Deck 8: Team Leadership and Self-Managed Teams

Question 1

Teamwork is an understanding and commitment to common goals on the part of all team members.

Answer 1

True

Question 2

It is more likely the case that in a group,the typical group member mentality is "what's in it for me."

Answer 2

True

Question 3

All groups are teams,but not all teams are groups.

Answer 3

False
Explanation:All teams are groups, but not all groups are teams.

Question 4

One of the disadvantages of teamwork is that members may face pressure to conform to lower team standards of performance and conduct.

Question 5

Team innovation is the collective acquisition,combination,creation,and sharing of knowledge.

Question 6

Because your team is more concerned about objectively appraising different courses of action and less concerned about getting unanimous agreement,it is experiencing groupthink.

Question 7

Team norms develop in the early stages of a team's formation.

Question 8

Team norms are standards of behavior dictated by the organization.

Question 9

Some performance outcomes that have been used to evaluate team effectiveness are innovation,efficiency,quality,and employee satisfaction.

Question 10

Social loafing is when members of a cohesive group tend to agree on a decision not on the basis of its merit but because they are willing to risk rejection for questioning a majority viewpoint or presenting a dissenting opinion.

Question 11

Social loafing in a team is likely to occur when each team member's effort is recognized and assessed.

Question 12

Groupthink happens when the team values getting along so much that dissenting views are suppressed in favor of consensus.

Question 13

Team effectiveness has three components: task performance,group potency,and individual satisfaction.

Question 14

An advantage of teamwork is that members can help each other and avoid major errors.

Question 15

Current estimates are that over 80 percent of all organizations use some form of teams.

Question 16

Shirking of individual responsibility,also known as social loafing,is a possible limitation of teams.

Question 17

Effective teamwork offers a work environment where employees are satisfied with their jobs and less likely to quit.

Question 18

The most effective leadership style in a team tends to be very hierarchical in its setup.

Question 19

Individual satisfaction is the degree to which the team's output (product or service)meets the needs and expectations of those who use it.

Question 20

Team cohesion is the extent to which team members bond together and remain committed to achieving team goals.

Question 21

Team cohesion is increased when team members have strong inter-personal relationships and self-identification with the team.

Question 22

A functional team is a group of employees belonging to the same functional department,such as marketing,R&D,production,human resources,or information systems,who have a common objective.

Question 23

It is recommended that leaders play the role of facilitators rather than deciders at meetings.

Question 24

When creating an effective team,a team leader's role as a resource person identifies team needs and addresses them in a timely fashion.

Question 25

Teams composed of less than 12 members are generally less effective than larger teams.

Question 26

According to the team-centered decision-making model,the leader should seek opinions and try to get agreement but never relinquish the right to make final choices.

Question 27

Small teams are generally more effective than larger teams.

Question 28

The leader-centered decision-making model is preferred when unpopular decisions need to be made.

Question 29

According to the text,the single greatest mistake made by those who call meetings is that they do not display the appropriate leadership style for the meeting.

Question 30

According to the team-centered decision-making model,the role of the leader should be to serve as a consultant,advisor,teacher,and facilitator.

Question 31

The team leader must model the behavior that he or she desires from the team.

Question 32

Encouraging interteam rivalries is more likely to reduce than increase creativity.

Question 33

Effective teams have strong support from top management.

Question 34

One of the potential disadvantages of cross-functional teams is that there is always a lack of coordination given the many problems that can occur when people from different functions come together to work on a project at the same time.

Question 35

A team charter is a document developed by management to specify the rules by which the team will be governed.

Question 36

Virtual teams can be organized along functional or cross-functional lines.

Question 37

A disadvantage of team-centered decision making is that unanimous consent on a decision may end up being a poor compromise rather than an optimal solution.

Question 38

Top management must foster an environment of creativity and learning while protecting team members who take creative risks.

Question 39

Teams where individuals in the teams have clearly defined roles and responsibilities are more likely to assign blame when things go wrong.

Question 40

Cross-functional teams may also include representatives from outside organizations,such as suppliers,clients,and joint-venture partners.

Question 41

Shirking of individual responsibility is also known as:

A)groupthink.
B)synergy.
C)social loafing.
D)task facilitation.

Question 42

Which of the following statements regarding groups and teams is TRUE?

A)The leadership style in a group tends to be participative.
B)The leadership style in a team tends to be very hierarchical.
C)Groups focus on individual performance and goals.
D)A team is characterized by a mentality of "what's in it for me."

Question 43

Social loafing and groupthink are not likely to occur in self-managed teams.

Question 44

Benefits of self-managing teams include greater employee job satisfaction,commitment,and productivity,and lower turnover and absenteeism rates.

Question 45

The three parts of a meeting are determining participants,identifying objectives,and covering agenda items.

Question 46

All of the following occur with groupthink EXCEPT:

A)dissenting views are suppressed in favor of consensus.
B)the group often becomes more concerned with striving for unanimity than with objectively appraising different courses of action.
C)the group culture values getting along more than getting things done.
D)decisions are agreed upon on the basis of their merit.

Question 47

At the end of a meeting,it is recommended that the leader review all assignments given during the meeting.

Question 48

Which of the following statements correctly describes a team as opposed to a group?

A)Team performance is ultimately the summation of each team member's individual contribution.
B)Team members have very little accountability for team outcomes.
C)Teams focus on individual abilities.
D)In a team, the whole is greater than the sum of its parts.

Question 49

Advocates of the self-managed team believe that autonomy through team control over critical task-related decisions allow the team to perform better than conventional teams.

Question 50

The self-managed team facilitator is the external leader of a self-managed team,whose job is to create optimal working conditions so team members take on responsibilities to work productively and solve complex problems on their own.

Question 51

Self-managed team members' skills are typically highly specialized.

Question 52

____ involves the creative cooperation of people working together to achieve something beyond the capacities of individuals working alone.

A)Synergy
B)Functional teamwork
C)Groupthink
D)Virtual teamwork

Question 53

A self-managed team manager or leader is an advocate of the self-managed team concept whose responsibility is to help the team obtain necessary resources,gain political support from top management and other stakeholders of the organization,and defend it from enemy attacks.

Question 54

Which of the following is NOT an advantage of teamwork?

A)Being a member of a team makes it possible to satisfy more needs than if one worked alone.
B)Major errors are likely to be avoided.
C)A work environment is created that encourages people to become self-motivated, empowered, and satisfied with their jobs.
D)Groupthink increases effectiveness.

Question 55

In self-managed teams,distributed leadership is when different self-managed team members assume different leadership roles as circumstances and task requirements warrant.

Question 56

____ is an understanding and commitment to common goals on the part of all team members.

A)Goal congruence
B)Teamwork
C)Team cohesion
D)Social loafing

Question 57

Social loafing is likely to result when:

A)teams are extremely cohesive.
B)individual effort is not recognized and assessed.
C)there is a lack of motivation within the team.
D)individual-level performance appraisal occurs.

Question 58

The nature of self-managed teams is one of individual empowerment and accountability.

Question 59

In handling problem members during team meetings,the rotation method is effective with talkers and arguers.

Question 60

In a meeting,it is a leader's responsibility to shut up the talkers.

Question 61

Which of the following statements regarding functional teams is NOT true?

A)The structure of the functional team is generally more hierarchical.
B)A drawback is that workers suffer from boredom due to the repetitive nature of their jobs.
C)Rivalry often happens between functional teams that do not interact with each other.
D)The use of functional teams has increased over the years.

Question 62

Before calling a meeting,the leader should do all of the following EXCEPT:

A)decide who should attend the meeting.
B)identify the activities that will take place during the meeting.
C)set aside at least 3-4 hours to prepare for the meeting.
D)clearly define the purpose and set objectives to be accomplished during the meeting.

Question 63

It is recommended that leaders play the role of ____ at meetings.

A)director
B)facilitator
C)advisor
D)consultant

Question 64

The team-centered decision-making model is preferred when:

A)relevant information and expertise is found in a few select individuals.
B)participation is needed to obtain necessary commitment.
C)concentrating power in a single individual helps the team.
D)popular decisions need to be made.

Question 65

Which of the following is NOT a role the leader plays while creating an effective team?

A)Chief motivator.
B)Role model.
C)Resource person.
D)Figurehead.

Question 66

Which of the following is a characteristic of an effective team?

A)A team charter developed by top management.
B)A team charter developed by team members.
C)Goals set by top management.
D)An independence among members.

Question 67

Team cohesion is increased when:

A)team members share similar attitudes and values.
B)there is low team efficacy.
C)the organization discourages interteam competition for rewards.
D)top management gives high praise and recognition for individual accomplishments.

Question 68

Team quality pertains to:

A)the team's ability to produce outputs that meet or exceed customer expectations.
B)the team's ability to achieve satisfactory results and maintain member's personal satisfaction.
C)each team member's acquisition, combination, creation, and sharing of his/her knowledge.
D)the team's ability to slowly respond to change with standard solutions.

Question 69

Which of the following is NOT one of the components of team effectiveness?

A)Knowledge management.
B)Individual satisfaction.
C)Group process.
D)Task performance.

Question 70

Given the cross-cultural nature of virtual teams,one of the responsibilities of global virtual team leaders includes:

A)staying alert for relational and communication problems.
B)maximizing financial rewards.
C)making sure team is diversified.
D)making sure all information passes through them.

Question 71

Organizational characteristics that favor team creativity include all the following EXCEPT:

A)a commitment to team diversity.
B)inter-team rivalries are encouraged.
C)flexible operating procedures.
D)individual-centered recognition and reward programs.

Question 72

Which of the following is an advantage to team-centered decision-making?

A)It results in higher commitment by the leader.
B)It can improve decision quality.
C)Team members prefer assuming responsibility.
D)Decisions happen quickly.

Question 73

Which of the following statements regarding virtual teams is NOT true?

A)A virtual team is one whose members are geographically dispersed, requiring them to work together through electronic means with minimal face-to-face interaction.
B)Virtual teams can present significant collaboration, communication, and leadership challenges.
C)Virtual teams are always organized along functional lines.
D)An increasing number of organizations are using virtual teams.

Question 74

Which of the following is NOT a benefit of a cross-functional team?

A)Improved coordination.
B)Members learn new skills.
C)Creative potential exceeds a single functional team.
D)Their singular perspective keeps them focused.

Question 75

Team ______ is the creation of something valuable,useful,and novel by individuals working together in a complex social system.

A)learning
B)creativity
C)socialization
D)wanderer

Question 76

Research on the size of teams has shown that:

A)the more diverse and large a team is, the more likely that it will be effective.
B)the more agreeable a team is, the more successfully it can increase in size.
C)small teams, typically under 12 people, are generally more effective than larger teams.
D)members tend to form close interpersonal realtionships when in large teams.

Question 77

Which of the following is NOT a role of the leader using the team-centered decision-making approach?

A)Advisor
B)Facilitator
C)Consultant
D)Negotiator

Question 78

Which of the following statements regarding team norms is NOT true?

A)Norms determine what behavior is acceptable and unacceptable.
B)Norms are typically developed only after a team has been together for awhile.
C)Norms influence how a team makes decisions.
D)Norms provide the underpinnings for team cohesion.

Question 79

All of the following are disadvantages of team-centered decision-making EXCEPT:

A)it can be self-serving and contrary to the best interests of the organization.
B)it can end up being a poor compromise rather than an optimal solution.
C)it can take longer than decisions made alone by a manager.
D)it can shift decision-making action away from the leader, allowing him/her to focus on more important matters.

Question 80

____ teams are relatively autonomous teams whose members share or rotate leadership responsibilities and hold themselves mutually responsible for a set of performance goals assigned by higher management.

A)Functional
B)Cross-functional
C)Virtual
D)Self-managed