Exam 3: Managing the External Environment and the Organizations Culture

The area in which your office operates has been relatively stable in terms of land prices and demand.However,you have noticed that demand for housing in the area usually spikes in summer.Which of the following best describes your business environment?

In strong organizational cultures,employees have little knowledge of company history or heroes; what is important is present performance.

Suppose the government of Abolonia imposed a national sales tax on its citizens that reduced their disposable income.Which component of the external environment would this affect?

In the symbolic view of management,managers are seen as directly responsible for an organization's success or failure.

Strong cultures have more influence on employees than do weak cultures.

Which of the following is a criticism of spiritual organizational cultures?

The term ________ is used to collectively refer to any constituencies in an organization's environment that are affected by its decisions and actions.

Organizations that emphasize workplace spirituality focus on individual development.

Marriott hotels are noted for their fantastic service.Their motto is "Ladies and gentlemen serving ladies and gentlemen." To build and maintain this level of service,which of the following guidelines should managers follow?

People's beliefs about conditions of economic inequality illustrate how societal attitudes can constrain managers' decisions and actions.

Corporate rituals are repetitive sequences of activities that express and reinforce the key values of an organization.

In order to develop an innovative organizational culture,managers must minimize ambiguity and uncertainty and discourage risk-taking.

Bernard's company knows it must constantly create new products to stay ahead of the competition.Which of the following characteristics are we likely to find in this culture?

Spiritual organizations tend to be intolerant of employees who commit mistakes.

Organizations that subscribe to workplace spirituality emphasize the importance of employees controlling their expressions and emotions.

The ________ component of an organization's external environment is concerned with trends in population characteristics such as age,race,gender,education level,geographic location,income,and family composition.

Employees at Ottobath Corporation are encouraged to submit their ideas for improvements to processes and for new products.Ottobath likely possesses a high degree of ________.

How do employees of an organization learn its culture? In a short essay,explain the four primary methods and provide an example of each.

Define organizational culture and discuss its three primary implications.

Organizations help employees adapt to the culture through socialization.