Question 1

Candidates who ask an interviewer questions are viewed negatively by the interviewer in most situations.

Accepted Answer

A) True 
 B)False

Question 2

The Web serves as a tool for many firms who need to save money when conducting selection interviews.

Accepted Answer

A) True 
 B)False

Question 3

What is the first step in conducting an effective interview?

Accepted Answer

A)  studying the job description 
B)  developing relevant questions 
C)  establishing rapport with candidates 
D)  asking technical questions 
E)  developing a rating scale 
A)  studying the job description 
B)  developing relevant questions 
C)  establishing rapport with candidates 
D)  asking technical questions 
E)  developing a rating scale

Question 4

Studies suggest that interviewers tend to evaluate applicants less favorably in telephone interviews than in face-to-face interviews.

Accepted Answer

A) True 
 B)False

Question 5

Marion Franklin is the CEO of a local real estate company,Action Realty.The community has seen an increase in population over the last two years,and new neighborhoods are being built as a result.Marion's staff of realtors is very busy,and Marion needs to hire a new agent.Although Marion has hired agents in the past,they have not always turned out to be as successful as she had hoped.Marion is considering using the streamlined interview process to hire a new real estate agent. 
-Which of the following supports the argument that Marion should use the streamlined interview process to hire an agent for her company?

Accepted Answer

A)  Downturns in the housing market have led Action Realty's competitors to downsize their staff rather than hire new employees. 
B)  Marion likes applicants to evaluate themselves and to describe their goals and aspirations. 
C)  Marion is viewed as a concerned and fair employer by the real estate agents at Action Realty. 
D)  Action Realty needs an agent with the personality, motivation, and experience to be successful in a competitive industry. 
E)  Most real estate agents at Action Realty were hired through a nondirective interview with Marion. 
A)  Downturns in the housing market have led Action Realty's competitors to downsize their staff rather than hire new employees. 
B)  Marion likes applicants to evaluate themselves and to describe their goals and aspirations. 
C)  Marion is viewed as a concerned and fair employer by the real estate agents at Action Realty. 
D)  Action Realty needs an agent with the personality, motivation, and experience to be successful in a competitive industry. 
E)  Most real estate agents at Action Realty were hired through a nondirective interview with Marion.

Question 6

Interviewers tend to rate candidates who promote themselves and use impression management tactics more poorly on candidate-job fit.

Accepted Answer

A) True 
 B)False

Question 7

In a ________ interview,a panel questions several candidates simultaneously.

Accepted Answer

A)  formal 
B)  reliable 
C)  topical 
D)  panel 
E)  mass 
A)  formal 
B)  reliable 
C)  topical 
D)  panel 
E)  mass

Question 8

Which of the following statements is representative of what might be asked in a situational interview?

Accepted Answer

A)  "Tell me about a time you showed leadership in a difficult situation." 
B)  "How have you handled ethical dilemmas in the past?" 
C)  "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?" 
D)  "Can you think of a time when you were especially proud of your management skills? Tell me about that." 
E)  "In this position, you are responsible for hiring and firing subordinates. Have you ever fired anyone before? Describe how you handled the situation." 
A)  "Tell me about a time you showed leadership in a difficult situation." 
B)  "How have you handled ethical dilemmas in the past?" 
C)  "Suppose you were confronted with an angry customer who threatened to sue the company. What would you do?" 
D)  "Can you think of a time when you were especially proud of your management skills? Tell me about that." 
E)  "In this position, you are responsible for hiring and firing subordinates. Have you ever fired anyone before? Describe how you handled the situation."

Question 9

Which of the following questions would most likely be asked during a stress interview?

Accepted Answer

A)  "I see that you switched colleges four times before finally earning your degree. I think that reflects an inability to make good decisions and remain focused. What do you think?" 
B)  "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?" 
C)  "Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much does Mike have and how much does Todd have?" 
D)  "Why are you leaving your current position and changing careers?" 
E)  "Which courses did you find the most challenging in graduate school?" 
A)  "I see that you switched colleges four times before finally earning your degree. I think that reflects an inability to make good decisions and remain focused. What do you think?" 
B)  "Can you tell me about a time in the past when you used leadership skills to handle a difficult situation?" 
C)  "Mike and Todd have $21 between them. Mike has $20 more than Todd has. How much does Mike have and how much does Todd have?" 
D)  "Why are you leaving your current position and changing careers?" 
E)  "Which courses did you find the most challenging in graduate school?"

Question 10

What type of interview would most likely include the following statement? "Imagine that you have just been assigned the task of winning the business of our competition's biggest client.How would you proceed?"

Accepted Answer

A)  job-related 
B)  behavioral 
C)  stress 
D)  puzzle 
E)  situational 
A)  job-related 
B)  behavioral 
C)  stress 
D)  puzzle 
E)  situational

Question 11

Interviews can be made more effective if the interviewer studies the job description and uses a standardized interview form.

Accepted Answer

A) True 
 B)False

Question 12

Managers who prepare for an interview using the streamlined interview process should focus on all of the following factors about a candidate EXCEPT ________.

Accepted Answer

A)  personality 
B)  age and skills 
C)  motivation 
D)  intellectual capacity 
E)  knowledge and experience 
A)  personality 
B)  age and skills 
C)  motivation 
D)  intellectual capacity 
E)  knowledge and experience

Question 13

According to the streamlined interview process,what are the four specific factors that should be probed in an interview? List the four factors and explain each one.

Accepted Answer

The four factors are intellectual,motiva

Question 14

Exit interviews follow a performance appraisal and focus on a discussion of the employee's rating and possible remedial actions.

Accepted Answer

A) True 
 B)False

Question 15

In a stress interview,the interviewer seeks to make the applicant uncomfortable with rude questions.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following refers to an error of judgment on the part of the interviewer due to interviewing one or more very good or very bad candidates just before the interview in question?

Accepted Answer

A)  context error 
B)  contrast error 
C)  order error 
D)  recency error 
E)  primacy error 
A)  context error 
B)  contrast error 
C)  order error 
D)  recency error 
E)  primacy error

Question 17

A structured behavioral interview contains a series of hypothetical job-oriented questions with predetermined answers that interviewers ask of all applicants for the job.

Accepted Answer

A) True 
 B)False

Question 18

What is the second step in the procedure for developing a guide for a structured situational interview?

Accepted Answer

A)  rate the job's main duties 
B)  create interview questions 
C)  conduct applicant interviews 
D)  create benchmark answers 
E)  appoint the interview panel 
A)  rate the job's main duties 
B)  create interview questions 
C)  conduct applicant interviews 
D)  create benchmark answers 
E)  appoint the interview panel

Question 19

A series of job-relevant questions with predetermined answers that interviewers ask of all applicants for a job is known as a ________.

Accepted Answer

A)  directive behavioral interview 
B)  nondirective situational interview 
C)  structured behavioral interview 
D)  nondirective behavioral interview 
E)  structured situational interview 
A)  directive behavioral interview 
B)  nondirective situational interview 
C)  structured behavioral interview 
D)  nondirective behavioral interview 
E)  structured situational interview

Question 20

Managers using the streamlined interview process should first ________.

Accepted Answer

A)  ask questions about significant areas in a candidate's life 
B)  devise a plan for the interview 
C)  probe specific factors during the interview 
D)  prepare for the interview 
E)  match the candidate to the job 
A)  ask questions about significant areas in a candidate's life 
B)  devise a plan for the interview 
C)  probe specific factors during the interview 
D)  prepare for the interview 
E)  match the candidate to the job

Candidates who ask an interviewer questions are viewed negatively by the interviewer in most situations.

The Web serves as a tool for many firms who need to save money when conducting selection interviews.

What is the first step in conducting an effective interview?

Studies suggest that interviewers tend to evaluate applicants less favorably in telephone interviews than in face-to-face interviews.

Interviewers tend to rate candidates who promote themselves and use impression management tactics more poorly on candidate-job fit.

In a ________ interview,a panel questions several candidates simultaneously.

Which of the following statements is representative of what might be asked in a situational interview?

Which of the following questions would most likely be asked during a stress interview?

What type of interview would most likely include the following statement? "Imagine that you have just been assigned the task of winning the business of our competition's biggest client.How would you proceed?"

Interviews can be made more effective if the interviewer studies the job description and uses a standardized interview form.

Managers who prepare for an interview using the streamlined interview process should focus on all of the following factors about a candidate EXCEPT ________.

According to the streamlined interview process,what are the four specific factors that should be probed in an interview? List the four factors and explain each one.

Exit interviews follow a performance appraisal and focus on a discussion of the employee's rating and possible remedial actions.

In a stress interview,the interviewer seeks to make the applicant uncomfortable with rude questions.

Which of the following refers to an error of judgment on the part of the interviewer due to interviewing one or more very good or very bad candidates just before the interview in question?

A structured behavioral interview contains a series of hypothetical job-oriented questions with predetermined answers that interviewers ask of all applicants for the job.

What is the second step in the procedure for developing a guide for a structured situational interview?

A series of job-relevant questions with predetermined answers that interviewers ask of all applicants for a job is known as a ________.

Managers using the streamlined interview process should first ________.

Introduction to Human Resource Management

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 7: Interviewing Candidates

Candidates who ask an interviewer questions are viewed negatively by the interviewer in most situations.

The Web serves as a tool for many firms who need to save money when conducting selection interviews.

What is the first step in conducting an effective interview?

Studies suggest that interviewers tend to evaluate applicants less favorably in telephone interviews than in face-to-face interviews.

Interviewers tend to rate candidates who promote themselves and use impression management tactics more poorly on candidate-job fit.

In a ________ interview,a panel questions several candidates simultaneously.

Which of the following statements is representative of what might be asked in a situational interview?

Which of the following questions would most likely be asked during a stress interview?

What type of interview would most likely include the following statement? "Imagine that you have just been assigned the task of winning the business of our competition's biggest client.How would you proceed?"

Interviews can be made more effective if the interviewer studies the job description and uses a standardized interview form.

Managers who prepare for an interview using the streamlined interview process should focus on all of the following factors about a candidate EXCEPT ________.

According to the streamlined interview process,what are the four specific factors that should be probed in an interview? List the four factors and explain each one.

Exit interviews follow a performance appraisal and focus on a discussion of the employee's rating and possible remedial actions.

In a stress interview,the interviewer seeks to make the applicant uncomfortable with rude questions.

Which of the following refers to an error of judgment on the part of the interviewer due to interviewing one or more very good or very bad candidates just before the interview in question?

A structured behavioral interview contains a series of hypothetical job-oriented questions with predetermined answers that interviewers ask of all applicants for the job.

What is the second step in the procedure for developing a guide for a structured situational interview?

A series of job-relevant questions with predetermined answers that interviewers ask of all applicants for a job is known as a ________.

Managers using the streamlined interview process should first ________.

Introduction to Human Resource Management

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters