Deck 7: Busi Ness Ethics Fundamentals
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Deck 7: Busi Ness Ethics Fundamentals
1
The ethics scandal that has come to define modem business ethics is the Enron debacle.
True
2
The major questions related to the conventional approach to business ethics are "Whose norms do we use?" and
"\Vhat norms are prevailing?"
"\Vhat norms are prevailing?"
True
3
The forces that most often come into conflict with ethics in a business setting are economic and social.
False
4
The majority of Americans think that the need for ethics is about the same as it was fifty years ago.
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5
Only about half of Americans say that they are worried about the moral compass in corporate America.
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6
Amoral management relies primarily on a compliance strategy that focuses on obedience to the law.
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7
Virtually all companies that exhibit moral management have had that outlook since they were founded.
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8
A recent NBES survey indicated that ethical misconduct at work was up slightly.
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9
Immoral management implies that decision makers know right from wrong,but choose to do wrong.
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10
Descriptive ethics is concerned with studying and describing the morality of a particular group of people.
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11
Researchers have found that many business people go through life thinking that they are objective.
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12
A December 2012 Gallop poll revealed that only 21% of the public thought that business executives had high or very high ethics.
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13
Moral management stresses profitability over other stakeholder concerns.
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14
Ethical behavior is generally considered to be on a higher plane than legal behavior.
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15
The public's view of business ethics has always been very high until the recent scandals.
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16
Public iuterest iu business ethics has heightened over each of the past three decades.
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17
In making ethical judgments,it is usually easier to reach consensus on individual practical cases than it is to agree on broad principles.
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18
The public's opinion of business ethics may be reported at two levels - a high level and a low level.
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19
Normative ethics depends on whether "everyone is doing it" to justify moral decisions and actions.
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20
The best reason to base one's ethics on societal norms is that the norms do not conflict;thus they provide clear
guidance to "right" and "wrong."
guidance to "right" and "wrong."
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21
The area of ethics that is concerned with supplying and justifying a coherent moral system of thinking and judging is called
A)normative ethics.
B)descriptive ethics.
C)business ethics.
D)virtue ethics.
A)normative ethics.
B)descriptive ethics.
C)business ethics.
D)virtue ethics.
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22
The postconventionallevel of moral development is the most common level for adults over 50 years of age.
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23
The focus of descriptive ethics is on
A)determining what should be done in a given situation.
B)justifying a moral system of thinking and judging.
C)learning what is occurring in the realm of moral behaviors and practices.
D)learning how to justify one's chosen actions.
A)determining what should be done in a given situation.
B)justifying a moral system of thinking and judging.
C)learning what is occurring in the realm of moral behaviors and practices.
D)learning how to justify one's chosen actions.
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24
At the macro level,big business is being questioned for its:
A)ethical challenges
B)legitimacy
C)individual activities
D)managerial relationships
A)ethical challenges
B)legitimacy
C)individual activities
D)managerial relationships
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25
Business ethics is
A)a special branch of ethics unto itself.
B)concerned with moral issues that occur only in business.
C)concerned with right and wrong behavior within a business context.
D)a subset of business practice.
A)a special branch of ethics unto itself.
B)concerned with moral issues that occur only in business.
C)concerned with right and wrong behavior within a business context.
D)a subset of business practice.
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26
One of the functions of corporate governance is
A)oversight of senior managers.
B)capital budgeting.
C)incorporating ethics into the strategic planning process.
D)monitoring executive bonuses.
A)oversight of senior managers.
B)capital budgeting.
C)incorporating ethics into the strategic planning process.
D)monitoring executive bonuses.
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27
Moral identification and ordering refers to the ability to discern the ambiguity of moral factors.
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28
Concepts of right and wrong are increasingly being interpreted today to include all of the following except
A)fairness.
B)justice.
C)equity.
D)equality.
A)fairness.
B)justice.
C)equity.
D)equality.
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29
A doctrine or system of moral conduct is called
A)ethics.
B)deontology.
C)morality.
D)moral philosophy.
A)ethics.
B)deontology.
C)morality.
D)moral philosophy.
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30
There is no doubt that the media are
A)ignoring ethical violations in their own industry.
B)reporting ethical problems more frequently and fervently.
C)defending the right of business to be conducted amorally.
D)reporting breaches of ethics in politics more than they are reporting business ethics violations.
A)ignoring ethical violations in their own industry.
B)reporting ethical problems more frequently and fervently.
C)defending the right of business to be conducted amorally.
D)reporting breaches of ethics in politics more than they are reporting business ethics violations.
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31
Culture is that broad synthesis of societal norms and values emanating from everyday living.
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32
The Wall Street fmancial scandals involved all the following except
A)recklessness about risk
B)ethical lending
C)subprirne lending calculations
D)greed
A)recklessness about risk
B)ethical lending
C)subprirne lending calculations
D)greed
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33
The Enron Era brought about a broad range of legal and ethic charges that included all the following except
A)securities fraud
B)conspiracy to inflate profits
C)corrupt corporate cultures
D)building company assets
A)securities fraud
B)conspiracy to inflate profits
C)corrupt corporate cultures
D)building company assets
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34
The approach to business ethics in which we compare a decision or practice to prevailing norms of acceptability is the
A)virtue approach.
B)principles approach.
C)conventional approach.
D)ethical tests approach.
A)virtue approach.
B)principles approach.
C)conventional approach.
D)ethical tests approach.
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35
Which of the following is not one of the major approaches to thinking about business ethics?
A)conventional approach
B)rights and duties approach
C)principles approach
D)ethical tests approach
A)conventional approach
B)rights and duties approach
C)principles approach
D)ethical tests approach
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36
In Kohlberg's preconventionallevel of moral development,the individual's primary concern is for others.
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37
The discipline that deals with what is good and bad and with moral duty and obligation is
A)morality.
B)deontology.
C)ethics.
D)moral philosophy.
A)morality.
B)deontology.
C)ethics.
D)moral philosophy.
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38
Public opinion polls regarding business ethics are
A)clearly tied to reactions to the latest scandals reported by the media.
B)reflective of actual business ethics currently in practice.
C)unrelated to actual business ethics practices.
D)difficult to assess because the media keeps ethics scandals in the public eye.
A)clearly tied to reactions to the latest scandals reported by the media.
B)reflective of actual business ethics currently in practice.
C)unrelated to actual business ethics practices.
D)difficult to assess because the media keeps ethics scandals in the public eye.
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39
The former CEO of Bendix Corporation blames the apparent decline in business's ethical behavior on
A)the greed of senior managers.
B)the contexts in which corporate decisions are made.
C)the lack of required business ethics courses in undergraduate and MBA programs.
D)the decline in the importance of religion in American society.
A)the greed of senior managers.
B)the contexts in which corporate decisions are made.
C)the lack of required business ethics courses in undergraduate and MBA programs.
D)the decline in the importance of religion in American society.
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40
An NBES Survey concluded that ethical misconduct
A)whistle-blowing had decreased.
B)In pressure to cut comers had increased.
C)at work was down slightly
D)was observed more on the job.
A)whistle-blowing had decreased.
B)In pressure to cut comers had increased.
C)at work was down slightly
D)was observed more on the job.
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41
The key operating question of amoral management is
A)can we make money with this action,regardless of what it takes?
B)will this action be fair to all stakeholders?
C)what effects will this action have on our stakeholders?
D)can we make money with this action?
A)can we make money with this action,regardless of what it takes?
B)will this action be fair to all stakeholders?
C)what effects will this action have on our stakeholders?
D)can we make money with this action?
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42
The ethics question "how do we get from what is to what ought to be?" is
A)descriptive.
B)normative.
C)practical.
D)motivational.
A)descriptive.
B)normative.
C)practical.
D)motivational.
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43
The model of ethical management that implies a positive and active opposition to what is right is called
A)innnoral management.
B)moral management.
C)semi-moral management.
D)amoral management.
A)innnoral management.
B)moral management.
C)semi-moral management.
D)amoral management.
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44
Managers who simply fail to consider moral questions when making business decisions use the
A)immoral management model.
B)moral management model.
C)intentional amoral management model.
D)unintentional amoral management model.
A)immoral management model.
B)moral management model.
C)intentional amoral management model.
D)unintentional amoral management model.
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45
Which of the following is not an element of making ethical judgments?
A)observation of the decision or action
B)comparison of the decision or action to prevailing norms of acceptability
C)recognition that value judgments are made regarding the decision or action and the prevailing norms of acceptability
D)awareness of the moral implications of a situation
A)observation of the decision or action
B)comparison of the decision or action to prevailing norms of acceptability
C)recognition that value judgments are made regarding the decision or action and the prevailing norms of acceptability
D)awareness of the moral implications of a situation
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46
Questions about business ethics can be asked at any of the following levels except
A)individual.
B)organizational.
C)economic.
D)global.
A)individual.
B)organizational.
C)economic.
D)global.
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47
The model of ethical management in which managers fail to take morality into account when making decisions is
A)inunoral management.
B)moral management.
C)semi-moral management.
D)amoral management.
A)inunoral management.
B)moral management.
C)semi-moral management.
D)amoral management.
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48
Which of the following is not a structural aspect of unconscious accounting bias?
A)ambiguity
B)attachment
C)approval
D)ambivalence
A)ambiguity
B)attachment
C)approval
D)ambivalence
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49
Which of the following is not a model of ethical management provided in the textbook?
A)innnoral management
B)semi-moral management
C)moral management
D)amoral management
A)innnoral management
B)semi-moral management
C)moral management
D)amoral management
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50
The most serious danger of using the conventional approach to business ethics is
A)reliance on normative ethics without regard to descriptive ethics.
B)lapsing into ethical relativism.
C)lack of innovation in ethical judgments.
D)stunting one's moral development.
A)reliance on normative ethics without regard to descriptive ethics.
B)lapsing into ethical relativism.
C)lack of innovation in ethical judgments.
D)stunting one's moral development.
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51
The key operating question of immoral management is
A)can we make money with this action,regardless of what it takes?
B)will this action be fair to all stakeholders?
C)what effects will this action have on our major stakeholders?
D)can we make money with this action?
A)can we make money with this action,regardless of what it takes?
B)will this action be fair to all stakeholders?
C)what effects will this action have on our major stakeholders?
D)can we make money with this action?
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52
The normative question of ethics is
A)what is?
B)what ought to be?
C)how do we get from what is to what ought to be?
D)what is our motivation?
A)what is?
B)what ought to be?
C)how do we get from what is to what ought to be?
D)what is our motivation?
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53
The challenge in all managerial situations is take what can be done and what should be done and frnd
A)a balance.
B)the more practical solution.
C)the least costly approach.
D)the most effective action.
A)a balance.
B)the more practical solution.
C)the least costly approach.
D)the most effective action.
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54
The "integrity strategy" espoused by Lynn Sharp Paine is similar to the
A)immoral management model.
B)moral management model.
C)semi-moral management model.
D)amoral management model.
A)immoral management model.
B)moral management model.
C)semi-moral management model.
D)amoral management model.
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55
The population hypothesis regarding ethical management models is
A)the three models approximate a normal,bell-shaped curve.
B)that the moral management model is the largest segment of the normal curve.
C)that the immoral management model is the largest segment of the normal curve.
D)the three models exhibit a skewed curve,weighted toward either moral or immoral management models,depending on the society being studied.
A)the three models approximate a normal,bell-shaped curve.
B)that the moral management model is the largest segment of the normal curve.
C)that the immoral management model is the largest segment of the normal curve.
D)the three models exhibit a skewed curve,weighted toward either moral or immoral management models,depending on the society being studied.
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56
The minimum standard of ethical behavior can be thought of as
A)following the Golden Rule.
B)adhering to the law.
C)living according to religious principles.
D)avoiding punishment.
A)following the Golden Rule.
B)adhering to the law.
C)living according to religious principles.
D)avoiding punishment.
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57
Managers who believe that business decisions are not subject to moral constraints tend to utilize the
A)immoral management model.
B)moral management model.
C)intentional amoral management model.
D)unintentional amoral management model.
A)immoral management model.
B)moral management model.
C)intentional amoral management model.
D)unintentional amoral management model.
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58
All of the following are questions that capture the central meaning of ethics except
A)what is?
B)what happened?
C)what ought to be?
D)what is our motivation?
A)what is?
B)what happened?
C)what ought to be?
D)what is our motivation?
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59
The ethical management model that conforms to high standards of behavior or professional standards of conduct is
A)innnoral management.
B)semi-moral management.
C)moral management.
D)amoral management.
A)innnoral management.
B)semi-moral management.
C)moral management.
D)amoral management.
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60
The key operating question of moral management is
A)can we make money with this action,regardless of what it takes?
B)will this action be fair to all stakeholders?
C)what effects will this action have on our stakeholders?
D)can we make money with this action?
A)can we make money with this action,regardless of what it takes?
B)will this action be fair to all stakeholders?
C)what effects will this action have on our stakeholders?
D)can we make money with this action?
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61
Describe and evaluate the "what is?" ethics question.
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62
Compare and contrast ethics and the law.How are they similar? How are they different? Which is the higher standard? Why aren't they the equivalent of one another?
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63
What are the seven habits of highly moral leaders?
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64
What is the distinction that the textbook draws between ethics and morality?
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65
The sense that concern for fairness,justice,and due process to people,groups,and communities should be woven into managerial decision-making is called
A)integration of managerial and moral competence.
B)moral obligation.
C)moral sensitivity.
D)moral evaluation.
A)integration of managerial and moral competence.
B)moral obligation.
C)moral sensitivity.
D)moral evaluation.
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66
If business ethics have,in reality,declined over the past decades,what are the primary reasons for this movement?
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67
The individual hypothesis regarding ethical management models is
A)the three models approximate a normal,bell-shaped curve.
B)that individuals managers utilize all three of the models at different times and situations.
C)that individual managers emphasize one of the three models over the others.
D)that individual managers attempt to match the model they use to the particular situation.
A)the three models approximate a normal,bell-shaped curve.
B)that individuals managers utilize all three of the models at different times and situations.
C)that individual managers emphasize one of the three models over the others.
D)that individual managers attempt to match the model they use to the particular situation.
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68
Interpret the authors' statement that "many business people go through life deluded by the illusion of objectivity."
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69
Lawrence Kohlberg's model of moral development includes all of the following levels except
A)the preconventionallevel.
B)the conventional level.
C)the postconventionallevel.
D)law and order morality.
A)the preconventionallevel.
B)the conventional level.
C)the postconventionallevel.
D)law and order morality.
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70
Using the ethics question "what ought to be?" consider this hypothetical about a corporate planning seminar.At the
seminar,a speaker tells the participants that presidents of large corporations should begin their planning processes with a vision of society,not with where they want their fmns to be in 5 or 10 years.Evaluate this advice in light of
what you have learned about business ethics.
seminar,a speaker tells the participants that presidents of large corporations should begin their planning processes with a vision of society,not with where they want their fmns to be in 5 or 10 years.Evaluate this advice in light of
what you have learned about business ethics.
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71
Distinguish between descriptive and normative ethics.
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72
Which of the following is not a source of a manager's values that is external to the firm?
A)religion
B)philosophy
C)scientific
D)legal
A)religion
B)philosophy
C)scientific
D)legal
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73
Lawrence Kohlberg found that most adults never get to the third level of moral development.What implications for management does this observation have?
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74
Discuss the relevance of one's motivations to his or her ethical actions.
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75
\Vhat are the differences among ''immoral,'' ''moral,'' and ''amoral?''
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76
An element of moral judgment is all the following except
A)moral imagination
B)managerial competence
C)moral identification and ordering
D)sense of moral obligation
A)moral imagination
B)managerial competence
C)moral identification and ordering
D)sense of moral obligation
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77
Moral imagination is:
A)imagining the best possible outcome.
B)being able to see economic and moral relationships
C)the ability to see the relevance or nonrelevance of issues
D)deciding which course of action to adopt.
A)imagining the best possible outcome.
B)being able to see economic and moral relationships
C)the ability to see the relevance or nonrelevance of issues
D)deciding which course of action to adopt.
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78
Briefly describe the process of moral development described by Kohlberg.
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79
Describe how a Venn diagram can help a manager evaluate moral dilemmas and come to decisions about those situations.
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80
The three models of ethical management (immoral,moral,and amoral)provide only one "good" example--that of moral management.However,the authors imply that immoral and amoral management are prevalent in our society,while moral management is practiced less.Which is the bigger problem in our society,immoral or amoral
management?
management?
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