Deck 2: Strategies in Planning for Writing and Speaking

Question 1

Let's get on the stick and get this dump cleared up.

Answer 1

Not Answer

Question 2

Why should you consider the receiver's position when writing and sending a correspondence?

Answer 2

This will allow you to determine how much detail to include, and the level of formality.

Question 3

What is the main benefit of communicating orally?

Answer 3

instant reaction from audience

Question 4

List three guidelines that should be followed when using electronic communication.

Question 5

Name the two general purposes in business communication.

Question 6

I would request that you finalize this matter as soon as possible.

Question 7

Development of the staffing situation is proceeding quite well.

Question 8

With reference to your request, an extension to your warranty has been arranged.

Question 9

What pronoun is the most important in creating reader-based messages?

Question 10

Cleaners who work nights should use the lockers which are located on the fourth floor.

Question 11

List three situations when it is better to write a message than to deliver it orally.

Question 12

List three situations when it is better to deliver a message orally.

Question 13

It is thought by the regional managers that this is a line which will be profitable.

Question 14

What is the fundamental rule of business communication?

Question 15

Which of the following is not a common reason why people in business communicate with others?

A) to ask or give information
B) to advise or recommend
C) to improve a company's image
D) to foster an atmosphere of deceit

Question 16

What is the most frequent mistake in business correspondence?

Question 17

What are three advantages to using the most current technological medium?

Question 18

Name three things that help to create a conversational writing style:

Question 19

What is the main problem with slang?

Question 20

List three characteristics of a moderately informal tone.

Question 21

It was decided by the committee that a decision on the smoking policy would be postponed nonetheless.

Question 22

Despite the small amount of time allowed he received a fair response to our questionnaire.

Question 23

If payment isn't received soon there will be some very unpleasant consequences.

Question 24

Last week's meeting was led by Vera Chan.

Question 25

His attendance record is an area of concern for management.

Question 26

Don't let this matter drag on without getting back to me.

Question 27

In reply to your question I would like to state that remuneration for this position is in the neighbourhood of $40,307.

Question 28

We may have to just bite the bullet on this bottom line.

Question 29

We were all very pleased and delighted with your enjoyable and worthwhile presentation.