Deck 4: Leadership and the Project Manager
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Deck 4: Leadership and the Project Manager
1
An entrepreneur type of project champion is the source of the idea and also the main sponsor.
False
2
The number one flaw that makes a project manager a poor leader is setting a bad example.
True
3
The organizational factor that is most vital in preventing a project manager from being recognized as a leader is lack of resources.
False
4
A project manager may also be the project champion.
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5
The new leader must make a conscious effort to distance himself from the people being led.
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6
Providing the needed motivation for the project team is a nontraditional duty of a project champion.
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7
Emotional intelligence is a more important measure of leadership effectiveness than technical skill,analytical ability,and intelligence.
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8
Project leader duties include present-oriented and future-oriented tasks,but do not include past-oriented tasks.
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9
One reason projects are initially underfunded is because their requirements are sometimes deliberately understated.
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10
A project manager must be able to shift temporal orientation from past,to present,to future.
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11
One way an organization can develop a core of project management professionals is to administer personality tests and match people attuned to project work to projects.
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12
One way to distinguish the two roles is to realize that leaders aim for efficiency while managers aim for effectiveness.
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13
Leadership may be part of a manager's job but other managerial roles are not necessarily part of a leader's job.
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14
The most important characteristic of a project leader is ability to inspire.
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15
Summarizing and consensus testing are two group maintenance behaviors that a project manager uses to show support for project team members.
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16
The majority of a champion's time is spent performing the traditional project management duties of leadership,administration,obtaining resources,and coordination and control.
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17
In a survey of thousands of managers within U.S.corporations,a significant majority felt that the most important characteristic of superior leaders is honesty.
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18
One of the most important contributions of a project manager is to continually remind the team what is most important.
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19
Someone with a polychronic preference functions in two different temporal orientations,such as past and present.
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20
Leadership is an innate characteristic that some people have and some don't.
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21
The idea that all members of a project team have the ability to offer a contrary position in order to achieve true partnership between the project manager and the team is called:
A)exchange of purpose.
B)a right to say no.
C)joint accountability.
D)absolute honesty.
A)exchange of purpose.
B)a right to say no.
C)joint accountability.
D)absolute honesty.
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22
The ________ is a project champion that is a senior-level manager who does everything possible to promote the project,including obtaining resources,coaching the team,and protecting the project when necessary.
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23
________ is the element of emotional intelligence that describes a person's ability to keep themselves under control.
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24
________ refers to a leader's ability to recognize that effective leadership is part of the relational transaction between subordinates and themselves.
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25
________ is a group maintenance behavior that serves to increase and equalize participation.
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26
________ behavior seeks to get the job done.
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27
The facet of partnership that describes the requirement that every worker be responsible for defining the project's vision and goals is called:
A)exchange of purpose.
B)a right to say no.
C)joint accountability.
D)absolute honesty.
A)exchange of purpose.
B)a right to say no.
C)joint accountability.
D)absolute honesty.
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28
The temporal context or space to which an individual is naturally drawn is known as ________.
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29
The ________ is usually a scientist,engineer,or similar person who is the source of and driving force behind the idea.
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30
Outgoing,people-oriented individuals have a better likelihood of performing well on project work than quieter,more introverted people.
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31
The ability to cognitively bring the past and future closer together is ________.
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32
A(n)________ is in individual who identifies with a new development,using all weapons at his command,against the funded resistance of the organization.
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33
A survey of managers in U.S.corporations revealed that ________ is the most important characteristic of a leader.
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34
A(n)________ is interested in efficiency of operations,but a(n)________ is interested in effectiveness of outcomes.
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35
The new project management professionalism calls for the creation of ________ so that gifted project managers can move from project to project and advance in the organization just as their functional counterparts do.
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36
________ is the element of emotional intelligence that describes a person's ability to manage relationships with others.
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37
________ is the element of emotional intelligence that implies having a deep understanding of one's own strengths and weaknesses,ego needs,drives,and motives.
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38
An effective project manager must have ________ so that she is not adversely affected by complex or uncertain situations.
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39
Some ________ duties of project champions include leadership,coordination,and technical understanding.
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40
For the project manager,leadership is:
A)the process by which she influences the project team.
B)the process of assembling a group of individuals.
C)the process of building skills among all team members.
D)the process of maintaining control of the budget.
A)the process by which she influences the project team.
B)the process of assembling a group of individuals.
C)the process of building skills among all team members.
D)the process of maintaining control of the budget.
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41
In a partnership,each member of the project team is responsible for the project's outcomes and the current situation,whether it is positive or shows evidence of project problems.The term that best describes this responsibility is:
A)exchange of purpose.
B)a right to say no.
C)joint accountability.
D)absolute honesty.
A)exchange of purpose.
B)a right to say no.
C)joint accountability.
D)absolute honesty.
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42
A more apt title for a project manager is:
A)controller.
B)comptroller.
C)project director.
D)project leader.
A)controller.
B)comptroller.
C)project director.
D)project leader.
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43
Projects are often underfunded in the concept stage because:
A)the project requirements were deliberately understated.
B)there is complete trust in project managers by top management so more resources can be asked for at any time.
C)the project's goals are too clearly defined.
D)the project's top management sponsor is too influential.
A)the project requirements were deliberately understated.
B)there is complete trust in project managers by top management so more resources can be asked for at any time.
C)the project's goals are too clearly defined.
D)the project's top management sponsor is too influential.
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44
A project champion is:
A)a project manager that always completes projects within the allotted time frame.
B)a sponsor in top management that is keenly interested in the project's success.
C)a project manager that always completes projects within the allotted budget.
D)a project manager that always completes projects within the allotted time frame and under budget.
A)a project manager that always completes projects within the allotted time frame.
B)a sponsor in top management that is keenly interested in the project's success.
C)a project manager that always completes projects within the allotted budget.
D)a project manager that always completes projects within the allotted time frame and under budget.
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45
Which of these is more characteristic of a leader?
A)strive for control
B)do things right
C)demand respect
D)inspire trust
A)strive for control
B)do things right
C)demand respect
D)inspire trust
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46
Project meetings do not generally serve this purpose for the project team:
A)help all stakeholders increase their commitment to the project.
B)provide a forum for airing grievances with stakeholders and team members.
C)provide visibility for the project manager's role in managing the project.
D)define the project and all the major team players.
A)help all stakeholders increase their commitment to the project.
B)provide a forum for airing grievances with stakeholders and team members.
C)provide visibility for the project manager's role in managing the project.
D)define the project and all the major team players.
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47
The group maintenance behavior of gatekeeping helps to:
A)increase and equalize participation.
B)reduce tension and hostility.
C)regulate behavior.
D)increase comprehension.
A)increase and equalize participation.
B)reduce tension and hostility.
C)regulate behavior.
D)increase comprehension.
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48
Which statement regarding the duties of leaders and managers is best?
A)Leaders embrace the status quo while managers support change.
B)A manager's title is bestowed by the organization.
C)Leaders aim for efficiency.
D)Managers aim for effectiveness.
A)Leaders embrace the status quo while managers support change.
B)A manager's title is bestowed by the organization.
C)Leaders aim for efficiency.
D)Managers aim for effectiveness.
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49
Which of these is more characteristic of a manager?
A)develop new processes
B)originate
C)state their position
D)focus on people
A)develop new processes
B)originate
C)state their position
D)focus on people
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50
Project team motivation comes primarily from:
A)the project manager.
B)the project champion.
C)within each team member.
D)the project client's acceptance.
A)the project manager.
B)the project champion.
C)within each team member.
D)the project client's acceptance.
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51
The project management pearl of wisdom that declares,"If they know nothing of what you are doing,they assume you are doing nothing," means that:
A)stakeholders must be communicated with on a continual basis throughout the project's development.
B)the duration of most projects is sufficiently long as to contain many days when no actual progress is being made.
C)the more complex a project is,the more likely that the client who will ultimately receive the project has no idea how it is being executed.
D)a project manager that holds lengthy progress meetings with his team will generally complete projects more successfully.
A)stakeholders must be communicated with on a continual basis throughout the project's development.
B)the duration of most projects is sufficiently long as to contain many days when no actual progress is being made.
C)the more complex a project is,the more likely that the client who will ultimately receive the project has no idea how it is being executed.
D)a project manager that holds lengthy progress meetings with his team will generally complete projects more successfully.
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52
Group maintenance behavior would be exhibited by a project manager who:
A)provides the necessary support and technical assistance.
B)plans and schedules activities and resources appropriately.
C)contributes to the completion of project assignments.
D)works with subordinates to understand their problems.
A)provides the necessary support and technical assistance.
B)plans and schedules activities and resources appropriately.
C)contributes to the completion of project assignments.
D)works with subordinates to understand their problems.
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53
Which of these behaviors is task-oriented?
A)Every Friday is ice-cream day at the job site;everyone gets a double dip of their favorite flavor.
B)The employee of the month plaque is updated monthly and placed in a prominent position near the checkout stand.
C)The dean reached into his pocket,extracted his money clip and peeled off $3,000,saying,"Why don't you pick out some window treatments for the office? Something nice."
D)When my computer broke,the project manager had it replaced immediately.
A)Every Friday is ice-cream day at the job site;everyone gets a double dip of their favorite flavor.
B)The employee of the month plaque is updated monthly and placed in a prominent position near the checkout stand.
C)The dean reached into his pocket,extracted his money clip and peeled off $3,000,saying,"Why don't you pick out some window treatments for the office? Something nice."
D)When my computer broke,the project manager had it replaced immediately.
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54
A project manager's function should be:
A)to control the "soft" people issues.
B)to manage the hard technical details.
C)to holistically manage the entire project.
D)to apply a laissez faire approach and let the work progress unimpeded.
A)to control the "soft" people issues.
B)to manage the hard technical details.
C)to holistically manage the entire project.
D)to apply a laissez faire approach and let the work progress unimpeded.
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55
Which of these duties is more reflective of a leader's tasks?
A)efficiency of operations
B)delegation and maintaining
C)motivation and inspiration
D)marshalling resources
A)efficiency of operations
B)delegation and maintaining
C)motivation and inspiration
D)marshalling resources
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56
Task-oriented leadership behavior is characterized by:
A)showing trust in project team members.
B)acting friendly and supportive towards project team members.
C)contributing to the completion of project assignments.
D)recognizing the accomplishments of team members.
A)showing trust in project team members.
B)acting friendly and supportive towards project team members.
C)contributing to the completion of project assignments.
D)recognizing the accomplishments of team members.
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57
Which of these lists of duties is more reflective of managerial tasks?
A)creating vision and strategies
B)problem solving
C)long-term risk taking
D)communication by word and deed
A)creating vision and strategies
B)problem solving
C)long-term risk taking
D)communication by word and deed
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58
Which statement regarding the duties of leaders and managers is best?
A)Leaders embrace change while managers support the status quo.
B)Management is more about interpersonal relationships than leadership is.
C)Leaders aim for efficiency.
D)Managers aim for effectiveness.
A)Leaders embrace change while managers support the status quo.
B)Management is more about interpersonal relationships than leadership is.
C)Leaders aim for efficiency.
D)Managers aim for effectiveness.
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59
It is most important that a project manager:
A)focuses on meeting daily challenges head on.
B)focuses on meetings.
C)remembers the overall picture,or goals,that define the project.
D)operates on the boundary between strategy and tactics.
A)focuses on meeting daily challenges head on.
B)focuses on meetings.
C)remembers the overall picture,or goals,that define the project.
D)operates on the boundary between strategy and tactics.
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60
The authentic atmosphere that is vital for project manager and team to function in can be described as:
A)exchange of purpose.
B)a right to say no.
C)joint accountability.
D)absolute honesty.
A)exchange of purpose.
B)a right to say no.
C)joint accountability.
D)absolute honesty.
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61
A survey of 58 firms on their project management practices and skills identified which of the following as an essential skill?
A)complex simplicity
B)enthusiastic apathy
C)productive creativity
D)honest duplicity
A)complex simplicity
B)enthusiastic apathy
C)productive creativity
D)honest duplicity
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62
The task-oriented behavior of summarizing accomplishes which specific outcome?
A)Check on understanding and assess progress.
B)Guide and sequence discussion.
C)Check on agreement.
D)Increase comprehension.
A)Check on understanding and assess progress.
B)Guide and sequence discussion.
C)Check on agreement.
D)Increase comprehension.
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63
Which of these is the more meaningful measure of leadership effectiveness?
A)subject matter knowledge
B)emotional intelligence
C)technical skill
D)analytical ability
A)subject matter knowledge
B)emotional intelligence
C)technical skill
D)analytical ability
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64
George believes that time is cyclical while Brad has a linear view.This is a significant difference in their:
A)timeline orientation.
B)future time perspective.
C)time conception.
D)polychronic preference.
A)timeline orientation.
B)future time perspective.
C)time conception.
D)polychronic preference.
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65
Project management is first and foremost:
A)a people management challenge.
B)a customer service challenge.
C)a perception management challenge.
D)a budget management challenge.
A)a people management challenge.
B)a customer service challenge.
C)a perception management challenge.
D)a budget management challenge.
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66
Which of these is NOT an element of emotional intelligence?
A)intelligence
B)self-awareness
C)motivation
D)empathy
A)intelligence
B)self-awareness
C)motivation
D)empathy
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67
Based on a study of successful American project managers as perceived by project team members,the most important characteristic of a project manager is:
A)visionary.
B)good communicator.
C)good motivator.
D)leadership by example.
A)visionary.
B)good communicator.
C)good motivator.
D)leadership by example.
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68
Friendliness with a purpose describes:
A)empathy.
B)self-regulation.
C)obsequiousness.
D)social skill.
A)empathy.
B)self-regulation.
C)obsequiousness.
D)social skill.
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69
A large sample survey was used to ask a total of 2,615 managers within U.S.corporations what they considered to be the most important characteristic of effective leaders.The item that ranked #1 was:
A)inspiring.
B)honest.
C)imaginative.
D)dependable.
A)inspiring.
B)honest.
C)imaginative.
D)dependable.
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70
The emotional intelligence element that implies having a deep understanding of one's own strengths and weaknesses,ego needs,drives,and motives is called:
A)motivation.
B)self-regulation.
C)self-awareness.
D)social skill.
A)motivation.
B)self-regulation.
C)self-awareness.
D)social skill.
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71
If all the project management studies discussed in the text are synthesized,it quickly becomes apparent that the key to understanding leadership behavior is to focus on:
A)where in the organizational hierarchy the project leaders are located.
B)where in the organizational hierarchy the project team members are located.
C)who the leaders are.
D)what the leaders do.
A)where in the organizational hierarchy the project leaders are located.
B)where in the organizational hierarchy the project team members are located.
C)who the leaders are.
D)what the leaders do.
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72
Pettersen's study of project managers found that most do not have the capacity to exercise power that derives from formal positional authority and therefore they must develop:
A)project champions.
B)cadres of trained professionals.
C)effective influencing skills.
D)efficient communications networks.
A)project champions.
B)cadres of trained professionals.
C)effective influencing skills.
D)efficient communications networks.
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73
Geoff sits at his desk and daydreams about what life will be like in 2030 when he retires.He can clearly picture events throughout the almost two decades that must elapse between now and then and what elements must come together to fulfill his lifelong dream of traveling the country in his RV.The temporal skill that Geoff is blessed (some would say cursed)with is:
A)future time perspective.
B)time span.
C)time conception.
D)timeline orientation.
A)future time perspective.
B)time span.
C)time conception.
D)timeline orientation.
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74
The temporal context or space to which an individual is oriented is their:
A)time orientation.
B)chronometer.
C)chronological clock.
D)biological clock.
A)time orientation.
B)chronometer.
C)chronological clock.
D)biological clock.
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75
Which of these behaviors is task-oriented?
A)harmonizing
B)consensus testing
C)standard setting
D)process analyzing
A)harmonizing
B)consensus testing
C)standard setting
D)process analyzing
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76
Among the essential abilities for effective project managers identified by a survey of 58 firms on their project management practices and skills was:
A)obfuscation.
B)humor.
C)speed.
D)experience.
A)obfuscation.
B)humor.
C)speed.
D)experience.
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77
Which of these behaviors is indicative of group maintenance?
A)stimulating communication
B)clarifying communication
C)process analyzing
D)process structuring
A)stimulating communication
B)clarifying communication
C)process analyzing
D)process structuring
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78
The ability to cognitively bring the past and future closer together is:
A)creating future vision.
B)time warping.
C)time compressing.
D)tesseracting.
A)creating future vision.
B)time warping.
C)time compressing.
D)tesseracting.
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79
Uncle Rico spends every waking hour selling Tupperware and reminiscing about his glory years in high school,mostly the latter.The past is his:
A)timeline orientation.
B)time span.
C)time conception.
D)temporal preference.
A)timeline orientation.
B)time span.
C)time conception.
D)temporal preference.
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80
Bill runs his life like he runs Windows,always working on six or seven things at once.He exhibits:
A)multitasking skills.
B)simultaneity.
C)co-processing ability.
D)polychronic preference.
A)multitasking skills.
B)simultaneity.
C)co-processing ability.
D)polychronic preference.
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