) Rework control 
A) Damage control 
B) Preliminary control 
C) Concurrent control 
D) Rework control

Question 6

Whenever __________ are sold by a company,they pay out dividend payments to the purchaser,and the amount of the sale is shown as owners' equity on the balance sheet.

Accepted Answer

A) capital assets 
B) stocks 
C) short-term loans 
D) bonds 
A) capital assets 
B) stocks 
C) short-term loans 
D) bonds

Question 7

What is the role of reinforcement in the control systems process?

Accepted Answer

Reinforcement lets employees know that t

Question 8

Venture capital is the term for what businesses use during which of the following activities?

Accepted Answer

A) acquisitions 
B) expansion 
C) liquidation 
D) starting a new business 
A) acquisitions 
B) expansion 
C) liquidation 
D) starting a new business

Question 9

A team working on a project has noticed that one of their members has been working at too slow a pace,so other team members ask what the holdup is.What primary level of control is used in this situation?

Accepted Answer

A) Regular meetings and reports 
B) The exception rule 
C) Clan control 
D) Observation 
A) Regular meetings and reports 
B) The exception rule 
C) Clan control 
D) Observation

Question 10

Samantha would like to know how much cash was received from operating activities last year.She could easily find this information in the __________.

Accepted Answer

A) income statement 
B) revenue budget 
C) balance sheet 
D) cash flow statement 
A) income statement 
B) revenue budget 
C) balance sheet 
D) cash flow statement

Question 11

Self-control,clan control and standing plans are measured in what control frequency?

Accepted Answer

A) Periodic 
B) Occasional 
C) Constant 
D) Regressive 
A) Periodic 
B) Occasional 
C) Constant 
D) Regressive

Question 12

One of Cynthia's factory employees has been coming to work late on a frequent basis.Cynthia already warned him that she was facing the decision of having to lay him off if this tardiness continued.At which step in the discipline model should Cynthia now be?

Accepted Answer

A) Getting a commitment to change and developing a plan. 
B) Referring to past feedback. 
C) Summarizing and state the follow-up. 
D) Giving the discipline. 
A) Getting a commitment to change and developing a plan. 
B) Referring to past feedback. 
C) Summarizing and state the follow-up. 
D) Giving the discipline.

Question 13

Which of the following is not a step in the control systems process?

Accepted Answer

A) Correct 
B) Coaching 
C) Measure Performance 
D) Set Objectives 
A) Correct 
B) Coaching 
C) Measure Performance 
D) Set Objectives

Question 14

The Sign Garden purchased a large number amount of photo paper on credit.The amount of the loan that remains to be paid could be found on which financial statement?

Accepted Answer

A) income statement 
B) balance sheet 
C) cash flow statement 
D) footnotes 
A) income statement 
B) balance sheet 
C) cash flow statement 
D) footnotes

Question 15

The products made by XYZ Corp have all come out the wrong color.What system control needs to be used?

Accepted Answer

A) Inputs control 
B) Transformation process 
C) Rework control 
D) Feedback 
A) Inputs control 
B) Transformation process 
C) Rework control 
D) Feedback

Question 16

Which of the following is not developed during the master budgeting process?

Accepted Answer

A) human resource requirements 
B) revenue and expenditure operating budgets 
C) capital expenditures budget 
D) financial budgeted cash flow,income statement,and balance sheet 
A) human resource requirements 
B) revenue and expenditure operating budgets 
C) capital expenditures budget 
D) financial budgeted cash flow,income statement,and balance sheet

Question 17

During the correct or reinforce step of the control systems process,after performance is complete and it is too late to take corrective action to meet the standard,the appropriate corrective actions are to do all of the following except:

Accepted Answer

A) Analyze why the standards were not met 
B) Use the information to develop preliminary control 
C) Discipline the necessary party for not working effectively 
D) Collect feedback as to improve the process as it moves forward 
A) Analyze why the standards were not met 
B) Use the information to develop preliminary control 
C) Discipline the necessary party for not working effectively 
D) Collect feedback as to improve the process as it moves forward

Question 18

The revenue and expense budgets are often referred to as the __________.

Accepted Answer

A) financial statements 
B) financial controls 
C) operating budgets 
D) operations directives 
A) financial statements 
B) financial controls 
C) operating budgets 
D) operations directives

Question 19

Whenever __________ are sold by a company,they pay out interest payments to the purchaser,and the amount of the sale is shown as a liability on the balance sheet.

Accepted Answer

A) stocks 
B) short-term loans 
C) bonds 
D) capital assets 
A) stocks 
B) short-term loans 
C) bonds 
D) capital assets

Question 20

Warranties are an example of:

Accepted Answer

A) Concurrent control 
B) Rework control 
C) Damage control 
D) Preliminary control 
A) Concurrent control 
B) Rework control 
C) Damage control 
D) Preliminary control

Rework control is also known as _____________.

Critical success factors are used during what step of the Control Systems Process?

What is the most important part of coaching?

Who of the following is NOT a regular user of the financial statements?

Preventative maintenance is an example of:

Whenever __________ are sold by a company,they pay out dividend payments to the purchaser,and the amount of the sale is shown as owners' equity on the balance sheet.

What is the role of reinforcement in the control systems process?

Venture capital is the term for what businesses use during which of the following activities?

A team working on a project has noticed that one of their members has been working at too slow a pace,so other team members ask what the holdup is.What primary level of control is used in this situation?

Samantha would like to know how much cash was received from operating activities last year.She could easily find this information in the __________.

Self-control,clan control and standing plans are measured in what control frequency?

One of Cynthia's factory employees has been coming to work late on a frequent basis.Cynthia already warned him that she was facing the decision of having to lay him off if this tardiness continued.At which step in the discipline model should Cynthia now be?

Which of the following is not a step in the control systems process?

The Sign Garden purchased a large number amount of photo paper on credit.The amount of the loan that remains to be paid could be found on which financial statement?

The products made by XYZ Corp have all come out the wrong color.What system control needs to be used?

Which of the following is not developed during the master budgeting process?

During the correct or reinforce step of the control systems process,after performance is complete and it is too late to take corrective action to meet the standard,the appropriate corrective actions are to do all of the following except:

The revenue and expense budgets are often referred to as the __________.

Whenever __________ are sold by a company,they pay out interest payments to the purchaser,and the amount of the sale is shown as a liability on the balance sheet.

Warranties are an example of:

Management and Its History

The Environment: Culture,Ethics,and Social Responsibility

Managing Diversity in a Global Environment

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Managing Change, innovation, and Entrepreneurship

Organizing and Delegating Work

Managing Team Work

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Motivating for High Performance

Leading With Influence

Communication and Information Technology

Operations, Quality, and Productivity

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Exam 14: Managing Control Systems, finances, and People

Rework control is also known as _____________.

Critical success factors are used during what step of the Control Systems Process?

What is the most important part of coaching?

Who of the following is NOT a regular user of the financial statements?

Preventative maintenance is an example of:

Whenever __________ are sold by a company,they pay out dividend payments to the purchaser,and the amount of the sale is shown as owners' equity on the balance sheet.

What is the role of reinforcement in the control systems process?

Venture capital is the term for what businesses use during which of the following activities?

A team working on a project has noticed that one of their members has been working at too slow a pace,so other team members ask what the holdup is.What primary level of control is used in this situation?

Samantha would like to know how much cash was received from operating activities last year.She could easily find this information in the __________.

Self-control,clan control and standing plans are measured in what control frequency?

One of Cynthia's factory employees has been coming to work late on a frequent basis.Cynthia already warned him that she was facing the decision of having to lay him off if this tardiness continued.At which step in the discipline model should Cynthia now be?

Which of the following is not a step in the control systems process?

The Sign Garden purchased a large number amount of photo paper on credit.The amount of the loan that remains to be paid could be found on which financial statement?

The products made by XYZ Corp have all come out the wrong color.What system control needs to be used?

Which of the following is not developed during the master budgeting process?

During the correct or reinforce step of the control systems process,after performance is complete and it is too late to take corrective action to meet the standard,the appropriate corrective actions are to do all of the following except:

The revenue and expense budgets are often referred to as the __________.

Whenever __________ are sold by a company,they pay out interest payments to the purchaser,and the amount of the sale is shown as a liability on the balance sheet.

Warranties are an example of:

Management and Its History

The Environment: Culture,Ethics,and Social Responsibility

Managing Diversity in a Global Environment

Creative Problem Solving and Decision Making

Strategic and Operational Planning

Managing Change, innovation, and Entrepreneurship

Organizing and Delegating Work

Managing Team Work

Human Resources Management

Organizational Behavior: Power, politics, conflict, and Stress

Motivating for High Performance

Leading With Influence

Communication and Information Technology

Operations, Quality, and Productivity

Filters