Exam 3: Managing the External Environment and Organisational Culture
Exam 1: Managers in the Workplace139 Questions
Exam 2: Management History121 Questions
Exam 3: Managing the External Environment and Organisational Culture140 Questions
Exam 4: Managing in a Global Environment140 Questions
Exam 5: Social Responsibility and Managerial Ethics141 Questions
Exam 6: Managers As Decision Makers143 Questions
Exam 7: Managing Change and Innovation112 Questions
Exam 8: Foundations of Planning120 Questions
Exam 9: Strategic Management88 Questions
Exam 10: Managerial Controls144 Questions
Exam 11: Managing Operations131 Questions
Exam 12: Organisational Structure and Design124 Questions
Exam 13: Managing Teams143 Questions
Exam 14: Managing Human Resources131 Questions
Exam 15: Understanding and Managing Individual Behaviour135 Questions
Exam 16: Managers and Communication129 Questions
Exam 17: Motivating Employees128 Questions
Exam 18: Managers As Leaders119 Questions
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The Election
At the present time, your organisation is faced with many changes.One of these is the election of a new prime minister and party in power.Another concerns new requests from customers for changes to the look of your product design.A third involves changes in the ages and education levels of your customer base.Your customers have also recently expressed a desire to have your product manufactured using a newly-developed, environmentally-friendly type of plastic.
-Refer to The Election (Scenario).The changes in the prime minister and government represent which of the following environmental factors for your organisation?
(Multiple Choice)
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In the textbook, a company's computer hardware and software supplier would NOT be considered a critical stakeholder.
(True/False)
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The symbolic view of managerial impact is useful in explaining the high turnover among senior sports coaches who are considered the 'managers' of their teams.
(True/False)
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The view of managers as omnipotent is consistent with the stereotypical picture of the take-charge business executive who can overcome any obstacle in carrying out the organisation's objectives.
(True/False)
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In a short essay, define 'organisational culture' and discuss the three implications of culture as discussed in the textbook.
(Essay)
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According to the textbook, the ________ environment includes those constituencies that have a direct and immediate impact on managers' decisions and actions, and are directly relevant to the achievement of the organisation's goals.
(Multiple Choice)
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Corporate Takeover (Scenario)
Todd works for Enviro Tech, an environmental consulting firm that has just been purchased by Zerex Ltd, a biomedical research organisation.Based on his early encounters with the new upper management from Zerex, he feels that Enviro is a 'lower-key', 'friendlier' organisation.He is concerned that this company's old culture will be eliminated by the new company and he does not like the prospects.
-Refer to Corporate Takeover (Scenario).Todd is assessing the organisation's ________, the degree to which organisational activities emphasise maintaining the status quo in contrast to growth.
(Multiple Choice)
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In organisations whose culture conveys a basic distrust of employees, managers are more likely to use which of the following leadership styles?
(Multiple Choice)
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________ are any constituencies in the organisation's external environment that are affected by the organisation's decisions and actions.
(Multiple Choice)
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The impact of future population trends, such as birth rates in developing countries, is an example of what general environmental factor for the movie industry?
(Multiple Choice)
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Environmental Constraints (Scenario)
It is safe to say that managers do not have complete control over organisational outcomes; the environment has a significant impact.However, there are different environmental factors that shape a manager's work life.
-Refer to Environmental Constraints (Scenario).An organisation that has many competitors and suppliers would likely be said to have a highly ________ environment.
(Multiple Choice)
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The ________ the stakeholder and the ________ the environment, the more managers can rely on simple scanning and monitoring the environment for trends and forces that may be changing.
(Multiple Choice)
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All of the following are mentioned in the textbook as examples of material symbols EXCEPT ________.
(Multiple Choice)
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In a short essay, list and discuss the four most significant ways in which culture is transmitted to employees.Include specific examples of each to support your answer.
(Essay)
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Interest rates, inflation rates and stock market indexes are all examples of what factor in an organisation's external general environment?
(Multiple Choice)
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Management researchers considering stakeholder relationship management have found that high-performing companies are principally concerned with external stakeholders.
(True/False)
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The current dominant assumption in management theory suggests managers are omnipotent.
(True/False)
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The degree to which work is organised around teams rather than individuals is associated with ________.
(Multiple Choice)
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The Election
At the present time, your organisation is faced with many changes.One of these is the election of a new prime minister and party in power.Another concerns new requests from customers for changes to the look of your product design.A third involves changes in the ages and education levels of your customer base.Your customers have also recently expressed a desire to have your product manufactured using a newly-developed, environmentally-friendly type of plastic.
-Refer to The Election (Scenario).The request to have your product manufactured using new environmentally friendly plastics is most likely to be a response to the ________.
(Multiple Choice)
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A downturn in the contributions from the public to the Salvation Army charity is an example of the impact from what factor in its general environment?
(Multiple Choice)
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