Deck 5: Social Interaction, Groups, and Social Structure
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Deck 5: Social Interaction, Groups, and Social Structure
1
Jan, Randy, and Terry are science majors, and when they graduate from college, they find jobs as a nurse, a midwife, and a hospital administrator, respectively. These new positions are examples of
A) statuses.
B) social roles.
C) groups.
D) social networks.
A) statuses.
B) social roles.
C) groups.
D) social networks.
A
2
Which of the following is an achieved status?
A) race
B) gender
C) occupation
D) age
A) race
B) gender
C) occupation
D) age
C
3
Which of the following is true regarding marriage in Japan?
A) Most husbands do not call their wife by name.
B) Husbands say "I love you" more often than other nationalities.
C) Most married Japanese couples do not actually love one another.
D) Marriage is considered more a relationship than a social status.
A) Most husbands do not call their wife by name.
B) Husbands say "I love you" more often than other nationalities.
C) Most married Japanese couples do not actually love one another.
D) Marriage is considered more a relationship than a social status.
A
4
Which of the following terms refers to the way in which a society is organized into predictable relationships?
A) socialization
B) social structure
C) social interaction
D) culture
A) socialization
B) social structure
C) social interaction
D) culture
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5
An achieved status is a social position
A) attained by a person largely through his or her own efforts.
B) "assigned" to a person by society without regard for the person's unique talents or characteristics.
C) that is assigned to an individual at birth.
D) that is given to an individual based upon his or her age, race, or gender.
A) attained by a person largely through his or her own efforts.
B) "assigned" to a person by society without regard for the person's unique talents or characteristics.
C) that is assigned to an individual at birth.
D) that is given to an individual based upon his or her age, race, or gender.
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6
When Malcolm X's eighth grade teacher dismissed Malcolm's desired career goal of lawyer and instead suggested he become a carpenter, the teacher was viewing Malcolm's race as a(n)
A) achieved status.
B) master status.
C) ascribed status.
D) assigned status.
A) achieved status.
B) master status.
C) ascribed status.
D) assigned status.
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7
Which sociological perspective is especially interested in ascribed statuses because they often confer privileges or reflect a person's membership in a subordinate group?
A) functionalist perspective
B) conflict perspective
C) interactionist perspective
D) global perspective
A) functionalist perspective
B) conflict perspective
C) interactionist perspective
D) global perspective
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8
An individual can acquire an achieved status by
A) attending school.
B) establishing a friendship.
C) inventing a new product.
D) All of these answers are correct.
A) attending school.
B) establishing a friendship.
C) inventing a new product.
D) All of these answers are correct.
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9
One crucial aspect of the relationship between dominant and subordinate groups is the ability of the dominant group to
A) define a society's values.
B) define social reality.
C) mold the "definition of the situation."
D) All of these answers are correct.
A) define a society's values.
B) define social reality.
C) mold the "definition of the situation."
D) All of these answers are correct.
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10
A master status is a
A) category used by sociologists for any of the full range of socially defined positions within a large group or society.
B) social position attained by a person largely through his or her own efforts.
C) status that dominates others and thereby determines a person's general position within society.
D) series of social relationships linking a person directly to others and therefore indirectly to still more people.
A) category used by sociologists for any of the full range of socially defined positions within a large group or society.
B) social position attained by a person largely through his or her own efforts.
C) status that dominates others and thereby determines a person's general position within society.
D) series of social relationships linking a person directly to others and therefore indirectly to still more people.
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11
Social interaction is
A) the process of learning norms, values, beliefs, and other requirements for effective participation in social groups.
B) the way in which a society is organized into predictable relationships.
C) the ways in which people respond to one another.
D) a series of relationships linking a person directly to others and therefore indirectly to still more people.
A) the process of learning norms, values, beliefs, and other requirements for effective participation in social groups.
B) the way in which a society is organized into predictable relationships.
C) the ways in which people respond to one another.
D) a series of relationships linking a person directly to others and therefore indirectly to still more people.
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12
Ascribed statuses may be based on an individual's
A) race.
B) gender.
C) age.
D) All of these answers are correct.
A) race.
B) gender.
C) age.
D) All of these answers are correct.
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13
According to Herbert Blumer, a distinctive characteristic of human interaction is that
A) the reality of humans is shaped by our perceptions and evaluations.
B) humans respond to behavior based on the meaning we attach to the actions of others.
C) humans interpret or define each other's actions.
D) All of these answers are correct.
A) the reality of humans is shaped by our perceptions and evaluations.
B) humans respond to behavior based on the meaning we attach to the actions of others.
C) humans interpret or define each other's actions.
D) All of these answers are correct.
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14
You walk into your women's studies class, and you look at the person sitting to your left. He is the only male in the class; he is about 20 years old, wears a wedding ring, and carries a bag with a tennis racquet. Which of his characteristics is most likely his master status in the context of this class?
A) his age
B) his marital status
C) his gender
D) his interest in tennis
A) his age
B) his marital status
C) his gender
D) his interest in tennis
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15
William I. Thomas wrote from which perspective when observing that people respond not only to the objective features of a person or situation but also to the meaning that person or situation has for them?
A) functionalist perspective
B) conflict perspective
C) interactionist perspective
D) feminist perspective
A) functionalist perspective
B) conflict perspective
C) interactionist perspective
D) feminist perspective
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16
Which of the following statements about an ascribed status is correct?
A) It is easy to change when an individual becomes older.
B) It has the same social meaning in every society.
C) It is based on an individual's skills.
D) It is generally biological in origin, but significant mainly because of the social meanings attached to it within a given culture.
A) It is easy to change when an individual becomes older.
B) It has the same social meaning in every society.
C) It is based on an individual's skills.
D) It is generally biological in origin, but significant mainly because of the social meanings attached to it within a given culture.
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17
An ascribed status is a social position
A) attained by a person largely through his or her own efforts.
B) "assigned" to a person by society without regard for the person's unique talents or characteristics.
C) that is earned.
D) that is reached as a result of negotiation.
A) attained by a person largely through his or her own efforts.
B) "assigned" to a person by society without regard for the person's unique talents or characteristics.
C) that is earned.
D) that is reached as a result of negotiation.
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18
Ray is an African American who is currently enrolled at a four-year university where he is studying social work. Which of the following is his achieved status?
A) social worker
B) male
C) African American
D) college student
A) social worker
B) male
C) African American
D) college student
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19
Which term is used by sociologists to refer to any of the full range of socially defined positions within a large group or society?
A) status
B) culture
C) social structure
D) Gemeinschaft
A) status
B) culture
C) social structure
D) Gemeinschaft
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20
Philip Zimbardo's study of a simulated prison environment that used college students as prisoners and prison guards
A) indicated that it is impossible to replicate a "real life" situation in a laboratory.
B) demonstrated that a social structure can influence the type of social interactions that occur.
C) indicated that social interactions are not influenced by social structure characteristics.
D) All of these answers are correct.
A) indicated that it is impossible to replicate a "real life" situation in a laboratory.
B) demonstrated that a social structure can influence the type of social interactions that occur.
C) indicated that social interactions are not influenced by social structure characteristics.
D) All of these answers are correct.
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21
A(n) ________ is any number of people with similar norms, values, and expectations who regularly and consciously interact.
A) group
B) negotiation team
C) organic solidarity
D) aggregate
A) group
B) negotiation team
C) organic solidarity
D) aggregate
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22
In Ebaugh's four stages of the process of role exit, which of the following is a core element of the first stage?
A) searching for alternatives
B) identity creation
C) doubt
D) action
A) searching for alternatives
B) identity creation
C) doubt
D) action
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23
Role exit is defined as
A) the process of disengagement from a role that is central to one's self-identity and the re-establishment of an identity in a new role.
B) a difficulty that occurs when incompatible expectations arise from two or more social positions held by the same person.
C) a difficulty that occurs when incompatible expectations arise within one social position occupied by an individual.
D) a set of expectations of people who occupy a given social position.
A) the process of disengagement from a role that is central to one's self-identity and the re-establishment of an identity in a new role.
B) a difficulty that occurs when incompatible expectations arise from two or more social positions held by the same person.
C) a difficulty that occurs when incompatible expectations arise within one social position occupied by an individual.
D) a set of expectations of people who occupy a given social position.
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24
Which term is used by sociologists to refer to a set of expectations for people who occupy a given social position or status?
A) social role
B) structural role
C) achieved role
D) ascribed role
A) social role
B) structural role
C) achieved role
D) ascribed role
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25
Helen Rose Fuchs Ebaugh studied
A) role conflict among internal affairs officers in police departments.
B) role exit.
C) social networking among Black businesswomen.
D) sociocultural evolution.
A) role conflict among internal affairs officers in police departments.
B) role exit.
C) social networking among Black businesswomen.
D) sociocultural evolution.
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26
A primary group is a small group that is
A) characterized by impersonality, with little intimacy or mutual understanding.
B) characterized by intimate, face-to-face association and cooperation.
C) used as a standard for evaluating oneself and one's behavior.
D) characterized by impersonality and face-to-face associations.
A) characterized by impersonality, with little intimacy or mutual understanding.
B) characterized by intimate, face-to-face association and cooperation.
C) used as a standard for evaluating oneself and one's behavior.
D) characterized by impersonality and face-to-face associations.
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27
Elaine is a clinical sociologist who practices marriage and family therapy. She is also a college professor. One of her current students asks her if she can make an appointment for a therapy session. Elaine tells the student that she will refer her to a colleague because she feels that holding therapy sessions with a student might create
A) role strain.
B) role conflict.
C) role exit.
D) status displacement.
A) role strain.
B) role conflict.
C) role exit.
D) status displacement.
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28
Proper behavior for the in-group is often viewed as unacceptable behavior for the out-group. Sociologist Robert Merton describes this process as the conversion of "in-group virtues" into
A) "in-group vices."
B) "out-group virtues."
C) "out-group vices."
D) goal displacement.
A) "in-group vices."
B) "out-group virtues."
C) "out-group vices."
D) goal displacement.
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29
Which of the following is likely to be a primary group?
A) all of the players in the National Hockey League
B) the American Civil Liberties Union
C) the members of a neighborhood softball team
D) All of these answers are correct.
A) all of the players in the National Hockey League
B) the American Civil Liberties Union
C) the members of a neighborhood softball team
D) All of these answers are correct.
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30
Which term is used to refer to incompatible expectations that arise when the same person holds two or more social positions?
A) role strain
B) role conflict
C) role ambiguity
D) role exit
A) role strain
B) role conflict
C) role ambiguity
D) role exit
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31
Any group or category to which people feel they belong is called a(n)
A) dyad.
B) triad.
C) in-group.
D) out-group.
A) dyad.
B) triad.
C) in-group.
D) out-group.
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32
The distinction between "in-groups" and "out-groups" was first made by
A) Erving Goffman.
B) Philip Zimbardo.
C) William Graham Sumner.
D) Charles Horton Cooley.
A) Erving Goffman.
B) Philip Zimbardo.
C) William Graham Sumner.
D) Charles Horton Cooley.
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33
Which of the following statements about social roles is correct?
A) The roles that belong to a social status are always performed in the same manner.
B) Social roles are always performed in the same manner by those holding ascribed, but not achieved, statuses.
C) Actual performance of a role varies from individual to individual.
D) Role expectations and actual role performances never vary.
A) The roles that belong to a social status are always performed in the same manner.
B) Social roles are always performed in the same manner by those holding ascribed, but not achieved, statuses.
C) Actual performance of a role varies from individual to individual.
D) Role expectations and actual role performances never vary.
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34
Which type of group is most important for socialization?
A) primary groups
B) coalitions
C) out groups
D) All of these groups are critical for socialization.
A) primary groups
B) coalitions
C) out groups
D) All of these groups are critical for socialization.
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35
Which sociological perspective emphasizes that social roles contribute to a society's stability by enabling members to anticipate the behavior of others and to pattern their own actions accordingly?
A) functionalist perspective
B) conflict perspective
C) interactionist perspective
D) feminist perspective
A) functionalist perspective
B) conflict perspective
C) interactionist perspective
D) feminist perspective
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36
Which of the following is most likely to be a secondary group?
A) the members of a small weekly seminar class in cultural diversity
B) the members of a small commune in Idaho
C) the members of the United Nations General Assembly
D) the members of a family
A) the members of a small weekly seminar class in cultural diversity
B) the members of a small commune in Idaho
C) the members of the United Nations General Assembly
D) the members of a family
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37
The difficulty that arises when the same social position imposes conflicting demands and expectations is known as
A) role conflict.
B) role strain.
C) role exit.
D) resocialization.
A) role conflict.
B) role strain.
C) role exit.
D) resocialization.
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38
Which term is used to refer to a formal, impersonal group in which there is little social intimacy or mutual understanding?
A) primary group
B) secondary group
C) tertiary group
D) reference group
A) primary group
B) secondary group
C) tertiary group
D) reference group
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39
A group to which people feel they do not belong is called a(n)
A) social network.
B) primary group.
C) reference group.
D) out-group.
A) social network.
B) primary group.
C) reference group.
D) out-group.
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40
Which type of group plays a pivotal role in the socialization process and the development of roles and statuses?
A) secondary groups
B) primary groups
C) aggregates
D) formal organizations
A) secondary groups
B) primary groups
C) aggregates
D) formal organizations
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41
Which of the following functional prerequisites was NOT fulfilled by the religious sect known as the Shakers?
A) replacing personnel
B) teaching new recruits
C) producing and distributing goods and services
D) preserving order
A) replacing personnel
B) teaching new recruits
C) producing and distributing goods and services
D) preserving order
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42
Studies have shown that which of the following is true in terms of the use of social networks for job searching and career advancement?
A) Networking pays off more for white men.
B) Men are more likely to rely on classified advertisements.
C) Networking pays off more for women.
D) More female executives use networking than male executives.
A) Networking pays off more for white men.
B) Men are more likely to rely on classified advertisements.
C) Networking pays off more for women.
D) More female executives use networking than male executives.
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43
A group of businesswomen meet on a monthly basis to assist one another in advancing their careers. They give each other job leads and advice, and they invite business leaders to attend their sessions to provide further assistance. This group is an example of
A) role connection.
B) impression management.
C) status assistance.
D) social networking.
A) role connection.
B) impression management.
C) status assistance.
D) social networking.
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44
Which sociological perspective would emphasize the role of reference groups in setting and enforcing standards of conduct and belief?
A) functionalist perspective
B) conflict perspective
C) interactionist perspective
D) feminist perspective
A) functionalist perspective
B) conflict perspective
C) interactionist perspective
D) feminist perspective
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45
Which of the following terms is used to refer to organized patterns of beliefs and behavior centered on basic social needs?
A) social networks
B) social institutions
C) functional prerequisites
D) communities
A) social networks
B) social institutions
C) functional prerequisites
D) communities
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46
The patriotic behavior of U.S. citizens on January 20, 2009 in coming to witness the Inauguration of President Barack Obama represents what kind of functionalist prerequisite?
A) teaching new recruits
B) preserving order
C) replacing personnel
D) providing and maintaining a sense of purpose
A) teaching new recruits
B) preserving order
C) replacing personnel
D) providing and maintaining a sense of purpose
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47
Sociological research that maps sexual relationships among high school students is an example of research on
A) ascribed statuses.
B) role exit.
C) social networks.
D) social institutions.
A) ascribed statuses.
B) role exit.
C) social networks.
D) social institutions.
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48
A social network is
A) a social structure that derives its existence from the social interactions through which people define and redefine its character.
B) an attempt to reach agreement with others concerning some objective.
C) a series of social relationships that link a person directly to others and therefore indirectly to still more people.
D) the way in which a society is organized into predictable relationships.
A) a social structure that derives its existence from the social interactions through which people define and redefine its character.
B) an attempt to reach agreement with others concerning some objective.
C) a series of social relationships that link a person directly to others and therefore indirectly to still more people.
D) the way in which a society is organized into predictable relationships.
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49
A college law enforcement major watches the behavior of television police detectives with great admiration. These detectives could be considered
A) an out-group.
B) a focus group.
C) a triad.
D) a reference group.
A) an out-group.
B) a focus group.
C) a triad.
D) a reference group.
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50
The destructive consequences of tensions between in-groups and out-groups would probably be stressed by which sociological perspective?
A) functionalist perspective
B) conflict perspective
C) interactionist perspective
D) global perspective
A) functionalist perspective
B) conflict perspective
C) interactionist perspective
D) global perspective
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51
Mitchell Duneier's work regarding social networks operates from which sociological perspective?
A) functionalist perspective
B) conflict perspective
C) interactionist perspective
D) feminist perspective
A) functionalist perspective
B) conflict perspective
C) interactionist perspective
D) feminist perspective
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52
Which of the following is true of obesity in regards to social ties?
A) The obese are most frequently in social groups with the non-obese.
B) Weight gain in one person is often related to weight gain of that person's friends and family.
C) Obese people have few social ties.
D) All of these answers are correct.
A) The obese are most frequently in social groups with the non-obese.
B) Weight gain in one person is often related to weight gain of that person's friends and family.
C) Obese people have few social ties.
D) All of these answers are correct.
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53
Functional prerequisites are
A) tasks that a society or relatively permanent group must accomplish if it is to survive.
B) organized patterns of beliefs and behavior centered on basic social needs.
C) social relationships that link a person directly to others and therefore indirectly to still more people.
D) attempts to reach agreement with others concerning some objective.
A) tasks that a society or relatively permanent group must accomplish if it is to survive.
B) organized patterns of beliefs and behavior centered on basic social needs.
C) social relationships that link a person directly to others and therefore indirectly to still more people.
D) attempts to reach agreement with others concerning some objective.
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54
A woman who has not attended school in 13 years enrolls for classes at the local community college. She is afraid that her younger classmates might not accept her. On the first day of class, she observes the clothing styles of her classmates, and after school she goes shopping and purchases similar clothes. Her classmates could be considered
A) a reference group.
B) an in-group.
C) a focus group.
D) both a reference group and an in-group.
A) a reference group.
B) an in-group.
C) a focus group.
D) both a reference group and an in-group.
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55
Mitchell Duneier studied the social network and social behavior of whom, as a method of researching the effects of social institutions on them?
A) street corner preachers
B) female word processors
C) warehouse workers
D) tollbooth operators
A) street corner preachers
B) female word processors
C) warehouse workers
D) tollbooth operators
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56
The conflict perspective holds that social institutions
A) maintain the privileges of the powerful individuals and groups within a society.
B) preserve order and equality.
C) train personnel equitably.
D) provide and maintain a sense of basic fairness.
A) maintain the privileges of the powerful individuals and groups within a society.
B) preserve order and equality.
C) train personnel equitably.
D) provide and maintain a sense of basic fairness.
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57
Which term is used by sociologists when speaking of any group that individuals use as a standard for evaluating themselves and their own behavior?
A) primary group
B) secondary group
C) tertiary group
D) reference group
A) primary group
B) secondary group
C) tertiary group
D) reference group
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58
Which sociological perspective suggests that a society or a relatively permanent group must accomplish certain major tasks if it is to survive?
A) functionalist perspective
B) conflict perspective
C) interactionist perspective
D) feminist perspective
A) functionalist perspective
B) conflict perspective
C) interactionist perspective
D) feminist perspective
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59
Which of the following is an example of a social institution?
A) the U.S. government
B) a group of passengers on an inner-city bus
C) the members of a stamp-collecting society
D) a children's playgroup
A) the U.S. government
B) a group of passengers on an inner-city bus
C) the members of a stamp-collecting society
D) a children's playgroup
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60
Which of the following statements about social networks is true?
A) Even network connections that are weak may be useful.
B) Social networks consist exclusively of direct ties to others.
C) Networking in the workplace pays off more for women than for men.
D) About 25 percent of male executives find new jobs through social networks.
A) Even network connections that are weak may be useful.
B) Social networks consist exclusively of direct ties to others.
C) Networking in the workplace pays off more for women than for men.
D) About 25 percent of male executives find new jobs through social networks.
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61
Bureaucratization is
A) an element or process of society that may disrupt a social system or lead to a decrease in stability.
B) organized patterns of beliefs and behavior centered on basic social needs.
C) the process by which a group, organization, or social movement becomes increasingly bureaucratic.
D) the process through which an organization identifies an entirely new objective because its traditional goals have been either realized or denied.
A) an element or process of society that may disrupt a social system or lead to a decrease in stability.
B) organized patterns of beliefs and behavior centered on basic social needs.
C) the process by which a group, organization, or social movement becomes increasingly bureaucratic.
D) the process through which an organization identifies an entirely new objective because its traditional goals have been either realized or denied.
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62
Which one of the following is a typical ascribed status that influences people's self-images within formal organizations?
A) gender
B) college education
C) job title
D) All of these answers are correct.
A) gender
B) college education
C) job title
D) All of these answers are correct.
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63
A domestic abuse counselor fails to listen to an injured woman because the woman has no valid proof of U.S. citizenship. This is an example of
A) goal displacement.
B) goal multiplication.
C) trained incapacity.
D) hierarchy of authority.
A) goal displacement.
B) goal multiplication.
C) trained incapacity.
D) hierarchy of authority.
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64
Which of the following does Marx and conflict theorists believe is weakened by restricting workers to very small tasks?
A) job security
B) family values
C) economic positions
D) hierarchy of control
A) job security
B) family values
C) economic positions
D) hierarchy of control
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65
A bureaucracy is a(n)
A) two-member group.
B) small group in which there is little intimacy or mutual understanding and in which relationships are impersonal.
C) organization established on the basis of common interest whose members volunteer or even pay to participate.
D) component of formal organization that uses rules and hierarchical ranking to achieve efficiency.
A) two-member group.
B) small group in which there is little intimacy or mutual understanding and in which relationships are impersonal.
C) organization established on the basis of common interest whose members volunteer or even pay to participate.
D) component of formal organization that uses rules and hierarchical ranking to achieve efficiency.
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66
The tendency of workers in a bureaucracy to become so specialized that they develop blind spots and fail to notice obvious problems is known as
A) goal displacement.
B) oligarchy.
C) manifest destiny.
D) trained incapacity.
A) goal displacement.
B) oligarchy.
C) manifest destiny.
D) trained incapacity.
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67
Which of these comments about a bureaucracy is correct?
A) The division of labor has the positive consequence of producing efficiency in large-scale organizations.
B) The hierarchy of authority has the negative consequence for the individual of depriving employees of a voice in decision making.
C) An organization's written rules and regulations have the negative consequence of leading to goal displacement.
D) All of these answers are correct.
A) The division of labor has the positive consequence of producing efficiency in large-scale organizations.
B) The hierarchy of authority has the negative consequence for the individual of depriving employees of a voice in decision making.
C) An organization's written rules and regulations have the negative consequence of leading to goal displacement.
D) All of these answers are correct.
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68
A construct or model that serves as a measuring rod against which specific cases can be evaluated is called a(n)
A) coalition.
B) ideal type.
C) metaphor.
D) questionnaire.
A) coalition.
B) ideal type.
C) metaphor.
D) questionnaire.
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69
Formal organizations may vary in
A) size.
B) degree of efficiency.
C) specificity of goals.
D) All of these answers are correct.
A) size.
B) degree of efficiency.
C) specificity of goals.
D) All of these answers are correct.
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70
Special-purpose groups designed and structured in the interests of maximum efficiency are known as
A) informal organizations.
B) formal organizations.
C) coalitions.
D) primary groups.
A) informal organizations.
B) formal organizations.
C) coalitions.
D) primary groups.
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71
In The Communist Manifesto, Karl Marx and Friedrich Engels charged that the capitalist system reduces workers to a mere "appendage of the machine," which leads to extreme
A) motion sickness.
B) alienation.
C) anomie.
D) goal displacement.
A) motion sickness.
B) alienation.
C) anomie.
D) goal displacement.
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72
Which sociologist emphasized the basic similarity of structure and process found in the otherwise dissimilar enterprises of religion, government, education, and business?
A) Max Weber
B) Suzanne Staggenborg
C) David Sills
D) Norman Denzin
A) Max Weber
B) Suzanne Staggenborg
C) David Sills
D) Norman Denzin
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73
By working at a specific task, people are more likely to become highly skilled and carry out a job with maximum efficiency. This is the rationale for the bureaucratic characteristic of
A) employment based on technical qualifications.
B) hierarchy of authority.
C) division of labor.
D) written rules and regulations.
A) employment based on technical qualifications.
B) hierarchy of authority.
C) division of labor.
D) written rules and regulations.
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74
A college is run by a board of trustees, which hires a president, who in turn selects vice presidents, deans, and other administrators. This is an example of the bureaucratic characteristic of
A) written rules and regulations.
B) division of labor.
C) impersonality.
D) hierarchy of authority.
A) written rules and regulations.
B) division of labor.
C) impersonality.
D) hierarchy of authority.
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75
Which sociological perspective might observe the division of labor among the staff members in a hospital emergency room and focus on how the allocation of responsibilities affects their social behavior?
A) functionalist perspective
B) conflict perspective
C) interactionist perspective
D) global perspective
A) functionalist perspective
B) conflict perspective
C) interactionist perspective
D) global perspective
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76
As explained in the text, the public attention given the failure of various government intelligence-gathering organizations to detect the terrorist attacks of September 11, 2001, illustrates which poorly functioning aspect of government bureaucracy?
A) division of labor
B) hierarchy of authority
C) impersonality
D) employment based on technical qualifications
A) division of labor
B) hierarchy of authority
C) impersonality
D) employment based on technical qualifications
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77
Which of the following is an example of a negative consequence of bureaucratization?
A) the Peter principle
B) employees deprived of a voice in decision making
C) the stifling of initiative and imagination
D) All of these answers are correct.
A) the Peter principle
B) employees deprived of a voice in decision making
C) the stifling of initiative and imagination
D) All of these answers are correct.
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78
Which of the following is an example of a formal organization?
A) a community college basketball team
B) the people in a New York City subway car
C) the General Motors Corporation
D) All of these answers are correct.
A) a community college basketball team
B) the people in a New York City subway car
C) the General Motors Corporation
D) All of these answers are correct.
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79
Goal displacement is
A) the tendency for workers in a bureaucracy to become so specialized that they develop blind spots and fail to notice obvious problems.
B) a principal of organizational life according to which each individual within a hierarchy tends to rise to his or her level of incompetence.
C) overzealous conformity to official regulations within a bureaucracy.
D) the process by which a group, organization, or social movement becomes increasingly bureaucratic.
A) the tendency for workers in a bureaucracy to become so specialized that they develop blind spots and fail to notice obvious problems.
B) a principal of organizational life according to which each individual within a hierarchy tends to rise to his or her level of incompetence.
C) overzealous conformity to official regulations within a bureaucracy.
D) the process by which a group, organization, or social movement becomes increasingly bureaucratic.
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80
The notion that every employee within a hierarchy tends to rise to his or her level of incompetence is referred to as
A) goal displacement.
B) the Peter principle.
C) trained incapacity.
D) bureaucracy.
A) goal displacement.
B) the Peter principle.
C) trained incapacity.
D) bureaucracy.
Unlock Deck
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