Question 1

A(n)________ addresses flow,allocates space,and responds to customer behavior.

Accepted Answer

The answer of A(n)________ addresses flow,allocates space,and responds to customer...

Question 2

Balancing low-cost storage with low-cost material handling is important in a(n)

Accepted Answer

A) fixed-position layout. 
B) process-oriented layout. 
C) office layout. 
D) repetitive and product-oriented layout. 
E) warehouse layout. 
A) fixed-position layout. 
B) process-oriented layout. 
C) office layout. 
D) repetitive and product-oriented layout. 
E) warehouse layout.

Question 3

________ refers to the physical surroundings in which a service takes place,and how they affect customers and employees.

Accepted Answer

The answer of ________ refers to the physical surroundings in...

Question 4

Brandon's computer shop has hired a consultant to help apply operation management techniques to increase profits.Currently the shop sells most of its computers to a high-end customized online retailer and sales are steady at 250 per month.A single work cell produces the computers.To produce the computer three operations are required.First the parts must be assembled,next software must be installed,and finally the computer must be safely packed and labeled for shipping.These operations take 2 hours,5 hours,and 1 hour respectively.If there are 6 available work hours each day and the shop operates 20 days per month find:
A: The takt time
B: The number of workers Brandon should hire

Accepted Answer

Takt time = (6 hours/day ∗ 20 days/month

Question 5

The assumptions necessary for a successful product layout include all of the following except

Accepted Answer

A) adequate volume for high equipment utilization. 
B) standardized product. 
C) volatile product demand. 
D) All of the above are appropriate assumptions. 
E) None of the above are an appropriate assumption. 
A) adequate volume for high equipment utilization. 
B) standardized product. 
C) volatile product demand. 
D) All of the above are appropriate assumptions. 
E) None of the above are an appropriate assumption.

Question 6

The work cell improves process layouts by reducing floor space and by reducing direct labour cost.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is true for process layouts,but false for product-oriented layouts?

Accepted Answer

A) low in-process inventories 
B) flexibility in equipment and labour assignments 
C) low variety of products 
D) high volume of output 
E) often solved by assembly line balancing 
A) low in-process inventories 
B) flexibility in equipment and labour assignments 
C) low variety of products 
D) high volume of output 
E) often solved by assembly line balancing

Question 8

One disadvantage of process-oriented layouts arises from

Accepted Answer

A) the use of special purpose equipment. 
B) machine maintenance,which tends to seriously degrade the capacity of the entire system. 
C) the use of specialized material handling equipment. 
D) the need for stable demand. 
E) the use of the general purpose machines and equipment. 
A) the use of special purpose equipment. 
B) machine maintenance,which tends to seriously degrade the capacity of the entire system. 
C) the use of specialized material handling equipment. 
D) the need for stable demand. 
E) the use of the general purpose machines and equipment.

Question 9

A product-oriented layout would be most appropriate for which one of the following businesses?

Accepted Answer

A) fast food 
B) steel-making 
C) insurance sales 
D) clothing alterations 
E) a grocery store 
A) fast food 
B) steel-making 
C) insurance sales 
D) clothing alterations 
E) a grocery store

Question 10

Define the following terms that occur in assembly line balancing: cycle time,minimum number of workstations,and efficiency.

Accepted Answer

Cycle time is the ratio of allowed work

Question 11

What is a servicescape? How is it related to the retail layout problem? What are the three elements of servicescape for dealing with these human issues?

Accepted Answer

Servicescape describes the physical surr

Question 12

Which of the following is not one of the requirements of cellular production?

Accepted Answer

A) test (poka-yoke)at each station in the cell 
B) adequate volume for high equipment utilization 
C) a high level of training,flexibility,and empowerment of employees 
D) being self-contained,with its own equipment and resources 
E) identification of families of products,often through the use of group technology codes 
A) test (poka-yoke)at each station in the cell 
B) adequate volume for high equipment utilization 
C) a high level of training,flexibility,and empowerment of employees 
D) being self-contained,with its own equipment and resources 
E) identification of families of products,often through the use of group technology codes

Question 13

The work cell layout,a special arrangement of machinery and equipment to focus on the production of a single product or group of related products,is for manufacturing applications and has no relevance to services.

Accepted Answer

A) True 
 B)False

Question 14

What is the role of heuristics in solving layout problems? Provide a brief example,drawing from manufacturing situations,retailing situations,or other service situations.

Accepted Answer

Heuristics are used in problems too comp

Question 15

Identify the four requirements for cellular production.

Accepted Answer

(1)identification of families of product

Question 16

Process-oriented layouts typically have low levels of work-in-process inventory.

Accepted Answer

A) True 
 B)False

Question 17

Solving a load-distance problem for a process-oriented layout requires that

Accepted Answer

A) the difficulty of movement be the same for all possible paths. 
B) pickup and setdown costs vary from department to department. 
C) the cost to move a load be the same for all possible paths. 
D) takt time be less than 1. 
E) CRAFT software examine all possible department configurations. 
A) the difficulty of movement be the same for all possible paths. 
B) pickup and setdown costs vary from department to department. 
C) the cost to move a load be the same for all possible paths. 
D) takt time be less than 1. 
E) CRAFT software examine all possible department configurations.

Question 18

One guideline for a retail layout is to locate high-draw items around the periphery of the store.

Accepted Answer

A) True 
 B)False

Question 19

Cross-docking processes items as they are received,rather than placing them in storage;this helps explain why "warehouses" are now called "distribution centers."

Accepted Answer

A) True 
 B)False

Question 20

For which of the following operations would a fixed-position layout be most appropriate?

Accepted Answer

A) assembling automobiles 
B) producing TV sets 
C) constructing a highway tunnel or bridge 
D) refining of crude oil 
E) running an insurance agency 
A) assembling automobiles 
B) producing TV sets 
C) constructing a highway tunnel or bridge 
D) refining of crude oil 
E) running an insurance agency

Exam 9: Layout Strategies

A(n)________ addresses flow,allocates space,and responds to customer behavior.

Balancing low-cost storage with low-cost material handling is important in a(n)

________ refers to the physical surroundings in which a service takes place,and how they affect customers and employees.

The assumptions necessary for a successful product layout include all of the following except

The work cell improves process layouts by reducing floor space and by reducing direct labour cost.

Which of the following is true for process layouts,but false for product-oriented layouts?

One disadvantage of process-oriented layouts arises from

A product-oriented layout would be most appropriate for which one of the following businesses?

Define the following terms that occur in assembly line balancing: cycle time,minimum number of workstations,and efficiency.

What is a servicescape? How is it related to the retail layout problem? What are the three elements of servicescape for dealing with these human issues?

Which of the following is not one of the requirements of cellular production?

The work cell layout,a special arrangement of machinery and equipment to focus on the production of a single product or group of related products,is for manufacturing applications and has no relevance to services.

What is the role of heuristics in solving layout problems? Provide a brief example,drawing from manufacturing situations,retailing situations,or other service situations.

Identify the four requirements for cellular production.

Process-oriented layouts typically have low levels of work-in-process inventory.

Solving a load-distance problem for a process-oriented layout requires that

One guideline for a retail layout is to locate high-draw items around the periphery of the store.

Cross-docking processes items as they are received,rather than placing them in storage;this helps explain why "warehouses" are now called "distribution centers."

For which of the following operations would a fixed-position layout be most appropriate?

Operations and Productivity

Operations Strategy in a Global Environment

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Managing Quality

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Short-Term Scheduling

Jit and Lean Operations

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