Deck 5: Communicating With the Health Team

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Question
Which is required by OBRA for nursing center residents?

A) The Kardex
B) The Minimum Data Set (MDS)
C) Daily charting on the progress notes
D) E-mail and electronic messages
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Question
Which is a symptom?

A) Noisy respirations
B) Pulse rate of 78
C) Cough
D) Nausea
Question
Which statement about medical records is incorrect?

A) Each page has the person's identifying information.
B) They are legal documents.
C) They are used to communicate information about a person.
D) All agency staff can access them.
Question
Agencies have policies about medical records. Policies address the following except

A) Medical terms
B) Abbreviations
C) Signing entries
D) Correcting errors
Question
Collecting information about a person is

A) Assessment
B) Gossip
C) Implementation
D) Evaluation
Question
The method nurses use to plan and deliver nursing care is the

A) Nursing process
B) Nursing care plan
C) Nursing diagnosis
D) Nursing intervention
Question
Which has the same meaning for everyone?

A) Hot
B) Warm
C) Elevated temperature
D) Temperature of 99 °\degree F
Question
You are working in a nursing center. Where would you record information about the person's weight, vital signs, and elimination?

A) The admission sheet
B) The progress notes
C) Flow sheets and graphic sheets
D) The Kardex
Question
Which does not promote communication?

A) Being brief and concise
B) Giving information in the order the events occurred
C) Presenting facts
D) Talking about two subjects at once
Question
This section has the person's identifying information. It is used to complete forms that require the same information.

A) The admission information
B) The progress notes
C) The activities of daily living flow sheet
D) The Kardex
Question
Which is a sign?

A) Dizziness
B) Nausea
C) Urine color yellow
D) Headache
Question
Which of the following is a type of card file?

A) The admission sheet
B) The progress notes
C) The activities of daily living flow sheet
D) The Kardex
Question
Communication is

A) The verbal account of care and observations
B) The written account of care and observations
C) The exchange of information
D) The medical record
Question
Symptoms are

A) Objective data
B) Subjective data
C) Seen, felt, touched, or heard
D) Observed
Question
Which is the first step of the nursing process?

A) Nursing diagnosis
B) Planning
C) Assessment
D) Evaluation
Question
An action is taken by the nursing team. Care is given in this step. This action is

A) A nursing diagnosis
B) A nursing intervention
C) An evaluation
D) The nursing process
Question
The health team exchanges information. They send and receive messages. This is

A) Gossip
B) Communication
C) Reporting
D) Resolving conflict
Question
You use your senses to

A) Collect information about the person
B) Record
C) Report
D) Determine the symptoms a client is having
Question
Information that you can see, hear, feel, or smell is

A) Assessment
B) Observation
C) Objective data
D) Subjective data
Question
You work on the east wing at Sugar Creek Nursing Center. Your aunt is a resident on the west wing. Which is correct?

A) You can read her medical record.
B) You can visit her during break times.
C) You can discuss her condition with staff that cares for her.
D) You can ask the RN to report changes in your aunt's condition to you.
Question
You are reporting to the nurse. You should do the following except

A) Be prompt, thorough, and accurate
B) Give the person's name and room and bed number
C) Report what co-workers did
D) Use your notes
Question
Which statement is correct?

A) Nursing assistants do not have a role in the nursing process.
B) Nursing process steps can be done in any order.
C) The nursing process is the same as the care planning process.
D) The nursing process deals with the person's nursing needs.
Question
OBRA requires

A) A nursing care plan
B) A patient care plan
C) A comprehensive care plan
D) An agency care plan
Question
The nurse communicates delegated tasks to you by using

A) The nursing process
B) An assignment sheet
C) The Minimum Data Set (MDS)
D) Resident Assessment Protocols (RAPs)
Question
Which statement about electronic charting is incorrect?

A) Log in using a co-worker's password.
B) Check the time your entry was made.
C) Check for accuracy.
D) Save your entry.
Question
The standard clock time is 7:29 PM. In 24-hour clock time this is

A) 7:29 PM
B) 729
C) 0729
D) 1929
Question
When recording, you should do the following except

A) Write neatly
B) Use correct spelling, grammar, and punctuation
C) Skip lines
D) Record only what you did yourself
Question
The RN uses assessment information to

A) Make medical diagnoses
B) Make nursing diagnoses
C) Change the care plan
D) Implement the care plan
Question
The nursing process is on-going. However, the steps (assessment, nursing diagnosis, planning, implementation, and evaluation) stay the same.
Question
The nursing care plan contains the following except

A) The doctor's orders
B) Nursing diagnoses
C) Goals for care
D) Measures for each goal
Question
Which statement about charting is incorrect?

A) You can chart a procedure before completing it.
B) You should use the person's exact words whenever possible.
C) You need to avoid terms with more than one meaning.
D) You need to record facts.
Question
The standard clock time is 11:42 AM. In 24-hour clock time this is

A) 11:42
B) 1142
C) 2342
D) 11:42 AM
Question
When should you report changes in the person's condition?

A) At once
B) At the end of your shift
C) Before you take your lunch break
D) During the end-of-shift report
Question
Care is given during the

A) Assessment step of the nursing process
B) Planning step of the nursing process
C) Implementation step of the nursing process
D) Evaluation step of the nursing process
Question
Which statement about the nursing process is correct?

A) The process is on-going.
B) The steps can be completed in any order.
C) It requires a doctor's order.
D) You are responsible for it.
Question
The agency allows you to record on charts. Which is incorrect?

A) Ink is used, not pencil.
B) Only agency-approved abbreviations are used.
C) Errors are erased.
D) All entries are signed with your name and title.
Question
The planning step of the nursing process involves the following except

A) Making nursing diagnoses
B) Setting priorities
C) Setting goals
D) Identifying nursing interventions
Question
Which step in the nursing process involves measuring if the goals set in the planning step were met?

A) Assessment
B) Planning
C) Implementation
D) Evaluation
Question
You are charting changes in the person's condition. You also need to chart the following except

A) That you informed the nurse of the changes
B) What you told the nurse about the changes
C) The time you reported the changes to the nurse
D) When you called the doctor about the changes
Question
Anyone who reads your charting should know the following except

A) What you observed
B) What your co-workers did
C) What you did
D) The person's response
Question
You have access to the agency's computer system. Which is correct?

A) You can open another person's e-mail.
B) You can use the computer to send personal e-mail.
C) You can use the computer to send confidential information to the nurse.
D) You can log off after making an entry.
Question
Which term means located at or toward the front of the body or body part?

A) Anterior
B) Distal
C) Medial
D) Posterior
Question
Which statement about computer use in health care agencies is correct?

A) You should use the computer to send information that requires immediate reporting.
B) You should use the computer to send jokes and other entertaining material.
C) You should enter information carefully and review your entry before saving.
D) You should use the computer to post your opinions and messages on the Internet.
Question
Cyan(o) means

A) Heart
B) Skin
C) Sugar
D) Blue
Question
Dys means

A) Without, not, lack of
B) Slow
C) Bad, difficult, abnormal
D) Inner, inside
Question
Gluc(o) means

A) Intestine
B) Water
C) Sweetness
D) Stone
Question
Oste(o) means

A) Spinal cord
B) Joint
C) Bone
D) Nerve
Question
The suffix -algia means

A) Condition
B) Pain
C) Enlargement
D) Disease
Question
The suffix -stomy means

A) Removal of
B) Cutting into
C) Stomach
D) Creation of an opening
Question
Olig means

A) Half
B) Without, not, lack of
C) Small, scant
D) Many, much
Question
You should answer a phone by the

A) Second ring
B) Fourth ring
C) Sixth ring
D) Eighth ring
Question
A suffix is

A) Placed at the beginning of a word
B) The main part of the word
C) Placed after a root
D) A shortened form of a word or phrase
Question
Stomat(o) means

A) Stomach
B) Mouth
C) Opening
D) Narrow, constriction
Question
Tachy means

A) Bad, difficult, abnormal
B) Normal, good, well, healthy
C) Slow
D) Fast
Question
The abbreviation ADL means

A) Abdomen
B) Before meals
C) Activities of daily living
D) As desired
Question
The suffix -phagia means

A) The study of
B) Destruction of
C) Disease
D) Swallowing
Question
Derma means

A) Water
B) Stone
C) Tongue
D) Skin
Question
The suffix -plegia means

A) Paralysis
B) Swallowing
C) Speaking
D) Sagging
Question
Arth(o) means

A) Rib
B) Joint
C) Bone
D) Head
Question
Vas(o) means

A) Artery
B) Vein
C) Blood vessel
D) Dilate
Question
To resolve a conflict with a co-worker, you should

A) Discuss the problem in front of a witness
B) Focus on facts and specific behaviors
C) Ask your supervisor to talk to the person
D) Give the problem time to go away
Question
The first step in problem solving is to

A) Define the problem
B) Collect information
C) Identify possible solutions
D) Ask your supervisor for time to talk
Question
Before putting a caller "on hold" you should

A) Find out if the call is about an emergency
B) Thank the person for calling
C) Take a message
D) Ask how long the caller can wait
Question
After taking a message, you should

A) Repeat the message and phone number back to the caller
B) Put the caller "on hold"
C) Transfer the caller
D) Lay the phone down
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Deck 5: Communicating With the Health Team
1
Which is required by OBRA for nursing center residents?

A) The Kardex
B) The Minimum Data Set (MDS)
C) Daily charting on the progress notes
D) E-mail and electronic messages
The Minimum Data Set (MDS)
2
Which is a symptom?

A) Noisy respirations
B) Pulse rate of 78
C) Cough
D) Nausea
Nausea
3
Which statement about medical records is incorrect?

A) Each page has the person's identifying information.
B) They are legal documents.
C) They are used to communicate information about a person.
D) All agency staff can access them.
All agency staff can access them.
4
Agencies have policies about medical records. Policies address the following except

A) Medical terms
B) Abbreviations
C) Signing entries
D) Correcting errors
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
5
Collecting information about a person is

A) Assessment
B) Gossip
C) Implementation
D) Evaluation
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
6
The method nurses use to plan and deliver nursing care is the

A) Nursing process
B) Nursing care plan
C) Nursing diagnosis
D) Nursing intervention
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
7
Which has the same meaning for everyone?

A) Hot
B) Warm
C) Elevated temperature
D) Temperature of 99 °\degree F
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
8
You are working in a nursing center. Where would you record information about the person's weight, vital signs, and elimination?

A) The admission sheet
B) The progress notes
C) Flow sheets and graphic sheets
D) The Kardex
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
9
Which does not promote communication?

A) Being brief and concise
B) Giving information in the order the events occurred
C) Presenting facts
D) Talking about two subjects at once
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
10
This section has the person's identifying information. It is used to complete forms that require the same information.

A) The admission information
B) The progress notes
C) The activities of daily living flow sheet
D) The Kardex
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
11
Which is a sign?

A) Dizziness
B) Nausea
C) Urine color yellow
D) Headache
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
12
Which of the following is a type of card file?

A) The admission sheet
B) The progress notes
C) The activities of daily living flow sheet
D) The Kardex
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
13
Communication is

A) The verbal account of care and observations
B) The written account of care and observations
C) The exchange of information
D) The medical record
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
14
Symptoms are

A) Objective data
B) Subjective data
C) Seen, felt, touched, or heard
D) Observed
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Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
15
Which is the first step of the nursing process?

A) Nursing diagnosis
B) Planning
C) Assessment
D) Evaluation
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
16
An action is taken by the nursing team. Care is given in this step. This action is

A) A nursing diagnosis
B) A nursing intervention
C) An evaluation
D) The nursing process
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
17
The health team exchanges information. They send and receive messages. This is

A) Gossip
B) Communication
C) Reporting
D) Resolving conflict
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
18
You use your senses to

A) Collect information about the person
B) Record
C) Report
D) Determine the symptoms a client is having
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
19
Information that you can see, hear, feel, or smell is

A) Assessment
B) Observation
C) Objective data
D) Subjective data
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
20
You work on the east wing at Sugar Creek Nursing Center. Your aunt is a resident on the west wing. Which is correct?

A) You can read her medical record.
B) You can visit her during break times.
C) You can discuss her condition with staff that cares for her.
D) You can ask the RN to report changes in your aunt's condition to you.
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
21
You are reporting to the nurse. You should do the following except

A) Be prompt, thorough, and accurate
B) Give the person's name and room and bed number
C) Report what co-workers did
D) Use your notes
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
22
Which statement is correct?

A) Nursing assistants do not have a role in the nursing process.
B) Nursing process steps can be done in any order.
C) The nursing process is the same as the care planning process.
D) The nursing process deals with the person's nursing needs.
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
23
OBRA requires

A) A nursing care plan
B) A patient care plan
C) A comprehensive care plan
D) An agency care plan
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
24
The nurse communicates delegated tasks to you by using

A) The nursing process
B) An assignment sheet
C) The Minimum Data Set (MDS)
D) Resident Assessment Protocols (RAPs)
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
25
Which statement about electronic charting is incorrect?

A) Log in using a co-worker's password.
B) Check the time your entry was made.
C) Check for accuracy.
D) Save your entry.
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
26
The standard clock time is 7:29 PM. In 24-hour clock time this is

A) 7:29 PM
B) 729
C) 0729
D) 1929
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
27
When recording, you should do the following except

A) Write neatly
B) Use correct spelling, grammar, and punctuation
C) Skip lines
D) Record only what you did yourself
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
28
The RN uses assessment information to

A) Make medical diagnoses
B) Make nursing diagnoses
C) Change the care plan
D) Implement the care plan
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
29
The nursing process is on-going. However, the steps (assessment, nursing diagnosis, planning, implementation, and evaluation) stay the same.
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
30
The nursing care plan contains the following except

A) The doctor's orders
B) Nursing diagnoses
C) Goals for care
D) Measures for each goal
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
31
Which statement about charting is incorrect?

A) You can chart a procedure before completing it.
B) You should use the person's exact words whenever possible.
C) You need to avoid terms with more than one meaning.
D) You need to record facts.
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
32
The standard clock time is 11:42 AM. In 24-hour clock time this is

A) 11:42
B) 1142
C) 2342
D) 11:42 AM
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
33
When should you report changes in the person's condition?

A) At once
B) At the end of your shift
C) Before you take your lunch break
D) During the end-of-shift report
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
34
Care is given during the

A) Assessment step of the nursing process
B) Planning step of the nursing process
C) Implementation step of the nursing process
D) Evaluation step of the nursing process
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
35
Which statement about the nursing process is correct?

A) The process is on-going.
B) The steps can be completed in any order.
C) It requires a doctor's order.
D) You are responsible for it.
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
36
The agency allows you to record on charts. Which is incorrect?

A) Ink is used, not pencil.
B) Only agency-approved abbreviations are used.
C) Errors are erased.
D) All entries are signed with your name and title.
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
37
The planning step of the nursing process involves the following except

A) Making nursing diagnoses
B) Setting priorities
C) Setting goals
D) Identifying nursing interventions
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
38
Which step in the nursing process involves measuring if the goals set in the planning step were met?

A) Assessment
B) Planning
C) Implementation
D) Evaluation
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
39
You are charting changes in the person's condition. You also need to chart the following except

A) That you informed the nurse of the changes
B) What you told the nurse about the changes
C) The time you reported the changes to the nurse
D) When you called the doctor about the changes
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
40
Anyone who reads your charting should know the following except

A) What you observed
B) What your co-workers did
C) What you did
D) The person's response
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
41
You have access to the agency's computer system. Which is correct?

A) You can open another person's e-mail.
B) You can use the computer to send personal e-mail.
C) You can use the computer to send confidential information to the nurse.
D) You can log off after making an entry.
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
42
Which term means located at or toward the front of the body or body part?

A) Anterior
B) Distal
C) Medial
D) Posterior
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
43
Which statement about computer use in health care agencies is correct?

A) You should use the computer to send information that requires immediate reporting.
B) You should use the computer to send jokes and other entertaining material.
C) You should enter information carefully and review your entry before saving.
D) You should use the computer to post your opinions and messages on the Internet.
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
44
Cyan(o) means

A) Heart
B) Skin
C) Sugar
D) Blue
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
45
Dys means

A) Without, not, lack of
B) Slow
C) Bad, difficult, abnormal
D) Inner, inside
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
46
Gluc(o) means

A) Intestine
B) Water
C) Sweetness
D) Stone
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
47
Oste(o) means

A) Spinal cord
B) Joint
C) Bone
D) Nerve
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
48
The suffix -algia means

A) Condition
B) Pain
C) Enlargement
D) Disease
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
49
The suffix -stomy means

A) Removal of
B) Cutting into
C) Stomach
D) Creation of an opening
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
50
Olig means

A) Half
B) Without, not, lack of
C) Small, scant
D) Many, much
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
51
You should answer a phone by the

A) Second ring
B) Fourth ring
C) Sixth ring
D) Eighth ring
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
52
A suffix is

A) Placed at the beginning of a word
B) The main part of the word
C) Placed after a root
D) A shortened form of a word or phrase
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
53
Stomat(o) means

A) Stomach
B) Mouth
C) Opening
D) Narrow, constriction
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
54
Tachy means

A) Bad, difficult, abnormal
B) Normal, good, well, healthy
C) Slow
D) Fast
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
55
The abbreviation ADL means

A) Abdomen
B) Before meals
C) Activities of daily living
D) As desired
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
56
The suffix -phagia means

A) The study of
B) Destruction of
C) Disease
D) Swallowing
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
57
Derma means

A) Water
B) Stone
C) Tongue
D) Skin
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
58
The suffix -plegia means

A) Paralysis
B) Swallowing
C) Speaking
D) Sagging
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
59
Arth(o) means

A) Rib
B) Joint
C) Bone
D) Head
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
60
Vas(o) means

A) Artery
B) Vein
C) Blood vessel
D) Dilate
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
61
To resolve a conflict with a co-worker, you should

A) Discuss the problem in front of a witness
B) Focus on facts and specific behaviors
C) Ask your supervisor to talk to the person
D) Give the problem time to go away
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
62
The first step in problem solving is to

A) Define the problem
B) Collect information
C) Identify possible solutions
D) Ask your supervisor for time to talk
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
63
Before putting a caller "on hold" you should

A) Find out if the call is about an emergency
B) Thank the person for calling
C) Take a message
D) Ask how long the caller can wait
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
64
After taking a message, you should

A) Repeat the message and phone number back to the caller
B) Put the caller "on hold"
C) Transfer the caller
D) Lay the phone down
Unlock Deck
Unlock for access to all 64 flashcards in this deck.
Unlock Deck
k this deck
locked card icon
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Unlock for access to all 64 flashcards in this deck.