Question 1

Ideally, planning is a top-down function in which top executives establish business plans and tell others to implement them.

Accepted Answer

A) True 
 B)False

Question 2

List and explain each of the six keys to managing for competitive advantage.

Accepted Answer

The six keys to managing for competitive

Question 3

When you view yourself as an employee and expect your employer to tell you what to do and give you pay and benefits, you are acting as a(n)

Accepted Answer

A)  Active contributor in a productive relationship. 
B)  Agent for social capital. 
C)  Passive employee. 
D)  Example of an emotionally intelligent employee. 
E)  Connected team member. 
A)  Active contributor in a productive relationship. 
B)  Agent for social capital. 
C)  Passive employee. 
D)  Example of an emotionally intelligent employee. 
E)  Connected team member.

Question 4

Managers will utilize __________ skills with increasing frequency as they rise within an organization.

Accepted Answer

A)  conceptual and decision 
B)  informational 
C)  technical 
D)  professional 
E)  negotiation 
A)  conceptual and decision 
B)  informational 
C)  technical 
D)  professional 
E)  negotiation

Question 5

A common complaint about leaders, especially those who are newly appointed, is that they lack which of the following?

Accepted Answer

A)  Emotional understanding. 
B)  Empathy. 
C)  The ability to receive feedback from subordinates. 
D)  Decision-making skills. 
E)  Self-control. 
A)  Emotional understanding. 
B)  Empathy. 
C)  The ability to receive feedback from subordinates. 
D)  Decision-making skills. 
E)  Self-control.

Question 6

Leading is defined as coordinating and manipulating human resources to maximize opportunity.

Accepted Answer

A) True 
 B)False

Question 7

When the manager attended the employee's wedding, which of the roles described by Mintzberg was the manager of Puffy Treats performing?

Accepted Answer

A)  Liaison. 
B)  Figurehead. 
C)  Spokesperson. 
D)  Entrepreneur. 
E)  Disturbance handler. 
A)  Liaison. 
B)  Figurehead. 
C)  Spokesperson. 
D)  Entrepreneur. 
E)  Disturbance handler.

Question 8

At which level of management will you find conceptual and decision skills most utilized? Why?

Accepted Answer

Conceptual and decision skills are most

Question 9

In smaller entrepreneurial firms and even in more adaptive larger firms, managers

Accepted Answer

A)  Are no longer utilized. 
B)  Rely more heavily on technical skills. 
C)  Serve as "experts" on whom the entire firm depends. 
D)  Have strategic, tactical, and operational responsibilities. 
E)  Focus on internal operations only. 
A)  Are no longer utilized. 
B)  Rely more heavily on technical skills. 
C)  Serve as "experts" on whom the entire firm depends. 
D)  Have strategic, tactical, and operational responsibilities. 
E)  Focus on internal operations only.

Question 10

Operational managers play a crucial role in an organization because they provide

Accepted Answer

A)  The link between managerial and nonmanagerial personnel. 
B)  Discipline for problem managers. 
C)  The key plans for an organization's success. 
D)  Feedback on top management performance. 
E)  Direction and strategy for the organization. 
A)  The link between managerial and nonmanagerial personnel. 
B)  Discipline for problem managers. 
C)  The key plans for an organization's success. 
D)  Feedback on top management performance. 
E)  Direction and strategy for the organization.

Question 11

Differentiate between the various management levels in an organization.

Accepted Answer

The answer of Differentiate between the various management levels in...

Question 12

Senior executives responsible for the overall management and effectiveness of the organization are called

Accepted Answer

A)  Long-term managers. 
B)  Middle managers. 
C)  Strategic managers. 
D)  Tactical managers. 
E)  Short-run managers. 
A)  Long-term managers. 
B)  Middle managers. 
C)  Strategic managers. 
D)  Tactical managers. 
E)  Short-run managers.

Question 13

Top-level managers focus on

Accepted Answer

A)  Long-term survival of an organization. 
B)  Translating goals and objectives into specific activities. 
C)  Managing frontline managers. 
D)  Supervising nonmanagement employees. 
E)  Initiating new daily activities. 
A)  Long-term survival of an organization. 
B)  Translating goals and objectives into specific activities. 
C)  Managing frontline managers. 
D)  Supervising nonmanagement employees. 
E)  Initiating new daily activities.

Question 14

Sustainability is fundamentally a cost-cutting effort.

Accepted Answer

A) True 
 B)False

Question 15

Social capital is the goodwill stemming from your social relationships.

Accepted Answer

A) True 
 B)False

Question 16

The importance of managerial skills is exemplified by which of the following statements?

Accepted Answer

A)  Obtaining high performance from people in the organization is typically easy because of the natural authority managers have over knowledge workers. 
B)  Upper-level managers heavily use technical skills as they manage supervisory personnel. 
C)  Supervisory-level managers have the most contact with the top-level managers. 
D)  Conceptual and decision skills become less important than technical skills as a manager rises higher in the company. 
E)  Interpersonal skills are important throughout a manager's career, at every level of management. 
A)  Obtaining high performance from people in the organization is typically easy because of the natural authority managers have over knowledge workers. 
B)  Upper-level managers heavily use technical skills as they manage supervisory personnel. 
C)  Supervisory-level managers have the most contact with the top-level managers. 
D)  Conceptual and decision skills become less important than technical skills as a manager rises higher in the company. 
E)  Interpersonal skills are important throughout a manager's career, at every level of management.

Question 17

What should you do to forge a successful, gratifying career? Briefly explain each of the four dimensions that should be considered.

Accepted Answer

To forge a successful, gratifying career

Question 18

Today customers value both the quality of physical goods and the quality of services.

Accepted Answer

A) True 
 B)False

Question 19

The management function known as organizing refers to assembling and coordinating the resources needed to achieve goals.

Accepted Answer

A) True 
 B)False

Question 20

In a competitive context, __________ means giving customers what they want or need, when they want it.

Accepted Answer

A)  service 
B)  quality 
C)  innovation 
D)  speed 
E)  competitiveness 
A)  service 
B)  quality 
C)  innovation 
D)  speed 
E)  competitiveness

Ideally, planning is a top-down function in which top executives establish business plans and tell others to implement them.

List and explain each of the six keys to managing for competitive advantage.

When you view yourself as an employee and expect your employer to tell you what to do and give you pay and benefits, you are acting as a(n)

Managers will utilize __________ skills with increasing frequency as they rise within an organization.

A common complaint about leaders, especially those who are newly appointed, is that they lack which of the following?

Leading is defined as coordinating and manipulating human resources to maximize opportunity.

When the manager attended the employee's wedding, which of the roles described by Mintzberg was the manager of Puffy Treats performing?

At which level of management will you find conceptual and decision skills most utilized? Why?

In smaller entrepreneurial firms and even in more adaptive larger firms, managers

Operational managers play a crucial role in an organization because they provide

Differentiate between the various management levels in an organization.

Senior executives responsible for the overall management and effectiveness of the organization are called

Top-level managers focus on

Sustainability is fundamentally a cost-cutting effort.

Social capital is the goodwill stemming from your social relationships.

The importance of managerial skills is exemplified by which of the following statements?

What should you do to forge a successful, gratifying career? Briefly explain each of the four dimensions that should be considered.

Today customers value both the quality of physical goods and the quality of services.

The management function known as organizing refers to assembling and coordinating the resources needed to achieve goals.

In a competitive context, __________ means giving customers what they want or need, when they want it.

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 1: Managing and Performing

Ideally, planning is a top-down function in which top executives establish business plans and tell others to implement them.

List and explain each of the six keys to managing for competitive advantage.

When you view yourself as an employee and expect your employer to tell you what to do and give you pay and benefits, you are acting as a(n)

Managers will utilize __________ skills with increasing frequency as they rise within an organization.

A common complaint about leaders, especially those who are newly appointed, is that they lack which of the following?

Leading is defined as coordinating and manipulating human resources to maximize opportunity.

When the manager attended the employee's wedding, which of the roles described by Mintzberg was the manager of Puffy Treats performing?

At which level of management will you find conceptual and decision skills most utilized? Why?

In smaller entrepreneurial firms and even in more adaptive larger firms, managers

Operational managers play a crucial role in an organization because they provide

Differentiate between the various management levels in an organization.

Senior executives responsible for the overall management and effectiveness of the organization are called

Top-level managers focus on

Sustainability is fundamentally a cost-cutting effort.

Social capital is the goodwill stemming from your social relationships.

The importance of managerial skills is exemplified by which of the following statements?

What should you do to forge a successful, gratifying career? Briefly explain each of the four dimensions that should be considered.

Today customers value both the quality of physical goods and the quality of services.

The management function known as organizing refers to assembling and coordinating the resources needed to achieve goals.

In a competitive context, __________ means giving customers what they want or need, when they want it.

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters