Exam 11: Managing Individuals and a Diverse Workforce

There has been little direct evidence of racial or ethnic discrimination in the workplace in recent years.

Prime Minister Justin Trudeau adopted the motto "Diversity is Canada's strength." According to a recent census,over 20 percent of the Canadian population are immigrants. He suggested that "Canada has succeeded-culturally,politically,[and] economically-because of our diversity." Which paradigm for managing diversity does the Trudeau government most likely support?

Narrative 11-2 Women working in certain occupational groups at Canada Post were systematically underpaid for nearly 20 years,according to a Supreme Court of Canada ruling in 2011. Women tended to work in clerical roles,whereas men tended to work in postal operations roles (letter carriers,mail handlers,and mail sorters). The Public Service Alliance of Canada argued that the principle of equal pay for equal work wasn't being followed. Canada Post has implemented a Human Resources and Compensation Committee to ensure it complies fully with its myriad accountabilities. Unfortunately,it's not clear that Canada Post has addressed all the inequities within its organization,as another pay equity review,this time involving rural and urban carriers,has launched. -Refer to Narrative 11-2. Which of the following will be implemented with the addition of the Human Resources and Compensation Committee?

Which of the following actions best represents the principle of linking diversity to strategic business goals?

Comment on the nature,sources,pervasiveness,and impact of age discrimination in Canada. Give an example of one situation that you are acquainted with that could be construed as an example of age discrimination. Explain how,if at all,the possible remedies for age discrimination provided in the text could have avoided the situation described in your example.

Recently,the cable television networks have bombarded viewers with a variety of shows based on teams coming in to redecorate homes and gardens in a short time frame. These teams are typically made up of men and women of different ethnic backgrounds,ages,and physical capabilities. What is the term for the way they work so well with one another to accomplish the redecorating goal?

Mentoring programs in companies generally do not help women to advance in their careers.

Which of the following is the glass ceiling most closely associated with?

Howard,the president of a dynamic technology company,wishes to promote a relatively new executive,Patricia,to become the company's vice president. In crisis situations,Patricia remains calm and makes others around her maintain control to overcome whatever problem they are facing. Which Big Five Personality Dimension does Patricia exhibit?

Diversity helps companies to save money by reducing turnover,decreasing absenteeism,and avoiding expensive lawsuits.

List the Big Five Personality Dimensions. How does an understanding of these dimensions benefit managers?

A Canadian firm discovered that some of its team members felt their personal space was being invaded by some of its Brazilian and Egyptian nationals,who were comfortable with more intimate ideas of personal space. Which of the following does the discovery pertain to?

What are the two basic types of diversity training programs?

What is the term for a formal assessment that measures employee and management attitudes,investigates the extent to which people are advantaged or disadvantaged with respect to hiring and promotions,and reviews companies' diversity-related policies and procedures?

What is the general purpose of diversity programs?

Differentiate between surface-level diversity and deep-level diversity,and describe the extent to which different required government and voluntary company programs might address diversity management in each of these areas.

Consider a work environment where (1)each member is empowered to contribute in a way that maximizes the benefits to the organization,customers,and self,and (2)the individuality of each member is respected by not segmenting or polarizing people on the basis of their membership in a particular group. What is the term to describe this work environment?

The first benefit of the learning and effectiveness diversity paradigm is that it values common ground.

What is employment equity and how does it fundamentally differ from diversity?

Which of the following is a paradigm for managing diversity?