Deck 2: Basic Managementfunctions, Theories, and Best Practices

Question 1

Bureaucratic elements of organizations always lead to inefficiency,waste,and red tape.

Answer 1

False

Question 2

________ is the process of creating the structure of an organization.

Answer 2

Organizing

Question 3

Horizontal specialization establishes the chain of command,or who reports to whom,in an organization.

Answer 3

False

Question 4

Large organizations strive to benefit from economies of scale,but if they also try to maintain a small company style and corporate culture,they may also benefit from creativity and flexibility.

Question 5

________ is the increased effectiveness that results from combined action or cooperation.

Question 6

The key to ________ is to stay well informed about the policies,practices,and standards of successful companies in your field.

Question 7

Match the management theorist with his/her discipline.
a.Frederick Taylor
b.Frank and Lillian Gilbreth
c.Max Weber
d.Henri Fayol
e.Elton Mayo
f.Fred Fiedler
bureaucratic management

Question 8

Which of these focuses on managers having the ability to lead and using effective management practices in accomplishing the goals of the organization?

A) administrative management
B) behavioral management
C) bureaucratic management
D) scientific management

Question 9

Because entrepreneurial ventures typically are less complex than larger corporations,they do not require a formal organizational structure.

Question 10

Which of these theories assumes leaders can change and adapt their leadership style?

A) behavioral theory
B) historical theories
C) path-goal theory
D) systems theory

Question 11

A company can achieve continuous improvement by focusing on industry best practices.

Question 12

What is the term for the visual tool that describes hierarchy and specialization within an organization?

A) planning chart
B) control chart
C) organization chart
D) leadership chart
Enter the appropriate word(s)to complete the statement.

Question 13

Leading is ensuring that performance meets the goals of the organization and involves setting standards to achieve goals.

Question 14

In his Hawthorne Studies,Elton Mayo found that workers became more ________ when they received more attention,worked as a group,and were made to feel their contributions were important.

Question 15

Match the management theorist with his/her discipline.
a.Frederick Taylor
b.Frank and Lillian Gilbreth
c.Max Weber
d.Henri Fayol
e.Elton Mayo
f.Fred Fiedler
administrative management

Question 16

Which of these systems involves feedback?

A) closed systems
B) performance systems
C) open systems
D) output systems

Question 17

Scientific management theories focus on performing work efficiently,whereas ________ theory establishes a hierarchy to ensure employees have the skills and knowledge to do the job.

Question 18

Which of these is not one of the four management functions discussed in the text?

A) participating
B) organizing
C) leading
D) controlling

Question 19

The ________ suggests leaders can improve employee satisfaction and performance by clarifying how workers can achieve organizational goals,clearing the path to the goals,and adding rewards to motivate workers.

Question 20

Which of these was not a focus of the motion studies performed by industrial engineers Frank and Lillian Gilbreth?

A) simplify work
B) improve productivity
C) encourage job safety
D) divide and define job tasks

Question 21

Match the management theorist with his/her discipline.
a.Frederick Taylor
b.Frank and Lillian Gilbreth
c.Max Weber
d.Henri Fayol
e.Elton Mayo
f.Fred Fiedler
scientific management

Question 22

Name the four elements in an open system.

Question 23

Some people question the usefulness of Frederick Taylor's principles of scientific management in today's service-dominated economy.For which economic settings were Taylor's principles originally intended?

Question 24

Match the management theorist with his/her discipline.
a.Frederick Taylor
b.Frank and Lillian Gilbreth
c.Max Weber
d.Henri Fayol
e.Elton Mayo
f.Fred Fiedler
motion study

Question 25

Match the management theorist with his/her discipline.
a.Frederick Taylor
b.Frank and Lillian Gilbreth
c.Max Weber
d.Henri Fayol
e.Elton Mayo
f.Fred Fiedler
behavioral management

Question 26

What is the term for systems that are self-sufficient and do not rely on feedback?

Question 27

Name the four management functions.

Question 28

Which contemporary management theory focuses on managing all parts of a system to ensure that they are working together and that synergies occur?

Question 29

Match the management theorist with his/her discipline.
a.Frederick Taylor
b.Frank and Lillian Gilbreth
c.Max Weber
d.Henri Fayol
e.Elton Mayo
f.Fred Fiedler
contingency theory

Question 30

What is the term for broad standards,policies,procedures,and guides used by the most successful organizations that focus on role model behavior for specific areas or industries?