Deck 6: The Survey: Asking People Questions
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Deck 6: The Survey: Asking People Questions
1
Dr.Mottle asks respondents if they have a n opinion about gas prices,and if they answer yes,she asks them to give their opinion in the second part of the question.What is the name used for this type of question?
A)quasi-filter
B)full-filter
C)full-filler
D)full-question
A)quasi-filter
B)full-filter
C)full-filler
D)full-question
B
2
The difference between open-ended questions and closed-ended questions is that
A)open-ended questions always start with the word ȈWhat.Ȉ
B)closed-ended questions can only be answered with a ȈyesȈ or Ȉno.Ȉ
C)open-ended questions let the respondent give any answer.
D)closed-ended questions require the respondent to be sitting and at attention.
A)open-ended questions always start with the word ȈWhat.Ȉ
B)closed-ended questions can only be answered with a ȈyesȈ or Ȉno.Ȉ
C)open-ended questions let the respondent give any answer.
D)closed-ended questions require the respondent to be sitting and at attention.
C
3
The lowest cost format for surveys is
A)web based.
B)face to face.
C)by telephone.
D)All are the same.
A)web based.
B)face to face.
C)by telephone.
D)All are the same.
A
4
A social survey can take several formats including
A)face-to-face format.
B)semaphoric format.
C)flat screen television format.
D)None of the above
A)face-to-face format.
B)semaphoric format.
C)flat screen television format.
D)None of the above
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5
The first stage of a person-to-person interview is to
A)find a quiet location.
B)introduction and entry.
C)greeting.
D)All of the above
A)find a quiet location.
B)introduction and entry.
C)greeting.
D)All of the above
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6
Good answer choices in closed format should have three features,including which of the following?
A)mutually exclusive
B)exhaustive
C)balanced
D)All of the above
A)mutually exclusive
B)exhaustive
C)balanced
D)All of the above
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7
What is the first stage in conducting a survey?
A)execution
B)beginning
C)data analysis
D)start-up
A)execution
B)beginning
C)data analysis
D)start-up
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8
Which of the following might interfere with with a respondentȇs recall in a survey asking about past events?
A)television show
B)an issue or event that was not significant
C)poor vision
D)too much sugar
A)television show
B)an issue or event that was not significant
C)poor vision
D)too much sugar
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9
An interviewerȇs visible characteristics
A)always positively affects the intervieweeȇs willingness to participate in the survey.
B)often affect interviews and respondentȇs answers.
C)have nothing to do with the interview.
D)None of the above
A)always positively affects the intervieweeȇs willingness to participate in the survey.
B)often affect interviews and respondentȇs answers.
C)have nothing to do with the interview.
D)None of the above
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10
Standard-format questions in a closed-ended survey do not offer which of the following?
A)multiple choice
B)Ȉdonȇt knowȈ choice
C)opinions
D)an opportunity to express oneself
A)multiple choice
B)Ȉdonȇt knowȈ choice
C)opinions
D)an opportunity to express oneself
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11
What two (2)principles guide good survey questions?
A)Keep questions under 10 words,use only small words.
B)Avoid confusion,keep respondentȇs perspective in mind.
C)Always start with a verb,avoid long questions.
D)Use yes-or-no questions,ask no more than 10 questions.
A)Keep questions under 10 words,use only small words.
B)Avoid confusion,keep respondentȇs perspective in mind.
C)Always start with a verb,avoid long questions.
D)Use yes-or-no questions,ask no more than 10 questions.
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12
Mr.Marsh responded that he always completed employee evaluations on time when he was a manager,when in fact,he rarely conducted the task.As a respondent in a survey he exaggerated to look good.This is an example of
A)contingency bias.
B)closed format bias.
C)wording effect bias.
D)social desirability bias.
A)contingency bias.
B)closed format bias.
C)wording effect bias.
D)social desirability bias.
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13
The length of a questionnaire depends on the format of the survey and
A)on where it takes place.
B)how much time a researcher has to publish.
C)on respondent characteristics.
D)where the majority of the respondents want to meet.
A)on where it takes place.
B)how much time a researcher has to publish.
C)on respondent characteristics.
D)where the majority of the respondents want to meet.
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14
Interviewers use probes to clarify respondentsȇ responses.What does this mean?
A)An interviewer clarifies an ambiguous answer by pauses,repeating the question,or by asking additional questions.
B)An interviewer places electrical probes on the respondentȇs arms and legs.
C)An interviewer pokes the respondent in the arm with his finger.
D)None of the above
A)An interviewer clarifies an ambiguous answer by pauses,repeating the question,or by asking additional questions.
B)An interviewer places electrical probes on the respondentȇs arms and legs.
C)An interviewer pokes the respondent in the arm with his finger.
D)None of the above
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15
In a survey,when a particular word in itself evokes s strong feeling,this is called
A)contingency.
B)social desirability.
C)full-filter.
D)wording effect.
A)contingency.
B)social desirability.
C)full-filter.
D)wording effect.
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16
Mr.Marsh changes his title to Dr.in order to influence survey respondents.He may be guilty of using
A)prestige bias.
B)illegal behavior.
C)high intensity.
D)wishful bias.
A)prestige bias.
B)illegal behavior.
C)high intensity.
D)wishful bias.
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17
When a researcher leads a respondent to pick one response over another,the researcher is asking what type of questions?
A)double barreled questions
B)single barreled questions
C)leading questions
D)focus group questions
A)double barreled questions
B)single barreled questions
C)leading questions
D)focus group questions
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18
People tend to under-report certain things in a survey.Which of the following might be underreported?
A)multiple children
B)happy marriage
C)war medals
D)engagement in illegal behavior
A)multiple children
B)happy marriage
C)war medals
D)engagement in illegal behavior
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19
A set of questions used in a social survey
A)is called a questionnaire.
B)must be at least 20 in number.
C)has 3 parts.
D)is the final stage of researcher.
A)is called a questionnaire.
B)must be at least 20 in number.
C)has 3 parts.
D)is the final stage of researcher.
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20
When a respondent distorts answers to look good or conform to social norms,this is called
A)social desirability bias.
B)social enhancement bias.
C)social security bias.
D)societal desirability bias.
A)social desirability bias.
B)social enhancement bias.
C)social security bias.
D)societal desirability bias.
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21
Why does an interviewer use probes?
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22
An interviewer needs to control the interview and its flow of interaction.
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23
More people will complete a long or very long survey than a short one
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24
Answer choices on a survey should be balanced.What does that mean?
A)There should always be an even number of answers.
B)That the favorable or unfavorable choices are offered equally in a set of responses.
C)There is a fulcrum in the answers.
D)There are equal ȈrightȈ and ȈwrongȈ answers.
A)There should always be an even number of answers.
B)That the favorable or unfavorable choices are offered equally in a set of responses.
C)There is a fulcrum in the answers.
D)There are equal ȈrightȈ and ȈwrongȈ answers.
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25
In organizing survey questions,the demographic questions should be at the beginning of the survey.
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26
A mail questionnaire format limits the kinds of questions that a researcher can use.
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27
A double-barreled question joins two or more questions together and makes a respondentȇs answer ambiguous.
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28
Writing good answer choices in a survey is not as important as writing a good question.
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29
A contingency question really has three questions that all must be answered.
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30
An advantage of mailed questionnaires is
A)that sampling is generally very representative.
B)that there is a consistently high response rate.
C)the color of the paper.
D)that they can be anonymous.
A)that sampling is generally very representative.
B)that there is a consistently high response rate.
C)the color of the paper.
D)that they can be anonymous.
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31
What are control variables?
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32
Mr.Marsh is concerned about how he will organize the sequence of questions on his survey.Since many of his respondents will most probably lack strong views,he is concerned about .
A)ordering survey copies
B)order effects
C)bias order
D)context bias
A)ordering survey copies
B)order effects
C)bias order
D)context bias
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33
What is a contingency question?
A)A two-part question in which a first question screens who gets the second question.
B)A two-part sentence with a beginning and an end.
C)A question with a ȈyesȈ or ȈI donȇt knowȈ response.
D)A delay question used to annoy the respondent.
A)A two-part question in which a first question screens who gets the second question.
B)A two-part sentence with a beginning and an end.
C)A question with a ȈyesȈ or ȈI donȇt knowȈ response.
D)A delay question used to annoy the respondent.
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34
A researcher faces three survey question sequence issues: how to organize,how to reduce question order effects,and how to control researcher bias.
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35
When respondents answer questions based on a context of preceding questions and the interview setting,this is known as___________.
A)conscientious bias
B)continuing bias
C)continental effect
D)context effect
A)conscientious bias
B)continuing bias
C)continental effect
D)context effect
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36
What is the difference between an opinion poll and a survey.
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37
A standard-format question does not offer a Ȉdonȇt knowȈ choice.
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38
What three questions does a researcher ask in the start-up stage?
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39
A good survey question is one in which the respondents know which answer the researcher expects.
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40
What is the difference between an open-ended question and a closed-ended question?
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41
A type of bias that occurs when respondents distort answers to look good or to conform to social norms is a___________bias.
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42
A drawback of this particular survey method is that not everyone has a computer or internet access.This type of survey is___________.
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43
A(n)______________________question joins two or more questions together and makes a respondentȇs answer ambiguous.
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44
A respondent reacted very hostilely to a question on a Dr.Van Offerȇs study survey.Dr.Van Offer believes that the respondentȇs reaction may have impacted the answers on the whole survey.This reaction is most likely attributable to a problem with the question called
.
.
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45
A(n)___________(also called screen or skip question)is a two question sequence that increases relevance in a survey.
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46
A(n)___________is a fixed collection of questions used in a social survey that respondents answer.
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47
People tend to___________-report having an illness or disability or engaging in illegal or deviant behavior in a survey.
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48
What three ethical issues should be considered in administering surveys?
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49
In a closed-format survey,favorable and unfavorable choices are equal in the set of responses.This feature of the survey is called___________.
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50
What might be an example of a sensitive issue that a person would underreport?
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51
When respondents tend to answer questions based on the context of preceding questions and the interview setting,this is called___________effects.
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52
What is the difference between a standard-format question and a full-filter question?
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53
The three stages for gathering data to test a hypothesis using a survey are start -up,execution and___________.
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54
What are the advantages and disadvantages of a mailed questionnaire?
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55
What kinds of questions are not appropriate for mailed questionnaires?
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56
Most surveys offer preset answers from which a respondent chooses.The___________feature requires that none of the response categories overlap.
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57
One advantage of this type of interview is that it is flexible and has most of the strengths of face-to-face interviews.This type of interview is a___________interview.
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58
In a(n)___________question format,respondents can give any answer.
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59
A______________________question does not offer a Ȉdonȇt knowȈ choice and respondents must volunteer their lack of knowledge or opinion.
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60
Previous questions on a survey tend to influence later ones in two ways; one way is the respondentȇs own response and the other is the___________ .
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61
Good closed-format surveys have three features,mutually exclusive,exhaustive,and balanced.Discuss these three features and an example of each.
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62
What are the pros and cons of opened- versus closed-ended questions?
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63
Dr.Van Offer hired a new assistant to conduct a survey for him.During one of the research luncheon meetings,the new assistant starts to discuss information that respondents have given her.In particular,she tells about one respondentȇs sexual preferences and then accidentally gives the respondentȇs name.One of the other assistants is horrified because she is related to the respondent.
Discuss three issues related to the ethical survey,including invasion of privacy,voluntary participation and misuse of surveys.What should Dr.Van Offer do? Are any of these issues related to lessons learned in Chapter 3?
Discuss three issues related to the ethical survey,including invasion of privacy,voluntary participation and misuse of surveys.What should Dr.Van Offer do? Are any of these issues related to lessons learned in Chapter 3?
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64
Discuss the advantages/disadvantages of different survey formats.In particular,discuss mail questionnaires,telephone interviews,face-to-face interviews and web surveys.
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65
Discuss the three questions that a researcher should ask in the start-up stage of the survey conduct; ȈWho will be the respondents?Ȉ ȈWhat information does the researcher want to learn from them?Ȉ ȈHow can a researcher get that information?Ȉ
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