Exam 10: Managing Demand and Forecasting
Exam 1: Creating Customer Value Through Operations92 Questions
Exam 2: Supply Chain Management100 Questions
Exam 3: Process Configuration114 Questions
Exam 4: Capacity101 Questions
Exam 5: Inventory Management152 Questions
Exam 6: Quality and Process Improvement197 Questions
Exam 7: Lean Systems158 Questions
Exam 8: Managing Projects152 Questions
Exam 9: Location and Layout197 Questions
Exam 10: Managing Demand and Forecasting139 Questions
Exam 11: Operations Planning and Scheduling123 Questions
Exam 12: Resource Planning151 Questions
Exam 13: Waiting Lines93 Questions
Exam 14: Decision Making73 Questions
Exam 15: Financial Analysis41 Questions
Exam 16: Work Measurement97 Questions
Exam 17: Learning Curve Analysis44 Questions
Exam 18: Computer-Integrated Manufacturing53 Questions
Exam 19: Acceptance Sampling Plans71 Questions
Exam 20: Simulation36 Questions
Exam 21: Special Inventory Models32 Questions
Exam 22: Linear Programming47 Questions
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When a trend is present,exponential smoothing always will be below or above the actual demand.
(True/False)
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Table 10.7
-Use the information in Table 10.7.The forecast for month 4 is

(Multiple Choice)
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Forecasting analysts try to minimize the effects of biased and random errors when determining a forecasting method.
(True/False)
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________ is the process of adjusting price at the right time for different customer segments to maximize revenues generated from existing supply capacity.
(Essay)
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Executive opinion is a forecasting method in which the opinion,experience,and technical knowledge of one or more managers are summarized to arrive at a single forecast.
(True/False)
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Table 10.9
-Use the information in Table 10.9.What is the mean absolute percent error for the data?

(Multiple Choice)
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The multiplicative seasonal method is most appropriate when the
(Multiple Choice)
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________ is a weighted moving average time-series method that gives recent demands more weight than earlier demands.
(Essay)
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________ methods of forecasting translate the opinions of management,experts,consumers,or sales force into quantitative estimates.
(Essay)
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Which one of the following is an example of causal forecasting technique?
(Multiple Choice)
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A(n)________ is a measure that indicates whether a method of forecasting is accurately predicting actual changes in demand.
(Essay)
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Table 10.2
The manager of a pizza shop must forecast weekly demand for special pizzas
so that he can order pizza shells weekly.Recent demand has been:
-Use the information from Table 10.2.Using a four-week moving average,what is the forecast for week 7?

(Multiple Choice)
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The mean forecast error (MFE)will approach one,if there is no bias in the forecasting model.
(True/False)
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Forecasts will always be below or above the actual demand where a trend is present,unless exponential smoothing with two components is applied.
(True/False)
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Which one of the following statements about forecasting is FALSE?
(Multiple Choice)
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Forecast error is simply the difference between the forecast and actual demand.
(True/False)
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The ________ is a process of gaining consensus from a group of experts while maintaining their anonymity.
(Essay)
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Using sales force estimates for forecasting has the advantage that
(Multiple Choice)
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