Deck 12: Taking Action: Policy Practice for Social Workers

Question 1

When conducting a program evaluation,one method of measuring outcomes would be to interview clients and agency workers about their thoughts on the effectiveness of the program being evaluated.This measurement method is an example of:

A)Data collection
B)Statistical approach
C)Qualitative approach
D)Quantitative approach

Answer 1

C

Question 2

When in negotiations,each party has their own utility schedule,which consists of:

A)All energy related costs involved in the negotiation (electric,gas,or other power related costs)
B)Resistance point,realistic level of aspiration,and status quo point
C)All relevant maintenance related costs involved in the negotiation (including infrastructure maintenance)
D)Realistic level of aspiration,probable level of aspiration and negotiation point

Answer 2

C

Question 3

The use of integrative bargaining,relationship skills,and problem solving skills are critical components of:

A)The Preconference stage
B)The negotiation stage
C)The Conference stage
D)The Post-conference stage

Answer 3

D

Question 4

Any social worker can offer to testify as an expert witness.

Question 5

Organizations that collect and distribute voluntary contributions from special interest groups to further political goals of the groups is are called:

A)Political Action Committees
B)Social Interest Organizations
C)Lobbying Action Groups
D)Political Lobbying Committees

Question 6

Because it is perceived as a conflict of interest,few social workers hold elected office in America.

Question 7

Distributive bargaining is the type of negotiation that most often comes to mind,when trying to find a win-win situation for all parties.

Question 8

Gathering together representatives from various organizations that have interest in a particular policy,defining goals,setting an agenda,and devising strategies for action are all major components of:

A)Negotiation
B)Political pressure groups
C)Distributive bargaining
D)Coalition Building

Question 9

When developing measurement tools to gauge the level of achievement of project's goals,key people to include in this development process would be:

A)Clients and others who use or have used the program's services
B)Agency director,key staff,and anyone else who played a significant role in setting the program's goals
C)All the major agencies and service providers that work directly with the agency being evaluated
D)All significant donors or funding agencies that are contributing to the daily operation of the program

Question 10

When doing a program evaluation,the way in which services are carried out or delivered is referred to as:

A)Organizational structure
B)Agency evaluation
C)Process evaluation
D)Initial analysis

Question 11

One way a program evaluator can get direct service staff and other staff on board with the evaluation process is to
include them and ask them what they as staff members would like to learn from the evaluation that might help them with their work.

Question 12

A very important detail that must be worked out before all parties can sit down to negotiate is:

A)Seating arrangements
B)What to wear
C)What type of refreshments to provide
D)If the negotiation should be catered

Question 13

Long speeches where each party emphasizes their demands,makes a show of their conviction and presents impossible demands,occurs during:

A)Attitudinal structuring
B)The preconference stage
C)Distributive bargaining
D)The conference stage

Question 14

Even after decision-making has occurred,attitudinal structuring plays a key role in the parties hammering out the details of their contract.

Question 15

Legislators rely on lobbyists as:

A)Gophers,to go get information for them and run errands
B)Valuable sources of information on complex issues with which legislators may be unfamiliar
C)Their daily dose of pestering before arriving at the office
D)A constant source of sweet talking to try to get their own way on issues

Question 16

The " cut-off point",or the subjective point beyond which negotiating parties are unwilling to go is referred to as:

A)Status quo point
B)Realistic level of aspiration
C)Utility point
D)Resistance point

Question 17

Acting as if the object under negotiation is no longer of great interest to you,pretending you could take it or leave it,is an example of:

A)Motivational withdrawal
B)Resistance point
C)Motivational creation
D)Demand withdrawal

Question 18

The type of negotiation that is geared toward honesty and cooperation and does not include "dirty tricks" is referred to as:

A)Up and up negotiation
B)On the level negotiation
C)Principled negotiation
D)Social negotiation

Question 19

Obtaining knowledge about what clients were experiencing before the program (the one that is being evaluated)was enacted is referred to as a:

A)Jumping off point
B)Starting position
C)Control position
D)Baseline

Question 20

Attempting to influence the position of a decision maker through planned,goal directed process is known as:

A)Badgering
B)Nagging
C)Lobbying
D)Cow-towing

Question 21

If you were conducting a program evaluation,what type of analysis would you focus on in order to obtain an accurate picture of the program,gain clear insights in to the program,and develop an accurate and concise evaluation? Qualitative,Quantitative or a combination of both? Why?

Question 22

Calls for social workers become more involved in electoral politics are nearly as old as the profession.Detail some of the prominent positions social workers have held in elected positions.What are some reasons social workers should become more involved in running for office? What do you think are some limitations related to social workers running for office?

Question 23

The text states that many social workers tend to shy away from formal lobbying,as some find it a self-serving activity (and therefore bad,or at the very least not a good use of one's time and effort).Do you think that formal lobbying is self- serving? Do you think that more social workers should be involved in lobbying? Why or why not?

Question 24

The text emphasizes the importance of studying one's opponent during the preconference stage,but refers to a situation of imminent conflict.Do you think this is a relevant activity when restructuring existing policies or proposing changes to an existing policy? Why or why not?

Question 25

Do you think that a social worker's PAC is a necessary advocacy tool for the disadvantaged,or a way of gaining professional protection for social workers? Explain your answer,and support your arguments.