Deck 18: Interviewing Techniques and Strategies

Question 1

Whether one uses synchronous or asynchronous video interviews,it is recommended to

A) know how to use the technology.
B) test the technology.
C) practice your video delivery.
D) rehearse and record yourself on video.
E) all of the options are correct.

Answer 1

E

Question 2

What type of interview might you use to determine if an applicant has the education and experience required for a job?

A) performance interview
B) appraisal interview
C) exit interview
D) selection interview
E) information interview

Answer 2

D

Question 3

In an interview if you are asked,"Can you lift a twenty-five-pound box?" what type of question is being used?

A) illegal question
B) unethical question
C) open question
D) closed question
E) leading question

Answer 3

D

Question 4

In using Grice's cooperative principle in an interview,how might an interviewer apply being honest?

A) by preparing an interview protocol
B) by asking leading questions
C) by avoiding asking leading questions
D) by using appropriate language
E) by keeping questions focused to the interview purpose

Question 5

Paraphrasing requires that a

A) speaker restates what he or she said.
B) listener restates what a person said.
C) speaker relies on nonverbal communication.
D) listener avoids the use of attending skills.
E) speaker avoids immediacy.

Question 6

Attending skills can help improve the effectiveness of our listening by

A) asking questions.
B) taking notes.
C) using a verbal response such as paraphrasing.
D) allowing for interruptions.
E) avoiding immediacy.

Question 7

If an interviewee is trying to adhere to Grice's cooperative principle in an interview,how might they achieve being honest?

A) by providing exaggerated responses
B) by providing truthful responses
C) by providing long-winded responses
D) by using specific language
E) by defining all jargon

Question 8

What type of question is used to introduce a topic?

A) secondary question
B) closed question
C) primary question
D) leading question
E) clarifying question

Question 9

If an interviewer really wants to find out what an interviewee really thinks about a topic they might use a

A) neutral question.
B) leading question.
C) closed question.
D) secondary question.
E) clarifying question.

Question 10

To prepare for an information interview,it is wise to

A) build rapport.
B) develop an interview protocol.
C) be engaged.
D) just "wing it."
E) bring your résumé.

Question 11

"How do you plan to do volunteer work during the school break?" is an example of what type of question?

A) leading question
B) secondary question
C) open question
D) closed question
E) neutral question

Question 12

During an interview,the interviewer used specialized language such as jargon.What tenet of Grice's cooperative principle did they violate?

A) be informative
B) be honest
C) be clear
D) be relevant
E) follow an interview protocol

Question 13

When an interviewer says to an interviewee,"That's interesting,tell me more," or,"What happened next?" the interviewer is using

A) primary questions.
B) secondary questions.
C) closed questions.
D) leading questions.
E) neutral questions.

Question 14

What step in preparing for an interview occurs when developing an interview protocol?

A) determining the purpose of the interview
B) determining what questions to ask
C) selecting the interviewee
D) ordering a list of questions to be asked
E) none of the options are correct

Question 15

All of the following is a characteristic of an interview EXCEPT

A) it can be face-to-face.
B) it can be mediated.
C) it can be conducted within a small group.
D) it often is dyadic.
E) it always occurs between two people.

Question 16

Which of the following is NOT a characteristic of an interview?

A) Effective interviews follow an interview protocol.
B) Interviews are planned and structured.
C) Interviews only occur in dyads.
D) Interviews can occur between two or more persons.
E) Interviews should be planned.

Question 17

Briana is charged with redesigning a popular consumer item and has chosen to conduct an interview to gain feedback from her customers.What type of interview would you suggest she conduct?

A) an appraisal interview
B) a selection interview
C) an employment interview
D) an information interview of a dyad
E) a focus group interview

Question 18

If your goal is to help an employee by providing feedback and setting new goals,what type of interview might you use?

A) appraisal interview
B) exit interview
C) selection interview
D) employment interview
E) information interview

Question 19

Effective interviewers demonstrate

A) attending skills.
B) paraphrasing.
C) rapport building.
D) the cooperative principle.
E) all of the options are correct.

Question 20

If you are asked,"Don't you like the new student desks that we chose to purchase?" you are experiencing what type of question?

A) leading question
B) neutral question
C) closed question
D) secondary question
E) open question

Question 21

According to the bona fide occupational qualification,if a characteristic is essential to performing the job,an employer can ask about

A) religion.
B) gender.
C) age.
D) national origin.
E) all of the options are correct.

Question 22

An interview protocol is similar to a preparation outline in that they both guide the communication.

Question 23

An interviewee should take all of the following steps to effectively manage an employment selection interview EXCEPT

A) dress appropriately.
B) deal with unlawful questions.
C) demonstrate positivity.
D) follow-up promptly.
E) develop a cover letter.

Question 24

A doctor asking his or her patients questions is an example of an information interview.

Question 25

Open questions normally require a yes or no response.

Question 26

By using Skype,a real-time,synchronous video interview can be conducted.

Question 27

If in preparing for an employment selection interview,a job applicant focused his or her skills and experiences to a specific job,what step is the applicant taking?

A) writing a functional résumé
B) writing a chronological résumé
C) developing a cover letter
D) developing questions for the interview
E) preparing responses for the interview

Question 28

According to your text,to prepare for an information interview,one needs to take all of the following step(s)EXCEPT

A) identifying your purpose.
B) conducting background research.
C) developing an interview protocol.
D) setting up the interview.
E) preparing secondary questions.

Question 29

Attending is an important listening skill to demonstrate that an interviewer is ready to listen.

Question 30

What can a candidate do to prepare for an employment selection interview?

A) research potential employers
B) develop his or her résumé
C) review his or her social media image
D) plan his or her own questions for the interviewer
E) all of the options are correct

Question 31

Secondary questions are often part of the interview protocol and are often highly structured.

Question 32

Asking,"If I need to follow up,can I contact you at this number?" is an example of what step of managing an information interview?

A) being engaged
B) rapport building
C) leave-taking
D) using attending skills
E) developing interview protocol

Question 33

Paraphrasing is an important listening skill that requires a listener to state back exactly word for word what a person said.

Question 34

The interviewee assumes a passive role in an interview.

Question 35

A focus group is a type of information interview used by marketing consultants.

Question 36

A leading question is often more useful for finding out what an interviewee really thinks about a topic.

Question 37

Rapport building can occur through the effective use of both nonverbal and verbal communication in an interview setting.

Question 38

Interviews must occur in a face-to-face setting.

Question 39

All interviews are dyadic,involving two people.

Question 40

Effective management of an information interview includes all of the following strategies EXCEPT

A) build rapport.
B) develop an interview protocol.
C) be engaged.
D) end on a positive note.
E) use leave-taking.

Question 41

One strategy for achieving leave-taking in an interview is to say,"Is there anything else I didn't ask that you would like me to know?"

Question 42

By writing a cover letter,an applicant can provide a detailed,comprehensive review of his or her work history and experience.

Question 43

In a functional résumé,information is not in chronological order.

Question 44

Using an interview protocol,an interviewer can ensure that the interview is informative in tone by following the cooperative principle.

Question 45

According to your text,a bona fide occupational qualification precludes an interviewer from asking an applicant's age.