Deck 11: Developing Groups

Question 1

Groups which are natural formations that appear in the work environment in response to the need for social contact are called:

A)public relations groups.
B)informal groups.
C)task force groups.
D)formal groups.

Answer 1

B

Question 2

Which of the following is NOT a reason why people join groups?

A)security
B)self-esteem
C)affiliation
D)money
E)power

Answer 2

D

Question 3

Work groups established by the organization and have designed work assignments and established tasks are called:

A)task force teams.
B)teams.
C)informal groups.
D)groups.

Answer 3

B

Question 4

To have a better understanding of informal groups:

A)two factors must be looked at-cohesiveness and teams.
B)one factor must be looked at-norms.
C)four factors must be looked at-norms,cohesiveness,emergent leadership and teams.
D)three factors must be looked at-norms,cohesiveness and emergent leadership.
E)none of the above.

Question 5

"Going in the right direction but not there yet" is the best way to describe:

A)a real team.
B)a team.
C)a working group.
D)a potential team.

Question 6

Work groups typically provide their members with all of the following EXCEPT FOR:

A)explicit cues on how to work.
B)when it's acceptable to goof off.
C)when to look busy.
D)when to request leaves and absences.
E)what level of output to have.

Question 7

Affiliation with groups can:

A)fulfill a committees motives.
B)fulfill one's social needs.
C)fulfill an organization.
D)fulfill competitors obligations.

Question 8

Probably the most widespread norms are related to:

A)levels of budget and control.
B)levels of hierarchy.
C)levels of employee wages.
D)level of effort and performance.
E)levels of strategic planning.

Question 9

When the degree to which members are attracted to each other and are motivated to stay in a group is known as:

A)productivity.
B)teaming.
C)training.
D)cohesiveness.

Question 10

Depending on their objectives,team categories include all of the following EXCEPT FOR:

A)manage.
B)financial assistance.
C)provide advice.
D)make or do things.

Question 11

A group of individuals who interact primarily to share information and to make decisions to help each other perform within a given area of responsibility is known as:

A)advice.
B)potential team.
C)working group.
D)real team.
E)pseudo team.

Question 12

Cohesiveness is important because it's been found to be related to the group's:

A)identity.
B)relations.
C)purpose.
D)communication.
E)productivity.

Question 13

A product of negative synergy is known as:

A)common approach.
B)norm team.
C)technical expertise.
D)a pseudo team.
E)interpersonal skill.

Question 14

For many individuals their primary means of fulfilling their need for affiliation is:

A)off the job interactions.
B)vacations.
C)breaks.
D)on the job interactions.
E)lunch breaks.

Question 15

One of the appealing aspects of groups is that:

A)they represent power.
B)they represent unity.
C)they represent groups.
D)they represent organization.
E)they represent representation.

Question 16

What works in favor of informal groups whose goals are at odds with formal goals of the department?

A)vision
B)communication
C)ambiguity
D)unclear goals
E)low performance goals

Question 17

Two or more interacting and interdependent individuals who come together to achieve particular objectives are called:

A)a group.
B)a formal group.
C)an informal group.
D)teamwork.

Question 18

For individuals with a high power need,groups can be a vehicle for:

A)commitment.
B)communications.
C)promotion.
D)fulfillment.
E)direct access.

Question 19

The more cohesiveness the group:

A)the more its members will work longer hours.
B)the more its members will lack direction.
C)the more its members will follow its goals.
D)the more its members will communicate.

Question 20

Informal groups often:

A)develop as a means of stressed employees to share their frustrations and let off steam.
B)develop as a means of stressed employees to share a vision.
C)develop as a means of stressed employees to organize a union.
D)develop as a means of stressed employees to share their working hours.

Question 21

These are the components of a real team EXCEPT:

A)small size.
B)common purpose.
C)complementary skills.
D)manual accountability.
E)specific goals.
TRUE/FALSE.Write 'T' if the statement is true and 'F' if the statement is false.

Question 22

Effective teams contain a small number of people with complementary skills who are equally committed to a common purpose,goals,and working approach.

Question 23

All of these are formal groups EXCEPT:

A)task forces.
B)social groups.
C)work teams.
D)committees.
E)group meetings.

Question 24

A group is defined as two or more interacting and interdependent individuals who came together to achieve particular objectives.

Question 25

Which activity does not promote cohesiveness?

A)Small group size
B)Experiencing external threats together
C)Spending time together
D)History of previous success
E)Low interaction

Question 26

A unit with a set of common characteristics that lead to consistently high performance is known as:

A)a potential team.
B)a real team.
C)a pseudo team.
D)a working group.

Question 27

Usually teams out perform individuals when the tasks being,performed require multiple skills,judgement,and experience.

Question 28

Emergent leaders have influence over all organizational group members.

Question 29

Critical obstacles that can prevent teams from becoming high performers include the following EXCEPT FOR:

A)a weak sense of direction.
B)shirking of responsibilities
C)lack of trust.
D)clear purpose and goals.
E)critical skill gaps.

Question 30

Formal groups are work groups established outside the organization.

Question 31

When a team has a meaningful purpose that all members aspire to is known as:

A)dream.
B)plan.
C)goal.
D)vision.
E)task.

Question 32

American culture is based on the values of individualism.

Question 33

To perform effectively,a team requires all of types of skills EXCEPT FOR:

A)decision making skills.
B)problem solving skills.
C)technical expertise.
D)interpersonal skills.
E)writing skills.

Question 34

Teams need to have all the complementary skills at the beginning.

Question 35

The best way to describe a pseudo team is "going in the right direction but not there yet."

Question 36

Groups and teams are the same thing.

Question 37

Norms dictate these things on the job EXCEPT:

A)amount of socializing allowed on the job.
B)promptness or tardiness.
C)absenteeism rates.
D)output levels.
E)honesty.

Question 38

Supervisors can do a number of things to overcome the obstacles in creating teams and help teams to reach their full potential EXCEPT FOR:

A)create a clear purpose and goals.
B)shirking of responsibilities.
C)encourage small wins.
D)build mutual trust.
E)appraise both group and individual performance.

Question 39

The degree to which members are attracted to each other and are motivated to stay in the group is known as cohesiveness.

Question 40

Teams fall into three categories depending on their objectives EXCEPT:

A)production team.
B)management team.
C)norm team.
D)temporary task force.