Deck 8: D: Managing Conflict in Relationships

Question 1

The Miller family can't decide where to have dinner, so they have everyone write down their choice on a piece of paper and put it in a bowl. When Dad draws Pagliai's Pizza out of the bowl, their choice has been made through a form of compromise.

Answer 1

True

Question 2

An apologist does not actually have to acknowledge that he or she was wrong in order to apologize.

Answer 2

False

Question 3

Although communicating on the phone or through Facebook may be more convenient, most people consider face-to-face conflict to be more sensitive.

Answer 3

True

Question 4

Incompetence can be categorized as a form of provocation leading to conflict.

Question 5

Choosing an inappropriate channel through which to communicate one's message can lead to conflict in a relationship.

Question 6

Conflict is inevitable in relationships and sometimes cannot be resolved.

Question 7

Uncertain climates sometimes occur because we are simply unfamiliar with the other person and how he or she manages conflict.

Question 8

Research by John Gottman has found that women tend to stonewall their partners more than men do.

Question 9

People from high-context and collectivist cultures engage in indirect conflict management behaviors.

Question 10

Playing devil's advocate is a challenging conflict management behavior.

Question 11

Conflict is a sign of an unhealthy relationship.

Question 12

Reliance on compromise as a way of managing conflict can lead to lower relationship satisfaction.

Question 13

In individualist cultures, conflict is viewed as negatively affecting relational harmony.

Question 14

It is common for people to use channels that provide limited or delayed interaction (for example, using e-mail rather than the phone) to initiate or engage in conflict with people who intimidate them.

Question 15

Identity management is a form of provocation that occurs when the partners in a relationship grow apart as they discover new parts of themselves.

Question 16

Escapist styles of conflict are harmful to a relationship and should be avoided in favor of more direct and effective conflict management strategies.

Question 17

All conflict results from misunderstanding.

Question 18

Poorly managed relational conflict can result in poor health.

Question 19

Communication scholars consider competing styles of conflict to be a form of aggression.

Question 20

John Gottman's research has found that women tend to criticize their partners more than men do.