Question 1

The ________ effect is an invisible barrier limiting career advancement of women and minorities.

Accepted Answer

A) ecological fallacy 
B) masculinity-femininity 
C) job migration 
D) nationalization 
E) glass ceiling 
A) ecological fallacy 
B) masculinity-femininity 
C) job migration 
D) nationalization 
E) glass ceiling E

Question 2

Performance effectiveness is defined as the quantity and quality of outputs relative to the cost of inputs.

Accepted Answer

A) True 
 B)False  False

Question 3

The productivity of a company is neither efficient nor effective when its:

Accepted Answer

A) goals are not achieved and resources are wasted. 
B) goals are achieved and resources are not wasted. 
C) goals are achieved but resources are wasted. 
D) performance effectiveness is high. 
E) goals are not achieved but resources are not wasted. 
A) goals are not achieved and resources are wasted. 
B) goals are achieved and resources are not wasted. 
C) goals are achieved but resources are wasted. 
D) performance effectiveness is high. 
E) goals are not achieved but resources are not wasted. A

Question 4

Middle managers are in charge of overseeing the overall operations of the organization.

Accepted Answer

A) True 
 B)False

Question 5

Commitment represents your talents or job-relevant capabilities.

Accepted Answer

A) True 
 B)False

Question 6

According to Mintzberg,a manager's informational roles involve that of an)________.

Accepted Answer

A) leader 
B) disturbance handler 
C) disseminator 
D) entrepreneur 
E) resource allocator 
A) leader 
B) disturbance handler 
C) disseminator 
D) entrepreneur 
E) resource allocator

Question 7

In today's world,Americans find that their customer service call is answered in Ghana,their CAT scan read by a radiologist in India,and their tax return prepared by an accountant in the Philippines.This has become possible primarily due to ________.

Accepted Answer

A) collectivism 
B) the glass ceiling effect 
C) the regional trade agreements 
D) globalization 
E) distributed leadership 
A) collectivism 
B) the glass ceiling effect 
C) the regional trade agreements 
D) globalization 
E) distributed leadership

Question 8

________ describes differences among workers in gender,race,age,ethnicity,religion,sexual orientation,and able-bodiedness.

Accepted Answer

A) Ethics 
B) Workforce diversity 
C) Masculinity-femininity 
D) Creative economy 
E) Competency 
A) Ethics 
B) Workforce diversity 
C) Masculinity-femininity 
D) Creative economy 
E) Competency

Question 9

Top managers are supposed to set strategy and lead the organization consistent with its purpose and mission.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is a typical characteristic of an open system?

Accepted Answer

A) It is an organization that is convened for a specific purpose and disbands when its task is completed. 
B) It is a system where each member has the authority to make decisions about how they share and complete their work. 
C) It is the system where communication flows only between individual members and a hub. 
D) It is the system in which subgroups have limited communication with one another. 
E) It is a system that transforms resource inputs from the environment into product outputs. 
A) It is an organization that is convened for a specific purpose and disbands when its task is completed. 
B) It is a system where each member has the authority to make decisions about how they share and complete their work. 
C) It is the system where communication flows only between individual members and a hub. 
D) It is the system in which subgroups have limited communication with one another. 
E) It is a system that transforms resource inputs from the environment into product outputs.

Question 11

An)________ skill precisely refers to the ability to work well in cooperation with other people.

Accepted Answer

A) conceptual 
B) technical 
C) emotional 
D) human 
E) analytical 
A) conceptual 
B) technical 
C) emotional 
D) human 
E) analytical

Question 12

________ is an output measure of task or goal accomplishment.

Accepted Answer

A) Job satisfaction 
B) Competency 
C) Performance effectiveness 
D) Performance efficiency 
E) Tech IQ 
A) Job satisfaction 
B) Competency 
C) Performance effectiveness 
D) Performance efficiency 
E) Tech IQ

Question 13

________ are mainly in charge of guiding the performance of the organization as a whole or of one of its major parts.

Accepted Answer

A) Top managers 
B) Board of directors 
C) Middle managers 
D) First-line managers 
E) Board of trustees 
A) Top managers 
B) Board of directors 
C) Middle managers 
D) First-line managers 
E) Board of trustees

Question 14

Which of the following is typically the first step of the management process?

Accepted Answer

A) Organizing 
B) Analyzing 
C) Leading 
D) Controlling 
E) Planning 
A) Organizing 
B) Analyzing 
C) Leading 
D) Controlling 
E) Planning

Question 15

Through agenda setting,good managers develop action priorities that include goals and plans spanning long and short time frames.

Accepted Answer

A) True 
 B)False

Question 16

According to Mintzberg,a manager's informational roles are limited to being a figurehead.

Accepted Answer

A) True 
 B)False

Question 17

In the context of the management process,leading primarily involves:

Accepted Answer

A) setting objectives and determining what should be done to accomplish them. 
B) assigning tasks,allocating resources,and coordinating work activities. 
C) arousing enthusiasm and inspiring efforts to achieve goals. 
D) preparing team members to achieve closure and disband. 
E) developing action priorities for accomplishing goals and plans. 
A) setting objectives and determining what should be done to accomplish them. 
B) assigning tasks,allocating resources,and coordinating work activities. 
C) arousing enthusiasm and inspiring efforts to achieve goals. 
D) preparing team members to achieve closure and disband. 
E) developing action priorities for accomplishing goals and plans.

Question 18

Which of the following best describes learning?

Accepted Answer

A) It is a change in behavior that results from experience. 
B) It is the capacity to get things done with the support and help of others. 
C) It is the process of measuring performance and taking action to ensure desired results. 
D) It is the ability to use expertise to perform a task with proficiency. 
E) It is the ability to think analytically and achieve integrative problem solving. 
A) It is a change in behavior that results from experience. 
B) It is the capacity to get things done with the support and help of others. 
C) It is the process of measuring performance and taking action to ensure desired results. 
D) It is the ability to use expertise to perform a task with proficiency. 
E) It is the ability to think analytically and achieve integrative problem solving.

Question 19

The first leaf in the shamrock organization consists of a core group of "freelancers" and "independent contractors."

Accepted Answer

A) True 
 B)False

Question 20

A manager is a person who supports,activates,and is responsible for the work of others.

Accepted Answer

A) True 
 B)False

The ________ effect is an invisible barrier limiting career advancement of women and minorities.

Performance effectiveness is defined as the quantity and quality of outputs relative to the cost of inputs.

The productivity of a company is neither efficient nor effective when its:

Middle managers are in charge of overseeing the overall operations of the organization.

Commitment represents your talents or job-relevant capabilities.

According to Mintzberg,a manager's informational roles involve that of an)________.

In today's world,Americans find that their customer service call is answered in Ghana,their CAT scan read by a radiologist in India,and their tax return prepared by an accountant in the Philippines.This has become possible primarily due to ________.

________ describes differences among workers in gender,race,age,ethnicity,religion,sexual orientation,and able-bodiedness.

Top managers are supposed to set strategy and lead the organization consistent with its purpose and mission.

Which of the following is a typical characteristic of an open system?

An)________ skill precisely refers to the ability to work well in cooperation with other people.

________ is an output measure of task or goal accomplishment.

________ are mainly in charge of guiding the performance of the organization as a whole or of one of its major parts.

Which of the following is typically the first step of the management process?

Through agenda setting,good managers develop action priorities that include goals and plans spanning long and short time frames.

According to Mintzberg,a manager's informational roles are limited to being a figurehead.

In the context of the management process,leading primarily involves:

Which of the following best describes learning?

The first leaf in the shamrock organization consists of a core group of "freelancers" and "independent contractors."

A manager is a person who supports,activates,and is responsible for the work of others.

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters

Exam 1: Introducing Management

The ________ effect is an invisible barrier limiting career advancement of women and minorities.

Performance effectiveness is defined as the quantity and quality of outputs relative to the cost of inputs.

The productivity of a company is neither efficient nor effective when its:

Middle managers are in charge of overseeing the overall operations of the organization.

Commitment represents your talents or job-relevant capabilities.

According to Mintzberg,a manager's informational roles involve that of an)________.

In today's world,Americans find that their customer service call is answered in Ghana,their CAT scan read by a radiologist in India,and their tax return prepared by an accountant in the Philippines.This has become possible primarily due to ________.

________ describes differences among workers in gender,race,age,ethnicity,religion,sexual orientation,and able-bodiedness.

Top managers are supposed to set strategy and lead the organization consistent with its purpose and mission.

Which of the following is a typical characteristic of an open system?

An)________ skill precisely refers to the ability to work well in cooperation with other people.

________ is an output measure of task or goal accomplishment.

________ are mainly in charge of guiding the performance of the organization as a whole or of one of its major parts.

Which of the following is typically the first step of the management process?

Through agenda setting,good managers develop action priorities that include goals and plans spanning long and short time frames.

According to Mintzberg,a manager's informational roles are limited to being a figurehead.

In the context of the management process,leading primarily involves:

Which of the following best describes learning?

The first leaf in the shamrock organization consists of a core group of "freelancers" and "independent contractors."

A manager is a person who supports,activates,and is responsible for the work of others.

Management Learning Past to Present

Ethics and Social Responsibility

Environment, innovation, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Information and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures and Design

Organization Culture and Change

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Operations and Services Management

Filters