Exam 6: Motivation I: Needs, Job Design, and Satisfaction
Which of the following envisions job design as a process in which employees and individual managers jointly negotiate the types of tasks employees complete at work?
E
Differentiate between motivators and hygiene factors as described in Herzberg's motivator-hygiene theory of job satisfaction.
Herzberg found separate and distinct clusters of factors associated with job satisfaction and dissatisfaction.Job satisfaction was more frequently associated with achievement,recognition,characteristics of the work,responsibility,and advancement.These factors were all related to outcomes associated with the content of the task being performed.Herzberg labeled these factors motivators because each was associated with strong effort and good performance.He hypothesized that motivators cause a person to move from a state of no satisfaction to satisfaction.Therefore,Herzberg's theory predicts managers can motivate individuals by incorporating "motivators" into an individual's job.On the other hand,Herzberg found job dissatisfaction to be associated primarily with factors in the work context or environment.Specifically,company policy and administration,technical supervision,salary,interpersonal relations with one's supervisor,and working conditions were most frequently mentioned by employees expressing job dissatisfaction.Herzberg labeled this second cluster of factors hygiene factors.He further proposed that they were not motivational.At best,according to Herzberg's interpretation,an individual will experience no job dissatisfaction when he/she has no grievances about hygiene factors.
Job design focuses on increasing employee motivation by changing the type of tasks we complete in the course of doing our jobs.
True
Job _____ is defined as "the physical and cognitive changes individuals make in the task or relational boundaries of their work."
Managers should create challenging task assignments or goals because the need for achievement is positively correlated with goal commitment,which,in turn,influences performance.
According to Maslow's need hierarchy,what is the highest order need?
The latest approach to job design attempts to merge the top-down and bottom-up perspectives and is referred to as employee engagement.
Employees are more likely to engage in CWBs if their jobs offer autonomy.
Absenteeism and turnover are considered to be counterproductive work behaviors (CWBs).
Contextual factors that influence motivation and employee engagement include communication technology such as e-mail and social media.
David McClelland,a well-known psychologist,has been studying the relationship between needs and behavior since the late 1940s.According to him,motivation comprises three dominant needs:
Abraham Maslow believed that human needs generally emerge in a predictable stair-step fashion.
Which of the following approaches to job design represents proactive and adaptive employee behavior aimed at changing tasks,relationships,and cognitions associated with one's job?
According to David McClelland,people with high need for _____ desire to spend time in social relationships and activities.
In the job characteristics model,which three core job dimensions combine to create experienced meaningfulness of work?
Psychological safety occurs when people feel safe to display engagement.
A painter whose job only involves spraying paints eight hours a day,five days a week,would score:
Organizational commitment represents the extent to which an individual is personally involved with his/her work role.
Dorothy feels that typing work for her faculty is a waste of time.She is lacking a sense of:
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