Deck 4: D: Verbal Communication

Question 1

Research indicates that infants tend to smile more when they receive direct eye gaze from another person than they do when the other's eyes are averted.

Answer 1

True

Question 2

It is recommended that we avoid using back-channel cues because they interrupt the speaker and result in us monopolizing the conversation.

Answer 2

False

Question 3

Vocal sounds such as a sigh, a scream, or laughter are considered verbal communication behaviors.

Answer 3

False

Question 4

Research in nonverbal communication has concluded that it is, indeed, possible to accurately determine if another person is lying just by monitoring that person's nonverbal behavior.

Question 5

When your little sister brings home the MVP trophy from her softball tournament, you say, "Good job!" while simultaneously giving her a "thumbs up" sign. We would say that your nonverbal behavior was repeating your verbal message.

Question 6

Gestures that are nonverbal, and not part of an organized sign language, cannot substitute for a verbal message.

Question 7

Research cited in your textbook indicates that physical attractiveness is an important factor when it comes to dating but has little impact on other parts of social interaction.

Question 8

Sign language is an example of nonverbal communication.

Question 9

Immediacy refers to how quickly or slowly a communicator responds with feedback.

Question 10

Nearly all facial expressions are innate and universal while only a few are learned culturally.

Question 11

Using nonverbal behaviors to contradict one's verbal message may create a sarcastic tone.

Question 12

Vocal elements like pitch, rate, and volume are elements of nonverbal communication.

Question 13

Immediacy cues, such as smiling, nodding in agreement, and pausing to allow others to speak, can foster a closer working relationship between people.

Question 14

One way that nonverbal communication differs from verbal communication is that nonverbal symbols do not need to be interpreted by the receiver.

Question 15

Affect displays are usually unintentional actions that show a person's emotion.

Question 16

Complementing behaviors mirror the verbal message they accompany.

Question 17

Because nonverbal communication is more natural and spontaneous than verbal communication is, it is more easily understood.

Question 18

When a person's nonverbal behavior contradicts his or her verbal communication, we tend to believe the verbal message because it is more intentional.

Question 19

While you are engaged in a heated telephone conversation with one of your coworkers, your roommate walks up and asks you a question. Without breaking from the telephone conversation, you hold your hand out toward your roommate as if to say, "Not now-I'm on the phone." In this scenario, your nonverbal behaviors serve the adaptive function.

Question 20

Masking refers to the intentional concealment of a person's true emotion by displaying a facial expression that is more appropriate in a given interaction.

Question 21

You and your significant other like to revisit the restaurant where you had your first date and always request to sit at the same table where you first sat. On your anniversary, you arrive at the restaurant to find another couple sitting at "your table," and you feel frustrated. Your claiming of the table would be referred to as a proxemic behavior.

Question 22

The use of touch can send powerful messages of caring and comfort, as well as control, and can serve a regulating purpose in our interactions.

Question 23

Personal space requirements change according to the situational, relational, and cultural context of the communication.

Question 24

How people perceive the use of time and how they structure time in their relationships is an element of nonverbal communication.

Question 25

The location or environment, the event, and the level of touch are all indicators that might help us determine the informal-formal dimension of the situational context.

Question 26

Making direct eye contact with another person is considered to be a sign of interest and respect throughout the world.

Question 27

Edward Hall discovered that the most comfortable space for communication within professional contexts, such as business meetings, is the public zone.

Question 28

Women tend to initiate touch more often than men do.

Question 29

A polite handshake between colleagues would be defined as functional-professional touch.