Deck 1: Organizational Behavior

Question 1

Which of the following is considered a priority in the conventional OB approach?

A)Focusing on community interests
B)Focusing on what is dynamic and difficult to explain
C)Focusing on self-interest
D)Focusing on relatively long-term impacts

Answer 1

C

Question 2

_____ are the talents possessed by a person that are required for getting along with and motivating people.

A)Technical skills
B)Conceptual skills
C)Relational skills
D)Administrative skills

Answer 2

C

Question 3

A _____ is a common priority for both conventional and sustainable OB approaches.

A)Focus on self-interest
B)Focus on what is dynamic and difficult to explain
C)Focus on job,group,and organizational performance
D)Focus on what is stable and can be explained

Answer 3

C

Question 4

Which of the following is a common priority for both the conventional OB approach as well as the sustainable OB approach?

A)A focus on relatively immediate profits
B)A focus on what is dynamic and difficult to explain
C)A focus on community interests
D)A focus on bonds among people,actions,and organizations

Question 5

One of the priorities in the conventional OB approach involves:

A)Focusing on what is dynamic and difficult to explain.
B)Focusing on what is stable and can be explained.
C)Focusing on relatively long-term impacts.
D)Focusing on community interests.

Question 6

In which of the following approaches is focusing on relatively immediate profits a priority?

A)Conventional OB approach
B)Stakeholder's approach
C)Sustainable OB approach
D)Traditional approach

Question 7

_____ refer to a person's capability to understand complex issues and underlying causes and to solve problems with broad implications.

A)Technical skills
B)Conceptual skills
C)Relational skills
D)Administrative skills

Question 8

Which of the following is a possible outcome of studying organizational behaviour (OB)?

A)Studying OB diminishes technical skills in employees.
B)Studying OB provides employees with a better sense of the values and forces that influence them.
C)Studying OB can have a negative impact on one's interactions by setting them apart from the organization.
D)Studying OB fails to prepare you for management and leadership roles.

Question 9

_____ are the actions of a person that are noble or have value regardless of the end result or consequences.

A)Ethics
B)Goals
C)Virtues
D)Budgets

Question 10

From an Aristotelian perspective,the purpose of human behaviour:

A)Is it to maximize self-interest.
B)Is to maximize individual performance.
C)Is to increase short-term profitability.
D)Is to maximize people's happiness.

Question 11

Which of the following statements is considered a priority in the sustainable OB approach?

A)Focusing on self-interest
B)Focusing on what is dynamic and difficult to explain
C)Focusing on relatively immediate profits
D)Focusing on what is stable and can be explained

Question 12

Which of the following statements best describes organizational behaviour?

A)It is the study of how authority flows in an organization.
B)It is the study of financial incentives and their effects on an organization.
C)It is the study of how organizations interact with each other.
D)It is the study of how people act and interact with others in an organization.

Question 13

Which of the following theories focuses on character and the various ways that people practice moral standards in a community,thereby facilitating happiness?

A)Max Weber's theory
B)Aristotle's virtue theory
C)Frederick Herzberg two-factor theory
D)Expectancy theory

Question 14

Which of the following is an example of a person using his technical skills?

A)Forming partnerships with other organizations
B)Preparing an accounting sheet for a conference
C)Negotiating salaries and appraisals with employees
D)Solving issues during a workers' strike

Question 15

The _____ approach tends to emphasize on organizational activities that contribute to the financial interests of a narrow range of stakeholders.

A)Sustainable OB
B)Stakeholder's
C)Conventional OB
D)Traditional

Question 16

Which of the following is an example of a person successfully using relational skills?

A)Getting along with employees in other organizations
B)Designing a presentation for a conference
C)Analyzing production quality from the given data
D)Planning to purchase new machinery for the organization

Question 17

According to the virtue theory approach,_____ is one of the cardinal virtues.

A)Happiness
B)Critical thinking
C)Conflict
D)Practical wisdom

Question 18

According to the virtue theory approach,which of the following is a cardinal virtue?

A)Self-control
B)Conflict
C)Happiness
D)Sustainability

Question 19

_____ refer to a person's expertise in a particular task or field.

A)Technical skills
B)Conceptual skills
C)Relational skills
D)Administrative skills

Question 20

The _____ approach emphasizes on organizational activities that contribute to multiple forms of well-being (financial,social,ecological,and spiritual)for a broad range of stakeholders.

A)Sustainable OB
B)Stakeholder's
C)Conventional OB
D)Traditional

Question 21

Which of the following statements is true of the conventional perspective of organizational behaviour?

A)Effectiveness emphasizes outcomes that are associated with personal interests and performance.
B)Controlling requires fairness and sensitivity to the marginalized.
C)Leading relies on relational self-control and treating all the members with dignity.
D)Organizing emphasizes courage and experimentation in the organization.

Question 22

According to the sustainable OB approach,what should the leading phase of the management process involve?

A)It should involve managers working alongside others to set goals and design strategies.
B)It should involve arranging resources with a spirit of dignification,experimentation,and sensitivity to others' needs in the process.
C)It should involve developing workplaces where the emphasis on financial and productivity goals is balanced by an emphasis on sustainability and healthy social relationships.
D)It should involve overseeing the values,particularly the sense of justice.

Question 23

Dorothy is a manager at Taurus Corp.When Dorothy sets goals and lays down various strategies for attaining those goals,she is engaging in _____.

A)Controlling
B)Organizing
C)Leading
D)Planning

Question 24

Timothy works for Virgo Corp.He possesses good interpersonal skills and has the ability to motivate people working for him.As a result,his production division contributed significantly to the overall productivity in the last few months.Which of the following management functions is Timothy performing? A)Controlling
B)Planning
C)Leading
D)Organizing

Question 25

Which of the following statements best describes courage?

A)It is the virtue that urges people to implement initiatives that improve overall happiness,even if the actions might threaten their own status.
B)It is the virtue that urges people to exercise foresight,reason,and discretion to achieve what is good for the community.
C)It is the virtue that urges people to regulate their emotions as well as their ability to overcome impulsive actions and greed.
D)It is the virtue that urges people to ensure that everyone connected with an organization gets his or her due.

Question 26

From a conventional OB perspective,which of the following management functions involves arranging human and other organizational resources in order to achieve planned goals and strategies?

A)Organizing
B)Leading
C)Controlling
D)Staffing

Question 27

In which of the following scenarios is the manager performing the controlling management function?

A)Thomas,the HR Director at a publishing company,lists out the annual objectives that have to be achieved by the entire HR team and develops plans for accomplishing them.
B)Jacob,a project manager at a software company,is initiating an action against unethical behaviour of a male employee toward other female workers.
C)Martha,a floor supervisor at a manufacturing unit,is giving her employees tips and suggestions on ensuring that employees meet performance expectations.
D)Jacqueline,the marketing director of a major appliance manufacturer,formulates objectives and targets for the marketing department to achieve over the next two financial quarters.

Question 28

Margaret is a team leader at Venusia Corp.She is in charge of maintaining quality and ensures that her team's performance meets the expectations.Moreover,she takes care of streamlining her team production.She is engaging in: A)Controlling.
B)Planning.
C)Leading.
D)Organizing.

Question 29

Which of the following statements best describes justice?

A)It is the virtue that urges people to implement initiatives that improve overall happiness,even if the actions might threaten their own status.
B)It is the virtue that urges people to exercise foresight,reason,and discretion to achieve what is good for the community.
C)It is the virtue that urges people to regulate their emotions as well as their ability to overcome impulsive actions and greed.
D)It is the virtue that urges people to ensure that everyone connected with an organization gets his or her due.

Question 30

James works as a manager with WagonsandWheels Corp.He is in charge of determining how the production tasks are to be distributed and grouped among people.James is engaging in _____.

A)Planning
B)Controlling
C)Organizing
D)Leading

Question 31

According to the sustainable OB approach,what should the planning phase of the management process involve?

A)It should involve managers working alongside others to set goals and design strategies.
B)It should involve arranging resources with a spirit of dignification,experimentation,and sensitivity to others' needs in the process.
C)It should involve developing workplaces where the emphasis on financial and productivity goals is balanced by an emphasis on sustainability and healthy social relationships.
D)It should involve overseeing the values,particularly the sense of justice.

Question 32

From a conventional OB perspective,which of the following management functions uses systems and interpersonal human skills to influence others to achieve organizational goals?

A)Staffing
B)Leading
C)Controlling
D)Organizing

Question 33

From a conventional OB perspective,which of the following management functions focuses on how managers set goals and design strategies to achieve them?

A)Staffing
B)Leading
C)Controlling
D)Planning

Question 34

In which of the following approaches is focusing on relatively long-term consequences a priority?

A)Conventional OB approach
B)Stakeholder's approach
C)Sustainable OB approach
D)Traditional approach

Question 35

According to the sustainable OB approach,what should the controlling phase of the management process involve?

A)It should involve managers working alongside others to set goals and design strategies.
B)It should involve arranging resources with a spirit of dignification,experimentation,and sensitivity to others' needs in the process.
C)It should involve developing workplaces where the emphasis on financial and productivity goals is balanced by an emphasis on sustainability and healthy social relationships.
D)It should involve overseeing the values,particularly the sense of justice.

Question 36

Which of the following statements best describes prudence?

A)It is the virtue that urges people to implement initiatives that improve overall happiness,even if the actions might threaten their own status.
B)It is the virtue that urges people to exercise foresight,reason,and discretion to achieve what is good for the community.
C)It is the virtue that urges people to regulate their emotions as well as their ability to overcome impulsive actions and greed.
D)It is the virtue that urges people to ensure that everyone connected with an organization gets his or her due.

Question 37

One of the priorities in the sustainable OB approach involves:

A)Focusing on self-interest.
B)Focusing on what is stable and can be explained.
C)Focusing on community interests.
D)Focusing on relatively immediate profits.

Question 38

Which of the following statements best describes self-control?

A)It is the virtue that urges people to implement initiatives that improve overall happiness,even if the actions might threaten their own status.
B)It is the virtue that urges people to exercise foresight,reason,and discretion to achieve what is good for the community.
C)It is the virtue that urges people to regulate their emotions as well as their ability to overcome impulsive actions and greed.
D)It is the virtue that urges people to ensure that everyone connected with an organization gets his or her due.

Question 39

From a conventional OB perspective,which of the following management functions ensures that organizational members do what they are supposed to be doing and that their performance meets expectations?

A)Staffing
B)Leading
C)Controlling
D)Organizing

Question 40

According to the sustainable OB approach,what should the organizing phase of the management process involve?

A)It should involve managers working alongside others to set goals and design strategies.
B)It should involve arranging resources with a spirit of dignification,experimentation,and sensitivity to others' needs in the process.
C)It should involve developing workplaces where the emphasis on financial and productivity goals is balanced by an emphasis on sustainability and healthy social relationships.
D)It should involve overseeing the values,particularly the sense of justice.

Question 41

A store manager is known for her ability to get along with her employees and for motivating them to do well.She most likely has strong ________ skills.

A)Conceptual
B)Motivational
C)Technical
D)Relational

Question 42

Which of the following statements is true of the sustainable perspective of organizational behaviour?

A)Effectiveness emphasizes outcomes associated with personal interests,performance,commitment,predictability,and what profits a narrow set of stakeholders in the short term.
B)Planning is the process of deciding on an organization's goals and strategies.
C)Leading relies on relational self-control and treating members with dignity.
D)Controlling means ensuring that the actions of organizational members are consistent with the organization's goal and values.

Question 43

The concept that performance can be measured multi-dimensionally supports which of the following?

A)Conventional organizational behaviour
B)Sustainable organizational behaviour
C)Ideal types
D)Virtues

Question 44

Understanding how both sustainable and conventional organizational behavioural approaches involve different values can help students develop their own ________ skills.

A)Conceptual
B)Critical thinking
C)Relational
D)Technical

Question 45

Leaders who demonstrate high levels of self-control in order to serve their team members practice which concept?

A)Internal locus of control
B)Sustainable organizational behaviour
C)Practical wisdom
D)Conventional organizational behaviour

Question 46

From a sustainable OB perspective:

A)Planning happens through participation,practical wisdom,and higher-order goals.
B)Organizing means ensuring that tasks have been assigned and the structure of organizational relationships facilitates the meeting of organizational goals.
C)Leading means relating with others so that their work efforts help achieve organizational goals.
D)Controlling means ensuring that the actions of organizational members are consistent with the organization's goal and values.

Question 47

Gerald is a manager at a piston manufacturing company and is in charge of more than 20 employees.On a weekly basis,he decides on the work that needs to be undertaken and assigns responsibilities to his team members.He gives his employees instructions on how various tasks are to be carried out and their respective deadlines.Gerald is engaging in _____.

A)Controlling
B)Planning
C)Leading
D)Organizing

Question 48

Which of the following statements is an example of the controlling management function?

A)Comparing and monitoring work performance of individuals
B)Developing plans to integrate and coordinate activities in a team
C)Arranging and structuring work for teams
D)Influencing individuals or teams as they work

Question 49

Which of the following statements is true of the sustainable perspective of organizational behaviour?

A)Effectiveness balances conventional outcomes while emphasizing community interests,creativity,and consequences for a broad set of stakeholders into the foreseeable future.
B)Organizing means ensuring that tasks have been assigned and the structure of organizational relationships facilitates the meeting of organizational goals.
C)Leading means relating with others so that their work efforts help achieve organizational goals.
D)Controlling means ensuring that the actions of organizational members are consistent with the organization's goal and values.

Question 50

Which of the following statements is true of the sustainable perspective of organizational behaviour?

A)Effectiveness emphasizes outcomes associated with personal interests,performance,commitment,predictability,and what profits a narrow set of stakeholders in the short term.
B)Organizing emphasizes courage and experimentation.
C)Planning is the process of deciding on an organization's goals and strategies.
D)Controlling means ensuring that the actions of organizational members are consistent with the organization's goal and values.

Question 51

According to the sustainable OB approach,which of the following statements is true?

A)Organizing means ensuring that tasks have been assigned and the structure of organizational relationships facilitates the meeting of organizational goals.
B)Controlling requires fairness and sensitivity to the marginalized.
C)Leading means relating with others so that their work efforts help achieve organizational goals.
D)Planning is the process of deciding on an organization's goals and strategies.

Question 52

A store manager observes that his team members may be more productive and happier if they share the leadership responsibilities,although it would mean that he would lose some authority himself.The decision to reorganize responsibilities reveals that the store manager displays which virtue?

A)Self-control
B)Justice
C)Courage
D)Practical wisdom

Question 53

Walter,the campus president,understands that his university plays an important role in the overall community and that he and his team must provide opportunities to serve the community.Walter demonstrates which virtue?

A)Courage
B)Self-control
C)Justice
D)Practical wisdom

Question 54

Max Weber's term of an "iron cage" refers to which of the following?

A)Hard work
B)Individual passions
C)Materialism
D)A scheduled workday

Question 55

Which of the following statements is an example of the leading management function?

A)Comparing work performance of individuals
B)Integrating and coordinating activities
C)Arranging and structuring work for teams
D)Influencing individuals or teams as they work

Question 56

According to the conventional OB approach,which of the following statements is true?

A)Effectiveness balances conventional outcomes while emphasizing community interests,creativity,and consequences for a broad set of stakeholders into the foreseeable future.
B)Controlling requires fairness and sensitivity to the marginalized.
C)Leading means relating with others so that their work efforts help achieve organizational goals.
D)Planning happens through participation,practical wisdom,and higher-order goals.

Question 57

Planning is an important aspect of a manager's job,and Tim believes in setting goals during an all-team meeting in January.What type of manager is Tim?

A)Conventional
B)Sustainable
C)Popular
D)Virtuous

Question 58

Which practice is an important part of sustainable organizational behaviour?

A)Corporate social responsibility
B)Profit maximizing
C)Productivity
D)Iron cage

Question 59

Which of the following statements is true of the conventional perspective of organizational behaviour?

A)Effectiveness balances conventional outcomes while emphasizing community interests,creativity,and consequences for a broad set of stakeholders into the foreseeable future.
B)Controlling means ensuring that the actions of organizational members are consistent with the organization's goal and values.
C)Leading relies on relational self-control and treating all the members with dignity.
D)Planning happens through participation,practical wisdom,and higher-order goals.

Question 60

From a conventional OB perspective:

A)Effectiveness balances conventional outcomes while emphasizing community interests,creativity,and consequences for a broad set of stakeholders into the foreseeable future.
B)Controlling requires fairness and sensitivity to the marginalized.
C)Leading relies on relational self-control and treating all the members with dignity.
D)Organizing means ensuring that tasks have been assigned and the structure of organizational relationships facilitates the meeting of organizational goals.

Question 61

A focus on profits,competition,and productivity are benchmarks of which concept?

A)Sustainable organizational behaviour
B)Virtue theory
C)Moonshot management
D)Conventional organizational behaviour

Question 62

By understanding ____________________ ,you can get a better sense of the values and forces that influence your attitudes,feelings,and behaviour.

Question 63

_____ refers to explaining human behaviour in organizations,which includes examining the behaviour of individuals,groups,or all the members of an organization as a whole.

Question 64

____________concepts are at the centre of our understanding of how individuals can influence and be influenced by their interpersonal relationships and organizational context.

Question 65

Leaders require _____________to use,but not abuse,their power when leading those around them.

Question 66

The virtue of ____________,a hallmark of sustainable organizing,is evident when managers structure work to improve overall happiness even if it might reduce their own status or power.

Question 67

Conventional OB tends to emphasize _____ and the interests of a narrow range of stakeholders in the immediate future.

Question 68

From the _________________ perspective,the purpose of human behaviour is not simply to maximize individual material interests; rather,the purpose of human behaviour is to maximize people's happiness,which Aristotle called the "supreme good."

Question 69

_____ are social structures created by individuals to support the collaborative pursuit of specific goals.

Question 70

_____ seeks to nurture community and happiness by modeling and enabling the practice of virtues in financially viable organizations.

Question 71

From a _____ perspective,planning focuses on how managers set goals and design strategies to achieve them.

Question 72

_____ refer to expertise in areas like marketing or accounting or finance or human resources.

Question 73

Because a sustainable approach to _____________recognizes that individual and community well-being are closely related,members strive to make decisions that reflect the needs of multiple stakeholders (an organization's members,customers,owners,suppliers,and neighbours).

Question 74

A _____ approach of planning emphasizes how managers work alongside others to set goals and design strategies.

Question 75

_____ are fundamental models or theoretical extremes.

Question 76

____________________tends to emphasize what contributes to material or financial well-being and the interests of a narrow range of stakeholders in the immediate future

Question 77

Evidence suggests that the number of practitioners and scholars practicing and promoting a __________________to OB is growing to meet the complex challenges of the future.

Question 78

_____ is the process of planning,organizing,leading,and controlling human and other organizational resources towards the achievement of organizational goals.

Question 79

It is impossible to escape,avoid,or eliminate the influence of ________________.

Question 80

_____ involves actively questioning and evaluating assumptions and information.