Deck 4: Organizing an Effective Department

Question 1

Tom is excited to learn more about the marketing department,so his manager has assigned their department's marketing materials review task to Tom.This is a good example of what?

A)delegation
B)micromanaging
C)responsibility
D)accountability

Answer 1

A

Question 2

Sandy has very little authority when taking decisive action.She must consult with her supervisors on most decisions.This is an example of which type of authority?

A)Class 1
B)responsibility
C)Class 3
D)accountability

Answer 2

C

Question 3

Jerry's jewelry company has different departments for high-end jewelry production and costume jewelry production.What type of organization is this an example of?

A)product
B)geographic
C)customer
D)matrix

Answer 3

A

Question 4

Luis does not need to consult with his supervisors when making departmental decisions.This is an example of which type of authority?

A)Class 1
B)responsibility
C)Class 3
D)accountability

Question 5

Reggie needs to spend more time on new employee development so he assigns some of his daily duties to his team.This is a good example of which concept?

A)delegation
B)micromanaging
C)responsibility
D)accountability

Question 6

A marriage is an example of an organization because ______.

A)it is a formal relationship between people with a common goal
B)the married couple are linked financially
C)the union is recognized by the government
D)it affects the legal rights of the couple

Question 7

Valerie has discovered a gap in her company's financial records which she was assigned to manage.What is this an example of?

A)authority
B)responsibility
C)delegation
D)accountability

Question 8

A company whose top level executives make most of the decisions is an example of which type of organization?

A)matrix
B)line-and-staff
C)centralized
D)divisional

Question 9

Pradeep is the head of the sales department at a large sporting goods manufacturer.He fits into which part of the line-and-staff organization?

A)line
B)staff
C)line and staff
D)neither line or staff

Question 10

Which of the following should occur first in the organizing process?

A)make a list of tasks
B)divide tasks into groups of activities to create jobs
C)group jobs together to create departments
D)establish relationships between jobs to define responsibilities

Question 11

Which of the following is a trait of an effective organization?

A)inflexible in organizational structure
B)independent workers
C)elaborate
D)adaptable to changing conditions

Question 12

Which of the following options best describes the definition of a job?

A)a career
B)groups of interrelated departments
C)a group of activities that one person can perform
D)an organization

Question 13

Checking inventory,reordering,and stocking product are all examples of what?

A)authority
B)responsibility
C)delegation
D)accountability

Question 14

Marion's manager has assigned him the task of nightly safety checks.What is this an example of?

A)delegation
B)accountability
C)stakeholder
D)restructuring

Question 15

A book publisher chooses to organize based on their consumers.They have departments for the high school market,the vocational market,and the college market.What type of organization is this an example of?

A)product
B)geographic
C)customer
D)matrix

Question 16

Leo leads a team of specialized computer programmers.This is an example of which type of organization?

A)lateral
B)informal
C)functional
D)hierarchical

Question 17

Making a decision on when to order supplies and how the supplies should be organized is an example of what?

A)authority
B)responsibility
C)delegation
D)accountability

Question 18

Delores constantly watches and gives direction to her employees to ensure that they complete their job tasks efficiently and effectively.This is an example of what?

A)delegation
B)micromanaging
C)responsibility
D)accountability

Question 19

Which of the following is a task that may be delegated?

A)report analysis by a specialized manager
B)supplies ordering
C)confidential report filing
D)all managerial duties

Question 20

Rudy tends to be the leader of his coworkers with the same job title at the grocery store.This is an example of what type of organization?

A)formal
B)informal
C)interdependence
D)division of labor

Question 21

A functional organization is the most basic organizational structure.

Question 22

Which of the following is the best example of an employee enhancing their job duties to create a fun work environment?

A)A flight attendant singing the safety instructions
B)An accountant reviewing quarterly numbers
C)A receptionist creating a new phone greeting
D)A manager assigning daily job tasks to employees

Question 23

When organizing it is important to divide tasks before you make a list of the tasks to be done.

Question 24

Organizing and an organization are the same thing.

Question 25

The overriding value of an organization is the ability to make more effective use of human resources.

Question 26

Supervisors may assign varying levels of decision making authority to managers.

Question 27

Authority and responsibility are the same thing.

Question 28

Rashema knows that her company values integrity and quality above anything else.She has a good understanding of which aspect of her company?

A)chain of command
B)organizational culture
C)span of control
D)restructuring

Question 29

In a line-and-staff organization,those that provide special expertise or service are part of the line organization.
They are part of the staff organization.

Question 30

Restructuring is another word for a hiring increase.
Restructuring is a euphemism for downsizing.

Question 31

A job is a group of activities that a person must perform.

Question 32

Planning follows organization.
Organization follows planning.

Question 33

According to your textbook,which of the following is a valid risk of having fun at work?

A)Employees will become more creative.
B)Managers will have too much fun.
C)Supervisors may not condone the activity.
D)Employees will not go back to work.

Question 34

Delegation is the legitimate authority granted to a staff department to make overriding organizational decisions involving its particular functional specialty.
This is the definition of functional authority.

Question 35

Accountability is a nonassignable liability for the way in which an organizational obligation held by a supervisor is discharged,either personally or by subordinates.

Question 36

A person who reports to two bosses may have issues with which concept?

A)chain of command
B)corporate culture
C)span of control
D)restructuring

Question 37

Responsibility and accountability are essentially the same thing.

Question 38

Which term refers to varying levels of authority within an organization and strict rules of communication from the top down?

A)authority
B)responsibility
C)organizational culture
D)chain of command

Question 39

Most organizations combine some form of functional segmentation with a line-and-staff format.

Question 40

Line-and-staff organization is the most common form of organizational structure.

Question 41

An ______ is the framework that comes out of the organizing process.

Question 42

All tasks can be delegated.
When a task involves advanced skills or technical knowledge that only you have,the task should not be delegated.

Question 43

When a manager is too controlling over a subordinate,this is known as ___________________ .

Question 44

Micromanaging can be an effective method to ensure delegated tasks are completed.

Question 45

______ is the legitimate power to issue orders to other people in an organization and to obtain resources from it.

Question 46

You should delegate your work when your job has grown too large for you.

Question 47

Shannon has determined that daily report analysis can be done by one of her employees.Shannon is ___________________ .

Question 48

Playful and humorous activities are a good idea only in certain work environments.
Creating a fun workplace environment is appropriate for most companies.

Question 49

When setting up a chain of command at your company,it is important to establish many levels of responsibility.
Chains of command should not be too long,so it is important to limit the number of levels of responsibility.

Question 50

Aaron is in charge of unloading a new shipment of office supplies.Bertha must organize the supplies,and Celeste is in charge of inventory and reordering.This is an example of ______ of labor.

Question 51

The underlying set of assumptions,beliefs,attitudes,values,and expectations shared by members of an organization is called ___________________ .

Question 52

___________________ is the duty or obligation to perform a prescribed task or service or to attain a specified objective.

Question 53

You should never delegate your work.

Question 54

The ___________________ refers to varying levels of authority within an organization and strict rules of communication from the top down.

Question 55

______ is the most basic organizational structure.

Question 56

Contemporary organizations usually have highly structured chains of command.
Contemporary organizations have relaxed the old rules about rigid chains of command.

Question 57

In a line-and-staff organization,the group who is responsible for seeing that a product or service is produced are part of the ___________________ organization.

Question 58

Delegation of tasks can benefit employees.

Question 59

It is important to always follow the chain of command regardless of company culture.
Organizations differ on the rigidity of their chains of command.