Deck 6: Social Groups and Organizations
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Deck 6: Social Groups and Organizations
1
When Anthony was an undergraduate student, he bonded with many of his professors and modeled his own behavior and values after theirs. For Anthony, what group best describes these undergraduate professors?
A) They were Anthony's out-group.
B) They were Anthony's reference group.
C) They were Anthony's dyad.
D) They were Anthony's personal bureaucracy.
A) They were Anthony's out-group.
B) They were Anthony's reference group.
C) They were Anthony's dyad.
D) They were Anthony's personal bureaucracy.
B
2
Which sociological perspective takes the position that it is people, not organizations, which have goals?
A) the structural functionalist approach
B) the conflict perspective
C) the symbolic interactionist approach
D) the neo-conflict perspective
A) the structural functionalist approach
B) the conflict perspective
C) the symbolic interactionist approach
D) the neo-conflict perspective
C
3
Based on Charles Horton Cooley's classifications of groups, what classification best applies to cybergroups?
A) Cybergroups are ideally classified as primary groups.
B) Cybergroups are ideally classified as secondary groups.
C) Cybergroups cannot be appropriately classified as primary or secondary groups.
D) Cybergroups can be classified as either primary or secondary groups but do not fit either group very well.
A) Cybergroups are ideally classified as primary groups.
B) Cybergroups are ideally classified as secondary groups.
C) Cybergroups cannot be appropriately classified as primary or secondary groups.
D) Cybergroups can be classified as either primary or secondary groups but do not fit either group very well.
D
4
Forty people are on a bus traveling to various destinations. Other than sharing seats on this bus these people have nothing in common. Such a group is best described as being a[n] ________.
A) aggregate
B) category
C) social group
D) clique
A) aggregate
B) category
C) social group
D) clique
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5
What type of social organization best describes a soccer club, a little league baseball team, and Mothers Against Drunk Driving?
A) utilitarian organizations
B) coercive organizations
C) civil organizations
D) voluntary organizations
A) utilitarian organizations
B) coercive organizations
C) civil organizations
D) voluntary organizations
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6
Who were the two social scientists responsible for presenting the "Peter Principle," the notion that in a bureaucracy people are promoted to their level of incompetence?
A) Peter Berger and Peter Noonan
B) John R. Peters and Peter Graves
C) Laurence Peter and Raymond Hull
D) Peter Berger and Michael Burawoy
A) Peter Berger and Peter Noonan
B) John R. Peters and Peter Graves
C) Laurence Peter and Raymond Hull
D) Peter Berger and Michael Burawoy
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7
Which sociological perspective is most aligned with the belief that formal organizations are necessary for the proper operation of large and complex societies?
A) the symbolic interactionist perspective
B) the structural functionalist perspective
C) the conflict perspective
D) the neo-conflict perspective
A) the symbolic interactionist perspective
B) the structural functionalist perspective
C) the conflict perspective
D) the neo-conflict perspective
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8
Army insignias, gang colors, and fraternity jackets are devices used to identify who is inside or outside a group. In view of this they are called ________.
A) identification tags
B) personal identity kits
C) reference points
D) social boundaries
A) identification tags
B) personal identity kits
C) reference points
D) social boundaries
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9
Which set of qualities is MOST APPLICABLE to a primary group?
A) large number of members, impersonal, goal-oriented
B) small number of members, intimate, informal
C) formal social control, limited duration, impersonal
D) long-term, large number of members, formal social control
A) large number of members, impersonal, goal-oriented
B) small number of members, intimate, informal
C) formal social control, limited duration, impersonal
D) long-term, large number of members, formal social control
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10
Which sociological perspective is most aligned with the belief that formal organizations are necessary for the proper operation of large and complex societies?
A) the symbolic interactionist perspective
B) the structural functionalist perspective
C) the conflict perspective
D) the neo-conflict perspective
A) the symbolic interactionist perspective
B) the structural functionalist perspective
C) the conflict perspective
D) the neo-conflict perspective
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11
Based on all age groups, which of the following organizations has the highest percentage of adult membership?
A) labor unions
B) PTA
C) environmental organizations
D) church, temple, or synagogue
A) labor unions
B) PTA
C) environmental organizations
D) church, temple, or synagogue
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12
All Boston Red Sox fans, left-handed golfers, and other people with similar social characteristics or a common status no matter where they may be are called a[n] ________.
A) aggregate
B) category
C) social group
D) reference group
A) aggregate
B) category
C) social group
D) reference group
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13
Based on the research of Robert Putnam and his colleagues, which of the following organizations was the only one to see an increase in membership in the 1990s?
A) the American Medical Association
B) the Parent Teacher Association
C) the Knights of Columbus and other religious groups
D) the Elks and other civic groups
A) the American Medical Association
B) the Parent Teacher Association
C) the Knights of Columbus and other religious groups
D) the Elks and other civic groups
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14
Decision making that ignores alternative solutions in order to maintain group harmony that may result in disastrous consequences is called ________.
A) group polarization
B) risky shift
C) group think
D) bureaucratic ritualism
A) group polarization
B) risky shift
C) group think
D) bureaucratic ritualism
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15
What term would Charles Horton Cooley use to classify a formal organization?
A) It is a secondary group.
B) It is a primary group.
C) It is an in-group.
D) It is an out-group.
A) It is a secondary group.
B) It is a primary group.
C) It is an in-group.
D) It is an out-group.
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16
Pat is running for Congress. His original grass roots election committee was close-knit. As the campaign grew in size a number of people began to slack off in their commitment. Some seemed to "be along for the ride" and were participating because they hoped to get government jobs when Pat was elected. In view of this, which of the following explanations best describes what has happened to Pat's election committee?
A) The committee is becoming a bureaucracy.
B) Some members of the committee are engaged in social loafing.
C) The committee is an example of laissez-faire leadership.
D) The committee is suffering from the phenomenon of groupthink.
A) The committee is becoming a bureaucracy.
B) Some members of the committee are engaged in social loafing.
C) The committee is an example of laissez-faire leadership.
D) The committee is suffering from the phenomenon of groupthink.
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17
When Mike decides to have a few beers at home he will drink a six pack watching the game or a movie. When he is out on the town with his fraternity pals he may drink twenty or more beers simply because he doesn't want his frat brothers to think he is a teetotaler. Which sociological concept is the best description of Mike's behavior?
A) Mike is experiencing risky shift.
B) Mike is engaged in groupthink.
C) Mike is suffering from group polarization.
D) Mike is having difficulty determining social boundaries.
A) Mike is experiencing risky shift.
B) Mike is engaged in groupthink.
C) Mike is suffering from group polarization.
D) Mike is having difficulty determining social boundaries.
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18
Gangs, fraternities, and other groups that create a sense of "we-ness," group loyalty, and have a tendency to generate feelings of superiority resulting in prejudice and discrimination are called a[n] ________.
A) reference group
B) primary group
C) significant group
D) in-group
A) reference group
B) primary group
C) significant group
D) in-group
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19
Of all contemporary bureaucracies, which group seems to present more examples of irrationality than any other kind?
A) fast-food restaurants
B) Fortune 500 corporations
C) the government
D) colleges and universities
A) fast-food restaurants
B) Fortune 500 corporations
C) the government
D) colleges and universities
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20
Five members of Dr. Murphy's sociology class have formed a study group. They meet twice a week and study for two hours each time in a relaxed, informal setting. They enjoy their group so much that the five students have agreed to take several of the same courses next semester and continue their joint effort. What term would Charles Horton Cooley use to describe the study group?
A) secondary group
B) in-group
C) primary group
D) reference group
A) secondary group
B) in-group
C) primary group
D) reference group
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21
What type of social organization best describes the PTA, church choir, and Shriners?
A) utilitarian organizations
B) coercive organizations
C) civil organizations
D) voluntary organizations
A) utilitarian organizations
B) coercive organizations
C) civil organizations
D) voluntary organizations
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22
What corporations did sociologist Nicole Biggart study and came to the conclusion that some corporations were successful because they violated, not followed, traditional bureaucratic principles?
A) Mary Kay Cosmetics, Amway, and Avon
B) Alcoa, General Dynamics, and Exxon
C) Walmart, Sears, and Macys
D) Ford, General Motors, and Chrysler
A) Mary Kay Cosmetics, Amway, and Avon
B) Alcoa, General Dynamics, and Exxon
C) Walmart, Sears, and Macys
D) Ford, General Motors, and Chrysler
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23
In bureaucracies, the work tends to expand to fill the time allotted for its completion. This is called ________.
A) the Peter Principle
B) goal displacement
C) bureaucratic ritualism
D) Parkinson's Law
A) the Peter Principle
B) goal displacement
C) bureaucratic ritualism
D) Parkinson's Law
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24
Which of the following descriptions is MOST applicable to the bureaucracy?
A) personal involvement, specialization of labor, merit and career
B) division of labor, hierarchical structure, formal rules
C) flexible structure, formal rules, personal involvement
D) master of many skills, informal rules, impersonality
A) personal involvement, specialization of labor, merit and career
B) division of labor, hierarchical structure, formal rules
C) flexible structure, formal rules, personal involvement
D) master of many skills, informal rules, impersonality
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25
In primary groups, relationships are not valued for what they can do for the individual member but for the relationships themselves.
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26
People who happen to share specific characteristics or a common status, such as being left-handed or wearing glasses, qualify as being an aggregate.
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27
Max Weber described the bureaucracy as an organization "that shrinks a person's moral capacity into a mere duty to obey."
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28
Reference groups have both positive and negative functions.
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29
Who was the sociologist who addressed small group dynamics and wrote the book The Human Group?
A) Kai Erikson
B) Max Weber
C) George Homans
D) Theodor Adorno
A) Kai Erikson
B) Max Weber
C) George Homans
D) Theodor Adorno
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30
What was the award initially issued by Senator William Proxmire that brought public attention to foolish government spending?
A) the Golden Fleece Award
B) the Peter Principle Award
C) the Taxpayers-in-Chaos Award
D) the Terminator Award
A) the Golden Fleece Award
B) the Peter Principle Award
C) the Taxpayers-in-Chaos Award
D) the Terminator Award
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31
What was the major point made by C. Northcote Parkinson in "Parkinson's Law"?
A) Bureaucracies have a tendency to change their goals once they have been achieved to perpetuate their existence.
B) Individuals are promoted through the ranks until they reach their level of incompetence.
C) Conforming to procedure is more important than the goal of the organization.
D) In bureaucracies work expands to fill the time available for its completion.
A) Bureaucracies have a tendency to change their goals once they have been achieved to perpetuate their existence.
B) Individuals are promoted through the ranks until they reach their level of incompetence.
C) Conforming to procedure is more important than the goal of the organization.
D) In bureaucracies work expands to fill the time available for its completion.
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32
Which sociological perspective is aligned with the belief that formal organizations emerged to offer elites greater ability to meet the challenges of competitors and control subordinates?
A) the symbolic interactionist perspective
B) the structuralist perspective
C) the conflict perspective
D) the functionalist perspective
A) the symbolic interactionist perspective
B) the structuralist perspective
C) the conflict perspective
D) the functionalist perspective
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33
John just graduated from college and is making $35,000 a year as an elementary school teacher. Although he desires to make a six-figure salary within the next ten years he has a feeling of relative gratification when he compares himself to people in other groups. Based on this, which group would create this feeling of relative gratification that John is experiencing when he uses it as a reference group?
A) homeless people
B) college professors
C) elementary school principals
D) CEOs of major companies
A) homeless people
B) college professors
C) elementary school principals
D) CEOs of major companies
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34
Primary groups are usually based on expressive relationships whereas secondary groups are usually based on instrumental behavior.
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35
Secondary groups that are formally organized to achieve specific goals are called ________.
A) reference groups
B) social institutions
C) primary groups
D) formal organizations
A) reference groups
B) social institutions
C) primary groups
D) formal organizations
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36
Who was the sociologist who developed the concept of primary and secondary groups?
A) George Herbert Mead
B) Kai Erikson
C) Art Shostak
D) Charles Horton Cooley
A) George Herbert Mead
B) Kai Erikson
C) Art Shostak
D) Charles Horton Cooley
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37
Based on Etzioni's typology of organizations, what typology do sociologists normally classify media organizations?
A) coercive organizations
B) utilitarian organizations
C) voluntary organizations
D) civil organizations
A) coercive organizations
B) utilitarian organizations
C) voluntary organizations
D) civil organizations
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38
Leo was required to submit "the green form" to apply for student teaching. Because the teaching office only had one form left, they made a copy of the "green form" on white copy paper. When Leo submitted the completed white copy to the Dean's office, the secretary refused to accept it because it wasn't "the green form." Such a situation, where the process (submitting the "green form") becomes more important than the goal (to apply for student teaching), is an example of ________.
A) the Peter Principle
B) goal displacement
C) bureaucratic ritualism
D) phantom acceptance
A) the Peter Principle
B) goal displacement
C) bureaucratic ritualism
D) phantom acceptance
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39
What prediction did economist Lester Thurow make regarding bureaucracies in the twenty-first century?
A) He predicted bureaucracies will expand and take over every aspect of life.
B) He predicted bureaucracies will disappear and be replaced by "the New World Order."
C) He predicted a debureaucratization process at an accelerated rate.
D) He predicted there will be no change in the extent bureaucracies exist.
A) He predicted bureaucracies will expand and take over every aspect of life.
B) He predicted bureaucracies will disappear and be replaced by "the New World Order."
C) He predicted a debureaucratization process at an accelerated rate.
D) He predicted there will be no change in the extent bureaucracies exist.
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40
Prisons, mental hospitals, and elementary schools are most appropriately classified as what type of organization?
A) utilitarian organizations
B) coercive organizations
C) voluntary organizations
D) political organizations
A) utilitarian organizations
B) coercive organizations
C) voluntary organizations
D) political organizations
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41
All New York Yankee fans, women in graduate schools, and other people with similar social characteristics or a common status no matter where they may be is called a[n] ________.
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42
One of the advantages of a bureaucracy over other types of formal organizations is that bureaucracies provide greater personal attention to employees and clients of the organization.
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43
Most of us will never experience membership in a coercive organization.
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44
Weber and his contemporaries who have studied bureaucracies were most impressed by the bureaucracy's ability to coordinate the activities of large groups of people and to outperform and outproduce all other forms of organizations.
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45
Two or more people who interact in patterned ways, have a feeling of unity, and share interests and expectations are called a[n] ________.
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46
Senator William Proxmire developed the Golden Fleece Award to honor members of the government who made the best suggestions on how to save money.
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47
The concept of a meritocracy benefits both the organization and the worker by providing greater worker identification and a greater commitment to the organization.
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48
Bureaucratic ritualism improves the efficiency of an organization.
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49
When workers conform to rules and procedures in such a way that the rules become more important than the goals of the organization, it is referred to as the Peter Principle.
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50
The concept of debureaucratization refers to the decrease in the number of bureaucracies, along with a decrease in their importance and even their existence.
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51
In the "network society" it is believed there will be a feminization of labor and the rise of the "flexible woman" that will gradually replace the "organizational man."
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52
Formal organizations are classified as primary groups because of their importance to the functioning of society.
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53
The European sociologist who addressed the bureaucracy and called it an iron cage was ________.
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54
The most unstable and most intimate group is the dyad.
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55
As groups become larger they become more intimate and informal.
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56
Material or symbolic devices that identify who is inside or outside a group are called ________.
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57
Groupthink expands group options, stimulates discussion, and results in more effective decision making.
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58
From a symbolic interactionist perspective, it is people, not organizations, that have goals.
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59
Mel was an energetic and dedicated employee and was rapidly promoted by the firm. Within a few years, however, he reached a level of incompetency that halted his rise on the corporate ladder and jeopardized the firm. Such a situation in the bureaucracy is called ________.
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60
The space shuttle disasters in 1986 and 2003 are examples of a phenomenon in group decision making called groupthink.
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61
What is leadership? Name the three types of group leadership, identifying their key features and the situations in which each is most important.
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62
Discuss how cybergroups qualify as both primary and secondary groups and the threat they pose to traditional small group dynamics.
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63
The type of group discussed in this chapter that is most responsible for creating a feeling of relative gratification or relative deprivation is the ________ group.
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64
Discuss what aggregates, categories, and social groups have in common and how they are different.
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65
What are small group dynamics and how are they affected by group size?
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66
The smallest possible group, composed of ________ members is called a ________.
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67
The economist who predicted that bureaucracies will become smaller and more manageable in the twenty-first century was ________.
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68
A large-scale organization that uses rules, hierarchical ranking, and a rational world view to achieve maximum efficiency is called a[n] ________.
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69
Identify and describe the five basic characteristics that Weber believed were most responsible for the technical superiority of bureaucracies.
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70
The phenomenon that occurs when people take greater risks in a group than they may have taken if they had acted independently is called ________.
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71
Match between columns
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