Exam 7: Product Strategy and New-Product Development

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Luxury cars such as the Chevrolet Corvette are available with tires that enable the driver to continue driving even after the tire has been damaged.This is an example of Corvette using style as a differentiator.

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New-to-the-world products are products that _______.

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The innovation diffusion process __________.

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Market testing can take a long time,and this can result in ________.

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Laggards are people in the adoption process who _________.

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When a company creates a product that extends,enhances,and encourages the customer beyond delivering its core,this concept is called _______.

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Product life cycle (PLC)includes four basic stages: introduction,growth,maturity,and decline.

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Today many tangible products have a component that impacts the customer's satisfaction before and after the purchase.This component that complements the tangible aspects of the product is called __________.

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An important issue for consumers is conformance,which is the product's ability _________.

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Many times customers provide ideas to salespeople,customer service representatives,and other direct customer contact people in the firm.These type of inside people and customers are generally good at generating ideas that are ________.

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The business case analysis stage is important because ________.

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Companies translate the essential benefit into physical,tangible elements known as the _________.

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Time to market is a term that means _________.

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_____ are unique purchases made based on a defining characteristic for the consumer.The characteristic might be a real or perceive product feature such as Apple iPhone's easy user interface.

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Style is very difficult to assess.Firms do not use style often in as much as it is easy to copy.

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Products that start poorly in a product launch __________.

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When new-to-the-world products are better,faster versions of existing products that target,for the most part,existing customers,it is said that these products are ___________.

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When products like cell phones have been aimed as a safety device for working women and moms,one way to find "new" markets is to _________.

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Companies often use features to differentiate themselves from competitors.However,a company must balance the features customers want with __________.

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The essential benefit is the fundamental need met by the product.

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