Deck 7: Leadership Skills, styles, and Qualities

Question 1

Which of the following is an example of a participative approach to leadership?

A)management meeting
B)suggestion box
C)list of objectives
D)benefits package

Answer 1

B

Question 2

The greatest leadership Joy has is that she can use empathy to sense other people's emotions and understand their perspectives.What is her strongest personality trait?

A)self-awareness
B)self-management
C)social-awareness
D)relationship management

Answer 2

C

Question 3

The greatest leadership Kris has is that she can easily build bonds with others and inspire them with a vision.What is her strongest personality trait?

A)self-awareness
B)self-management
C)social-awareness
D)relationship management

Answer 3

D

Question 4

A leader who can carefully analyze and consider thoughtfully before acting has which important leadership trait?

A)desire
B)integrity
C)self-confidence
D)judgment

Question 5

Your authority as a supervisor has not been clearly defined by top management.What leadership approach will work best for you?

A)authoritative
B)directive
C)participatory
D)contingency

Question 6

A leader who has fidelity,strength of character,and credibility has which important leadership trait?

A)desire
B)integrity
C)self-confidence
D)judgment

Question 7

Mark sets goals independently and makes all decisions for his team.What is his leadership style?

A)autocratic
B)democratic
C)consultative
D)participative

Question 8

A leader who has a high level of personal drive and enthusiasm has which important leadership trait?

A)desire
B)integrity
C)self-confidence
D)energy

Question 9

Which of the following is true about Theory Y?

A)It is a theory that assumes people do not seek responsibility.
B)It is a theory that assumes people do not like to work.
C)It explains the bulk of traditional management action.
D)It is more applicable today than Theory X.

Question 10

Larry has a lot of real power in his supervisory position.What leadership approach will work best for him?

A)authoritative
B)democratic
C)participatory
D)contingency

Question 11

Which of the following is an effective way for a manager to build trust with employees?

A)ensure that the employees respect the manager
B)place less value on individual employee talents
C)avoid threatening the values of others
D)trust only when employees deserve it

Question 12

The range of leader control in an autocratic style to individual freedom in a participative style is called the _____.

A)continuum of leadership
B)contingency model of leadership
C)democratic style of leadership
D)situational model of leadership

Question 13

Which of the following is an assumption of Theory Y?

A)Work is as natural as play or rest.
B)People dislike work.
C)People avoid responsibility.
D)Job security is most important

Question 14

Jesse fully involves his team in the decision making process.What is his leadership style?

A)autocratic
B)democratic
C)consultative
D)participative

Question 15

The belief by employees that their supervisor will consistently behave with integrity is called _____.

A)trust
B)Theory X
C)Theory Y
D)Coaching

Question 16

Which of the following is a reason participative management sometimes fails?

A)Supervisors enjoy changing old habits.
B)Employees always buy in to this approach.
C)Employees feel intense performance pressure.
D)Supervisors enjoy sharing power.

Question 17

Luisa presents problems to her team and consults experts before making a decision.What is her leadership style?

A)autocratic
B)democratic
C)directive
D)participative

Question 18

Which of the following is not a factor in determining the best leadership approach?

A)the level of structure
B)the amount of real supervisory power
C)the quality of leader-member relations
D)the plan for contingencies

Question 19

The idea that employees vary in competence and motivation to perform and that managers should adapt their approach based on employee development stages is called the _____.

A)continuum of leadership
B)contingency model of leadership
C)democratic style of leadership
D)situational model of leadership

Question 20

Which of the following is true about Theory X?

A)It is a theory based on employee trust.
B)It is a theory that assumes people like to work.
C)It explains the bulk of traditional management action.
D)It is more applicable today than Theory Y.

Question 21

A supervisor who enables a highly skilled employee to facilitate a new hire orientation is trusting that employee to be a _____.

A)superleader
B)substitute for leadership
C)steward
D)caregiver

Question 22

Democratic leadership is when a leader consults a group before making a decision.

Question 23

An assumption of McGregor's Theory X is that the average human being prefers to be directed,wishes to avoid responsibility,has relatively little ambition,and wants security above all.

Question 24

A supervisor who places a high priority on developing the skills of employees to manage themselves and engage is self-leadership is a _____.

A)superleader
B)substitute for leadership
C)steward
D)caregiver

Question 25

Employees should be wary of managers who have strong judgment skills.
Leaders with good judgment can carefully analyze and consider thoughtfully before acting.

Question 26

A supervisor who demonstrates a supportive attitude toward employees is a _____.

A)superleader
B)substitute for leadership
C)steward
D)caregiver

Question 27

Supervisory _____ retain their level of accountability for resources and results while giving up their need for control.

A)superleaders
B)substitutes for leadership
C)stewards
D)caregivers

Question 28

An assumption of McGregor's Theory X is that the external control and the threat of punishment are not the only or the best means for bringing about effort toward organizational objectives.
This is an assumption of Theory Y.

Question 29

It is important to have adequate time to discuss an issue when solving a problem though participative leadership.

Question 30

Participative leadership involves employees in the decision making process.

Question 31

Robyn often takes time to check in with her employees about how they are feeling and she listens to their needs.What type of leadership is she demonstrating?

A)superleader
B)substitute for leadership
C)steward
D)caregiver

Question 32

An assumption of McGregor's Theory Y is that the expenditure of physical and mental effort in work is as natural as play or rest.

Question 33

Older leadership models implied that the need for leadership should be fully balanced between concerns for people and production.

Question 34

The participative approach to management can fail if supervisors feel it results in loss of power for themselves.

Question 35

Leaders who feel good about their past performance and future capabilities have high confidence,which is an important leadership trait.

Question 36

The emotional intelligence emphasis of knowing one's strengths and limits is called relationship management.
This is called self-awareness.

Question 37

An assumption of McGregor's Theory Y is that the average human being has an inherent dislike of work and will avoid it if possible.
This is an assumption of Theory X.

Question 38

The emotional intelligence emphasis of using empathy to understand people's perspectives is called social-awareness.

Question 39

Autocratic or directive leadership is when a leader independently sets goals,makes decisions,and demands obedience from the people supervised.

Question 40

The emotional intelligence emphasis of keeping one's impulses under control is called social awareness.
This is called self-management.

Question 41

Supervisors are leaders as well as followers.

Question 42

___________________ are factors that are already present in the task,organization,or employees that diminish the need for various kinds of supervisory leadership behaviors.

Question 43

The belief that the leadership style that will be most effective in a given situation can be predicted by examining the intensity of three interacting factors is called ___________________.

Question 44

The ___________________ is a range of leadership approaches that progresses from the extremes of autocratic control by the supervisor to complete freedom for subordinates.

Question 45

Supervisors should avoid offering apologies whenever possible.

Question 46

A manager may determine which leadership method to select based on the individuals and circumstances involved.

Question 47

A participate leadership style works best where the supervisor's authority is clearly spelled out by top management.
This style works best in situations where authority is not clearly spelled out.

Question 48

___________________ leadership is the act of fully involving employees in decision making processes so that their ideas are used and they are fully committed to the solution's success.

Question 49

List the four types of emotional intelligence.

Question 50

According to the Hersey-Blanchard model,supervisors should not adapt their leadership approach to fit the development stage of each employee.

Question 51

___________________ is a set of assumptions in which a supervisor acts as if she or he believes that most people don't like to work and that they wish to avoid responsibility and prefer job security above all.

Question 52

Much of a supervisor's role can be substituted by experienced employees,clear policies and rules,or a cohesive work group.

Question 53

A supervisor may be a caregiver by demonstrating a supportive attitude toward employees.

Question 54

The process of influencing and supporting others to follow you and do willingly the things that need to be done is called ___________________.

Question 55

A ___________________ refers to the total approach a supervisor uses in trying to direct,activate,or otherwise provide a motivational atmosphere for employees.

Question 56

A ___________________ is a supervisor who places a high priority on developing the skills of employees to manage themselves and engage in self-leadership.

Question 57

___________________ is a set of assumptions in which a supervisor acts as if she or he believes that most people can set challenging goals,provide their own initiative,and exert self-control to attain their goals.

Question 58

An authoritative leadership style works best in situations where a leader has lots of real power.