Deck 7: Managing Stress and Emotions
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Deck 7: Managing Stress and Emotions
1
Which of the following is true of people who work under authentic leaders?
A)They have lesser work engagement.
B)They have increased levels of anxiety and worries.
C)They have increased job commitment.
D)They have decreased job satisfaction.
A)They have lesser work engagement.
B)They have increased levels of anxiety and worries.
C)They have increased job commitment.
D)They have decreased job satisfaction.
C
2
Which of the following is a characteristic of being authentic?
A)Being prone to stress
B)Acting consistently with selfish motives
C)Being true to oneself
D)Feeling the need to please others
A)Being prone to stress
B)Acting consistently with selfish motives
C)Being true to oneself
D)Feeling the need to please others
C
3
_____is a proper sense of self,an awareness of strengths and weaknesses,and an appreciation of knowledge outside yourself.
A)Charisma
B)Humility
C)Hubris
D)Stress
A)Charisma
B)Humility
C)Hubris
D)Stress
B
4
Which of the following is a result of increased self-awareness?
A)Higher levels of anxiety and depression
B)Higher self-esteem
C)Greater positive emotions
D)Lower self-confidence
A)Higher levels of anxiety and depression
B)Higher self-esteem
C)Greater positive emotions
D)Lower self-confidence
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5
Ike is one of the top executives of Sunshine Corp.Although his colleagues are level-headed people,Ike comes across as a very arrogant and over-confident personality who tends to mock people for their bad work and insult them in front of others.Ike's personality displays the presence of:
A)Hubris.
B)Emotional intelligence.
C)Empathy.
D)Authenticity.
A)Hubris.
B)Emotional intelligence.
C)Empathy.
D)Authenticity.
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6
_____ is being true to yourself and a way of living in which a person's outward actions match up with their inner self.
A)Authenticity
B)Creativity
C)Hubris
D)Narcissism
A)Authenticity
B)Creativity
C)Hubris
D)Narcissism
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7
Which of the following best defines hubris?
A)It is the body's state of heightened readiness for action in response to challenges or pressures in the environment.
B)It is an experienced passion and sense of meaning toward work or a career.
C)It is a "grandiose sense of self" evident in excessive confidence and narcissism.
D)It is asking for feedback or collecting information from the work environment to better understand how you are performing.
A)It is the body's state of heightened readiness for action in response to challenges or pressures in the environment.
B)It is an experienced passion and sense of meaning toward work or a career.
C)It is a "grandiose sense of self" evident in excessive confidence and narcissism.
D)It is asking for feedback or collecting information from the work environment to better understand how you are performing.
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8
Which of the following is a result of increased self-awareness?
A)Higher levels of anxiety and depression
B)Greater negative emotions
C)Lower self-esteem
D)Greater self-confidence
A)Higher levels of anxiety and depression
B)Greater negative emotions
C)Lower self-esteem
D)Greater self-confidence
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9
Which of the following is a result of increased self-awareness?
A)Higher levels of anxiety and depression
B)Higher self-esteem
C)Greater negative emotions
D)Lower self-confidence
A)Higher levels of anxiety and depression
B)Higher self-esteem
C)Greater negative emotions
D)Lower self-confidence
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10
Which of the following is characteristic of individuals with hubris?
A)They exhibit low self-confidence.
B)They consult others before taking a decision.
C)They exhibit arrogance and narcissism.
D)They encourage participation of people.
A)They exhibit low self-confidence.
B)They consult others before taking a decision.
C)They exhibit arrogance and narcissism.
D)They encourage participation of people.
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11
_____ is the sum of resources represented by self-efficacy,hope,optimism,and resilience that motivates an individual to persevere towards goals despite adversity.
A)Emotional quotient
B)Hubris
C)Authenticity
D)Psychological capital
A)Emotional quotient
B)Hubris
C)Authenticity
D)Psychological capital
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12
Which of the following is true of people who work under authentic leaders?
A)They have a greater identification with their leader.
B)They have decreased levels of job performance.
C)They have a decreased trust in with their leader.
D)They have increased levels of anxiety and worries.
A)They have a greater identification with their leader.
B)They have decreased levels of job performance.
C)They have a decreased trust in with their leader.
D)They have increased levels of anxiety and worries.
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13
Which of the following is a result of increased self-awareness?
A)Increased levels of anxiety and depression
B)Increased self-trust
C)Greater positive emotions
D)Lower self-confidence
A)Increased levels of anxiety and depression
B)Increased self-trust
C)Greater positive emotions
D)Lower self-confidence
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14
Which of the following is true of people who work under authentic leaders?
A)They have lesser work engagement.
B)They have increased job satisfaction.
C)They experience high burnout.
D)They have high levels of anxiety and worries.
A)They have lesser work engagement.
B)They have increased job satisfaction.
C)They experience high burnout.
D)They have high levels of anxiety and worries.
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15
Which of the following is true of people who work under authentic leaders?
A)They have decreased levels of job performance.
B)They have increased levels of anxiety and worries.
C)They have a less concern for status.
D)They have a decreased trust in with their leader.
A)They have decreased levels of job performance.
B)They have increased levels of anxiety and worries.
C)They have a less concern for status.
D)They have a decreased trust in with their leader.
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16
Which of the following is true of people who work under authentic leaders?
A)They have decreased job satisfaction.
B)They have decreased job commitment.
C)They have low levels of anxiety and worries.
D)They have lesser work engagement.
A)They have decreased job satisfaction.
B)They have decreased job commitment.
C)They have low levels of anxiety and worries.
D)They have lesser work engagement.
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17
Which of the following is a result of increased self-awareness?
A)Lower levels of anxiety and depression
B)Lower self-esteem
C)Lower self-confidence
D)Greater negative emotions
A)Lower levels of anxiety and depression
B)Lower self-esteem
C)Lower self-confidence
D)Greater negative emotions
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18
Which of the following is characteristic of an authentic leader?
A)Relating to others transparently
B)Acting consistently with selfish motives
C)Contributing minimum psychological capital
D)Acting in unpredictable ways
A)Relating to others transparently
B)Acting consistently with selfish motives
C)Contributing minimum psychological capital
D)Acting in unpredictable ways
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19
Which of the following is true of people who work under authentic leaders?
A)They have increased levels of anxiety and worries.
B)They have decreased levels of job performance.
C)They experience high burnout.
D)They have an increased trust in their leader.
A)They have increased levels of anxiety and worries.
B)They have decreased levels of job performance.
C)They experience high burnout.
D)They have an increased trust in their leader.
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20
Which of the following is true of people who work under authentic leaders?
A)They have a sense of empowerment.
B)They have increased levels of anxiety and worries.
C)They experience high burnout.
D)They have a decreased trust in with their leader.
A)They have a sense of empowerment.
B)They have increased levels of anxiety and worries.
C)They experience high burnout.
D)They have a decreased trust in with their leader.
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21
According to the Johari window,the private quadrant includes truths about you that:
A)Neither you nor others know about.
B)You and others know about.
C)You know about but others do not.
D)Others know but you do not about.
A)Neither you nor others know about.
B)You and others know about.
C)You know about but others do not.
D)Others know but you do not about.
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22
_____ self-regulatory actions that help us manage ourselves,to enhance performance or complete tasks that are not naturally motivating.
A)Self-leadership practices
B)Self-awareness
C)Self-knowledge
D)Self-delusion
A)Self-leadership practices
B)Self-awareness
C)Self-knowledge
D)Self-delusion
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23
Which of the following practices consists of self-reflection and assessment?
A)Self-cueing
B)Self-reinforcement
C)Self-observation
D)Self-goal setting
A)Self-cueing
B)Self-reinforcement
C)Self-observation
D)Self-goal setting
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24
People laugh behind Rashid's back at his unawareness of his lack of competency and social etiquette.The Johari window describes this as reflective of Rashid's:
A)Private quadrant.
B)Blind quadrant.
C)Public quadrant.
D)Unknown quadrant.
A)Private quadrant.
B)Blind quadrant.
C)Public quadrant.
D)Unknown quadrant.
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25
According to the Johari window,the unknown quadrant includes truths about you that:
A)You know about but others do not.
B)Neither you nor others know at all.
C)Only you and your close family know.
D)Others know but you do not.
A)You know about but others do not.
B)Neither you nor others know at all.
C)Only you and your close family know.
D)Others know but you do not.
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26
Betty pastes sticky notes around her workstation to encourage herself that her contribution makes a difference to the organization.In this case,Betty's strategy to live intentionally is referred to as _____.
A)Self-goal setting
B)Self-observation
C)Self-cueing
D)Self-reinforcement
A)Self-goal setting
B)Self-observation
C)Self-cueing
D)Self-reinforcement
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27
Increasing self-awareness and authenticity through structured self-reflection begins with:
A)A conscious examination of critical experiences.
B)Collecting information from the work environment.
C)Understanding how an individual is performing.
D)A focus on how much others know about an individual.
A)A conscious examination of critical experiences.
B)Collecting information from the work environment.
C)Understanding how an individual is performing.
D)A focus on how much others know about an individual.
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28
Which of the following is a reason for work-family conflicts?
A)Ambiguous role expectations
B)Excessive support from colleagues
C)Positive disposition
D)High self-efficacy
A)Ambiguous role expectations
B)Excessive support from colleagues
C)Positive disposition
D)High self-efficacy
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29
Which of the following is an example of a positive reinforcement?
A)Punishing children if they fail to complete their homework
B)Decreasing incentives for people who don't meet their daily targets
C)Not playing if one fails to complete an assigned task
D)Eating out to celebrate your victory in a cricket match
A)Punishing children if they fail to complete their homework
B)Decreasing incentives for people who don't meet their daily targets
C)Not playing if one fails to complete an assigned task
D)Eating out to celebrate your victory in a cricket match
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30
According to the Johari window,the public quadrant includes truths about you that:
A)Others know but you do not.
B)You and others know about.
C)You know but others do not.
D)Neither you nor others know about.
A)Others know but you do not.
B)You and others know about.
C)You know but others do not.
D)Neither you nor others know about.
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31
An important aspect for individuals who aspire to become authentic is to:
A)Act in ways unpredictable by others.
B)Think highly of themselves.
C)Actively seek feedback from others.
D)Feel the need to please subordinates.
A)Act in ways unpredictable by others.
B)Think highly of themselves.
C)Actively seek feedback from others.
D)Feel the need to please subordinates.
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32
Which of the following is a result of work-family conflicts?
A)Higher job satisfaction
B)High work performance
C)Lower anxiety levels
D)Limited advancement
A)Higher job satisfaction
B)High work performance
C)Lower anxiety levels
D)Limited advancement
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33
Which of the following is a behavioural strategy focused on helping people in organizations to live intentionally?
A)Evaluating assumptions
B)Positive self-talk
C)Visualizing performance
D)Self-reinforcement
A)Evaluating assumptions
B)Positive self-talk
C)Visualizing performance
D)Self-reinforcement
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34
According to the Johari window,the blind quadrant includes truths about you that:
A)You know but others do not.
B)Neither you nor others know.
C)You and others know.
D)Others know but you do not.
A)You know but others do not.
B)Neither you nor others know.
C)You and others know.
D)Others know but you do not.
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35
Which of the following tools can be used to study the pattern of self-awareness?
A)PERT
B)Gantt Chart
C)Johari window
D)Maslow's hierarchy
A)PERT
B)Gantt Chart
C)Johari window
D)Maslow's hierarchy
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36
Which of the following is a symptom of stress?
A)Enthusiasm
B)Absenteeism
C)Lower burnout
D)Healthier body
A)Enthusiasm
B)Absenteeism
C)Lower burnout
D)Healthier body
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37
An individual who rehearses mentally for the successful delivery of a presentation is inducing self-leadership through _____.
A)Self-cueing
B)Self-reinforcement
C)Visualizing performance
D)Natural rewards
A)Self-cueing
B)Self-reinforcement
C)Visualizing performance
D)Natural rewards
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38
Which of the following is characteristic of humble people?
A)They have low emotional awareness.
B)They have low self-esteem.
C)They refrain from supporting others during decision-making.
D)They have the ability to accept truth and admit mistakes.
A)They have low emotional awareness.
B)They have low self-esteem.
C)They refrain from supporting others during decision-making.
D)They have the ability to accept truth and admit mistakes.
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39
Which of the following is an ideal means to reduce blind spots that hinder being authentic?
A)Higher burnouts
B)Feedback-seeking behaviour
C)Unstructured self-reflection
D)Consistent act of selfish motives
A)Higher burnouts
B)Feedback-seeking behaviour
C)Unstructured self-reflection
D)Consistent act of selfish motives
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40
Which of the following is a characteristic of people who experience a "calling" tendency?
A)They experience low or almost no enthusiasm.
B)They have higher levels of satisfaction.
C)They experience a high burnout.
D)They have lower levels of commitment.
A)They experience low or almost no enthusiasm.
B)They have higher levels of satisfaction.
C)They experience a high burnout.
D)They have lower levels of commitment.
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41
Which of the following is the final stage of the creative process?
A)Preparation
B)Incubation
C)Validation
D)Inspiration
A)Preparation
B)Incubation
C)Validation
D)Inspiration
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42
Which of the following is the process of coming up with novel and useful ideas for solving a problem or developing an opportunity?
A)Motivation
B)Learning
C)Creativity
D)Automation
A)Motivation
B)Learning
C)Creativity
D)Automation
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43
Divergent thinking refers to:
A)Referring to bookmarked solutions.
B)Using a traditional perspective to solve a problem.
C)Looking at a problem in a unique way.
D)Putting a creative idea into practice.
A)Referring to bookmarked solutions.
B)Using a traditional perspective to solve a problem.
C)Looking at a problem in a unique way.
D)Putting a creative idea into practice.
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44
Which of the following is a characteristic of creative individuals?
A)They have shallow knowledge of things around them.
B)They are conformists and stick to textual knowledge for planning.
C)They derive satisfaction by using their mental abilities to solve difficult problems.
D)They are inconsistent and easily give up while dealing with an issue.
A)They have shallow knowledge of things around them.
B)They are conformists and stick to textual knowledge for planning.
C)They derive satisfaction by using their mental abilities to solve difficult problems.
D)They are inconsistent and easily give up while dealing with an issue.
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45
In the _____ stage of the creative process,the decision maker stops thinking intensively about the problem and simply allows it to exist in the back of his or her mind.
A)Inspiration
B)Incubation
C)Validation
D)Preparation
A)Inspiration
B)Incubation
C)Validation
D)Preparation
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46
Which of the following statements best defines the term "creativity"?
A)It refers to the process of coming up with novel and useful ideas for solving a problem or developing an opportunity.
B)It refers to the ability to think,understand,and make judgments by a process of logic.
C)It refers to the knowledge acquired through experience,practice,or study.
D)It refers to a problem from a traditional perspective and then trying to find the best solution.
A)It refers to the process of coming up with novel and useful ideas for solving a problem or developing an opportunity.
B)It refers to the ability to think,understand,and make judgments by a process of logic.
C)It refers to the knowledge acquired through experience,practice,or study.
D)It refers to a problem from a traditional perspective and then trying to find the best solution.
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47
Which of the following is the process of incorporating creative ideas into practice?
A)Motivation
B)Learning
C)Innovation
D)Liquidation
A)Motivation
B)Learning
C)Innovation
D)Liquidation
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48
Which of the following is an example of appropriate resource support for increasing creativity in organizations?
A)Providing ample leaves to people for planning holidays
B)Providing training to communicate with others
C)Punishing people if they do not adhere to deadlines
D)Providing a well-equipped research lab for work
A)Providing ample leaves to people for planning holidays
B)Providing training to communicate with others
C)Punishing people if they do not adhere to deadlines
D)Providing a well-equipped research lab for work
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49
Which of the following is a characteristic of creative individuals?
A)They derive satisfaction by solving problems in a logical manner.
B)They have a shallow knowledge of things around them.
C)They function well in highly autonomous environments.
D)They are conformists and stick to textual knowledge for planning.
A)They derive satisfaction by solving problems in a logical manner.
B)They have a shallow knowledge of things around them.
C)They function well in highly autonomous environments.
D)They are conformists and stick to textual knowledge for planning.
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50
Which of the following stages of the creative process is the most satisfying and most visible phase?
A)Inspiration
B)Incubation
C)Validation
D)Preparation
A)Inspiration
B)Incubation
C)Validation
D)Preparation
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51
Which of the following is a characteristic of creative individuals?
A)They derive satisfaction by solving problems in a logical manner.
B)They are persistent and do not give up easily.
C)They have a shallow knowledge of things around them.
D)They are conformists and stick to textual knowledge for planning.
A)They derive satisfaction by solving problems in a logical manner.
B)They are persistent and do not give up easily.
C)They have a shallow knowledge of things around them.
D)They are conformists and stick to textual knowledge for planning.
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52
According to the creative process,a gradual awareness that the problem has a solution occurs in the ____ stage.
A)Validation
B)Preparation
C)Inspiration
D)Incubation
A)Validation
B)Preparation
C)Inspiration
D)Incubation
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53
Which of the following is the most likely outcome when employees from different functional areas interact with each other?
A)The resistance to new ideas increases.
B)The creative thinking of individuals reduces.
C)The use of creative methods reduces.
D)The flow of information increases.
A)The resistance to new ideas increases.
B)The creative thinking of individuals reduces.
C)The use of creative methods reduces.
D)The flow of information increases.
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54
Which of the following is a positive reinforcement to improve creativity in organizations?
A)Encouraging diversity
B)Rewarding new ideas
C)Setting challenging deadlines
D)Encourage interdepartmental communication
A)Encouraging diversity
B)Rewarding new ideas
C)Setting challenging deadlines
D)Encourage interdepartmental communication
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55
The process of looking at a problem from a traditional perspective and then trying to find the best solution by thinking logically is referred to as _____.
A)Incubation
B)Innovation
C)Convergent thinking
D)Divergent thinking
A)Incubation
B)Innovation
C)Convergent thinking
D)Divergent thinking
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56
Goals and deadlines improve the creativity in organizations because:
A)Deadlines can restrict individuals to use traditional methods.
B)Realistic deadlines can stimulate motivation.
C)Goals can make concrete ideas more abstract.
D)Schedules restrict the ability to think uniquely.
A)Deadlines can restrict individuals to use traditional methods.
B)Realistic deadlines can stimulate motivation.
C)Goals can make concrete ideas more abstract.
D)Schedules restrict the ability to think uniquely.
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57
Salma has been experiencing headaches due to the long hours she is forced to spend in front of her computer on account of a tight project deadline.Stella is experiencing _____.
A)Hubris
B)Stress
C)Calling
D)Role conflict
A)Hubris
B)Stress
C)Calling
D)Role conflict
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58
Which of the following is a key to manage stress?
A)Developing resources required for the situation
B)Concentrating either on work or personal life
C)Taking up multiple roles in work and personal life
D)Increasing the use of one's own resources
A)Developing resources required for the situation
B)Concentrating either on work or personal life
C)Taking up multiple roles in work and personal life
D)Increasing the use of one's own resources
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59
Which of the following is the first stage of the creative process?
A)Incubation
B)Preparation
C)Inspiration
D)Validation
A)Incubation
B)Preparation
C)Inspiration
D)Validation
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60
How does diversity help organizations to improve creativity?
A)It reduces divergent thinking within the organization
B)It provides multiple perspectives to a problem.
C)It encourages stereotyping of minority workers.
D)It leads to the generation of a single common idea.
A)It reduces divergent thinking within the organization
B)It provides multiple perspectives to a problem.
C)It encourages stereotyping of minority workers.
D)It leads to the generation of a single common idea.
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61
A company that offers a personal health club on one of its floors is helping manage stress by
A)Looking after the whole person.
B)Developing resources.
C)Adapting resourcefully.
D)Managing the whole body.
A)Looking after the whole person.
B)Developing resources.
C)Adapting resourcefully.
D)Managing the whole body.
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62
_____ is collecting information from the work environment to better understand how you are performing.
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63
Which of the following is essential to authentic leadership?
A)An authoritarian style
B)Subordination
C)Conscientiousness
D)Self-awareness
A)An authoritarian style
B)Subordination
C)Conscientiousness
D)Self-awareness
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64
Joe is under a tight deadline at work,and a rush of adrenaline helps push him harder to make the goal.What is Joe experiencing?
A)Eustress
B)Distress
C)Prestress
D)Restress
A)Eustress
B)Distress
C)Prestress
D)Restress
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65
When Anne exercises for five straight days,she treats herself to dinner out.Which behavioral strategy does this match?
A)Self-reinforcement
B)Self-goal setting
C)Self-cueing
D)Self-observation
A)Self-reinforcement
B)Self-goal setting
C)Self-cueing
D)Self-observation
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66
_____takes a creative idea and puts it into practice.
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67
_____ exists when work role demands interfere with life role demands.
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68
Jim notices that his company has violated environmental law and he contacts the authorities.This situation is an example of which of the following?
A)Whistleblowing
B)Tattling
C)Subordination
D)Work engagement
A)Whistleblowing
B)Tattling
C)Subordination
D)Work engagement
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69
_____ is a "grandiose sense of self" evident in excessive confidence and narcissism.
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70
_____ means looking at a problem in a unique way.
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71
________ conflict arises when work roles clash with life roles.
A)Work-life
B)Work-family
C)Family-life
D)Life-roles
A)Work-life
B)Work-family
C)Family-life
D)Life-roles
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72
_____ refers to a good kind of stress.
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73
One potential outcome of enhanced self-awareness is
A)An improved belief in one's ability to transfigure challenging circumstances.
B)A greater capacity for empathizing with those who have fewer material goods.
C)An enhanced capacity to complete all required tasks.
D)A better ability to enjoy life's fleeting moments.
A)An improved belief in one's ability to transfigure challenging circumstances.
B)A greater capacity for empathizing with those who have fewer material goods.
C)An enhanced capacity to complete all required tasks.
D)A better ability to enjoy life's fleeting moments.
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74
_____ is an experienced passion and sense of meaning toward work or a career.
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75
_____ are self-regulatory actions that help us manage ourselves,to enhance performance or complete tasks that may not be naturally motivating.
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76
Ken wants to increase his year-end sales goal by another one percent.Which behavioral strategy does this show?
A)Self-goal setting
B)Self-observation
C)Self-cueing
D)Self-reinforcement
A)Self-goal setting
B)Self-observation
C)Self-cueing
D)Self-reinforcement
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77
_____ proposes that people strive to gain and maintain resources that help them achieve goals.
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78
Don sets an objective of volunteering at least twice a month at a local shelter.Which behavioral strategy is he using?
A)Self-goal setting
B)Self-observation
C)Self-cueing
D)Self-reinforcement
A)Self-goal setting
B)Self-observation
C)Self-cueing
D)Self-reinforcement
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79
_____means looking at a problem from a traditional perspective and then trying to find the best solution by thinking logically.
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80
From an organizational perspective,self-understanding is a prerequisite for
A)Genuine leadership.
B)Promotion opportunities.
C)University choice.
D)Salary increases.
A)Genuine leadership.
B)Promotion opportunities.
C)University choice.
D)Salary increases.
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