Deck 14: Ecommerce and Ebusiness

Question 1

Which of the following process within a supply chain can benefit from IT enablement?

A)All process throughout the supply chain
B)Only internal process within the supply chain
C)Only external process within the supply chain
D)Exchange process between a company and its suppliers

Answer 1

A
All process throughout the supply chain

Question 2

Before forwarding customer data, an organization should receive explicit or implicit consent of the customer.This describes which of the AICPA Trust Services Principles online privacy practices?

A)Consent
B)Use and retention
C)Access
D)Onward transfer and disclosure

Answer 2

D
Onward transfer and disclosure

Question 3

TCP/IP is:

A)Trunk controlling protocol/intranet protocol.
B)Transmission control protocol/intranet protocol.
C)Trunk controlling protocol/Internet protocol.
D)Transmission control protocol/Internet protocol.

Answer 3

D
Transmission control protocol/Internet protocol.

Question 4

When there is no necessity for a preexisting relationship between buyer and seller, that transaction is more likely to be classified as

A)B2B.
B)B2C.
C)B2E.
D)Either B2B or B2C.

Question 5

A protocol is required so that:

A)Computers from the same manufacturer can communication with each other.
B)Computers from different manufacturers can communicate with each other.
C)So that communications within the network can be routed properly.
D)Answers A, B, and C are all correct.

Question 6

An electronic hardware device that is located at the gateway between two or more networks is an):

A)Packet switch.
B)URL.
C)Router.
D)Protocol.

Question 7

Each of the following represents a characteristic of B2B commerce EXCEPT:

A)Electronic data interchange.
B)Electronic retailing.
C)Data exchanges.
D)Preexisting business relationships.

Question 8

The proper actions and capabilities is:

A)Packet switching bundles small messages into large messages for transmission while routers determine the best path through the network.
B)Packet switching replaces the need for routers to determine the best path for the message through the network.
C)Packet switching and routers both bundle small messages into large messages for transmission.
D)Packet switching divides large messages into small bundles for transmission while routers determine the best path through the network.

Question 9

Which of the following is NOT a direct advantage for the consumer from e-commerce?

A)Access to a broader market
B)More shopping convenience
C)Reduced order-processing cost
D)Information sharing with the company

Question 10

Protocols can be considered:

A)A proprietary language to a specific computer manufacturer.
B)A language native to the network so all computers can translate it.
C)Unnecessary if the computer is communicating on a LAN.
D)Unnecessary if the computer is using packet switching and routers.

Question 11

Each of the following represents an application of B2C commerce EXCEPT:

A)Software sales.
B)Electronic retailing.
C)Data exchanges.
D)Stock trading.

Question 12

The transmission of packets:

A)Are usually sent in sequential order.
B)Must be received in sequential order.
C)Must follow the same network path.
D)Will bundle small messages into larger bundles for transmission.

Question 13

Which of the following statements is true?

A)E-business is a subset of e-commerce.
B)E-commerce is a subset of e-business.
C)E-business and e-commerce are exactly the same thing.
D)E-business and e-commerce are not related.

Question 14

Intranets are used for each of the following EXCEPT

A)Communication and collaboration.
B)Business operations and managerial monitoring.
C)Web publishing.
D)Customer self-service.

Question 15

An extensible markup language designed specifically for financial reporting is:

A)Internet DI
B)XML
C)XBRL
D)XFRL
TEST BANK - CHAPTER 14 - MULTIPLE CHOICE

Question 16

Packet switching is a method of:

A)Turning routers off and on to send messages between computers.
B)Dividing large messages into bundles for transmission over a network.
C)Isolating computers connected to the network by disconnecting them.
D)Keeping all associated bundles of the message on one network path.

Question 17

A router:

A)Is a software application that creates path instructions for packets.
B)Is hardware that connects two or more networks.
C)Must receive its instructions from the user manually.
D)Both B and C are correct.

Question 18

The type of organization that serves as the main trunk line of the Internet is called a

A)Local ISP.
B)Regional ISP.
C)Global ISP.
D)Backbone provider.

Question 19

The transmission of packets:

A)Must be determined by the sender manually.
B)Must be accomplished via the same network path.
C)Allows great versatility in the transmission of data.
D)Has diminished because of advances in connectivity.

Question 20

When a company has an e-business transaction with a supplier, it could be using

A)The Internet.
B)An intranet.
C)An extranet.
D)Either the Internet or an extranet.

Question 21

HTTP stands for:

A)Hypertext transmission protocol.
B)Hypertransmission terminal protocol.
C)Hypertext terminal protocol.
D)Hypertext translation protocol.

Question 22

The Internet backbone is the network between:

A)The local ISP and the regional ISP.
B)The regional ISP and the local ISP.
C)The local ISP and the national backbone provider.
D)National backbone providers.

Question 23

A web server is:

A)Always located at national backbone provider levels.
B)Always located at regional ISP provider levels.
C)A computer and hard drive space that stores web pages and data.
D)Always the access between the national backbone provider and the backbone.

Question 24

Regional ISPs:

A)Connect directly to the Internet backbone through network access points.
B)Connect to the Internet backbone through local ISPs utilizing network access points.
C)Provide the connection between local ISPs and national backbone providers.
D)Provide end users direct connects to the Internet backbone through network access points.

Question 25

A backbone provider is an organization that provides:

A)Direct Internet access to the end users.
B)Regional ISPs direct access to the Internet.
C)High-speed access to local ISP users.
D)High-speed access to regional ISP users.

Question 26

The current standard HTML 5 has the following benefits over previous versions:

A)Allows a much richer use of video and audio
B)Improved connectivity
C)Better security
D)Both A and C

Question 27

During the 1970s and 1980s, the ARPANET was:

A)Restricted to universities, libraries, research organizations, and commercial carrier access.
B)Was designed in the 1990s to augment the growing Internet and intranet systems.
C)Does not require the use of protocols such as TCP/IP because of the limited access.
D)Restricted to universities, libraries, and research organizations.

Question 28

Which of the following connects individual users to the Internet using dial-up modems, digital subscriber lines, or cable TV lines?

A)Regional ISPs
B)Local ISPs
C)Internet backbone
D)Internet browser

Question 29

The proper sequence of Internet connectivity between users is:

A)Regional ISP to national backbone provider to regional ISP.
B)Local ISP to national backbone provider to network access point to national backbone provider to local ISP.
C)Regional ISP to national network access points to regional ISP.
D)Local ISP to regional ISP to national backbone provider to network access points to national backbone provider to regional ISP to local ISP.

Question 30

When a valid URL is entered into your web browser:

A)Your computer will send a network access protocol NAP) command to your network server.
B)Your computer will send an http command to a web server, directing the server to find and transmit the web page requested.
C)Your command will be translated into TCP/IP and sent directly to a national backbone provider.
D)Your computer will directly access the Internet and WWW in its search for the information.

Question 31

The Internet:

A)Utilizes LANs as a backbone to increase connectivity.
B)Is a system of unconnected networks.
C)Utilizes the World Wide Web as a backbone.
D)Is not compatible with graphic user interface tools.

Question 32

Select the true statement from the following.

A)URL stands for uniform real-time locator while http stands for hypertext transmission protocol.
B)URL stands for uniform resource location while http stands for hypertext translation protocol.
C)URL stands for uniform resource locator while http stands for hypertext transmission protocol.
D)URL stands for uniform real-time location while http stands for hypertext transmission protocol.

Question 33

An example of a domain name is:

A)jhs-email.com.
B)[e-mail].
C)http://www.cjb.org.
D)All of the above, A, B, and C, are examples of domain names.

Question 34

An example of a URL is:

A)[e-mail].
B)http://www.cjb.org.
C)jhs-email.com.
D)All of the above, A, B, and C, are examples of URLs.

Question 35

The network lines that are used to connect regional ISPs to the backbone are usually:

A)T3 Lines
B)T1 Lines
C)LAN Lines
D)NAPs

Question 36

The speed of the U.S.Internet backbone is _______ bytes per second.

A)1 billion
B)100 billion
C)1 trillion
D)100 trillion

Question 37

The unique name that identifies the internet site is referred to as:

A)URL
B)HTTP
C)Domain name
D)HTML

Question 38

The Internet:

A)Is a series of LANs connected together to increase their local capability.
B)Is a series of networks connected to provide a global connectivity.
C)Is generally restricted to universities, libraries, and research organizations.
D)Comes from the concept of international networks.

Question 39

HTML is:

A)A language which allows computers to connect to the Internet and WWW.
B)A protocol language allowing user level computers to connect to local ISPs.
C)A language utilized to present website words, data, and pictures.
D)Used for information sharing between the Internet and WWW.

Question 40

HTML allows:

A)User level computers to connect to the Internet through an ISP.
B)User level computers a way to display information the way it was intended to be displayed.
C)Local and regional ISPs to interact with national backbone providers.
D)National backbone providers to exchange information about trunk traffic.

Question 41

The AICPA's Trust Services Principles practice that states the organization should ask about the collection, retention, and of the use is under the title of:

A)Use and retention.
B)Access.
C)Choice and consent.
D)Disclosure to third parties.

Question 42

Select the correct statement from the following.

A)B2C and B2B are both considered e-commerce.
B)B2C is considered e-commerce while B2B is considered e-business.
C)B2B is considered e-commerce while B2C is considered e-business.
D)B2C and B2B are both considered e-business.

Question 43

SSL - secure sockets layering:

A)Reduces the frequency of Internet connection disconnects.
B)Ensures that TCP/IP is correctly configured for Internet browsing.
C)Is an encryption system in which the web server and the user's browser exchange data in encrypted form.
D)Is an encryption system which eliminates the probably of improper use of transmitted data.

Question 44

The AICPA's Trust Services Principles practice that states that organizations should receive explicit or implicit consent of the customer before providing information to third parties is under the title of:

A)Choice and consent.
B)Security for privacy.
C)Monitoring and enforcement.
D)Disclosure to third parties.

Question 45

The ways to determine a secure sockets layering connection is:

A)The "s" at the end of "www".
B)The "s" at the end of "http."
C)The padlock on the lower bar of most web browsers.
D)Both answers, B and C, are correct.

Question 46

What does IP stand for?

A)Internet process
B)Internal protocol
C)Internet protocol
D)Internal process

Question 47

A URL is converted to an IP by:

A)TCP/IP capabilities of the user level computer.
B)A DNS accessed when the browser sends the command.
C)The local ISP provider.
D)The national backbone provider.

Question 48

The AICPA's Trust Services Principles practice that states that only the data that is necessary for the purpose of conducting the transaction should be collected is under the title of:

A)Use and retention.
B)Collection.
C)Choice and consent.
D)Security for privacy.

Question 49

This type of address is the unique information that allows a specific website or server to be located.

A)URL
B)DNS
C)IP
D)HTML

Question 50

Which of the following function to store, index, and provide the IP address for each domain name?

A)Domain name servers
B)IP protocols
C)Domain protocols
D)Domain name databases

Question 51

The AICPA's Trust Services Principles practice that states a company should have policies and practices to maintain the privacy of customer data is under the title of:

A)Choice and consent.
B)Collection.
C)Use and retention.
D)Notice.

Question 52

The AICPA's Trust Services Principles practice that states the organization should use customers' personal data only in the manner described in "notice" is under the title of:

A)Security for privacy.
B)Monitoring and enforcement.
C)Use and retention.
D)Choice and consent.

Question 53

The common element in B2B and B2C is:

A)Both require a physical selling point.
B)A downloadable product.
C)Both require access to the business's website.
D)Both require SSL secure sockets layering) to complete the transaction.

Question 54

The suffix of the domain name will identify the type of organization that owns the rights to that domain.Which of the following is a correct example of the suffix and related organization type?

A).gov = governmental organization or unit
B).net = television network
C).com = community
D).org = organization

Question 55

The AICPA's Trust Services Principles practice that states the organization should provide the choice to its customers regarding the collection of data is under the title of:

A)Choice and consent.
B)Collection.
C)Use and retention.
D)Notice.

Question 56

Advantages of e-commerce include all EXCEPT:

A)A narrower market for goods and services.
B)Increased access to information.
C)The lack of geographic constraints.
D)All of the answers, A, B, and C, are advantages of e-commerce.

Question 57

The AICPA's Trust Services Principles practice that states that customers should have access to the data provided so that the customer can view, change, delete, or block further use of the data provided is under the title of:

A)Access.
B)Choice and consent.
C)Security for privacy.
D)Use and retention.

Question 58

All of the following are true statements about e-commerce EXCEPT:

A)E-commerce sites normally conduct sales 24 hours a day, 7 days a week, 12 months a year.
B)E-commerce sales reduce the opportunity for fraud, theft of assets, and theft of data.
C)E-commerce consumers can search for better prices and more information easily.
D)E-commerce consumers may incur shipping and handling charges not incurred by retail customers.

Question 59

Which of the following is an example of a B2B transaction?

A)A student buying a book on Amazon.com
B)A person downloading a song purchased from the Apple Store
C)McDonalds placing an order for more hamburger rolls through their company computer
D)Buying a laptop at Dell.com and picking it up at the local retail store

Question 60

The AICPA's Trust Services Principles practice that states a specific person or persons should be assigned the responsibility to insure that privacy practices are followed by employees is under the title of:

A)Monitoring and enforcement.
B)Security for privacy.
C)Management.
D)Choice and consent.

Question 61

The correct sequence of the supply chain is:

A)Secondary suppliers, suppliers, manufacturer, warehouses, distributors, retailers, and customers.
B)Suppliers, secondary suppliers, manufacturer, warehouses, distributors, retailers, and customers.
C)Suppliers, secondary suppliers, manufacturer, distributors, warehouses, customers, and retailers.
D)Suppliers, secondary suppliers, manufacturer, distributors, warehouses, retailers, and customers.

Question 62

The AICPA's Trust Services Principles practice that states that all customer data collected remains "accurate, complete, current, relevant, and reliable" is under the title of:

A)Choice and consent.
B)Quality.
C)Monitoring and enforcement.
D)Use and retention.

Question 63

Which of the following correctly orders the networks from the network that allows access to the least amount of people to the greatest amount of people?

A)Intranet, Internet, Extranet
B)Internet, Intranet, Extranet
C)Extranet, Intranet, Internet
D)Intranet, Extranet, Internet

Question 64

The supply chain:

A)Is usually smaller at the customer end.
B)Is usually more complex for service firms.
C)Includes manufacturing facilities.
D)Does not include any internal resources.

Question 65

Select the correct statement from those provided below.

A)Intranet access is generally open to select members of the supply chain.
B)Internet access is generally open to select members of the supply chain.
C)Extranet access is generally restricted to company employees.
D)Extranet access is generally open to select members of the supply chain.

Question 66

XML:

A)Allows dynamic financial statements to be published on websites.
B)Provides standards for the automatic exchange of financial data.
C)Facilitates the exchange of data between organizations via web pages.
D)Is based on XBRL language for the construction of business web pages.

Question 67

B2C e-commerce requires:

A)Access to the intranet.
B)Access to the extranet.
C)
C)Access to the Internet.
D)All of the above, A, B, and

Question 68

Vertical integration of the supply chain occurs when:

A)One organization owns all of the companies capable of accomplishing a specific task.
B)All of the organizations that can accomplish a specific task are located in one geographic region.
C)Several organizations agree to produce a single product under a common label.
D)One organization owns the supply chain from raw materials through distribution and sales.

Question 69

EDI via ANSI X.12 implementation is hampered by:

A)High costs.
B)Usable only on small projects.
C)Limited transfer of files and data formats.
D)Both A and C above are correct answers.

Question 70

Internal processes of the organization include all of the following EXCEPT:

A)Transactions involving suppliers.
B)Movement of raw materials.
C)Timekeeping and labor management.
D)Sharing of data files among workers.

Question 71

The supply chain:

A)Ends once the raw materials arrive at the manufacturing facility.
B)Is an external process only.
C)Is both an internal and external process.
D)Ends once the product is manufactured and ready for sale.

Question 72

Firewalls:

A)Prevent internal users from accessing unacceptable web sites through the intranet.
B)Permit internal users direct access to the Internet to accomplish B2B transactions.
C)Prevent vendors from viewing inventory levels via the intranet.
D)Prevent external users from accessing the extranet or intranet.

Question 73

When a company uses the:

A)Intranet for exchanges such as B2C transactions, it must give access to potential customers.
B)Internet for exchanges such as B2C transactions, it must give access to potential customers.
C)Internet for exchanges such as B2C transactions, it must preclude potential customers default access.
D)Extranet for exchanges such as B2C transactions, it must preclude potential customers default access.

Question 74

Select the correct statement from the following.

A)XML is extensible markup language while XBRL is extensible business reporting language.
B)XML is extensive markup language while XBRL is extensive business reporting language.
C)XML is example markup language while XBRL is example business reporting language.
D)XML is extensible manipulation language while XBRL is extensible business reporting language.

Question 75

The correct statement regarding the supply chain and B2C is the supply chain extends from the secondary supplier and ends with the:

A)Retailer while B2C is from the manufacturer to the final consumer.
B)Retailer while B2C is from the customer to the manufacturer.
C)Manufacturer while B2C is from the retailer to the final consumer.
D)Final customer while B2C is from the retailer to the final consumer.

Question 76

Select the correct statement from the following:

A)B2C is typically many line items per order while B2B is typically few line items per order.
B)B2C is typically few line items per order while B2B is typically many line items per order.
C)B2C uses purchase order forms while B2B utilizes credit card purchasing.
D)B2C buyers usually have a relationship with the seller while B2B do not have a prior relationship.

Question 77

The AICPA's Trust Services Principles practice that states that the organization should have procedures to address privacy related inquiries or disputes is under the title of:

A)Choice and consent.
B)Quality.
C)Monitoring and enforcement.
D)Use and retention.

Question 78

The AICPA's Trust Services Principles practice that states that the organization has the necessary protections to try to insure that customer data is not lost, destroyed, altered, or subject to unauthorized access is under the title of:

A)Choice and consent.
B)Security for privacy.
C)Monitoring and enforcement.
D)Disclosure to third parties.

Question 79

An extranet is a:

A)Private network accessible only to the employees of a company.
B)Public network accessible by the customers and vendors of a company.
C)Public network accessible by the entire supply chain of a company.
D)Private network accessible by select members of the supply chain.

Question 80

An intranet is a:

A)Private network accessible only to the employees of a company.
B)Public network accessible by the customers and vendors of a company.
C)Public network accessible by the entire supply chain of a company.
D)Private network accessible by the entire supply chain of a company.