Question 1

Which of the following would LEAST likely cause a conflict in a work group?

Accepted Answer

A)  Group members competing for rewards 
B)  Group members facing uncertain demands 
C)  Group members having similar short-term goals 
D)  Group members having strong differences in values 
A)  Group members competing for rewards 
B)  Group members facing uncertain demands 
C)  Group members having similar short-term goals 
D)  Group members having strong differences in values

Question 2

People most likely get more involved in a leader's vision when _____ are used.

Accepted Answer

A)  lengthy,formal speeches 
B)  PowerPoint presentations 
C)  personal experiences 
D)  current statistics 
A)  lengthy,formal speeches 
B)  PowerPoint presentations 
C)  personal experiences 
D)  current statistics

Question 3

Compromising is most likely the best approach to conflict management when opponents with equal power are committed to mutually exclusive goals.

Accepted Answer

A) True 
 B)False

Question 4

Which conflict resolution strategy is known as a win-lose orientation?

Accepted Answer

A)  Avoidance 
B)  Competition 
C)  Collaboration 
D)  Accommodation 
A)  Avoidance 
B)  Competition 
C)  Collaboration 
D)  Accommodation

Question 5

In general,leaders will be only as effective as the followers and teams they lead.

Accepted Answer

A) True 
 B)False

Question 6

What should a leader most likely do if the model of performance reveals that expectations for compliance are causing performance problems?

Accepted Answer

A)  Provide training opportunities 
B)  Utilize reward power 
C)  Clarify team goals 
D)  Delegate tasks 
A)  Provide training opportunities 
B)  Utilize reward power 
C)  Clarify team goals 
D)  Delegate tasks

Question 7

How can the effective administration of punishment benefit an organization? What are the most likely results of using punishment inappropriately?

Accepted Answer

The research evidence shows that punishm

Question 8

Which statement is most likely true of capabilities?

Accepted Answer

A)  Skills are synonymous with raw talent. 
B)  Abilities are difficult to change with training. 
C)  Intelligence and creativity are considered skills. 
D)  The two components of capabilities are talent and motivation. 
A)  Skills are synonymous with raw talent. 
B)  Abilities are difficult to change with training. 
C)  Intelligence and creativity are considered skills. 
D)  The two components of capabilities are talent and motivation.

Question 9

The majority of work performed by executive teams requires that all team members be present.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is most likely a true statement about negotiation?

Accepted Answer

A)  Negotiators should separate the people from the problem. 
B)  Win-win negotiation is always the best technique. 
C)  Negotiation generally involves only two people. 
D)  Negotiators benefit from embracing their fears. 
A)  Negotiators should separate the people from the problem. 
B)  Win-win negotiation is always the best technique. 
C)  Negotiation generally involves only two people. 
D)  Negotiators benefit from embracing their fears.

Question 11

In the performance model,opportunities would most likely refer to:

Accepted Answer

A)  financial resources. 
B)  inadequate training. 
C)  performance standards. 
D)  ineffective punishments. 
A)  financial resources. 
B)  inadequate training. 
C)  performance standards. 
D)  ineffective punishments.

Question 12

The accommodation approach to managing conflict involves giving in to someone else's concerns without making any effort to accomplish one's own ends.

Accepted Answer

A) True 
 B)False

Question 13

Correctly administered punishment does not cause emotional side effects.

Accepted Answer

A) True 
 B)False

Question 14

In terms of the model of performance,the two components that make up capabilities are training and goal setting.

Accepted Answer

A) True 
 B)False

Question 15

Properly administered punishment most likely:

Accepted Answer

A)  is highly unethical. 
B)  suppresses undesirable behavior. 
C)  is handled in a public or group setting. 
D)  causes undesirable emotional side effects. 
A)  is highly unethical. 
B)  suppresses undesirable behavior. 
C)  is handled in a public or group setting. 
D)  causes undesirable emotional side effects.

Question 16

Modern researchers have determined that conflict always has a negative effect on the team.

Accepted Answer

A) True 
 B)False

Question 17

Describe at least three situations in which reaching a compromise is the best conflict management approach to use.

Accepted Answer

Compromising is the best conflict manage

Question 18

Which equation represents the model of performance?

Accepted Answer

A)  Expectations = f (Performance × Capabilities × Opportunities × Motivation) 
B)  Performance = f (Expectations × Capabilities × Opportunities × Motivation) 
C)  Capabilities = f (Expectations × Performance × Opportunities × Motivation) 
D)  Performance = f (Expectations × Capabilities × Programs × Rewards) 
A)  Expectations = f (Performance × Capabilities × Opportunities × Motivation) 
B)  Performance = f (Expectations × Capabilities × Opportunities × Motivation) 
C)  Capabilities = f (Expectations × Performance × Opportunities × Motivation) 
D)  Performance = f (Expectations × Capabilities × Programs × Rewards)

Question 19

When a leader wants to allow subordinates to learn from their mistakes,then compromising is the best conflict management approach.

Accepted Answer

A) True 
 B)False

Question 20

Briefly define conflict,and provide several potential causes of conflict in the organization.

Accepted Answer

Conflict occurs when opposing parties ha

Which of the following would LEAST likely cause a conflict in a work group?

People most likely get more involved in a leader's vision when _____ are used.

Compromising is most likely the best approach to conflict management when opponents with equal power are committed to mutually exclusive goals.

Which conflict resolution strategy is known as a win-lose orientation?

In general,leaders will be only as effective as the followers and teams they lead.

What should a leader most likely do if the model of performance reveals that expectations for compliance are causing performance problems?

How can the effective administration of punishment benefit an organization? What are the most likely results of using punishment inappropriately?

Which statement is most likely true of capabilities?

The majority of work performed by executive teams requires that all team members be present.

Which of the following is most likely a true statement about negotiation?

In the performance model,opportunities would most likely refer to:

The accommodation approach to managing conflict involves giving in to someone else's concerns without making any effort to accomplish one's own ends.

Correctly administered punishment does not cause emotional side effects.

In terms of the model of performance,the two components that make up capabilities are training and goal setting.

Properly administered punishment most likely:

Modern researchers have determined that conflict always has a negative effect on the team.

Describe at least three situations in which reaching a compromise is the best conflict management approach to use.

Which equation represents the model of performance?

When a leader wants to allow subordinates to learn from their mistakes,then compromising is the best conflict management approach.

Briefly define conflict,and provide several potential causes of conflict in the organization.

What Do We Mean by Leadership

Leader Development

Skills for Developing Yourself As a Leader

Power and Influence

Values, Ethics, and Character

Leadership Attributes

Leadership Behavior

Skills for Building Personal Credibility and Influencing Others

Motivation, Satisfaction, and Performance

Groups, Teams, and Their Leadership

Skills for Developing Others

The Situation

Contingency Theories of Leadership

Leadership and Change

The Dark Side of Leadership

Filters

Exam 16: Skills for Optimizing Leadership As Situations Change

Which of the following would LEAST likely cause a conflict in a work group?

People most likely get more involved in a leader's vision when _____ are used.

Compromising is most likely the best approach to conflict management when opponents with equal power are committed to mutually exclusive goals.

Which conflict resolution strategy is known as a win-lose orientation?

In general,leaders will be only as effective as the followers and teams they lead.

What should a leader most likely do if the model of performance reveals that expectations for compliance are causing performance problems?

How can the effective administration of punishment benefit an organization? What are the most likely results of using punishment inappropriately?

Which statement is most likely true of capabilities?

The majority of work performed by executive teams requires that all team members be present.

Which of the following is most likely a true statement about negotiation?

In the performance model,opportunities would most likely refer to:

The accommodation approach to managing conflict involves giving in to someone else's concerns without making any effort to accomplish one's own ends.

Correctly administered punishment does not cause emotional side effects.

In terms of the model of performance,the two components that make up capabilities are training and goal setting.

Properly administered punishment most likely:

Modern researchers have determined that conflict always has a negative effect on the team.

Describe at least three situations in which reaching a compromise is the best conflict management approach to use.

Which equation represents the model of performance?

When a leader wants to allow subordinates to learn from their mistakes,then compromising is the best conflict management approach.

Briefly define conflict,and provide several potential causes of conflict in the organization.

What Do We Mean by Leadership

Leader Development

Skills for Developing Yourself As a Leader

Power and Influence

Values, Ethics, and Character

Leadership Attributes

Leadership Behavior

Skills for Building Personal Credibility and Influencing Others

Motivation, Satisfaction, and Performance

Groups, Teams, and Their Leadership

Skills for Developing Others

The Situation

Contingency Theories of Leadership

Leadership and Change

The Dark Side of Leadership

Filters