Exam 16: Organizational Goals and Structures

Organizations that rely heavily on __________ may expect the following tendencies to emerge over time: an emphasis on quality from a technical standpoint,rigidity to change,and difficulty in coordinating the actions of different functional areas.

The __________ type of bureaucracy emphasizes vertical specialization and control with impersonal coordination and a heavy reliance on standardization,formalization,rules,policies,and procedures.

The major advantages of the __________ pattern are its flexibility in meeting external demands,spotting external changes,integrating specialized individuals deep within the organization,and focusing on the delivery of specific products to specific customers.

Vertical specialization is a hierarchical division of labor that distributes formal authority and establishes where and how critical decisions are made.

Grouping individuals by skill,knowledge,and actions yields a pattern of __________.

Standardization is the degree to which the range of allowable actions in a job or series of jobs is limited so that actions are performed in a uniform manner.

Internal staff units assist line units,but the focus of their actions is on linking the firm to the environment and buffering internal operations.

An important distinction between line and staff units concerns the amount and types of contacts each maintains with outsiders to the organization.

Most modern organizations use output controls as part of an overall method of managing by exception.

Examples of __________ goals include growth,productivity,stability,harmony,flexibility,prestige,and human resource maintenance.

Process controls are controls that attempt to specify the manner in which tasks are accomplished.

Define societal goals,output goals,and systems goals.How is strategy linked to societal,output,and systems goals? Suggested

Suppose a pharmaceutical company publishes the following statement for the benefit of its stakeholders: "We intend to be the world leader in developing and delivering important,cost-effective therapeutics,based on advances in cellular and molecular biology." This statement is an example of a company's __________.

Organizations that can more effectively translate the positive character of their societal contribution into a favorable image have a disadvantage relative to firms that neglect the societal sense of purpose.

One of the foremost trends in management involves using information technology to streamline operations and reduce staff in order to lower costs and raise productivity.

Divisional departmentation is often used to meet diverse external threats and opportunities.

A matrix structure has the disadvantages of being very expensive,losing unity of command,causing overlapping managerial authority and responsibilities,and being difficult to explain to employees.

The formal structure outlines the planned configuration of positions,job duties,and the lines of authority among different parts of the organization.

__________ are diagrams that depict the formal structures of organizations.

The number of individuals reporting to a supervisor is called the chain of command