Exam 11: Managing Project Team

When project managers reduce the intensity of the conflict by smoothing over differences or interjecting humor when dysfunctional conflict arises, they are attempting to _________ the conflict.

Strategies to manage dysfunctional conflict do NOT include _____ the conflict.

The text states that when managers are recruiting project team members, they should be wary of people who know too much about a specific technology.Why is this? Do you agree or disagree? Explain your answer.

Team members can be upset and dissatisfied with conflict, but as long as the disagreement furthers the objectives of the project, then the conflict is functional.

A general guideline for running effective meetings includes starting the meeting on time regardless of whether everyone is present.

A project manager should be wary of people who know too much about a specific technology.

Project managers play a key role in developing high-performance project teams.Which of the following is NOT a contributing factor to this role?

The project manager must quickly establish operational ground rules for how the team will work together.These include planning, tracking, managing change, and relationship decisions.Which of the following is an example of a planning decision?

When reaching a decision during the group decision-making process, the project manager must build a consensus among the group and can do this by all of the following EXCEPT

Project managers should encourage ___________ conflict.

________ occurs when the whole is less than the sum of its parts.

The use of 6:30 A.M.The meetings continued for about two weeks until the project got back on schedule.At that time the project manager announced that the next meeting was canceled, and no further sunrise meetings were ever scheduled. A.M.meetings to get a project back on schedule is an example of ______ reinforcement to motivate project performance. Project managers do not have direct authority over many key people, especially the contractors from the other companies.They do, however, have the freedom to convene meetings at their convenience.A project manager instituted daily "coordination meetings," which were required of all the principals involved, at 6:30

The first step in facilitating group decision making is to

Establishing a team identity is facilitated by

The storming stage of team development is complete when conflicts are resolved and leadership roles are accepted.

Groupthink refers to the tendency of members in highly cohesive groups to lose their critical evaluative capabilities resulting in quick decision making with little consideration of alternatives.

Every project has the same potential to evolve into a high-performance team.

A project vision is an image a project team holds about how the project will look upon completion, how they will work together, and how customers will accept the project.It is important that everyone have the same vision.

Experienced project managers understand the value of having team members ________ for the project as opposed to appointing team members.

When a member of a team sees themselves as a high-performer and able to meet all the needs of the team, this is a characteristic of synergy.