Question 1

The interview is the most widely used personnel selection procedure.

Accepted Answer

A) True 
 B)False

Question 2

Structured situational interviews contain situational questions,job knowledge questions,and willingness questions but not behavioral questions.

Accepted Answer

A) True 
 B)False

Question 3

All structured interviews specify acceptable answers for each question.

Accepted Answer

A) True 
 B)False

Question 4

In a brief essay,discuss what actions both interviewers and interviewees can take to ensure that an interview is beneficial to both parties.

Accepted Answer

Interviewers should structure the interv

Question 5

Kevin is interviewing for a position as a public relations specialist in a communications firm.He first meets with the HR manager.Afterwards,he meets with the department manager.Finally,he meets with the company president.Kevin is most likely experiencing a ________ interview.

Accepted Answer

A)  board 
B)  panel 
C)  serial 
D)  mass 
E)  team 
A)  board 
B)  panel 
C)  serial 
D)  mass 
E)  team

Question 6

In a stress interview,the interviewer ________.

Accepted Answer

A)  provides an applicant with a task to complete in a set amount of time 
B)  tries to make the applicant uncomfortable in order to spot sensitivity 
C)  gives a word problem to see how the candidate thinks under pressure 
D)  describes a hypothetical situation to assess how the applicant responds 
E)  tries to assess an applicant's motivation and conscientiousness 
A)  provides an applicant with a task to complete in a set amount of time 
B)  tries to make the applicant uncomfortable in order to spot sensitivity 
C)  gives a word problem to see how the candidate thinks under pressure 
D)  describes a hypothetical situation to assess how the applicant responds 
E)  tries to assess an applicant's motivation and conscientiousness

Question 7

Which of the following is the primary disadvantage of using structured interviews during the employee selection process?

Accepted Answer

A)  higher potential for bias 
B)  limited validity and reliability 
C)  inconsistency across candidates 
D)  reduced ability to withstand legal challenge 
E)  reduced opportunities for asking follow-up questions 
A)  higher potential for bias 
B)  limited validity and reliability 
C)  inconsistency across candidates 
D)  reduced ability to withstand legal challenge 
E)  reduced opportunities for asking follow-up questions

Question 8

An employer can most likely increase the reliability of a panel interview by ________.

Accepted Answer

A)  using an unstructured interview format 
B)  asking all candidates different puzzle questions 
C)  interviewing multiple candidates simultaneously 
D)  providing interviewers with scoring sheets and sample answers 
E)  requiring candidates to participate in work sampling techniques 
A)  using an unstructured interview format 
B)  asking all candidates different puzzle questions 
C)  interviewing multiple candidates simultaneously 
D)  providing interviewers with scoring sheets and sample answers 
E)  requiring candidates to participate in work sampling techniques

Question 9

Because EEOC testers are not really seeking employment,they do not have legal standing in court to charge unlawful discriminatory hiring practices.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following refers to a procedure designed to obtain information from a person through oral responses to oral inquiries?

Accepted Answer

A)  work sample simulation 
B)  writing test 
C)  interview 
D)  reference check 
E)  arbitration 
A)  work sample simulation 
B)  writing test 
C)  interview 
D)  reference check 
E)  arbitration

Question 11

George Reyes has recently been hired as the vice president of marketing at Great Toys,a mid-size firm that specializes in classic wooden toys.The CEO of Great Toys wants to expand the firm's presence in the toy market,which is highly competitive.As a result,the marketing department's budget has been significantly increased.George plans to use some of the additional funds to hire a new media planner.George is considering the idea of conducting a structured situational interview in the hiring process. 
-Which of the following most likely undermines the argument that George should use a structured situational interview to hire a media planner?

Accepted Answer

A)  The HR department prefers handling job evaluations without the assistance of managers. 
B)  George and the HR manager lack the time required to participate in a lengthy interview process. 
C)  George worked as a media planner at another firm and is familiar with the tasks involved in the job. 
D)  Great Toys has used headhunters in the past to fill executive-level positions at the firm. 
E)  Previous media planners at Great Toys have been hired through the streamlined interview process. 
A)  The HR department prefers handling job evaluations without the assistance of managers. 
B)  George and the HR manager lack the time required to participate in a lengthy interview process. 
C)  George worked as a media planner at another firm and is familiar with the tasks involved in the job. 
D)  Great Toys has used headhunters in the past to fill executive-level positions at the firm. 
E)  Previous media planners at Great Toys have been hired through the streamlined interview process.

Question 12

According to the streamlined interview process,a(n)________ is a useful tool for guiding the flow of an interview.

Accepted Answer

A)  organizational chart 
B)  benchmark metric 
C)  expectancy chart 
D)  scatter plot 
E)  chronological plan 
A)  organizational chart 
B)  benchmark metric 
C)  expectancy chart 
D)  scatter plot 
E)  chronological plan

Question 13

Interview questions designed to assess the complexity of tasks the candidate has performed are focused on which of the following factors?

Accepted Answer

A)  motivation 
B)  intellectual 
C)  personality 
D)  knowledge 
E)  experience 
A)  motivation 
B)  intellectual 
C)  personality 
D)  knowledge 
E)  experience

Question 14

Which of the following is recommended advice for conducting an effective interview?

Accepted Answer

A)  ask questions that can be answered yes or no 
B)  telegraph the desired answer to the candidate 
C)  allow the candidate to control the interview 
D)  ask the candidate for specific examples 
E)  ask the candidate about work-related injuries 
A)  ask questions that can be answered yes or no 
B)  telegraph the desired answer to the candidate 
C)  allow the candidate to control the interview 
D)  ask the candidate for specific examples 
E)  ask the candidate about work-related injuries

Question 15

Which of the following is an advantage of using a nondirective format when interviewing job candidates?

Accepted Answer

A)  provides benefits information 
B)  allows candidates to ask questions 
C)  uses a manager's time more effectively 
D)  pursues points of interest as they develop 
E)  scores and compares candidates with consistency 
A)  provides benefits information 
B)  allows candidates to ask questions 
C)  uses a manager's time more effectively 
D)  pursues points of interest as they develop 
E)  scores and compares candidates with consistency

Question 16

Consider the question: "Can you provide an example of a specific instance where you provided leadership in a difficult situation?" What type of question is this?

Accepted Answer

A)  background question 
B)  behavioral question 
C)  situational question 
D)  job knowledge question 
E)  descriptive question 
A)  background question 
B)  behavioral question 
C)  situational question 
D)  job knowledge question 
E)  descriptive question

Question 17

In order to conduct an effective interview,interviewers should NOT ask job candidates about their ________.

Accepted Answer

A)  knowledge 
B)  job skills 
C)  lifelong goals 
D)  willingness 
E)  motivation 
A)  knowledge 
B)  job skills 
C)  lifelong goals 
D)  willingness 
E)  motivation

Question 18

Marion Franklin is the CEO of a local real estate company,Action Realty.The community has seen an increase in population over the last two years,and new neighborhoods are being built as a result.Marion's staff of realtors is very busy,and Marion needs to hire a new agent.Although Marion has hired agents in the past,they have not always turned out to be as successful as she had hoped.Marion is considering using the streamlined interview process to hire a new real estate agent. 
-Which of the following questions would be relevant for Marion to ask if she wants an employee with extensive knowledge in real estate?

Accepted Answer

A)  What did you enjoy most about your last job at a commercial real estate firm? 
B)  How do you handle sellers who believe their home is more valuable than it really is? 
C)  What are the loan options you would suggest for first-time home buyers? 
D)  What is the most frustrating aspect of being a realtor? 
E)  What motivated you to become a real estate agent? 
A)  What did you enjoy most about your last job at a commercial real estate firm? 
B)  How do you handle sellers who believe their home is more valuable than it really is? 
C)  What are the loan options you would suggest for first-time home buyers? 
D)  What is the most frustrating aspect of being a realtor? 
E)  What motivated you to become a real estate agent?

Question 19

The primary advantage of computer-aided interviews is the ability to ________.

Accepted Answer

A)  identify personality traits appropriate for the industry 
B)  reduce time spent with unacceptable candidates 
C)  ask follow-up questions due to system flexibility 
D)  form benchmarks for current firm employees 
E)  assess a candidate's physical and motor skills 
A)  identify personality traits appropriate for the industry 
B)  reduce time spent with unacceptable candidates 
C)  ask follow-up questions due to system flexibility 
D)  form benchmarks for current firm employees 
E)  assess a candidate's physical and motor skills

Question 20

What is the second step of the streamlined interview process?

Accepted Answer

A)  writing a job description 
B)  conducting the interview 
C)  conducting a job analysis 
D)  developing interview questions 
E)  matching the candidate to the job 
A)  writing a job description 
B)  conducting the interview 
C)  conducting a job analysis 
D)  developing interview questions 
E)  matching the candidate to the job

The interview is the most widely used personnel selection procedure.

Structured situational interviews contain situational questions,job knowledge questions,and willingness questions but not behavioral questions.

All structured interviews specify acceptable answers for each question.

In a brief essay,discuss what actions both interviewers and interviewees can take to ensure that an interview is beneficial to both parties.

Kevin is interviewing for a position as a public relations specialist in a communications firm.He first meets with the HR manager.Afterwards,he meets with the department manager.Finally,he meets with the company president.Kevin is most likely experiencing a ________ interview.

In a stress interview,the interviewer ________.

Which of the following is the primary disadvantage of using structured interviews during the employee selection process?

An employer can most likely increase the reliability of a panel interview by ________.

Because EEOC testers are not really seeking employment,they do not have legal standing in court to charge unlawful discriminatory hiring practices.

Which of the following refers to a procedure designed to obtain information from a person through oral responses to oral inquiries?

According to the streamlined interview process,a(n)________ is a useful tool for guiding the flow of an interview.

Interview questions designed to assess the complexity of tasks the candidate has performed are focused on which of the following factors?

Which of the following is recommended advice for conducting an effective interview?

Which of the following is an advantage of using a nondirective format when interviewing job candidates?

Consider the question: "Can you provide an example of a specific instance where you provided leadership in a difficult situation?" What type of question is this?

In order to conduct an effective interview,interviewers should NOT ask job candidates about their ________.

The primary advantage of computer-aided interviews is the ability to ________.

What is the second step of the streamlined interview process?

Introduction to Human Resource Management

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 7: Interviewing Candidates

The interview is the most widely used personnel selection procedure.

Structured situational interviews contain situational questions,job knowledge questions,and willingness questions but not behavioral questions.

All structured interviews specify acceptable answers for each question.

In a brief essay,discuss what actions both interviewers and interviewees can take to ensure that an interview is beneficial to both parties.

Kevin is interviewing for a position as a public relations specialist in a communications firm.He first meets with the HR manager.Afterwards,he meets with the department manager.Finally,he meets with the company president.Kevin is most likely experiencing a ________ interview.

In a stress interview,the interviewer ________.

Which of the following is the primary disadvantage of using structured interviews during the employee selection process?

An employer can most likely increase the reliability of a panel interview by ________.

Because EEOC testers are not really seeking employment,they do not have legal standing in court to charge unlawful discriminatory hiring practices.

Which of the following refers to a procedure designed to obtain information from a person through oral responses to oral inquiries?

According to the streamlined interview process,a(n)________ is a useful tool for guiding the flow of an interview.

Interview questions designed to assess the complexity of tasks the candidate has performed are focused on which of the following factors?

Which of the following is recommended advice for conducting an effective interview?

Which of the following is an advantage of using a nondirective format when interviewing job candidates?

Consider the question: "Can you provide an example of a specific instance where you provided leadership in a difficult situation?" What type of question is this?

In order to conduct an effective interview,interviewers should NOT ask job candidates about their ________.

The primary advantage of computer-aided interviews is the ability to ________.

What is the second step of the streamlined interview process?

Introduction to Human Resource Management

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters