Deck 13: Understanding Employeemanagement Issues and Relations

Question 1

The main goal of most labour unions has always been to provide members with increased political power.

Answer 1

False

Question 2

A union is an organization of employees with the main goal of representing its members in employee-management bargaining over job-related issues.

Answer 2

True

Question 3

The Zendor Corporation operates a manufacturing plant in Bellridge.The work is arranged in an assembly line and is performed by semi-skilled and unskilled workers.These workers are looking into obtaining union representation.The type of union they would belong to would be classified an industrial union.

Answer 3

True

Question 4

The rise of Industrial Capitalism slowed the growth of unions by creating a rapidly rising standard of living for most workers.

Question 5

Canadian Union of Public Employees (CUPE)is Canada's largest union.

Question 6

The largest union in Canada is the Canadian Union of Public Employees (CUPE).

Question 7

The rate of unionization is high in the public sector and low in the private sector.

Question 8

The main reason membership in labour unions has declined in recent years has been the passage of anti-labour legislation in the late 1980s that guaranteed all employees of a firm the same wages and benefits whether they joined a union or not.

Question 9

The presence of formal labour organizations in Canada dates back to the 1800s.

Question 10

Membership in industrial unions is limited to skilled craftspeople.

Question 11

A major difference between early labour organizations in Canada and today's labour unions is that the early labour groups often were temporary organizations that disbanded after achieving a short-range goal,while today's unions are permanent organizations.

Question 12

Membership in labour unions has grown slowly but steadily over the past 50 years.

Question 13

Labour Day was inspired by the first significant worker demonstration in 1872.

Question 14

The recent decades were a period when union membership increased at a significant rate.

Question 15

Union membership is likely to rise in the coming decade,because the same economic and political conditions that gave rise to unions in the late 19^th and early 20^th centuries are now reappearing.

Question 16

Most historians view the union movement in Canada as an outgrowth of the transition from an industrial economy to a service economy during the middle part of the 20^th century.

Question 17

Labour unions played a major role in establishing minimum wage laws,child-labour laws,and improvements in job safety.

Question 18

Union centrals are normally involved in negotiating for local unions.

Question 19

A union that consists of members who are all skilled specialists in a particular trade is called an industrial guild.

Question 20

The Canadian Labour Congress is the national voice of the labour movement in Canada.

Question 21

The Labour Relations Board plays an active role in resolving labour disputes

Question 22

During the 1970s,the primary objective of most labour unions was to gain additional pay and benefits for their members.

Question 23

Under a closed shop arrangement,a company agrees to hire only workers who already belong to a union.

Question 24

In an agency shop,workers who do not belong to the union must pay a union fee or pay regular union dues.

Question 25

Canadian unions have supported normalized trade relations with China and fast-track legislation intended to speed up outsourcing agreements.

Question 26

Canadian unions were a major supporter of the NAFTA agreement to expand trade and commerce among the nations of the United States,Canada,and Mexico.

Question 27

Under an agency shop agreement,only union members are represented at the bargaining table.

Question 28

The process by which a union is recognized by a Labour Relations Board as the authorized bargaining agent for a group of workers is called collective bargaining.

Question 29

A Labour Relations Board can establish a labour union in an organization if it finds evidence of substantial labour abuse within that organization.

Question 30

The main objectives of organized labour have remained remarkably stable over time: better wages and shorter hours.

Question 31

Jenna is a member of a union team that is negotiating with management to obtain a labour contract for the workers represented by the union.Jenna is involved in contract arbitration.

Question 32

)Wage rates,hours of work,job rights and seniority,and employee benefits are issues covered in a typical negotiated labour-management agreement.

Question 33

Collective bargaining is the process by which representatives of the union and management attempt to negotiate a contract for workers.

Question 34

The negotiated labour-management agreement clarifies the terms and conditions under which labour and management agree to function over a specified period of time.

Question 35

During the 1980s unions became increasingly concerned with the issues of job security and union recognition.

Question 36

Under a union shop agreement,workers must belong to a union before they can be hired.

Question 37

If you want to find out more about your rights as an employee you should be looking at the federal level.

Question 38

Under a closed shop agreement,workers must agree not to join a union in order to keep their jobs.

Question 39

Decertification of a union is a government responsibility.

Question 40

Once a union is certified to represent a group of workers,there is no formal way for the workers to decertify that union.

Question 41

Winona was recently hired to work at a production plant for Additup Manufacturing.When hired,she was told she must join the union at the plant within 90 days in order to keep her job.Winona is employed in an agency shop.

Question 42

Tactics used by management when collective bargaining breaks down include injunctions and lockouts.

Question 43

The strike historically has been the most powerful weapon unions use to achieve their objectives in labour disputes.

Question 44

Miko began working for a company that operates under an open shop arrangement.Under this type of arrangement,Miko must join the union at her company within 90 days or she will lose her job.

Question 45

Jian is a well-known professor of labour relations at a major university.She recently was asked by representatives of labour and management at a nearby corporation to help them resolve a disagreement that threatened to cause a breakdown in negotiations.If Jian agrees to help,her role will be to encourage both parties to continue negotiating and offer constructive advice and suggestions,but she will not have the authority to render a binding decision.Jian's role is that of a mediator.

Question 46

Conciliation is the last step undertaken in the bargaining zone.

Question 47

Many grievances are settled informally and never put in writing.

Question 48

Management at Enomoto Enterprises has assigned Alberto to work at two different facilities,which will require him to commute an extra 25 miles on the days he must work at both plants.Alberto believes that the negotiated labour-management agreement requires the company to reimburse him for the extra mileage he has to drive but the management disagrees.Alberto has decided to file a charge that management is not abiding by the terms of the negotiated agreement.Alberto's complaint is called a grievance.

Question 49

The labour and management at the Brookwood Company have reached an impasse in their efforts to negotiate an acceptable labour-management agreement.The two sides have agreed to bring in an arbitrator.If the arbitrator issues a ruling that the union does not like,it can veto the decision.

Question 50

A common tactic of management in labour disputes is the use of secondary boycotts.

Question 51

Arbitration is an agreement to bring in an impartial third party to render a binding decision in a labour dispute.

Question 52

The lockout is one of the tactics unions frequently use when collective bargaining breaks down.

Question 53

Strikes have become a very frequently used labour tactic.

Question 54

Marina works for a company in which a union is recognized as the bargaining agent for the workers who perform her type of job.However,under the arrangements at her company,Marina is not required to join the union,nor is she required to pay any fees or dues to the union.Marina works under an agency shop agreement.

Question 55

Unionized workers at the Schub Brewery are seeking a way to put more economic pressure on their employer during a labour dispute.They have already organized supporters to refuse to buy Schub's products.Now union leaders have contacted a variety of stores that stock Schub's Beer and told them that union members and others who sympathize with their position will stop patronizing any store that continues to carry the brewery's beer until the dispute is resolved in the union's favour.This tactic against stores that carry Schub's Beer is called a primary boycott.

Question 56

In a wildcat strike,participating union employees are in violation of the law.

Question 57

The majority of grievances are handled by shop stewards and supervisory-level managers.

Question 58

Many of the negotiated labour-management agreements in Canada call for the use of an arbitrator to end labour disputes.

Question 59

In a primary boycott,a union encourages its members and the general public not to buy the goods and services produced by a firm involved in a labour dispute.

Question 60

A mediator has the power to impose a binding settlement on labour and management.

Question 61

A few striking union members have begun picketing near the entrance of the Yanmark Corporation plant where they normally work.The workers are acting peacefully and have not threatened anyone entering or leaving the company or damaged any property.Yanmark's management is seeking an injunction to prevent the workers from picketing.The courts are unlikely to issue an injunction under the current circumstances.

Question 62

Management consultant Peter Drucker,has been critical of executive pay levels.

Question 63

A key to the future growth of unions will be their ability to help management in assimilating a changing workforce.

Question 64

Unions call workers who cross the picket line during strikes as jayhawkers.

Question 65

Not all employees are protected under the Employment Standards Act.

Question 66

A court order directing someone to do something or to refrain from doing something is called a judicial citation.

Question 67

Union leaders plan to put little effort into recruiting unskilled workers.

Question 68

Hiring strikebreakers to replace striking workers used to be a common management tactic during labour disputes,but it is seldom used today.

Question 69

Social perceptions and attitudes have little effect on the willingness of unions to call a strike.

Question 70

The high compensation earned by top executives at major corporations is inconsistent with the values of our free enterprise system.

Question 71

Federal or provincial governments have the power to end a strike by passing back-to-work legislation.

Question 72

Unions have used givebacks as a tactic to increase membership of a culturally diverse workforce.

Question 73

Strikebreakers are also known as scabs.

Question 74

CEOs only earn high salaries and bonuses when their companies earn substantial profits.

Question 75

Unionized employees are very concerned when strikebreakers are brought in during a labour-management dispute.

Question 76

European CEOs earn less than half what U.S.CEOs make.

Question 77

In the future,unions are likely to leave training and recruitment of workers to management,and focus instead on encouraging those workers to join the union.

Question 78

In recent years,many unions have granted concessions on working conditions and wages in order to save jobs.

Question 79

The lockout is the most common tactic used by management today to deal with labour management disputes.

Question 80

Back-to work legislation is usually used to deal with strikes in the private sector.